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Goodwill and Other Intangible Assets - Rollforward of Goodwill by Operating Segment (Details) - USD ($)
$ in Millions
12 Months Ended
Dec. 31, 2018
Dec. 31, 2017
Dec. 31, 2016
Goodwill [Line Items]      
Goodwill, beginning balance $ 9,618 $ 9,638 $ 8,548
Acquisitions 201 0 1,073
Adjustments (1) (20) 17
Goodwill, ending balance 9,818 9,618 $ 9,638
CB-Retail      
Goodwill [Line Items]      
Goodwill, beginning balance 3,724    
Acquisitions 0    
Adjustments 0    
Goodwill, ending balance 3,724 3,724  
CB-Commercial      
Goodwill [Line Items]      
Goodwill, beginning balance 3,862    
Acquisitions 0    
Adjustments 0    
Goodwill, ending balance 3,862 3,862  
FS&CF      
Goodwill [Line Items]      
Goodwill, beginning balance 259    
Acquisitions 0    
Adjustments (1)    
Goodwill, ending balance 258 259  
IH      
Goodwill [Line Items]      
Goodwill, beginning balance 1,773    
Acquisitions 201    
Adjustments 0    
Goodwill, ending balance $ 1,974 $ 1,773