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Loan Servicing - Residential Mortgage Banking Activities (Details) - USD ($)
$ in Millions
3 Months Ended
Mar. 31, 2019
Mar. 31, 2018
Dec. 31, 2018
Risks Inherent in Servicing Assets and Servicing Liabilities [Line Items]      
Servicing fees recognized from mortgage loans serviced for others $ 1,202 $ 1,180  
Residential      
Risks Inherent in Servicing Assets and Servicing Liabilities [Line Items]      
UPB of residential mortgage loan servicing portfolio 117,980   $ 118,605
UPB of residential mortgage loans serviced for others, primarily agency conforming fixed rate 86,119   87,270
Mortgage loans sold with recourse 404   419
Maximum recourse exposure from mortgage loans sold with recourse liability 217   223
Indemnification, recourse and repurchase reserves 22   $ 24
UPB of residential mortgage loans sold from LHFS 1,300 2,553  
Pre-tax gains recognized on mortgage loans sold and held for sale $ 17 $ 39  
Approximate weighted average servicing fee on the outstanding balance of residential mortgage loans serviced for others 0.28% 0.28%  
Weighted average interest rate on mortgage loans serviced for others 4.06% 4.00%  
Bank Servicing | Residential      
Risks Inherent in Servicing Assets and Servicing Liabilities [Line Items]      
Servicing fees recognized from mortgage loans serviced for others $ 61 $ 65