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Indebtedness - Notes Payable Summary (Details) - USD ($)
9 Months Ended
Sep. 30, 2020
Oct. 31, 2020
Jun. 30, 2020
May 31, 2020
Apr. 30, 2020
Mar. 31, 2020
Dec. 31, 2019
Debt Instrument [Line Items]              
Debt Outstanding $ 4,851,000,000           $ 4,997,000,000
Originations | Mortgage loans held for sale              
Debt Instrument [Line Items]              
Collateral Pledged 3,637,000,000           3,931,000,000
Debt Outstanding 3,560,000,000           3,826,000,000
Originations | Reverse mortgage interests              
Debt Instrument [Line Items]              
Collateral Pledged 564,000,000           691,000,000
Debt Outstanding 468,000,000           590,000,000
Originations | MSR              
Debt Instrument [Line Items]              
Collateral Pledged 1,075,000,000           1,359,000,000
Debt Outstanding 266,000,000           160,000,000
Advance Facilities | Servicing              
Debt Instrument [Line Items]              
Debt outstanding, gross 569,000,000           422,000,000
Collateral Pledged 728,000,000           665,000,000
Advance Facilities | Servicing | Loans payable | $875 advance facility              
Debt Instrument [Line Items]              
Capacity Amount 875,000,000       $ 875,000,000 $ 125,000,000  
Debt outstanding, gross 144,000,000           37,000,000
Collateral Pledged $ 169,000,000           88,000,000
Advance Facilities | Servicing | Loans payable | $875 advance facility | CP rate | Minimum              
Debt Instrument [Line Items]              
Basis spread on rate 2.50%            
Advance Facilities | Servicing | Loans payable | $875 advance facility | CP rate | Maximum              
Debt Instrument [Line Items]              
Basis spread on rate 6.50%            
Advance Facilities | Servicing | Loans payable | $425 advance facility              
Debt Instrument [Line Items]              
Capacity Amount $ 425,000,000       $ 425,000,000 325,000,000  
Debt outstanding, gross 206,000,000           224,000,000
Collateral Pledged $ 261,000,000           285,000,000
Advance Facilities | Servicing | Loans payable | $425 advance facility | LIBOR | Minimum              
Debt Instrument [Line Items]              
Basis spread on rate 2.80%            
Advance Facilities | Servicing | Loans payable | $425 advance facility | LIBOR | Maximum              
Debt Instrument [Line Items]              
Basis spread on rate 6.50%            
Advance Facilities | Servicing | Loans payable | $250 advance facility              
Debt Instrument [Line Items]              
Capacity Amount $ 250,000,000            
Debt outstanding, gross 0           98,000,000
Collateral Pledged $ 0           167,000,000
Advance Facilities | Servicing | Loans payable | $250 advance facility | LIBOR | Minimum              
Debt Instrument [Line Items]              
Basis spread on rate 1.50%            
Advance Facilities | Servicing | Loans payable | $250 advance facility | LIBOR | Maximum              
Debt Instrument [Line Items]              
Basis spread on rate 2.60%            
Advance Facilities | Servicing | Notes payable to banks | $100 advance facility              
Debt Instrument [Line Items]              
Capacity Amount $ 100,000,000            
Debt outstanding, gross 75,000,000           63,000,000
Collateral Pledged $ 102,000,000           125,000,000
Advance Facilities | Servicing | Notes payable to banks | $100 advance facility | LIBOR              
Debt Instrument [Line Items]              
Basis spread on rate 2.50%            
Warehouse Facilities | Originations              
Debt Instrument [Line Items]              
Debt outstanding, gross $ 4,028,000,000           4,416,000,000
Collateral Pledged 4,201,000,000           4,622,000,000
Warehouse Facilities | Originations | Notes payable to banks | $1,500 warehouse facility              
Debt Instrument [Line Items]              
Capacity Amount 1,500,000,000            
Debt outstanding, gross 666,000,000           759,000,000
Collateral Pledged $ 634,000,000           733,000,000
