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Segment Information - Financial Information (Details) - USD ($)
$ in Millions
3 Months Ended 9 Months Ended
Sep. 30, 2023
Sep. 30, 2022
Sep. 30, 2023
Sep. 30, 2022
Dec. 31, 2022
Revenues:          
Service related, net $ 432 $ 395 $ 1,095 $ 1,610  
Net gain on mortgage loans held for sale 142 115 295 551  
Total revenues 574 510 1,390 2,161  
Total expenses 301 316 840 982  
Other income (expenses)          
Interest income 167 83 369 169  
Interest expense (146) (104) (378) (321)  
Other income, net 58 (20) 44 197  
Total other income (expenses), net 79 (41) 35 45  
Income before income tax expense 352 153 585 1,224  
Depreciation and amortization for property and equipment and intangible assets 10 9 28 29  
Total assets 13,427 12,815 13,427 12,815 $ 12,776
2023 Trust Collapse          
Other income (expenses)          
Payments to Acquire Retained Interest in Securitized Receivables 82        
Proceeds from Sale, Loan, Held-for-Sale 67        
UPB 207   207    
Operating Segments | Servicing          
Revenues:          
Service related, net 392 353 988 1,468  
Net gain on mortgage loans held for sale 72 (21) 75 (25)  
Total revenues 464 332 1,063 1,443  
Total expenses 172 147 484 412  
Other income (expenses)          
Interest income 157 71 343 125  
Interest expense (88) (53) (224) (168)  
Other income, net 0 0 0 0  
Total other income (expenses), net 69 18 119 (43)  
Income before income tax expense 361 203 698 988  
Depreciation and amortization for property and equipment and intangible assets 4 6 9 16  
Total assets 10,916 9,703 10,916 9,703  
Operating Segments | Originations          
Revenues:          
Service related, net 18 20 45 86  
Net gain on mortgage loans held for sale 70 136 220 576  
Total revenues 88 156 265 662  
Total expenses 58 111 173 410  
Other income (expenses)          
Interest income 10 12 26 44  
Interest expense (11) (11) (28) (33)  
Other income, net 0 0 0 0  
Total other income (expenses), net (1) 1 (2) 11  
Income before income tax expense 29 46 90 263  
Depreciation and amortization for property and equipment and intangible assets 2 5 6 14  
Total assets 868 1,252 868 1,252  
Corporate/Other          
Revenues:          
Service related, net 22 22 62 56  
Net gain on mortgage loans held for sale 0 0 0 0  
Total revenues 22 22 62 56  
Total expenses 71 58 183 160  
Other income (expenses)          
Interest income 0 0 0 0  
Interest expense (47) (40) (126) (120)  
Other income, net 58 (20) 44 197  
Total other income (expenses), net 11 (60) (82) 77  
Income before income tax expense (38) (96) (203) (27)  
Depreciation and amortization for property and equipment and intangible assets 4 (2) 13 (1)  
Total assets $ 1,643 $ 1,860 $ 1,643 $ 1,860