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Income Taxes (Tables)
12 Months Ended
Dec. 31, 2013
Income Taxes  
Schedule of components of income tax expense (benefit)

Income tax expense (benefit) consisted of the following components (dollars in thousands):

 
  2013   2012   2011  

Current:

                   

Federal

  $ 2,628   $ 416   $ (1,160 )

State

    1,634     782     1,282  

Foreign

    4,657     3,362     5,632  
               

 

    8,919     4,560     5,754  

Deferred:

                   

Federal

    1,606     (19,423 )   (25,146 )

State

    992     (7,565 )   (8,409 )

Foreign

    453     (168 )   962  
               

 

    3,051     (27,156 )   (32,593 )
               

Total

  $ 11,970   $ (22,596 ) $ (26,839 )
               
               
Summary of income (loss) before income taxes

Income (loss) before income taxes consisted of the following (dollars in thousands):

 
  2013   2012   2011  

U.S. 

  $ 15,687   $ (248,101 ) $ (222,337 )

Foreign

    27,368     (22,354 )   15,709  
               

Total

  $ 43,055   $ (270,455 ) $ (206,628 )
               
               
Significant components of deferred income tax assets and liabilities

The tax effects of temporary differences that gave rise to the net deferred tax assets (liabilities) at December 31 were as follows (dollars in thousands):

 
  2013   2012  

Deferred tax assets:

             

Compensation and benefits

  $ 12,844   $ 9,474  

Net operating loss and capital loss carryover

    17,121     19,012  

Share-based compensation

    6,959     8,506  

Allowance for doubtful accounts

    889     1,149  

Tax benefits on uncertain tax positions

    2,697     2,696  

Goodwill and other intangibles

    21,138     24,746  

Depreciation

        649  

Other

    9,757     9,203  
           

Total deferred tax assets

    71,405     75,435  

Less: valuation allowance

    20,541     20,774  
           

Total deferred tax assets, net of valuation allowance

    50,864     54,661  
           

Deferred tax liabilities:

             

Depreciation

    (3,916 )    

Capitalized software

    (12,838 )   (15,226 )

Other

    (343 )   (573 )
           

Total deferred tax liabilities

    (17,097 )   (15,799 )
           

Net deferred tax assets

  $ 33,767   $ 38,862  
           
           
Summary of net operating loss carry forwards and respective expiration period

Net operating loss carry forwards expire as follows (dollars in thousands):

 
  Amount   Years remaining

Hong Kong, Australia, U.K. and Ireland operating losses

  $ 72,943   Indefinite
         

 

  $ 72,943    
         
         
Reconciliation of the U.S. federal statutory income tax rate and actual effective tax rate on earnings
  2013   2012   2011  

U.S. federal statutory income tax rate

    35.0 %   35.0 %   35.0 %

State and local income taxes, net of U.S. federal income tax effect

    3.9     1.8     2.2  

Foreign tax impact, net

    (6.4 )   (3.6 )   (0.9 )

Non-deductible costs *

    1.0     (24.3 )   (23.7 )

Other, net

    (5.7 )   (0.5 )   0.4  
               

Effective income tax rate

    27.8 %   8.4 %   13.0 %
               
               

*
Non-deductible costs in 2012 and 2011 include goodwill impairment charges.
Reconciliation of the beginning and ending balances of unrecognized tax benefits

A reconciliation of the beginning and ending amounts of unrecognized tax benefits is as follows (dollars in thousands):

Uncertain Tax Benefits
  2013   2012   2011  

Balance, January 1

  $ 13,726   $ 14,542   $ 12,380  

Additions based on tax positions related to the current year

    404     568     2,402  

Additions based on tax positions of prior years

    434     857     647  

Reductions for tax positions of prior years

    (148 )   (2,024 )   (42 )

Reductions due to settlements with taxing authorities

    (124 )   (217 )   (516 )

Reductions due to expiration of statute of limitations

    (1,218 )       (329 )
               

Balance, December 31

  $ 13,074   $ 13,726   $ 14,542