EX-99.1 2 dex991.htm HEALTH NET, INC. REVISED PRESENTATION SLIDES FOR ANNUAL INVESTOR CONFERENCE Health Net, Inc. Revised Presentation Slides for Annual Investor Conference
2008 -
2008 -
2009
2009
Operational Performance
Operational Performance
Jim Woys
Executive Vice President
and Chief Operating Officer
November 18, 2008
Exhibit 99.1


2
Cautionary Statement
All statements in this presentation, other than statements of historical information
provided herein, including but not limited to the guidance for future periods included
herein and the assumptions underlying such projections, may be deemed to be forward-
looking statements and as such are subject to a number of risks and uncertainties. These
statements are based on management’s analysis, judgment, belief and expectation only
as of the date hereof, and are subject to uncertainty and changes in circumstances.
Without limiting the foregoing, the guidance as to expected future period results and
statements including the words “believes,”
“anticipates,”
“plans,”
“expects,”
“may,”
“should,”
“could,”
“estimate,”
“intend”
and other similar expressions are intended to
identify forward-looking statements. Actual results could differ materially due to, among
other things, rising health care costs, negative prior period claims reserve developments,
additional investment portfolio impairment charges, changes in the economy, volatility in
the financial markets, trends in medical care ratios, unexpected
utilization patterns or
unexpectedly severe or widespread illnesses, membership declines, rate cuts affecting our
Medicare or Medicaid business, issues relating to provider contracts, litigation costs,
regulatory issues, operational issues, health care reform and general business and market
conditions. Additional factors that could cause actual results to differ materially from
those reflected in the forward-looking statements include, but are not limited to, the risks
discussed in the “Risk Factors”
section, included within the company's most recent Annual
Report on Form
10-K and subsequent quarterly reports on Form 10-Q filed with the SEC.
Audience members are cautioned not to place undue reliance on these forward-looking
statements. The company undertakes no obligation to publicly revise its guidance, the
assessment of the underlying assumptions or any of its forward-looking statements to
reflect events or circumstances that arise after the date of these presentations.


3
Non-GAAP Measures
These presentations include quarterly and full-year income statement
measurements that are not calculated and presented in accordance
with
Generally Accepted Accounting Principles. Audience participants should
refer to the reconciliation table available in the company’s third quarter
2008 earnings press release, available on the company’s Web site at
www.healthnet.com, which reconciles certain non-GAAP financial
information to GAAP financial information.
These presentations also include underlying health care cost trend
metrics that reflect the impact of prior period incurred development
which has been included in the appropriate incurred period.
Management believes that the non-GAAP financial information discussed
in these presentations is useful as it provides the audience a basis to
better understand the company’s results by excluding items that are not
indicative of our core operating results for the periods presented. In
addition, the company believes that the underlying health care cost
metrics provide the audience with a more accurate assessment of these
trends which the company uses to appropriately price its products.


4
2008 and 2009 Guidance
2008 and 2009 Guidance
2008
2009
Membership
Commercial Risk
-8 to -9%
-3 to -5%
Medicaid
+6 to 7%
+2 to +3%
Medicare Advantage (incl
PFFS)
+20 to 25%
-1 to -2%
PDP
+40 to 45%
-15 to -20%
Commercial Yields
~ 8.3%
~ 9 to 9.5%
Commercial HCC Trends
~ 10.9%
~ 40 to 60 bps < yield
G&A Expense Ratio
~ 9.5%
~ 9.6 to 9.8%


5
Understanding the Underlying Trend
Understanding the Underlying Trend
Conducted in-depth analyses of:
Conducted in-depth analyses of:
Underlying trends for all markets and all segments
for 2007, 2008 and expected 2009
Actual trends based on incurred dates after
adjusting for all prior period changes
Prior pricing actions and product and benefit designs
Current pricing actions for 2009
Current network contract status and effect of recent
and current contract negotiations on 2009 unit costs
Utilization management practices including current
and prospective initiatives


