Loan Servicing (Tables)

12 Months Ended

Dec. 31, 2015

Loan Servicing

Summary of Residential Mortgage Banking Balances

		December 31,
		2015		2014
		(Dollars in millions)
UPB of mortgage loan servicing portfolio		$	116,817	$	115,476
UPB of home equity loan servicing portfolio			5,352		6,781
UPB of residential mortgage and home equity loan servicing portfolio		$	122,169	$	122,257
UPB of residential mortgage loans serviced for others (primarily agency
	conforming fixed rate)	$	91,132	$	90,230
Mortgage loans sold with recourse			702		667
Maximum recourse exposure from mortgage loans sold with recourse liability			326		344
Indemnification, recourse and repurchase reserves			79		94
FHA-insured mortgage loan reserve			85		85

Loan Servicing Activity and Data

		As Of / For The
		Year Ended December 31,
		2015			2014			2013
		(Dollars in millions)
UPB of residential mortgage loans sold from the LHFS portfolio		$	14,764		$	13,400		$	28,900
Pre-tax gains recognized on mortgage loans sold and held for sale			148			110			292
Servicing fees recognized from mortgage loans serviced for others			273			275			259
Approximate weighted average servicing fee on the outstanding balance
	of residential mortgage loans serviced for others		0.29	%		0.29	%		0.30	%
Weighted average interest rate on mortgage loans serviced for others			4.12			4.20			4.24

Analysis of Activity in Residential MSRs

			Year Ended December 31,
			2015		2014		2013
			(Dollars in millions)
Carrying value, January 1,			$	844	$	1,047	$	627
	Additions			156		141		336
	Change in fair value due to changes in valuation inputs or assumptions:
		Prepayment speeds		91		(219)		287
		Weighted average OAS		(52)		―		(31)
		Servicing costs		(25)		(2)		(29)
	Realization of expected net servicing cash flows, passage of time and other			(134)		(123)		(143)
Carrying value, December 31,			$	880	$	844	$	1,047
Gains (losses) on derivative financial instruments used to mitigate the
	income statement effect of changes in fair value		$	32	$	251	$	(197)

Residential MSRs Sensitivity

			December 31, 2015							December 31, 2014
			Range				Weighted			Range				Weighted
			Min		Max		Average			Min		Max		Average
			(Dollars in millions)
Prepayment speed			8.1	%	9.0	%		8.7	%	10.8	%	12.8	%		12.0	%
	Effect on fair value of a 10% increase						$	(28)						$	(30)
	Effect on fair value of a 20% increase							(54)							(58)
OAS			10.3	%	10.6	%		10.4	%	9.1	%	9.9	%		9.3	%
	Effect on fair value of a 10% increase						$	(32)						$	(26)
	Effect on fair value of a 20% increase							(61)							(50)
Composition of loans serviced for others:
	Fixed-rate residential mortgage loans							99.2	%						99.4	%
	Adjustable-rate residential mortgage loans							0.8							0.6
		Total						100.0	%						100.0	%
Weighted average life								6.8	yrs						5.7	yrs

Summary of Commercial Mortgage Banking Activities

	December 31,
	2015		2014
	(Dollars in millions)
UPB of CRE mortgages serviced for others	$	28,163	$	27,599
CRE mortgages serviced for others covered by recourse provisions		4,198		4,264
Maximum recourse exposure from CRE mortgages sold with recourse liability		1,259		1,278
Recorded reserves related to recourse exposure		7		7
Originated CRE mortgages during the year		7,012		5,265