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CONSOLIDATED STATEMENTS OF INCOME - USD ($)
$ in Millions
12 Months Ended
Dec. 31, 2017
Dec. 31, 2016
Dec. 31, 2015
Interest income:      
Loans, including loans held for sale $ 23,388 $ 21,203 $ 18,785
Investment securities 1,711 1,599 1,575
Other 123 89 99
Total interest income 25,222 22,891 20,459
Interest expense:      
Deposits 1,602 1,213 1,091
Securitized debt obligations 327 216 151
Senior and subordinated notes 731 476 330
Other borrowings 102 113 53
Total interest expense 2,762 2,018 1,625
Net interest income 22,460 20,873 18,834
Provision for loan, lease and other losses 7,551 6,459 4,536
Net interest income after provision for credit losses 14,909 14,414 14,298
Non-interest income:      
Interchange fees, net 2,573 2,452 2,264
Service charges and other customer-related fees 1,597 1,646 1,856
Gain (Loss) on Sale of Securities, Net 65 (11) (32)
Other 542 541 491
Total non-interest income 4,777 4,628 4,579
Non-interest expense:      
Salaries and associate benefits 5,899 5,202 4,975
Occupancy and equipment 1,939 1,944 1,829
Marketing 1,670 1,811 1,744
Professional services 1,097 1,075 1,120
Communications and data processing 1,177 1,169 1,055
Amortization of intangibles 245 386 430
Other 2,167 1,971 1,843
Total non-interest expense 14,194 13,558 12,996
Income from continuing operations before income taxes 5,492 5,484 5,881
Income tax provision 3,375 1,714 1,869
Income from continuing operations, net of tax 2,117 3,770 4,012
Income (loss) from discontinued operations, net of tax (135) (19) 38
Net income 1,982 3,751 4,050
Dividends and undistributed earnings allocated to participating securities (13) (24) (20)
Preferred stock dividends (265) (214) (158)
Net income available to common stockholders $ 1,704 $ 3,513 $ 3,872
Basic earnings per common share:      
Net income from continuing operations (in dollars per share) $ 3.80 $ 7.00 $ 7.08
Income (loss) from discontinued operations (in dollars per share) (0.28) (0.04) 0.07
Net income per basic common share (in dollars per share) 3.52 6.96 7.15
Diluted earnings per common share:      
Net income from continuing operations (in dollars per share) 3.76 6.93 7.00
Income (loss) from discontinued operations (in dollars per share) (0.27) (0.04) 0.07
Net income per diluted common share (in dollars per share) 3.49 6.89 7.07
Dividends paid per common share (in dollars per share) $ 1.60 $ 1.60 $ 1.50