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Summary of Significant Accounting Policies (Details) (USD $)
3 Months Ended 6 Months Ended 12 Months Ended 3 Months Ended 12 Months Ended
Jun. 30, 2011
Jun. 30, 2011
Entities
Dec. 31, 2011
Y
CallCentre
State
Branch
Segment
ATM
Dec. 31, 2010
Dec. 31, 2011
Commercial Real Estate [Member]
Dec. 31, 2010
Commercial Real Estate [Member]
Sep. 30, 2011
Retained Earnings
Dec. 31, 2010
Retained Earnings
Dec. 31, 2009
Segment, Discontinued Operations [Member]
Education Lending [Member]
Dec. 31, 2009
Loans [Member]
Segment, Discontinued Operations [Member]
Additional Summary of Significant Accounting Policies (Textual) [Abstract]                    
Consolidated total assets of the Company     $ 88,785,000,000 $ 91,843,000,000            
Number of retail branches     1,058              
Number of states in which operated     14              
Number of telephone banking call center services group     1              
Number of automated teller machines     1,579              
Number of States with Automated Teller Machines     15              
Number of Business Groups     2              
Economic interest in unconsolidated investments in voting rights entities, minimum     20.00%              
Economic interest in unconsolidated investments in voting rights entities, maximum     50.00%              
Economic interest in unconsolidated investments in voting rights entities, Ownership less than     20.00%              
Fair value of principal investments held in private companies     709,000,000 898,000,000            
Number of independent entities formed by employees managing principal investments   2                
Percentage of principal investment     61.00% 66.00%            
Deconsolidated direct and indirect investments 234,000,000                  
Number of days to designate the loan as nonaccrual for commercial loan payment due period     90 days              
Number of days to designate the loan as nonaccrual for consumer payment due period     120 days              
Maximum level for the impaired loan's outstanding balance leading to a further analysis to determine the probable loss content and assign a specific allowance to the loan     2,500,000              
Number of days to designate commercial loans will be charged off in full or charged down to the fair value of the underlying collateral payment due period     180 days              
Number of days to designate the charge-off policy for most consumer loans taking effect, payment due period     120 days              
Number of days to designate home equity and residential mortgage loans to get charged down to the fair value of the underlying collateral payment due period     180 days              
Liability for credit losses on lending related commitments     45,000,000 73,000,000            
Accumulated depreciation and amortization on premises and equipment, total     1,100,000,000 1,000,000,000            
Intangible assets useful life, minimum     10              
Intangible assets useful life, maximum     30              
Internally Developed Software     54,000,000 52,000,000            
Capitalized Computer Software Amortization Maximum Period Allowable     5 years              
Minimum percentage for an input to be significant of the total fair value of a particular asset or liability     10.00%              
Compensation cost for stock-based accelerated method of amortization in period     4              
Vesting period for the compensation cost for stock-based     3 years              
Rate at which employee stock options to be exercisable     33.33%              
Rate at which employee stock options granted to be exercisable     25.00%              
Summary of Significant Accounting Policies (Textual) [Abstract]                    
Addition in consolidated assets due to the adoption of new accounting guidance for education loan securitization trusts                 2,800,000,000 2,600,000,000
Addition in consolidated liabilities due to the adoption of new accounting guidance for education loan securitization trusts                 2,800,000,000  
Cumulative effect adjustment to beginning balance of Retained Earnings             45,000,000 45,000,000 [1]    
Servicing Assets at Fair Value [Line Items]                    
Fair value at end of year     $ 245,000,000 $ 284,000,000 $ 173,000,000 $ 196,000,000        
[1] The $45 million cumulative effect adjustment on January 1, 2010 was erroneously shown as a component of Comprehensive Income (Loss) and has been removed for financial reporting presentation. Therefore, Total Comprehensive Income (Loss) was previously shown as $572 million and now has been reflected at $527 million for financial reporting presentation purposes.