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Segment Information
 12 Months Ended
Dec. 31, 2021
Segment Reporting [Abstract]  
Segment Information
20. Segment Information

The Company’s segments are based upon the Company’s organizational structure, which focuses primarily on the services offered. Corporate functional expenses are allocated to individual segments based on the actual cost of services performed, direct resource utilization, estimate of percentage use for shared services or headcount percentage for certain functions. Facility costs are allocated to individual segments based on cost per headcount for specific facilities utilized. Group insurance costs are allocated to individual segments based on global cost per headcount. Non-allocated corporate expenses include the administrative costs of executive management and other corporate functions that are not directly attributable to Company’s operating segments. Revenues generated on inter-segment services performed are valued based on similar services provided to external parties.

In the third quarter of 2021, the Company updated its presentation of segments to align with a change in the reporting package provided to the Chief Operating Decision Maker. In 2021, the Company sold its Title business, Valuations business and Field Services business. See Note 1, Nature of Business and Basis of Presentation for further details. The Title, Valuations and Field Services businesses were previously reported under the Xome segment. With the sale of the majority of Xome’s operations and the related changes to business structure and internal reporting, the Xome segment will no longer be considered a reportable segment. Accordingly, beginning in the third quarter of 2021, the Company began reporting Xome’s financial results within Corporate/Other. Prior year financial information has been adjusted retrospectively to reflect the updated presentation.

In 2021, the Company closed the sale of its Title, Valuations and Field Services businesses. The Title, Valuations, and Field Services businesses were reported within Corporate/Other. The Company recorded $487, $7 and $34 gain in 2021 upon closing of the Title Transaction, Valuations Transaction and Field Services Transaction, respectively. The gain was included in other income, net in the consolidated statements of operations and reported under Corporate/Other.

On December 1, 2021, the Company completed the sale of its reverse servicing portfolio, operating under the Champion Mortgage brand, to Mortgage Assets Management, LLC and its affiliates. The reverse servicing operation was previously reported in the Company’s Servicing segment. The reverse servicing operation is presented as discontinued operations in Company’s consolidated financial statements for all periods presented and, as such, is not included in the continuing operations of the Servicing segment. Refer to Note 3, Discontinued Operations for further details. As of December 31, 2021 and December 31, 2020, total assets of discontinued operations was none and $5,347, respectively.

The following tables present financial information by segment:
Year Ended December 31, 2021
Financial Information by SegmentServicingOriginationsCorporate/ OtherConsolidated
Revenues
Service related, net$705 $176 $186 $1,067 
Net gain on mortgage loans held for sale568 1,683 — 2,251 
Total revenues1,273 1,859 186 3,318 
Total expenses502 852 308 1,662 
Interest income129 102 — 231 
Interest expense(262)(88)(128)(478)
Other income (expenses), net— — 528 528 
Total other (expenses) income, net(133)14 400 281 
Income from continuing operations before income tax expense$638 $1,021 $278 $1,937 
Depreciation and amortization for property and equipment and intangible assets from continuing operations$32 $24 $1 $57 
Total assets $8,733 $3,143 $2,328 $14,204 
Year Ended December 31, 2020
Financial Information by SegmentServicingOriginationsCorporate/ OtherConsolidated
Revenues
Service related, net$(159)$105 $433 $379 
Net gain on mortgage loans held for sale222 2,088 — 2,310 
Total revenues63 2,193 433 2,689 
Total expenses491 746 545 1,782 
Interest income61 95 2 158 
Interest expense(268)(78)(182)(528)
Other (expenses) income, net— — (135)(135)
Total other (expenses) income, net(207)17 (315)(505)
(Loss) income from continuing operations before income tax (benefit) expense$(635)$1,464 $(427)$402 
Depreciation and amortization for property and equipment and intangible assets from continuing operations$20 $18 $35 $73 
Total assets$16,173 $5,447 $2,545 $24,165 

Year Ended December 31, 2019
Financial Information by SegmentServicingOriginationsCorporate/ OtherConsolidated
Revenues
Service related, net$328 $80 $421 $829 
Net gain on mortgage loans held for sale124 963 11 1,098 
Total revenues452 1,043 432 1,927 
Total expenses554 568 592 1,714 
Interest income186 98 7 291 
Interest expense(233)(98)(212)(543)
Other income, net4 4 7 15 
Total other (expenses) income, net(43)4 (198)(237)
(Loss) income from continuing operations before income tax (benefit) expense$(145)$479 $(358)$(24)
Depreciation and amortization for property and equipment and intangible assets from continuing operations$19 $18 $53 $90 
Total assets $11,743 $4,313 $2,249 $18,305