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Segment Information - Financial Information (Details) - USD ($)
$ in Millions
12 Months Ended
Dec. 31, 2023
Dec. 31, 2022
Dec. 31, 2021
Sep. 30, 2023
Revenues:        
Service related, net $ 1,440 $ 1,865 $ 1,067  
Net gain on mortgage loans held for sale 354 599 2,251  
Total revenues 1,794 2,464 3,318  
Total expenses 1,172 1,274 1,662  
Other Nonoperating Income (Expense) [Abstract]        
Interest income 528 261 231  
Interest expense (537) (424) (478)  
Other income (expenses), net 41 187 528  
Total other income (expenses), net 32 24 281  
Income from continuing operations before income tax expense 654 1,214 1,937  
Depreciation and amortization for property and equipment and intangible assets from continuing operations 38 37 57  
Total assets 14,196 12,776 14,204  
2023 Trust Collapse        
Other Nonoperating Income (Expense) [Abstract]        
Payments to Acquire Retained Interest in Securitized Receivables 82      
Principal amount outstanding on mortgage servicing rights       $ 207
Proceeds from Sale, Loan, Held-for-Sale 67      
Operating Segments | Servicing        
Revenues:        
Service related, net 1,295 1,691 705  
Net gain on mortgage loans held for sale 84 (33) 568  
Total revenues 1,379 1,658 1,273  
Total expenses 664 559 502  
Other Nonoperating Income (Expense) [Abstract]        
Interest income 491 208 129  
Interest expense (324) (221) (262)  
Other income (expenses), net 0 0 0  
Total other income (expenses), net 167 (13) (133)  
Income from continuing operations before income tax expense 882 1,086 638  
Depreciation and amortization for property and equipment and intangible assets from continuing operations 12 18 32  
Total assets 11,740 10,152 8,733  
Operating Segments | Originations        
Revenues:        
Service related, net 61 98 176  
Net gain on mortgage loans held for sale 271 632 1,683  
Total revenues 332 730 1,859  
Total expenses 232 491 849  
Other Nonoperating Income (Expense) [Abstract]        
Interest income 36 53 102  
Interest expense (37) (43) (88)  
Other income (expenses), net 0 0 0  
Total other income (expenses), net (1) 10 14  
Income from continuing operations before income tax expense 99 249 1,024  
Depreciation and amortization for property and equipment and intangible assets from continuing operations 8 16 24  
Total assets 782 749 3,143  
Corporate/ Other        
Revenues:        
Service related, net 84 76 186  
Net gain on mortgage loans held for sale (1) 0 0  
Total revenues 83 76 186  
Total expenses 276 224 311  
Other Nonoperating Income (Expense) [Abstract]        
Interest income 1 0 0  
Interest expense (176) (160) (128)  
Other income (expenses), net 41 187 528  
Total other income (expenses), net (134) 27 400  
Income from continuing operations before income tax expense (327) (121) 275  
Depreciation and amortization for property and equipment and intangible assets from continuing operations 18 3 1  
Total assets $ 1,674 $ 1,875 $ 2,328