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Segment Reporting (Tables)
12 Months Ended
Dec. 31, 2012
Segment Reporting  
Summary of the segment financial information

A summary of the segment financial information is as follows (dollars in thousands):

 
  U.S.
Operations
  Canadian
Operations
  European
Operations
  Asia Pacific
Operations
  Consolidated  

2012

                               

Total revenues

  $ 321,379   $ 76,913   $ 67,266   $ 38,878   $ 504,436  

(Loss) income before income tax expense (1) (2) (3)

    (248,101 )   10,397     (24,350 )   (8,401 )   (270,455 )

Identifiable assets

    1,238,822     99,625     518,335     339,977     2,196,759  

Capital purchases

    29,159     2,575     923     767     33,424  

Depreciation and amortization

    44,585     3,711     6,918     1,279     56,493  

Share-based compensation

    10,449     2,543     2,091     545     15,628  

2011

                               

Total revenues

  $ 375,521   $ 85,550   $ 70,670   $ 40,296   $ 572,037  

(Loss) income before income tax expense (4) (5)

    (222,337 )   20,035     2,263     (6,589 )   (206,628 )

Identifiable assets

    1,351,062     83,453     336,454     407,100     2,178,069  

Capital purchases

    18,684     1,525     1,448     1,200     22,857  

Depreciation and amortization

    47,004     2,882     7,636     1,535     59,057  

Share-based compensation

    16,436     1,076     1,509     1,135     20,156  

2010

                               

Total revenues

  $ 385,690   $ 78,479   $ 73,277   $ 33,308   $ 570,754  

Income (loss) before income tax expense (6) (7)

    45,000     21,119     4,043     (20,829 )   49,333  

Identifiable assets

    1,486,022     113,356     404,789     526,686     2,530,853  

Capital purchases

    15,472     1,724     1,660     424     19,280  

Depreciation and amortization

    50,089     2,425     8,169     1,690     62,373  

Share-based compensation

    14,336     1,344     1,380     946     18,006  

(1)
Loss before tax expense in 2012 includes the impact of a $274.3 million goodwill impairment charge. The segment breakdown of this charge is as follows: U.S. Operations—$245.1 million, European Operations—$28.5 million and Asia Pacific Operations—$0.7 million.

(2)
(Loss) income before income tax expense in 2012 includes the impact of a $9.5 million restructuring charge to reduce costs. The segment breakdown of this charge is as follows: U.S. Operations—$6.8 million, Canadian Operations—$1.1 million, European Operations—$0.6 million and Asia Pacific Operations—$1.0 million.

(3)
Loss before tax expense for the U.S. Operations for 2012 includes the impact of $1.4 million in duplicate rent charges.

(4)
Loss before tax expense for the U.S. Operations for 2011 includes the impact of a $229.3 million goodwill and other asset impairment charge.

(5)
(Loss) income before income tax expense in 2011 includes the impact of a $24.4 million restructuring charge to reduce costs. The segment breakdown of this charge is as follows: U.S. Operations—$22.5 million, Canadian Operations—$0.6 million, European Operations—$1.0 million and Asia Pacific Operations—$0.3 million.
(6)
Income before income tax expense for the U.S. Operations for 2010 includes the impact of a $6.1 million charge to write-off certain capitalized software initiatives, restructuring charges of $2.3 million related to closing the Company's Westchester, NY office, including employee separation costs and $2.4 million of acquisition-related charges associated with the purchases of Majestic.

(7)
Loss before income tax expense for the Asia Pacific Operations for 2010 includes the impact of a $5.4 million impairment charge related to Australian goodwill and a restructuring charge of $2.1 million to close the Company's on-shore Japanese operations.
Schedule of long-lived assets, classified by the geographic region

 Long-lived assets, classified by the geographic region in which the Company operates, are as follows (dollars in thousands):

 
  2012   2011   2010  

Long-lived Assets at December 31,

                   

United States

  $ 115,726   $ 360,309   $ 554,879  

Canada

    7,174     6,873     7,237  

Europe

    10,260     40,052     42,121  

Asia Pacific

    2,305     3,162     3,132  
               

Total

  $ 135,465   $ 410,396   $ 607,369