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REVENUE AND MAJOR CUSTOMERS
 3 Months Ended
Jul. 02, 2022
Revenue from Contract with Customer [Abstract]  
REVENUE AND MAJOR CUSTOMERS REVENUE AND GEOGRAPHIC INFORMATION
The Company’s major product categories are Headsets, Voice, Video, and Services. Product revenue is largely comprised of sales of hardware devices, peripherals, and platform software licenses used in communication and collaboration in offices and contact centers, with mobile devices, cordless phones, and computers. Services revenue primarily includes support on hardware devices, professional, hosted and managed services, and solutions to the Company's customers.

The following table disaggregates revenues by major product category for the three months ended July 2, 2022 and July 3, 2021:
Three Months Ended
(in thousands)July 2, 2022July 3, 2021
Net revenues
Headsets$175,811 $172,194 
   Voice65,284 61,298 
   Video123,113 137,711 
   Services51,351 59,969 
Total net revenues$415,559 $431,172 
For reporting purposes, revenue is attributed to each geographic region based on the location of the customer. The following table presents total net revenues by geography:
Three Months Ended
(in thousands)July 2, 2022July 3, 2021
Net product revenues
U.S.$171,408 $175,970 
Europe, Middle East, and Africa107,683 111,460 
Asia Pacific55,729 58,270 
Americas, excluding U.S.29,388 25,503 
Total international net product revenues192,800 195,233 
Total net product revenues$364,208 $371,203 
Net service revenues
U.S.$21,040 $22,758 
Europe, Middle East, and Africa12,307 14,661 
Asia Pacific14,701 18,488 
Americas, excluding U.S.3,303 4,062 
Total international net service revenues30,311 37,211 
Total net service revenues$51,351 $59,969 
Total net revenues$415,559 $431,172 

The Company's deferred revenue represents the aggregate amount of transaction price allocated to performance obligations that are unsatisfied (or partially unsatisfied) as of period end and is comprised of non-cancelable maintenance support performance obligations on hardware devices which are typically billed in advance and recognized ratably over the contract term as the services are delivered. As of July 2, 2022 and April 2, 2022, the Company's deferred revenue balance was $183.6 million and $193.1 million, respectively, of which $122.4 million and $64.7 million, respectively, was classified as current. During the three months ended July 2, 2022, the Company recognized $42.9 million in total net revenues that were recorded in deferred revenue at the beginning of the period.

Upon establishment of creditworthiness, the Company may extend credit terms to its customers which typically ranges between 30 and 90 days from the date of invoice depending on geographic region and type of customer. The Company typically bills upon product hardware shipment, at time of software activation, upon the start of service entitlement, or upon completion of services. The balance of contract assets was $3.5 million and $4.3 million as of July 2, 2022 and April 2, 2022, respectively. None of the Company's contracts are deemed to have significant financing components.

For certain arrangements, the Company pays commissions, bonuses and taxes associated with obtaining the contracts. The Company capitalizes such costs if they are deemed to be incremental and recoverable. The capitalized amount of incremental and recoverable costs of obtaining contracts and related amortization was not material as of and for the three months ended July 2, 2022.