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Restructuring - Narrative (Details) - USD ($)
$ in Millions
3 Months Ended 12 Months Ended 13 Months Ended
Mar. 31, 2016
Mar. 31, 2017
Mar. 31, 2016
Mar. 31, 2017
Mar. 31, 2015
Restructuring Cost and Reserve [Line Items]          
Pre-tax charge $ 229 $ 14 $ 229    
Severance and employee related costs     207    
Reserve balance 222 106 222 $ 106 $ 0
Other Accrued Liabilities          
Restructuring Cost and Reserve [Line Items]          
Reserve balance 172 71 172 71  
Other Noncurrent Assets/Liabilities          
Restructuring Cost and Reserve [Line Items]          
Reserve balance 50 35 50 35  
Reduction in Workforce          
Restructuring Cost and Reserve [Line Items]          
Severance and employee related costs     117    
Business Process Initiatives          
Restructuring Cost and Reserve [Line Items]          
Severance and employee related costs     $ 90    
Cost Alignment Plan [Member]          
Restructuring Cost and Reserve [Line Items]          
Pre-tax charges recorded to-date       243  
Pre-tax charge $ 229        
Cost Alignment Plan [Member] | Minimum          
Restructuring Cost and Reserve [Line Items]          
Expected total pre-tax charges   250   250  
Cost Alignment Plan [Member] | Maximum          
Restructuring Cost and Reserve [Line Items]          
Expected total pre-tax charges   $ 270   $ 270