6
Guidance vs. Underlying Trend
Guidance vs. Underlying Trend
2008
2009
Guidance
10.9%
8.6% -
8.9%
Effect Guardian
(2.7%)
Revised
8.2%
Effect of Prior Period
(1.4%)
.5%
Net Underlying Trend
6.8%
9.1% -
9.4%


7
2008 and 2009 Commercial
2008 and 2009 Commercial
Health Care Cost Trends
Health Care Cost Trends
Underlying health care cost trend after adjusting for prior period development and effect of Guardian transaction
(1)
(1)
Commercial
'07 -
'08
'08 -
'09
Yield
5.6%
9.0% -
9.5%
Health Care Cost
Physician
Physician -
Claims
2.4%
4.4%
Physician -
Capitation
5.5%
7.4%
Physician Total
4.0%
6.2%
Hospital
Hospital -
Inpatient
10.1%
9.5%
Hospital -
Outpatient
8.5%
10.5%
Hospital -
Capitation
3.9%
12.0%
Hospital Total
9.0%
11.1%
Pharmacy
6.3%
4.2%
Other
7.3%
15.0%
Total
6.8%
9.1%
% Change


8
2008 Commercial Unit Cost
2008 Commercial Unit Cost
and Utilization Metrics
and Utilization Metrics
Underlying operational health care cost metrics after adjusting for prior period development
(1)
(1)
Unit Cost & Utilization
Q1
Q2
Q3
Hospital
Inpatient
Days/1,000
4.4%
-2.9%
-2.3%
Admits/1,000
-1.1%
-4.2%
-2.8%
ALOS
5.6%
1.3%
2.5%
Cost/Day
10.1%
8.1%
8.3%
Outpatient Surgery
Cases/1,000
-0.4%
2.7%
5.9%
Cost/Case
7.1%
10.6%
7.2%
ER
Cases/1,000
0.1%
-1.8%
1.3%
Cost/Case
9.6%
13.9%
10.5%
% Change (year-over-year)
2008


9
Underlying Medicare Trend
Underlying Medicare Trend
2008
2009
Expected
6.4%
4.5%
Effect of Prior Period
.2%
(.1)%
Net Underlying Trend
6.6%
4.4%
Note: Metrics exclude Medicare Part D


10
2007 to 2009 Medicare
2007 to 2009 Medicare
Health Care Costs
Health Care Costs
Underlying health care cost trend after adjusting for prior period development and effect of Guardian transaction
(1)
(1)
Medicare Advanatage
'07 -
'08
'08 -
'09
Yield
2.6%
6.0%
Health
Care
Cost
Physician
Physician -
Claims
13.6%
14.1%
Physician -
Capitation
-2.1%
-6.1%
Physician Total
5.0%
3.7%
Hospital
Hospital -
Inpatient
15.4%
6.8%
Hospital -
Outpatient
3.6%
11.2%
Hospital -
Capitation
-15.7%
-12.2%
Hospital Total
6.4%
4.6%
Pharmacy
10.0%
5.3%
Other
35.3%
8.7%
Total
6.6%
4.4%
% Change


Commercial
Commercial


12
2009 Underlying Health Care Cost Trend:
2009 Underlying Health Care Cost Trend:
HNCA –
HNCA –
Commercial
Commercial
Hospital trends reflect conversion of two hospitals from capitated to noncapitated arrangements
Underlying health care cost trend after adjusting for prior period development
(1)
(2)
(1)
(2)
'07 -
'08
'08 -
'09
Yield
6.5%
9.1%
Health Care Cost
Physician
Physician -
Claims
6.1%
5.3%
Physician -
Capitation
5.0%
7.2%
Physician Total
5.3%
6.8%
Hospital
Hospital -
Inpatient
12.9%
10.3%
Hospital -
Outpatient
9.9%
12.4%
Hospital -
Capitation
1.8%
9.8%
Hospital Total
10.5%
11.0%
Pharmacy
6.5%
3.4%
Other
-11.7%
11.2%
Total
7.8%
8.8%
% Change


