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Loans - TDR Disclosure - Financial Effects of Financial Difficulty Modifications to Borrowers (Details) - USD ($)
$ in Millions
3 Months Ended 9 Months Ended
Sep. 30, 2023
Sep. 30, 2022
Sep. 30, 2023
Sep. 30, 2022
Financing Receivable, Troubled Debt Restructuring [Line Items]        
Principal balance reduction   $ 495   $ 1,629
Credit Card:        
Financing Receivable, Troubled Debt Restructuring [Line Items]        
Principal balance reduction   106   289
Credit Card: | Domestic Card | Interest Rate Reduction        
Financing Receivable, Troubled Debt Restructuring [Line Items]        
Weighted-average interest rate reduction 19.40%   19.19%  
Credit Card: | Domestic Card | Principal Forgiveness [Member]        
Financing Receivable, Troubled Debt Restructuring [Line Items]        
Principal balance reduction $ 0   $ 0  
Credit Card: | Domestic Card | Term Extension        
Financing Receivable, Troubled Debt Restructuring [Line Items]        
Payment delay duration (in months) 12 months   12 months  
Credit Card: | International card businesses | Interest Rate Reduction        
Financing Receivable, Troubled Debt Restructuring [Line Items]        
Weighted-average interest rate reduction 27.41%   27.08%  
Credit Card: | International card businesses | Principal Forgiveness [Member]        
Financing Receivable, Troubled Debt Restructuring [Line Items]        
Principal balance reduction $ 0   $ 0  
Credit Card: | International card businesses | Term Extension        
Financing Receivable, Troubled Debt Restructuring [Line Items]        
Payment delay duration (in months) 0 months   0 months  
Consumer Banking:        
Financing Receivable, Troubled Debt Restructuring [Line Items]        
Principal balance reduction   276   796
Consumer Banking: | Auto        
Financing Receivable, Troubled Debt Restructuring [Line Items]        
Principal balance reduction   275   794
Consumer Banking: | Auto | Interest Rate Reduction        
Financing Receivable, Troubled Debt Restructuring [Line Items]        
Weighted-average interest rate reduction 8.67%   8.74%  
Consumer Banking: | Auto | Principal Forgiveness [Member]        
Financing Receivable, Troubled Debt Restructuring [Line Items]        
Principal balance reduction $ 0   $ 1  
Consumer Banking: | Auto | Term Extension        
Financing Receivable, Troubled Debt Restructuring [Line Items]        
Payment delay duration (in months) 6 months   6 months  
Consumer Banking: | Retail banking        
Financing Receivable, Troubled Debt Restructuring [Line Items]        
Principal balance reduction   1   2
Consumer Banking: | Retail banking | Interest Rate Reduction        
Financing Receivable, Troubled Debt Restructuring [Line Items]        
Weighted-average interest rate reduction 0.00%   2.00%  
Consumer Banking: | Retail banking | Principal Forgiveness [Member]        
Financing Receivable, Troubled Debt Restructuring [Line Items]        
Principal balance reduction $ 0   $ 0  
Consumer Banking: | Retail banking | Term Extension        
Financing Receivable, Troubled Debt Restructuring [Line Items]        
Payment delay duration (in months) 8 months   13 months  
Commercial Portfolio        
Financing Receivable, Troubled Debt Restructuring [Line Items]        
Principal balance reduction   113   544
Commercial Portfolio | Commercial and multifamily real estate        
Financing Receivable, Troubled Debt Restructuring [Line Items]        
Principal balance reduction   38   302
Commercial Portfolio | Commercial and multifamily real estate | Interest Rate Reduction        
Financing Receivable, Troubled Debt Restructuring [Line Items]        
Weighted-average interest rate reduction 0.00%   0.00%  
Commercial Portfolio | Commercial and multifamily real estate | Principal Forgiveness [Member]        
Financing Receivable, Troubled Debt Restructuring [Line Items]        
Principal balance reduction $ 0   $ 20  
Commercial Portfolio | Commercial and multifamily real estate | Term Extension        
Financing Receivable, Troubled Debt Restructuring [Line Items]        
Payment delay duration (in months) 11 months   15 months  
Commercial Portfolio | Commercial and industrial        
Financing Receivable, Troubled Debt Restructuring [Line Items]        
Principal balance reduction   $ 75   $ 242
Commercial Portfolio | Commercial and industrial | Interest Rate Reduction        
Financing Receivable, Troubled Debt Restructuring [Line Items]        
Weighted-average interest rate reduction 0.25%   0.25%  
Commercial Portfolio | Commercial and industrial | Principal Forgiveness [Member]        
Financing Receivable, Troubled Debt Restructuring [Line Items]        
Principal balance reduction $ 0   $ 3  
Commercial Portfolio | Commercial and industrial | Term Extension        
Financing Receivable, Troubled Debt Restructuring [Line Items]        
Payment delay duration (in months) 17 months   9 months