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Goodwill and Intangible Assets - Components (Details) - USD ($)
$ in Millions
12 Months Ended
Dec. 31, 2020
Dec. 31, 2019
Dec. 31, 2018
Dec. 31, 2017
Schedule of Intangible Assets by Major Class [Line Items]        
Goodwill, gross $ 14,653 $ 14,653    
Goodwill 14,653 14,653 $ 14,544 $ 14,533
Intangible assets, gross (excluding Goodwill) 396 2,178    
Accumulated amortization (306) (2,004)    
Intangible assets, net (excluding Goodwill) $ 90 $ 174    
Finite-Lived Intangible Assets, Remaining Amortization Period 7 years 1 month 6 days 5 years 7 months 6 days    
Intangible assets gross including Goodwill $ 15,049 $ 16,831    
Total goodwill and other intangible assets, net carrying value 14,743 14,827    
Commercial MSRs, gross 542 555    
Commercial MSR, accumulated amortization (175) (255)    
Total commercial MSRs 367 300    
Amortization expense for amortizable intangible assets 69 70    
PCCR intangibles        
Schedule of Intangible Assets by Major Class [Line Items]        
Intangible assets, gross (excluding Goodwill) 148 1,932    
Accumulated amortization (138) (1,864)    
Intangible assets, net (excluding Goodwill) $ 10 $ 68    
Finite-Lived Intangible Assets, Remaining Amortization Period 6 years 2 months 12 days 3 years 10 months 24 days    
Other intangible assets        
Schedule of Intangible Assets by Major Class [Line Items]        
Intangible assets, gross (excluding Goodwill) $ 248 $ 246    
Accumulated amortization (168) (140)    
Intangible assets, net (excluding Goodwill) $ 80 $ 106    
Finite-Lived Intangible Assets, Remaining Amortization Period 7 years 3 months 18 days 6 years 8 months 12 days