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Segment Information (Details)
$ in Millions
3 Months Ended 6 Months Ended
Jan. 31, 2016
USD ($)
Jan. 31, 2015
USD ($)
Jan. 31, 2016
USD ($)
segment
Jan. 31, 2015
USD ($)
Segment Reporting Information [Line Items]        
Number of reportable segments | segment     3  
International total net revenue as a percentage of total (less than) 5.00% 5.00% 5.00% 5.00%
Financial results by reportable segment        
Total net revenue $ 923 $ 749 $ 1,636 $ 1,361
Total operating income (loss) from continuing operations 42 (89) 13 (198)
Unallocated corporate items:        
Share-based compensation expense     (137) (122)
Amortization of other acquired intangible assets (1) (3) (3) (6)
Operating Segments        
Financial results by reportable segment        
Total operating income (loss) from continuing operations 302 159 557 308
Corporate, Non-Segment        
Financial results by reportable segment        
Total operating income (loss) from continuing operations (260) (248) (544) (506)
Unallocated corporate items:        
Share-based compensation expense (65) (56) (132) (113)
Other common expenses (188) (182) (397) (373)
Corporate, Non-Segment | Technology-Based Intangible Assets        
Unallocated corporate items:        
Amortization of other acquired intangible assets (6) (7) (12) (14)
Corporate, Non-Segment | Other Intangible Assets        
Unallocated corporate items:        
Amortization of other acquired intangible assets (1) (3) (3) (6)
Small Business segment        
Financial results by reportable segment        
Total net revenue 564 525 1,110 1,044
Total operating income (loss) from continuing operations 199 170 410 358
Consumer Tax segment        
Financial results by reportable segment        
Total net revenue 275 213 332 270
Total operating income (loss) from continuing operations 62 26 34 (10)
Professional Tax segment        
Financial results by reportable segment        
Total net revenue 84 11 194 47
Total operating income (loss) from continuing operations $ 41 $ (37) $ 113 $ (40)