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Receivables, Net (Details) - USD ($)
$ in Millions
Mar. 31, 2017
Mar. 31, 2016
Receivables, Net, Current [Abstract]    
Customer accounts $ 14,602 $ 14,519
Other 3,893 3,711
Total 18,495 18,230
Allowances (280) (250)
Net $ 18,215 $ 17,980