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Receivables, Net (Schedule of Accounts Receivable) (Details) (USD $)
In Millions, unless otherwise specified
Mar. 31, 2013
Mar. 31, 2012
Receivables, Net, Current [Abstract]    
Customer accounts $ 8,683 $ 8,562
Other 1,423 1,537
Total 10,106 10,099
Allowances (131) (122)
Net $ 9,975 $ 9,977