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Business Segment Reporting - Financial Information (Details) - USD ($)
$ in Millions
3 Months Ended
Mar. 31, 2020
Mar. 31, 2019
Dec. 31, 2019
Revenues:      
Service related, net $ (53) $ 84  
Net gain on mortgage loans held for sale 331 166  
Total revenues 278 250  
Total Expenses 444 443  
Other income (expenses)      
Interest income 118 134  
Interest expense (192) (189)  
Other 1 15  
Total other income (expenses), net (73) (40)  
Loss before income tax benefit (239) (233)  
Depreciation and amortization for property and equipment and intangible assets 19 21  
Total assets 17,613 17,646 $ 18,305
Operating Segments      
Revenues:      
Service related, net (55) 84  
Net gain on mortgage loans held for sale 331 166  
Total revenues 276 250  
Total Expenses 410 398  
Other income (expenses)      
Interest income 117 132  
Interest expense (140) (132)  
Other 1 15  
Total other income (expenses), net (22) 15  
Loss before income tax benefit (156) (133)  
Depreciation and amortization for property and equipment and intangible assets 9 11  
Total assets 14,320 14,909  
Operating Segments | Servicing Segment      
Revenues:      
Service related, net (180) (27)  
Net gain on mortgage loans held for sale 34 35  
Total revenues (146) 8  
Total Expenses 149 195  
Other income (expenses)      
Interest income 83 115  
Interest expense (113) (114)  
Other 0 0  
Total other income (expenses), net (30) 1  
Loss before income tax benefit (325) (186)  
Depreciation and amortization for property and equipment and intangible assets 3 4  
Total assets 10,142 13,642  
Operating Segments | Originations Segment      
Revenues:      
Service related, net 20 15  
Net gain on mortgage loans held for sale 297 131  
Total revenues 317 146  
Total Expenses 166 104  
Other income (expenses)      
Interest income 34 17  
Interest expense (27) (18)  
Other 0 4  
Total other income (expenses), net 7 3  
Loss before income tax benefit 158 45  
Depreciation and amortization for property and equipment and intangible assets 3 3  
Total assets 9,608 4,865  
Operating Segments | Xome Segment      
Revenues:      
Service related, net 106 96  
Net gain on mortgage loans held for sale 0 0  
Total revenues 106 96  
Total Expenses 96 99  
Other income (expenses)      
Interest income 0 0  
Interest expense 0 0  
Other 1 11  
Total other income (expenses), net 1 11  
Loss before income tax benefit 11 8  
Depreciation and amortization for property and equipment and intangible assets 3 4  
Total assets 534 502  
Eliminations/Reclassification      
Revenues:      
Service related, net (1) 0  
Net gain on mortgage loans held for sale 0 0  
Total revenues (1) 0  
Total Expenses (1) 0  
Other income (expenses)      
Interest income 0 0  
Interest expense 0 0  
Other 0 0  
Total other income (expenses), net 0 0  
Loss before income tax benefit 0 0  
Depreciation and amortization for property and equipment and intangible assets 0 0  
Total assets (5,964) (4,100)  
Corporate/Other      
Revenues:      
Service related, net 2 0  
Net gain on mortgage loans held for sale 0 0  
Total revenues 2 0  
Total Expenses 34 45  
Other income (expenses)      
Interest income 1 2  
Interest expense (52) (57)  
Other 0 0  
Total other income (expenses), net (51) (55)  
Loss before income tax benefit (83) (100)  
Depreciation and amortization for property and equipment and intangible assets 10 10  
Total assets $ 3,293 $ 2,737