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Goodwill and Other Intangible Assets (Tables)
9 Months Ended
Sep. 30, 2011
Goodwill and Other Intangible Assets 
Goodwill Activity by Operating Segment
     Residential             
   Community Mortgage Sales Specialized Insurance Financial All   
   Banking Banking Finance Lending Services Services Other Total 
                           
   (Dollars in millions) 
Balance, January 1, 2011$ 4,519 $ 7 $ 93 $ 104 $ 1,067 $ 192 $ 26 $ 6,008 
 Contingent consideration          8       8 
Balance, September 30, 2011$ 4,519 $ 7 $ 93 $ 104 $ 1,075 $ 192 $ 26 $ 6,016 
Identifiable Intangible Assets
    September 30, 2011 December 31, 2010 
    Gross   Net Gross   Net 
    Carrying Accumulated Carrying Carrying Accumulated Carrying 
    Amount Amortization Amount Amount Amortization Amount 
                      
    (Dollars in millions) 
 Identifiable intangible assets:                  
  Core deposit intangibles $ 626 $ (474) $ 152 $ 626 $ (438) $ 188 
  Other (1)   752   (471)   281   752   (432)   320 
   Totals $ 1,378 $ (945) $ 433 $ 1,378 $ (870) $ 508 
                      
                      
(1)Other identifiable intangibles are primarily customer relationship intangibles.