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Loan Servicing (Narrative) (Details) (USD $)
12 Months Ended
Dec. 31, 2011
Dec. 31, 2010
Dec. 31, 2009
Total residential mortgage servicing portfolio $ 91,600,000,000 $ 83,500,000,000 $ 73,700,000,000
Unpaid principal balances of residential mortgage loans serviced for others 67,100,000,000 61,800,000,000 54,600,000,000
Mortgage loans with unpaid principal balances, sold 17,200,000,000 19,100,000,000 25,800,000,000
Recognized pre-tax gains on mortgage loans sold 175,000,000 235,000,000 357,000,000
Approximate weighted average servicing fee 0.34% 0.35% 0.37%
Weighted average coupon interest rate on the portfolio of mortgage loans serviced for others 5.02% 5.26% 5.57%
Recognized servicing fees 240,000,000 226,000,000 190,000,000
Residential mortgage loans sold with recourse liability 1,316,000,000 1,624,000,000  
Maximum recourse exposure 522,000,000 597,000,000  
Reserves related to residential mortgage loans recourse exposures 6,000,000 6,000,000  
Reserves related to potential losses resulting from repurchases of mortgage loans sold to government-sponsored entities 29,000,000 15,000,000  
Reduction in the value of residential mortgage servicing rights due to revised servicing cost assumptions 30,000,000    
Reduction in the value of residential mortgage servicing rights due to revised prepayment speed assumptions 293,000,000    
Origination of commercial real estate mortgages 4,800,000,000 3,100,000,000 2,300,000,000
Unpaid principal balances of commercial mortgage loans serviced for others 25,400,000,000 24,100,000,000 24,300,000,000
Commercial mortgage loans serviced for others that were covered by recourse provisions 4,500,000,000 4,400,000,000  
Maximum exposure to loss for commercial mortgage loans serviced for others that were covered by recourse provisions 1,200,000,000 1,200,000,000  
Reserves related to commercial mortgage loans recourse exposures 15,000,000 19,000,000  
Commercial mortgage servicing rights at amortized cost $ 107,000,000 $ 103,000,000