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Supplementary Financial Information (unaudited) (Tables)
12 Months Ended
Dec. 31, 2013
Supplementary Financial Information (unaudited)  
Unaudited financial data for quarterly operations

  (Unaudited) December 31, 2013   (Unaudited) December 31, 2012  
$ in thousands, expect per share
amounts
  Fourth
Quarter
  Third
Quarter
  Second
Quarter
  First
Quarter
  Fourth
Quarter
  Third
Quarter
  Second
Quarter
  First
Quarter
 

Total revenues

  $ 131,900   $ 127,558   $ 139,293   $ 132,050   $ 121,534   $ 119,617   $ 126,910   $ 136,375  

Expenses:

                                                 

Compensation and employee benefits

    50,839     49,664     51,202     49,549     47,100     47,135     49,540     52,587  

Transaction processing

    19,971     19,790     22,499     21,532     19,965     19,336     19,649     22,223  

Occupancy and equipment

    15,940     15,821     20,720     16,541     16,892     16,033     15,063     14,649  

Telecommunications and data processing services

    13,142     12,649     13,718     14,098     15,037     15,034     14,712     15,067  

Other general and administrative

    20,544     18,351     19,760     18,776     21,049     21,220     23,597     22,677  

Goodwill and other asset impairment

                            274,285      

Restructuring charges

            (75 )       9,499              

Interest expense

    821     593     699     602     562     678     624     678  
                                   

Total expenses

    121,257     116,868     128,523     121,098     130,104     119,436     397,470     127,881  
                                   

Income (loss) before income tax expense

    10,643     10,690     10,770     10,952     (8,570 )   181     (270,560 )   8,494  

Income tax expense (benefit)

    981     2,975     5,684     2,330     (2,117 )   (51 )   (23,464 )   3,036  
                                   

Net income (loss)

  $ 9,662   $ 7,715     5,086   $ 8,622   $ (6,453 )   232   $ (247,096 ) $ 5,458  
                                   
                                   

Basic earnings (loss) per share

  $ 0.27   $ 0.21   $ 0.14   $ 0.23   $ (0.17 ) $ 0.01   $ (6.40 ) $ 0.14  
                                   
                                   

Diluted earnings (loss) per share

  $ 0.26   $ 0.20   $ 0.13   $ 0.22   $ (0.17 ) $ 0.01   $ (6.40 ) $ 0.14  
                                   
                                   

Basic weighted average number of common shares outstanding

    36,287     36,544     36,956     37,378     37,709     38,301     38,607     39,112  
                                   
                                   

Diluted weighted average number of common shares outstanding

    37,685     37,781     38,000     38,615     37,709     39,252     38,607     40,303  
                                   
                                   

    

 
  (Unaudited) December 31, 2013   (Unaudited) December 31, 2012  
As a percentage of Total Revenues
  Fourth
Quarter
  Third
Quarter
  Second
Quarter
  First
Quarter
  Fourth
Quarter
  Third
Quarter
  Second
Quarter
  First
Quarter
 

Total revenues

    100.0 %   100.0 %   100.0 %   100.0 %   100.0 %   100.0 %   100.0 %   100.0 %

Expenses:

                                                 

Compensation and employee benefits

    38.5     38.9     36.8     37.5     38.8     39.4     39.0     38.6  

Transaction processing

    15.1     15.5     16.2     16.3     16.4     16.2     15.5     16.3  

Occupancy and equipment

    12.1     12.4     14.9     12.5     13.9     13.4     11.9     10.7  

Telecommunications and data processing services

    10.0     9.9     9.8     10.7     12.4     12.6     11.6     11.0  

Other general and administrative

    15.6     14.4     14.2     14.2     17.3     17.7     18.6     16.6  

Goodwill and other asset impairment

                            216.1      

Restructuring charges

            (0.1 )       7.8              

Interest expense

    0.6     0.5     0.5     0.5     0.5     0.6     0.5     0.5  
                                   

Total expenses

    91.9     91.6     92.3     91.7     107.1     99.8     313.2     93.8  
                                   

Income (loss) before income tax expense

    8.1     8.4     7.7     8.3     (7.1 )   0.2     (213.2 )   6.2  

Income tax expense (benefit)

    0.7     2.3     4.1     1.8     (1.7 )   (0.0 )   (18.5 )   2.2  
                                   

Net income (loss)

    7.3 %   6.0 %   3.7 %   6.5 %   (5.3 )%   0.2 %   (194.7 )%   4.0 %