Warehouse Facilities | Originations | Notes payable to banks | $1,500 warehouse facility | LIBOR              
Debt Instrument [Line Items]              
Basis spread on rate 1.70%            
Warehouse Facilities | Originations | Notes payable to banks | $1,200 warehouse facility              
Debt Instrument [Line Items]              
Capacity Amount $ 1,200,000,000            
Debt outstanding, gross 564,000,000           683,000,000
Collateral Pledged $ 610,000,000           724,000,000
Warehouse Facilities | Originations | Notes payable to banks | $1,200 warehouse facility | LIBOR | Minimum              
Debt Instrument [Line Items]              
Basis spread on rate 1.50%            
Warehouse Facilities | Originations | Notes payable to banks | $1,200 warehouse facility | LIBOR | Maximum              
Debt Instrument [Line Items]              
Basis spread on rate 3.00%            
Warehouse Facilities | Originations | Notes payable to banks | $1.050 warehouse facility              
Debt Instrument [Line Items]              
Capacity Amount $ 1,050,000,000            
Debt outstanding, gross 627,000,000           589,000,000
Collateral Pledged $ 679,000,000           656,000,000
Warehouse Facilities | Originations | Notes payable to banks | $1.050 warehouse facility | LIBOR | Minimum              
Debt Instrument [Line Items]              
Basis spread on rate 1.80%            
Warehouse Facilities | Originations | Notes payable to banks | $1.050 warehouse facility | LIBOR | Maximum              
Debt Instrument [Line Items]              
Basis spread on rate 3.90%            
Warehouse Facilities | Originations | Notes payable to banks | $750 warehouse facility              
Debt Instrument [Line Items]              
Capacity Amount $ 750,000,000            
Debt outstanding, gross 574,000,000           0
Collateral Pledged $ 591,000,000           0
Warehouse Facilities | Originations | Notes payable to banks | $750 warehouse facility | LIBOR              
Debt Instrument [Line Items]              
Basis spread on rate 1.80%            
Warehouse Facilities | Originations | Notes payable to banks | $750 warehouse facility              
Debt Instrument [Line Items]              
Capacity Amount $ 750,000,000            
Debt outstanding, gross 472,000,000           411,000,000
Collateral Pledged $ 481,000,000           425,000,000
Warehouse Facilities | Originations | Notes payable to banks | $750 warehouse facility | LIBOR | Minimum              
Debt Instrument [Line Items]              
Basis spread on rate 1.70%            
Warehouse Facilities | Originations | Notes payable to banks | $750 warehouse facility | LIBOR | Maximum              
Debt Instrument [Line Items]              
Basis spread on rate 2.80%            
Warehouse Facilities | Originations | Notes payable to banks | $750 million warehouse              
Debt Instrument [Line Items]              
Capacity Amount $ 750,000,000   $ 200,000,000        
Debt outstanding, gross 105,000,000           54,000,000
Collateral Pledged $ 135,000,000           78,000,000
Warehouse Facilities | Originations | Notes payable to banks | $750 million warehouse | LIBOR              
Debt Instrument [Line Items]              
Basis spread on rate 2.30%            
Warehouse Facilities | Originations | Notes payable to banks | $700 warehouse facility              
Debt Instrument [Line Items]              
Capacity Amount $ 700,000,000            
Debt outstanding, gross 488,000,000           469,000,000
Collateral Pledged $ 505,000,000           488,000,000
Warehouse Facilities | Originations | Notes payable to banks | $700 warehouse facility | Subsequent Event              
Debt Instrument [Line Items]              
Capacity Amount   $ 1,500,000,000          
Warehouse Facilities | Originations | Notes payable to banks | $700 warehouse facility | LIBOR | Minimum              
Debt Instrument [Line Items]              
Basis spread on rate 1.30%            
Warehouse Facilities | Originations | Notes payable to banks | $700 warehouse facility | LIBOR | Maximum              
Debt Instrument [Line Items]              
Basis spread on rate 2.20%            
