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Mortgage Servicing Rights and Related Liabilities - MSRs and Related Liabilities (Details) - USD ($)
$ in Millions
Dec. 31, 2020
Dec. 31, 2019
Dec. 31, 2018
Mortgage Servicing Rights [Line Items]      
Forward MSRs - fair value $ 2,703 $ 3,496  
Mortgage servicing rights 2,708 3,502  
Mortgage servicing liabilities - amortized cost 41 61  
MSR related liabilities - nonrecourse at fair value 967 1,348  
Mortgage Servicing Rights      
Mortgage Servicing Rights [Line Items]      
Forward MSRs - fair value 2,703 3,496  
Reverse MSRs - amortized cost 5 6  
Mortgage servicing rights 2,708 3,502  
Mortgage servicing liabilities - amortized cost 41 61  
Mortgage Servicing Right Liability      
Mortgage Servicing Rights [Line Items]      
Mortgage servicing liabilities - amortized cost 41 61 $ 71
Excess spread financing - fair value 934 1,311  
Mortgage servicing rights financing - fair value 33 37  
MSR related liabilities - nonrecourse at fair value $ 967 $ 1,348