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Loan Servicing - Residential Mortgage Banking Activities (Details) - USD ($)
$ in Millions
3 Months Ended 9 Months Ended
Sep. 30, 2020
Sep. 30, 2019
Sep. 30, 2020
Sep. 30, 2019
Dec. 31, 2019
Risks Inherent in Servicing Assets and Servicing Liabilities [Line Items]          
Servicing fees recognized from mortgage loans serviced for others $ 2,210 $ 1,303 $ 6,594 $ 3,857  
Residential Mortgage          
Risks Inherent in Servicing Assets and Servicing Liabilities [Line Items]          
UPB of residential mortgage loan servicing portfolio 253,468   253,468   $ 279,558
UPB of residential mortgage loans serviced for others, primarily agency conforming fixed rate 198,881   198,881   219,347
Mortgage loans sold with recourse 356   356   371
Maximum recourse exposure from mortgage loans sold with recourse liability 217   217   212
Indemnification, recourse and repurchase reserves $ 95   95   $ 44
UPB of residential mortgage loans sold from LHFS     36,069 11,108  
Pre-tax gains recognized on mortgage loans sold and held for sale     $ 828 $ 90  
Approximate weighted average servicing fee on the outstanding balance of residential mortgage loans serviced for others 0.32% 0.28% 0.32% 0.28%  
Weighted average interest rate on mortgage loans serviced for others 3.92% 4.09% 3.92% 4.09%  
Bank Servicing | Residential Mortgage          
Risks Inherent in Servicing Assets and Servicing Liabilities [Line Items]          
Servicing fees recognized from mortgage loans serviced for others     $ 480 $ 187