Warehouse Facilities | Originations | Notes payable to banks | $600 warehouse facility              
Debt Instrument [Line Items]              
Capacity Amount $ 600,000,000            
Debt outstanding, gross 156,000,000           174,000,000
Collateral Pledged $ 185,000,000           202,000,000
Warehouse Facilities | Originations | Notes payable to banks | $600 warehouse facility | LIBOR              
Debt Instrument [Line Items]              
Basis spread on rate 2.20%            
Warehouse Facilities | Originations | Notes payable to banks | $500 warehouse facility              
Debt Instrument [Line Items]              
Capacity Amount $ 500,000,000            
Debt outstanding, gross 0           336,000,000
Collateral Pledged $ 0           349,000,000
Warehouse Facilities | Originations | Notes payable to banks | $500 warehouse facility | LIBOR | Minimum              
Debt Instrument [Line Items]              
Basis spread on rate 2.50%            
Warehouse Facilities | Originations | Notes payable to banks | $500 warehouse facility | LIBOR | Maximum              
Debt Instrument [Line Items]              
Basis spread on rate 4.00%            
Warehouse Facilities | Originations | Notes payable to banks | $300 warehouse facility              
Debt Instrument [Line Items]              
Capacity Amount $ 300,000,000            
Debt outstanding, gross 258,000,000           136,000,000
Collateral Pledged $ 258,000,000           136,000,000
Warehouse Facilities | Originations | Notes payable to banks | $300 warehouse facility | LIBOR              
Debt Instrument [Line Items]              
Basis spread on rate 1.40%            
Warehouse Facilities | Originations | Notes payable to banks | $250 warehouse facility              
Debt Instrument [Line Items]              
Capacity Amount $ 250,000,000     $ 250,000,000   $ 1,000,000,000  
Debt outstanding, gross 0           762,000,000
Collateral Pledged $ 0           783,000,000
Warehouse Facilities | Originations | Notes payable to banks | $250 warehouse facility | LIBOR | Minimum              
Debt Instrument [Line Items]              
Basis spread on rate 1.40%            
Warehouse Facilities | Originations | Notes payable to banks | $250 warehouse facility | LIBOR | Maximum              
Debt Instrument [Line Items]              
Basis spread on rate 2.30%            
Warehouse Facilities | Originations | Notes payable to banks | $200 warehouse facility              
Debt Instrument [Line Items]              
Capacity Amount $ 200,000,000            
Debt outstanding, gross 72,000,000           27,000,000
Collateral Pledged $ 74,000,000           27,000,000
Warehouse Facilities | Originations | Notes payable to banks | $200 warehouse facility | LIBOR              
Debt Instrument [Line Items]              
Basis spread on rate 1.80%            
Warehouse Facilities | Originations | Notes payable to banks | $200 warehouse facility              
Debt Instrument [Line Items]              
Capacity Amount $ 200,000,000            
Debt outstanding, gross 0           0
Collateral Pledged $ 0           0
Warehouse Facilities | Originations | Notes payable to banks | $200 warehouse facility | LIBOR              
Debt Instrument [Line Items]              
Basis spread on rate 1.30%            
Warehouse Facilities | Originations | Notes payable to banks | $50 warehouse facility              
Debt Instrument [Line Items]              
Capacity Amount $ 50,000,000            
Debt outstanding, gross 43,000,000           11,000,000
Collateral Pledged $ 45,000,000           15,000,000
Warehouse Facilities | Originations | Notes payable to banks | $50 warehouse facility | LIBOR | Minimum              
Debt Instrument [Line Items]              
Basis spread on rate 1.80%            
Warehouse Facilities | Originations | Notes payable to banks | $50 warehouse facility | LIBOR | Maximum              
Debt Instrument [Line Items]              
Basis spread on rate 4.80%            
Warehouse Facilities | Originations | Notes payable to banks | $40 warehouse facility              
Debt Instrument [Line Items]              
