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Loan Servicing - Residential Mortgage Banking Activities (Details) - USD ($)
$ in Millions
12 Months Ended
Dec. 31, 2018
Dec. 31, 2017
Dec. 31, 2016
Risks Inherent in Servicing Assets and Servicing Liabilities [Line Items]      
Servicing fees recognized from mortgage loans serviced for others $ 4,876 $ 4,782 $ 4,472
Residential      
Risks Inherent in Servicing Assets and Servicing Liabilities [Line Items]      
UPB of residential mortgage loan servicing portfolio 118,605 118,424 121,639
UPB of residential mortgage loans serviced for others, primarily agency conforming fixed rate 87,270 89,124 90,325
Mortgage loans sold with recourse 419 490 578
Maximum recourse exposure from mortgage loans sold with recourse liability 223 251 282
Indemnification, recourse and repurchase reserves 24 37 40
UPB of residential mortgage loans sold from LHFS 10,094 12,423 15,675
Pre-tax gains recognized on mortgage loans sold and held for sale $ 116 $ 153 $ 139
Approximate weighted average servicing fee on the outstanding balance of residential mortgage loans serviced for others 0.28% 0.28% 0.28%
Weighted average interest rate on mortgage loans serviced for others 4.04% 4.00% 4.03%
Bank Servicing | Residential      
Risks Inherent in Servicing Assets and Servicing Liabilities [Line Items]      
Servicing fees recognized from mortgage loans serviced for others $ 256 $ 261 $ 268