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Loan Servicing - Residential Mortgage Banking Activities (Details) - USD ($)
$ in Millions
3 Months Ended 6 Months Ended
Jun. 30, 2019
Jun. 30, 2018
Jun. 30, 2019
Jun. 30, 2018
Dec. 31, 2018
Risks Inherent in Servicing Assets and Servicing Liabilities [Line Items]          
Servicing fees recognized from mortgage loans serviced for others $ 1,352 $ 1,222 $ 2,554 $ 2,402  
Residential          
Risks Inherent in Servicing Assets and Servicing Liabilities [Line Items]          
UPB of residential mortgage loan servicing portfolio 117,912   117,912   $ 118,605
UPB of residential mortgage loans serviced for others, primarily agency conforming fixed rate 85,060   85,060   87,270
Mortgage loans sold with recourse 387   387   419
Maximum recourse exposure from mortgage loans sold with recourse liability 209   209   223
Indemnification, recourse and repurchase reserves $ 21   21   $ 24
UPB of residential mortgage loans sold from LHFS     3,597 5,536  
Pre-tax gains recognized on mortgage loans sold and held for sale     $ 48 $ 74  
Approximate weighted average servicing fee on the outstanding balance of residential mortgage loans serviced for others 0.28% 0.28% 0.28% 0.28%  
Weighted average interest rate on mortgage loans serviced for others 4.07% 4.01% 4.07% 4.01%  
Bank Servicing | Residential          
Risks Inherent in Servicing Assets and Servicing Liabilities [Line Items]          
Servicing fees recognized from mortgage loans serviced for others     $ 123 $ 128