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Loan Servicing - Residential Mortgage Banking Activities (Details) - USD ($)
$ in Millions
3 Months Ended 9 Months Ended
Sep. 30, 2018
Sep. 30, 2017
Sep. 30, 2018
Sep. 30, 2017
Dec. 31, 2017
Risks Inherent in Servicing Assets and Servicing Liabilities [Line Items]          
Servicing fees recognized from mortgage loans serviced for others $ 1,239 $ 1,166 $ 3,641 $ 3,557  
Residential          
Risks Inherent in Servicing Assets and Servicing Liabilities [Line Items]          
UPB of residential mortgage and home equity loan servicing portfolio 119,460   119,460   $ 118,424
UPB of residential mortgage loans serviced for others, primarily agency conforming fixed rate 88,323   88,323   89,124
Mortgage loans sold with recourse 436   436   490
Maximum recourse exposure from mortgage loans sold with recourse liability 231   231   251
Indemnification, recourse and repurchase reserves $ 30   30   $ 37
UPB of residential mortgage loans sold from LHFS     8,436 9,478  
Pre-tax gains recognized on mortgage loans sold and held for sale     $ 98 $ 114  
Approximate weighted average servicing fee on the outstanding balance of residential mortgage loans serviced for others 0.28% 0.28% 0.28% 0.28%  
Weighted average interest rate on mortgage loans serviced for others 4.03% 4.00% 4.03% 4.00%  
Bank Servicing | Residential          
Risks Inherent in Servicing Assets and Servicing Liabilities [Line Items]          
Servicing fees recognized from mortgage loans serviced for others     $ 191 $ 197