Segment Reporting (Tables)

12 Months Ended

Dec. 31, 2011

Segment Reporting

Summary of the segment financial information

	U.S. Operations			Canadian Operations		European Operations		Asia Pacific Operations			Consolidated
2011
Total revenues	$	375,521		$	85,550	$	70,670	$	40,296		$	572,037
(Loss) income before income tax expense (1) (2)		(222,337	)		20,035		2,263		(6,589	)		(206,628	)
Identifiable assets		1,351,062			83,453		336,454		407,100			2,178,069
Capital purchases		18,684			1,525		1,448		1,200			22,857
Depreciation and amortization		47,004			2,882		7,636		1,535			59,057
Share-based compensation		16,436			1,076		1,509		1,135			20,156
2010
Total revenues	$	385,690		$	78,479	$	73,277	$	33,308		$	570,754
Income (loss) before income tax expense (3) (4)		45,000			21,119		4,043		(20,829	)		49,333
Identifiable assets		1,486,022			113,356		404,789		526,686			2,530,853
Capital purchases		15,472			1,724		1,660		424			19,280
Depreciation and amortization		50,089			2,425		8,169		1,690			62,373
Share-based compensation		14,336			1,344		1,380		946			18,006
2009
Total revenues	$	457,414		$	70,767	$	75,443	$	29,445		$	633,069
Income (loss) before income tax expense (5)		74,102			16,617		4,662		(18,930	)		76,451
Identifiable assets		951,015			199,875		334,667		217,546			1,703,103
Capital purchases		9,570			1,822		2,948		891			15,231
Depreciation and amortization		50,256			1,898		6,720		1,872			60,746
Share-based compensation		13,327			695		1,562		399			15,983

(1)

Loss before tax expense for the U.S. Operations for 2011 includes the impact of a $229.3 million goodwill and other asset impairment charge.

(2)

(Loss) income before income tax expense in 2011 includes the impact of a $24.4 million restructuring charge to reduce costs. The segment breakdown of this charge is as follows: U.S. Operations—$22.5 million, Canadian Operations—$0.6 million, European Operations—$1.0 million and Asia Pacific Operations—$0.3 million.

(3)

Income before income tax expense for the U.S. Operations for 2010 includes the impact of a $6.1 million charge to write-off certain capitalized software initiatives, restructuring charges of $2.3 million related to closing the Company's Westchester, NY office, and $2.4 million of acquisition related charges associated with the purchases of Majestic.

(4)

Loss before income tax expense for the Asia Pacific Operations for 2010 includes the impact of a $5.4 million impairment charge related to Australian goodwill and a restructuring charge of $2.1 million to close the Company's on-shore Japanese operations.

(5)

Income (loss) before income tax expense in 2009 includes the impact of a $25.4 million restructuring charge to reduce costs. The segment breakdown of this charge is as follows: U.S. Operations—$21.3 million, Canadian Operations—$2.6 million, European Operations—$0.1 million and Asia Pacific Operations—$1.4 million.

Schedule of long-lived assets, classified by the geographic region

	2011		2010		2009
Long-lived Assets at December 31,
United States	$	360,309	$	554,879	$	502,612
Canada		6,873		7,237		6,576
Europe		40,052		42,121		43,581
Asia Pacific		3,162		3,132		10,283
Total	$	410,396	$	607,369	$	563,052