13
2008 Financial Performance:
2008 Financial Performance:
HNCA –
HNCA –
Commercial
Commercial
Based on membership in noncapitated hospital arrangements (approximately 82% of total membership)
Underlying operational health care cost metrics after adjusting for prior period development
(1)
(2)
(1)
(2)
Unit Cost & Utilization
Q1
Q2
Q3
Hospital
Inpatient
Days/1,000
7.2%
1.0%
3.1%
Admits/1,000
-0.1%
-2.4%
0.6%
ALOS
7.3%
3.5%
2.5%
Cost/Day
6.2%
3.1%
5.5%
Outpatient Surgery
Cases/1,000
1.1%
4.0%
5.0%
Cost/Case
4.3%
9.4%
5.1%
ER
Cases/1,000
-1.2%
-1.5%
1.1%
Cost/Case
7.7%
11.7%
5.3%
% Change (year-over-year)
2008


14
2008 Performance:
2008 Performance:
HNCA –
HNCA –
Commercial
Commercial
Pressure on premium yields due to
competitive environment
Higher health care costs
Flu season
Late development impacting unit
cost assumptions
Two groups converted from dual to
shared risk
Cancelled hospital contracts
Savings from cost containment activities
less than expected


15
2009 Expectations:
2009 Expectations:
HNCA –
HNCA –
Commercial
Commercial
Focused, clear and simple plan
block-and-tackle
82% book is priced at a yield of 9.1%
99% of Special Accounts (1/3 membership) under contract
Assumes 1% higher rating compared to 2008 and a lower
impact from mix changes (geography, network, and account)
Baseline data for pricing is known
Professional:   74%
Institutional:   57%
Other:            62%
Conservative expectations on utilization improvement
Percent under contract


16
2009 Health Care Cost Trend Expectations:
2009 Health Care Cost Trend Expectations:
Oregon -
Oregon -
Commercial
Commercial
Underlying health care cost trend after adjusting for prior period development
(1)
(1)
'07 -
'08
'08 -
'09
Yield
5.7%
7.9%
Health Care Cost
Physician
Physician -
Claims
7.3%
6.6%
Physician -
Capitation
0.0%
0.0%
Physician Total
7.3%
6.6%
Hospital
Hospital -
Inpatient
14.3%
4.5%
Hospital -
Outpatient
3.8%
2.9%
Hospital -
Capitation
0.0%
0.0%
Hospital Total
8.9%
3.7%
Pharmacy
11.6%
4.9%
Other
9.4%
8.9%
Total
8.7%
5.1%
% Change


17
2009 Health Care Cost Trend Expectations:
2009 Health Care Cost Trend Expectations:
Northeast -
Northeast -
Commercial
Commercial
Underlying health care cost trend after adjusting for prior period development and effect of Guardian transaction
(1)
(1)
'07 -
'08
'08 -
'09
Yield
6.7%
5.3%
Health Care Cost
Physician
Physician -
Claims
2.3%
4.0%
Physician -
Capitation
3.2%
9.0%
Physician Total
2.5%
4.8%
Hospital
Hospital -
Inpatient
0.0%
6.3%
Hospital -
Outpatient
6.4%
6.8%
Hospital -
Capitation
56.7%
155.1%
Hospital Total
3.3%
7.5%
Pharmacy
7.6%
5.2%
Other
52.5%
19.6%
Total
5.0%
6.5%
% Change


18
2009 Health Care Cost Trend Expectations:
2009 Health Care Cost Trend Expectations:
Arizona -
Arizona -
Commercial
Commercial
Underlying health care cost trend after adjusting for prior period development
(1)
(1)
'07 -
'08
'08 -
'09
Yield
4.7%
8.0%
Health Care Cost
Physician
Physician -
Claims
9.7%
4.3%
Physician -
Capitation
11.4%
11.1%
Physician Total
9.7%
4.5%
Hospital
Hospital -
Inpatient
6.8%
14.9%
Hospital -
Outpatient
13.2%
9.6%
Hospital
-
Capitation
9.8%
4.9%
Hospital Total
9.3%
12.6%
Pharmacy
12.0%
9.8%
Other
13.3%
26.9%
Total
9.9%
9.4%
% Change


