Company Restructuring

6 Months Ended

Jun. 30, 2020

Restructuring and Related Activities [Abstract]

Company Restructuring

Note 11 Company Restructuring

The Company undertakes various programs to reduce expenses. These programs generally involve a reduction in staffing levels, and in certain cases, office closures. Restructuring and related charges primarily include the following costs related to these programs:

• Employee - severance and relocation benefits

• Exit - contract termination penalties

The expenses related to these activities are included in the Condensed Consolidated Statements

of Operations as restructuring and related charges and totaled $14 million and $9 million during the three months ended June 30, 2020 and 2019, respectively, and $19 million and $27 million during the six months ended June 30, 2020 and 2019, respectively. Restructuring expenses in 2020 are primarily related to actions designed to modify business practices and deliver services more efficiently and effectively.

Restructuring activity during the period
($ in millions)	Employee costs			Exit costs			Total liability
Restructuring liability as of December 31, 2019	$	14		$	8		$	22
Expense incurred	17			2			19
Payments	(6		)	(2		)	(8		)
Restructuring liability as of June 30, 2020	$	25		$	8		$	33

As of June 30, 2020, the cumulative amount incurred to date for active programs related to employee severance, relocation benefits and exit expenses totaled $119 million for employee costs and $10 million for exit costs.