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Receivables, Net (Details) - USD ($)
$ in Millions
Mar. 31, 2018
Mar. 31, 2017
Receivables, Net, Current [Abstract]    
Customer accounts $ 14,349 $ 14,602
Other 3,578 3,893
Total 17,927 18,495
Allowances (216) (280)
Net $ 17,711 $ 18,215