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Loan Servicing - Residential Mortgage Banking Activities (Details) - USD ($)
$ in Millions
12 Months Ended
Dec. 31, 2023
Dec. 31, 2022
Dec. 31, 2021
Risks Inherent in Servicing Assets and Servicing Liabilities [Line Items]      
Servicing fees recognized from mortgage loans serviced for others $ 5,498 $ 5,660 $ 6,668
Residential mortgage      
Risks Inherent in Servicing Assets and Servicing Liabilities [Line Items]      
UPB of residential mortgage loan servicing portfolio 269,068 274,028 246,727
UPB of residential mortgage loans serviced for others, primarily agency conforming fixed rate 213,399 217,046 196,011
Mortgage loans sold with recourse 173 200 244
Maximum recourse exposure from mortgage loans sold with recourse liability 109 127 155
Indemnification, recourse and repurchase reserves 52 56 74
UPB of residential mortgage loans sold from LHFS 13,669 26,643 40,949
Pre-tax gains recognized on mortgage loans sold and held for sale $ 60 $ 69 $ 446
Approximate weighted average servicing fee on the outstanding balance of residential mortgage loans serviced for others 0.27% 0.31% 0.31%
Weighted average interest rate on mortgage loans serviced for others 3.56% 3.48% 3.44%
Bank Servicing | Residential mortgage      
Risks Inherent in Servicing Assets and Servicing Liabilities [Line Items]      
Servicing fees recognized from mortgage loans serviced for others $ 617 $ 630 $ 592