Consolidated Statements of Income (Unaudited) (USD $) In Millions, except Per Share data, unless otherwise specified	3 Months Ended		9 Months Ended
	Sep. 30, 2014	Sep. 30, 2013	Sep. 30, 2014	Sep. 30, 2013
Interest income:
Loans, including loans held for sale	$ 4,463	$ 4,579	$ 13,049	$ 13,824
Investment securities	398	396	1,223	1,161
Other	26	23	80	74
Total interest income	4,887	4,998	14,352	15,059
Interest expense:
Deposits	271	309	819	953
Securitized debt obligations	32	42	109	143
Senior and subordinated notes	71	76	226	240
Other borrowings	16	11	36	40
Total interest expense	390	438	1,190	1,376
Net interest income	4,497	4,560	13,162	13,683
Provision for credit losses	993	849	2,432	2,496
Net interest income after provision for credit losses	3,504	3,711	10,730	11,187
Non-interest income:
Service charges and other customer-related fees	471	530	1,405	1,614
Interchange fees, net	523	476	1,498	1,407
Total other-than-temporary impairment	(10)	(16)	(16)	(34)
Less: Portion of other-than-temporary impairment recorded in AOCI	1	5	1	(6)
Net other-than-temporary impairment recognized in earnings	(9)	(11)	(15)	(40)
Other	157	96	427	176
Total non-interest income	1,142	1,091	3,315	3,157
Non-interest expense:
Salaries and associate benefits	1,128	1,152	3,414	3,365
Occupancy and equipment	419	376	1,271	1,104
Marketing	392	299	1,052	946
Professional services	304	328	887	990
Communications and data processing	196	225	595	677
Amortization of intangibles	130	161	409	505
Other	416	568	1,268	1,531
Total non-interest expense	2,985	3,109	8,896	9,118
Income from continuing operations before income taxes	1,661	1,693	5,149	5,226
Income tax provision	536	575	1,696	1,747
Income from continuing operations, net of tax	1,125	1,118	3,453	3,479
Loss from discontinued operations, net of tax	(44)	(13)	(24)	(210)
Net income	1,081	1,105	3,429	3,269
Dividends and undistributed earnings allocated to participating securities	(5)	(5)	(14)	(14)
Preferred stock dividends	(20)	(13)	(46)	(39)
Net income available to common stockholders	$ 1,056	$ 1,087	$ 3,369	$ 3,216
Basic earnings per common share:
Net income from continuing operations (in dollars per share)	$ 1.97	$ 1.89	$ 5.99	$ 5.89
Loss from discontinued operations (in dollars per share)	$ (0.08)	$ (0.02)	$ (0.04)	$ (0.36)
Net income per basic common share (in dollars per share)	$ 1.89	$ 1.87	$ 5.95	$ 5.53
Diluted earnings per common share:
Net income from continuing operations (in dollars per share)	$ 1.94	$ 1.86	$ 5.90	$ 5.82
Loss from discontinued operations (in dollars per share)	$ (0.08)	$ (0.02)	$ (0.04)	$ (0.36)
Net income per diluted common share (in dollars per share)	$ 1.86	$ 1.84	$ 5.86	$ 5.46
Dividends paid per common share (in dollars per share)	$ 0.30	$ 0.30	$ 0.90	$ 0.65