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Acquisition, Divestiture, and Discontinued Operations - Narrative (Details)
$ in Millions
3 Months Ended 12 Months Ended
May 04, 2018
USD ($)
Jun. 30, 2017
USD ($)
Jun. 29, 2017
USD ($)
Sep. 30, 2018
USD ($)
Dec. 31, 2017
USD ($)
Sep. 30, 2017
USD ($)
Dec. 31, 2018
USD ($)
Dec. 31, 2017
USD ($)
Dec. 31, 2016
USD ($)
Jan. 16, 2019
Branch
Oct. 02, 2017
USD ($)
Jul. 01, 2017
USD ($)
Income Statement, Balance Sheet and Additional Disclosures by Disposal Groups, Including Discontinued Operations [Line Items]                        
Goodwill         $ 2,538   $ 2,516 $ 2,538 $ 2,446      
Gain on sale             83 0 $ 0      
Cain Brothers & Company, LLC. [Member]                        
Income Statement, Balance Sheet and Additional Disclosures by Disposal Groups, Including Discontinued Operations [Line Items]                        
Other intangible assets                     $ 30  
Goodwill                     $ 53  
HelloWallet Holdings, LLC [Member]                        
Income Statement, Balance Sheet and Additional Disclosures by Disposal Groups, Including Discontinued Operations [Line Items]                        
Other intangible assets                       $ 12
Goodwill                       $ 17
Key Merchant Services, LLC [Member]                        
Income Statement, Balance Sheet and Additional Disclosures by Disposal Groups, Including Discontinued Operations [Line Items]                        
Other intangible assets   $ 95       $ 85            
Goodwill   $ 1                    
Business acquisition, percentage of voting interests acquired   51.00%                    
Business combination, percentage held before acquisition date     49.00%                  
Business combination, ownership percentage   100.00%                    
Exchange of First Niagara preferred stock for KeyCorp preferred stock     $ 74     69            
Business combination, estimated fair value of equity interest           5            
Business combination, noncash holding gain   $ 64       59            
Measurement-period adjustment, intangible assets           $ 10            
Reduction to goodwill, subsequent recognition of deferred tax asset         2              
Tax adjustment on previous fair value measurements               4        
Disposal Group, Not Discontinued Operations [Member]                        
Income Statement, Balance Sheet and Additional Disclosures by Disposal Groups, Including Discontinued Operations [Line Items]                        
Gain on sale $ 73     $ 5                
Discontinued Operations [Member] | Government Guaranteed Loans [Member]                        
Income Statement, Balance Sheet and Additional Disclosures by Disposal Groups, Including Discontinued Operations [Line Items]                        
Loans included in divestiture         $ 1,300   $ 1,100 $ 1,300        
Subsequent Event [Member] | Laurel Road Bank [Member]                        
Income Statement, Balance Sheet and Additional Disclosures by Disposal Groups, Including Discontinued Operations [Line Items]                        
Number of bank branches excluded from transaction | Branch                   3