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Business Segments - Schedule of Segment Results and Reconciliation (Detail) (USD $)
In Millions, unless otherwise specified
3 Months Ended 6 Months Ended
Jun. 30, 2014
Jun. 30, 2013
Jun. 30, 2014
Jun. 30, 2013
Dec. 31, 2013
Segment Reporting Information [Line Items]          
Net interest income $ 4,315 $ 4,553 $ 8,665 $ 9,123  
Non-interest income 1,153 1,085 2,173 2,066  
Total net revenue 5,468 5,638 10,838 11,189  
Provision (benefit) for credit losses 704 762 1,439 1,647  
PCCR intangible amortization 94 110 192 226  
Core deposit intangible amortization 33 43 69 87  
Total PCCR and core deposit intangible amortization 127 153 261 313  
Other non-interest expense 2,852 2,865 5,650 5,696  
Total non-interest expense 2,979 3,018 5,911 6,009  
Income from continuing operations before income taxes 1,785 1,858 3,488 3,533  
Income tax provision (benefit) 581 631 1,160 1,172  
Income from continuing operations, net of tax 1,204 1,227 2,328 2,361  
Period-end total loans held for investment 198,528 191,512 198,528 191,512 197,199
Period-end total customer deposits 205,890 209,865 205,890 209,865 204,523
Credit Card [Member]
         
Segment Reporting Information [Line Items]          
Net interest income 2,461 2,804 4,986 5,634  
Non-interest income 839 832 1,624 1,653  
Total net revenue 3,300 3,636 6,610 7,287  
Provision (benefit) for credit losses 549 713 1,107 1,456  
PCCR intangible amortization 94 110 192 226  
Core deposit intangible amortization 0 0 0 0  
Total PCCR and core deposit intangible amortization 94 110 192 226  
Other non-interest expense 1,625 1,709 3,253 3,441  
Total non-interest expense 1,719 1,819 3,445 3,667  
Income from continuing operations before income taxes 1,032 1,104 2,058 2,164  
Income tax provision (benefit) 364 385 722 759  
Income from continuing operations, net of tax 668 719 1,336 1,405  
Period-end total loans held for investment 79,018 78,310 79,018 78,310  
Period-end total customer deposits 0 0 0 0  
Consumer Banking [Member]
         
Segment Reporting Information [Line Items]          
Net interest income 1,431 1,478 2,864 2,956  
Non-interest income 170 189 320 370  
Total net revenue 1,601 1,667 3,184 3,326  
Provision (benefit) for credit losses 143 67 283 242  
PCCR intangible amortization 0 0 0 0  
Core deposit intangible amortization 28 35 58 72  
Total PCCR and core deposit intangible amortization 28 35 58 72  
Other non-interest expense 910 875 1,810 1,728  
Total non-interest expense 938 910 1,868 1,800  
Income from continuing operations before income taxes 520 690 1,033 1,284  
Income tax provision (benefit) 186 246 369 457  
Income from continuing operations, net of tax 334 444 664 827  
Period-end total loans held for investment 71,062 72,218 71,062 72,218  
Period-end total customer deposits 169,153 169,789 169,153 169,789  
Commercial Banking [Member]
         
Segment Reporting Information [Line Items]          
Net interest income 436 402 857 803  
Non-interest income 109 93 196 177  
Total net revenue 545 495 1,053 980  
Provision (benefit) for credit losses 12 (14) 52 (49)  
PCCR intangible amortization 0 0 0 0  
Core deposit intangible amortization 5 8 11 15  
Total PCCR and core deposit intangible amortization 5 8 11 15  
Other non-interest expense 262 220 511 434  
Total non-interest expense 267 228 522 449  
Income from continuing operations before income taxes 266 281 479 580  
Income tax provision (benefit) 95 100 171 206  
Income from continuing operations, net of tax 171 181 308 374  
Period-end total loans held for investment 48,321 40,805 48,321 40,805  
Period-end total customer deposits 31,440 30,869 31,440 30,869  
Other [Member]
         
Segment Reporting Information [Line Items]          
Net interest income (13) (131) (42) (270)  
Non-interest income 35 (29) 33 (134)  
Total net revenue 22 (160) (9) (404)  
Provision (benefit) for credit losses 0 (4) (3) (2)  
PCCR intangible amortization 0 0 0 0  
Core deposit intangible amortization 0 0 0 0  
Total PCCR and core deposit intangible amortization 0 0 0 0  
Other non-interest expense 55 61 76 93  
Total non-interest expense 55 61 76 93  
Income from continuing operations before income taxes (33) (217) (82) (495)  
Income tax provision (benefit) (64) (100) (102) (250)  
Income from continuing operations, net of tax 31 (117) 20 (245)  
Period-end total loans held for investment 127 179 127 179  
Period-end total customer deposits $ 5,297 $ 9,207 $ 5,297 $ 9,207