Capacity Amount $ 40,000,000            
Debt outstanding, gross 3,000,000           5,000,000
Collateral Pledged $ 4,000,000           6,000,000
Warehouse Facilities | Originations | Notes payable to banks | $40 warehouse facility | LIBOR              
Debt Instrument [Line Items]              
Basis spread on rate 3.30%            
Warehouse Facilities | Originations | Notes payable to banks | $1,200 warehouse facility              
Debt Instrument [Line Items]              
Capacity Amount $ 1,200,000,000   800,000,000        
MSR Facilities | Originations | Notes payable to banks              
Debt Instrument [Line Items]              
Debt outstanding, gross 266,000,000           160,000,000
Collateral Pledged 1,075,000,000           1,359,000,000
MSR Facilities | Originations | Notes payable to banks | $450 warehouse facility              
Debt Instrument [Line Items]              
Capacity Amount 450,000,000            
Debt outstanding, gross 0           150,000,000
Collateral Pledged $ 0           945,000,000
MSR Facilities | Originations | Notes payable to banks | $450 warehouse facility | LIBOR              
Debt Instrument [Line Items]              
Basis spread on rate 5.10%            
MSR Facilities | Originations | Notes payable to banks | $200 warehouse facility              
Debt Instrument [Line Items]              
Capacity Amount $ 200,000,000   $ 400,000,000        
Debt outstanding, gross 0           0
Collateral Pledged $ 187,000,000           200,000,000
MSR Facilities | Originations | Notes payable to banks | $200 warehouse facility | LIBOR              
Debt Instrument [Line Items]              
Basis spread on rate 3.50%            
MSR Facilities | Originations | Notes payable to banks | $150 warehouse facility              
Debt Instrument [Line Items]              
Capacity Amount $ 150,000,000            
Debt outstanding, gross 0           0
Collateral Pledged $ 149,000,000           130,000,000
MSR Facilities | Originations | Notes payable to banks | $150 warehouse facility | LIBOR              
Debt Instrument [Line Items]              
Basis spread on rate 3.80%            
MSR Facilities | Originations | Notes payable to banks | $50 warehouse facility              
Debt Instrument [Line Items]              
Capacity Amount $ 50,000,000            
Debt outstanding, gross 10,000,000           10,000,000
Collateral Pledged $ 80,000,000           84,000,000
MSR Facilities | Originations | Notes payable to banks | $50 warehouse facility | LIBOR              
Debt Instrument [Line Items]              
Basis spread on rate 2.80%            
MSR Facilities | Originations | Notes payable to banks | $900 warehouse facility              
Debt Instrument [Line Items]              
Capacity Amount $ 900,000,000            
Advance Financing, Internally Allocated | Servicing | Loans payable | $640 advance facility              
Debt Instrument [Line Items]              
Capacity Amount 640,000,000            
Debt outstanding, gross 144,000,000           0
Collateral Pledged $ 196,000,000           0
Advance Financing, Internally Allocated | Servicing | Loans payable | $640 advance facility | LIBOR              
Debt Instrument [Line Items]              
Basis spread on rate 3.90%            
MSR Financing, Internally Allocated | Originations | Notes payable to banks | $500 warehouse facility              
Debt Instrument [Line Items]              
Capacity Amount $ 260,000,000            
Debt outstanding, gross 256,000,000           0
Collateral Pledged $ 659,000,000           0
MSR Financing, Internally Allocated | Originations | Notes payable to banks | $500 warehouse facility | LIBOR              
Debt Instrument [Line Items]              
Basis spread on rate 3.90%            
Advance, Warehouse and MSR Facilities | Originations | Notes payable to banks              
Debt Instrument [Line Items]              
Debt outstanding, gross $ 4,863,000,000           4,998,000,000
Collateral Pledged 6,004,000,000           6,646,000,000
Unamortized debt issuance costs (12,000,000)           (1,000,000)
Debt Outstanding $ 4,851,000,000           $ 4,997,000,000