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Segment Information - Results by Reportable Segment (Details)
$ in Millions
3 Months Ended 9 Months Ended
Apr. 30, 2019
USD ($)
Apr. 30, 2018
USD ($)
Apr. 30, 2019
USD ($)
segment
Apr. 30, 2018
USD ($)
Segment Reporting Information [Line Items]        
Number of reportable segments | segment     3  
International total net revenue as a percentage of total (less than)   5.00% 5.00% 5.00%
Financial results by reportable segment        
Revenues $ 3,272 $ 2,912 $ 5,790 $ 5,161
Total operating income 1,784 1,601 2,007 1,760
Unallocated corporate items:        
Share-based compensation expense (98) (92) (303) (283)
Amortization of acquired technology (5) (5) (15) (10)
Amortization of other acquired intangible assets (1) (2) (4) (4)
Operating Segments        
Financial results by reportable segment        
Total operating income 2,248 2,003 3,297 2,916
Segment Reconciling Items        
Unallocated corporate items:        
Share-based compensation expense (98) (92) (303) (283)
Other common expenses (360) (303) (968) (859)
Amortization of acquired technology (5) (5) (15) (10)
Amortization of other acquired intangible assets (1) (2) (4) (4)
Total unallocated corporate items (464) (402) (1,290) (1,156)
Small Business & Self-Employed        
Financial results by reportable segment        
Revenues 887 747 2,628 2,279
Small Business & Self-Employed | Operating Segments        
Financial results by reportable segment        
Total operating income 375 280 1,155 962
Consumer        
Financial results by reportable segment        
Revenues 2,150 1,949 2,701 2,439
Consumer | Operating Segments        
Financial results by reportable segment        
Total operating income 1,678 1,550 1,801 1,642
Strategic Partner        
Financial results by reportable segment        
Revenues 235 216 461 443
Strategic Partner | Operating Segments        
Financial results by reportable segment        
Total operating income $ 195 $ 173 $ 341 $ 312