19
2008 Performance:
2008 Performance:
Oregon, Northeast, Arizona –
Oregon, Northeast, Arizona –
Commercial
Commercial
Oregon
Continued solid performance
Membership = generally flat
Emerging strength in small group market (4Q08)
Revenue
Lower than necessary yield in mid-size and large groups
Health care costs
Higher than normal frequency of high cost cases
Northeast
Pricing discipline resulted in commercial membership losses
Lapsed less profitable large group business
Maintained competitive MCR’s
G&A level impacted pricing competitiveness
Arizona
Higher than expected commercial catastrophic claims and case-mix negatively
impacting 2008 run-rate
Overall care intensity driving higher than expected unit cost trends across all products
and segments
Increased physician trends driven solely by higher utilization and coding intensity
across all products and segments
Solid
Medicare
Advantage
growth,
but
lower
than
expected
margins
due
to
the
higher
than expected health care cost trends


20
2009 Expectations:
2009 Expectations:
Oregon, Northeast, Arizona
Oregon, Northeast, Arizona
Oregon
Continued positive performance
Expect some health care cost recovery by assuming normal frequency of
high cost cases
Positive yield on mid-size and large group business due to the pricing
corrections occurring in the market
Northeast
Stabilizing commercial membership losses
Implementing targeted pricing actions to improve risk selection and
stimulate middle market growth
Addressing expense levels to improve competitiveness
NJ small group margin deterioration due to minimum loss ratio regulatory
requirement of 80%
Arizona
Commercial book will be repositioned by 12/31/09
Pricing discipline will slow growth but improve performance
Provider unit cost trends expected to be single digit and the network is
expected to continue to grow
Continued medical management discipline seeking upside cost mitigation
opportunities with a focus on improving patient care


Medicare
Medicare


22
2009 Underlying Health Care Cost Trends:
2009 Underlying Health Care Cost Trends:
Medicare
Medicare
Underlying health care cost trend after adjusting for prior period development
(1)
(1)
Medicare Advantage
'07 -
'08
'08 -
'09
Yield
2.7%
6.2%
Health Care Cost
Physician
Physician -
Claims
13.6%
14.1%
Physician -
Capitation
-2.1%
-6.1%
Physician Total
5.0%
3.7%
Hospital
Hospital -
Inpatient
15.4%
6.8%
Hospital -
Outpatient
3.6%
11.2%
Hospital -
Capitation
-15.7%
-12.2%
Hospital Total
6.4%
4.6%
Pharmacy
10.0%
5.3%
Other
35.3%
8.7%
Total
6.6%
4.4%
% Change


23
Medicare: What Happened in 2008?
Medicare: What Happened in 2008?
Benefit leader in 2008
Experienced substantial growth across MAPD
Early 2008 experience led to margin deterioration
Rich benefits and low member out-of-pocket costs
Higher utilization than planned
Lower RAF scores than industry
Revenue
HCC
GM
Member Months
MCR (bps)
Total MA
29.5%
34.4%
-3.9%
26.1%
-331
PMPM change
2.6%
6.6%
-23.8%
2007-2008


24
Priced 2009 bids to address MCR concerns across
all products
Factored for higher-than-expected HCC in 2008
Adjusted premiums and benefit design (specialist
co-pay, hospital co-pay) to improve gross margin –
will result in membership deterioration in some plans
Contracted industry leading risk adjustment services
Targeted Medicare medical management practices
Revenue
HCC
GM
Member Months
MCR (bps)
Total MA
7.4%
5.6%
24.8%
1.1%
154
PMPM change
6.0%
4.4%
23.5%
2009 Expectations: Medicare
2009 Expectations: Medicare
2008-2009


Health Net, Inc.
Health Net, Inc.
Investor Conference
Investor Conference