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Loan Servicing - Residential Mortgage Banking Activities (Details) - USD ($)
$ in Millions
3 Months Ended 6 Months Ended
Jun. 30, 2018
Jun. 30, 2017
Jun. 30, 2018
Jun. 30, 2017
Dec. 31, 2017
Risks Inherent in Servicing Assets and Servicing Liabilities [Line Items]          
Servicing fees recognized from mortgage loans serviced for others $ 1,222 $ 1,220 $ 2,402 $ 2,391  
Residential          
Risks Inherent in Servicing Assets and Servicing Liabilities [Line Items]          
UPB of residential mortgage and home equity loan servicing portfolio 118,753   118,753   $ 118,424
UPB of residential mortgage loans serviced for others, primarily agency conforming fixed rate 88,492   88,492   89,124
Mortgage loans sold with recourse 452   452   490
Maximum recourse exposure from mortgage loans sold with recourse liability 237   237   251
Indemnification, recourse and repurchase reserves $ 34   34   $ 37
UPB of residential mortgage loans sold from LHFS     5,536 6,309  
Pre-tax gains recognized on mortgage loans sold and held for sale     $ 74 $ 65  
Approximate weighted average servicing fee on the outstanding balance of residential mortgage loans serviced for others 0.28% 0.28% 0.28% 0.28%  
Weighted average interest rate on mortgage loans serviced for others 4.01% 4.00% 4.01% 4.00%  
Bank Servicing | Residential          
Risks Inherent in Servicing Assets and Servicing Liabilities [Line Items]          
Servicing fees recognized from mortgage loans serviced for others     $ 128 $ 133