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Loan Servicing - Commercial Mortgage Banking Activities (Details) - USD ($)
$ in Millions
12 Months Ended
Dec. 31, 2019
Dec. 31, 2018
Servicing Assets at Fair Value [Line Items]    
MSRs at fair value $ 2,618 $ 1,108
CRE    
Servicing Assets at Fair Value [Line Items]    
UPB of CRE mortgages serviced for others 70,404 27,761
CRE mortgages serviced for others covered by recourse provisions   4,699
Maximum recourse exposure from CRE mortgages sold with recourse liability 2,479 1,317
Recorded reserves related to recourse exposure 13 6
CRE mortgages originated during the year-to-date period 8,062 7,072
MSRs at fair value $ 247 $ 151