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Description of Business and Summary of Significant Accounting Policies (Details) (USD $)
In Millions, except Per Share data, unless otherwise specified
3 Months Ended 12 Months Ended
Jul. 31, 2012
Jul. 31, 2011
Apr. 30, 2011
Jan. 31, 2011
Oct. 31, 2010
Apr. 30, 2010
Jan. 31, 2010
Oct. 31, 2009
Jul. 31, 2012
Jul. 31, 2011
Jul. 31, 2010
Numerator:                      
Net income (loss) from continuing operations $ (32) $ (56) $ 736 $ 121 $ (58) $ 692 $ 80 $ (64) $ 767 $ 652 $ 564
Net income (loss) from discontinued operations 36 (1) (2) (3) (6) (4) (7) (6) 25 (18) 10
Net income (loss) 4 (57) 734 118 (64) 688 73 (70) 792 634 574
Shares used in basic per share amounts:                      
Weighted average common shares outstanding                 296 307 316
Shares used in diluted per share amounts:                      
Weighted average common shares outstanding                 296 307 316
Dilutive common equivalent shares from stock options and restricted stock awards                 9 10 9
Dilutive weighted average common shares outstanding                 305 317 325
Basic and diluted net income per share:                      
Basic net income (loss) per share from continuing operations $ (0.11) $ (0.19) $ 2.50 $ 0.41 $ (0.19) $ 2.28 $ 0.26 $ (0.20) $ 2.59 $ 2.12 $ 1.79
Basic net income (loss) per share from discontinued operations $ 0.12 $ 0.00 $ (0.01) $ (0.01) $ (0.02) $ (0.01) $ (0.02) $ (0.02) $ 0.08 $ (0.06) $ 0.03
Basic net income (loss) per share $ 0.01 $ (0.19) $ 2.49 $ 0.40 $ (0.21) $ 2.27 $ 0.24 $ (0.22) $ 2.67 $ 2.06 $ 1.82
Diluted net income (loss) per share from continuing operations $ (0.11) $ (0.19) $ 2.43 $ 0.40 $ (0.19) $ 2.21 $ 0.25 $ (0.20) $ 2.52 $ 2.06 $ 1.74
Diluted net income (loss) per share from discontinued operations $ 0.12 $ 0.00 $ (0.01) $ (0.01) $ (0.02) $ (0.01) $ (0.02) $ (0.02) $ 0.08 $ (0.06) $ 0.03
Diluted net income (loss) per share $ 0.01 $ (0.19) $ 2.42 $ 0.39 $ (0.21) $ 2.20 $ 0.23 $ (0.22) $ 2.60 $ 2.00 $ 1.77
Weighted average stock options and restricted stock units excluded from calculation due to anti-dilutive effect                 3 0 8
Description of Business and Summary of Significant Accounting Policies (Textuals)                      
Average time for amortization of Software                 three to five    
Advertising expense                 151 177 153
Estimated life of property and equipment                 two to 30    
Finite-Lived Intangible Asset, Useful Life                 7 years 7 years  
Impairment of intangible assets (excluding goodwill)                 0   0
Goodwill, impairment loss                 $ 0 $ 24 $ 0
Estimated life of purchased intangible assets                 one to nine    
Minimum [Member]
                     
Description of Business and Summary of Significant Accounting Policies (Textuals)                      
Property, plant and equipment, useful life                 2 years    
Finite-Lived Intangible Asset, Useful Life                 1 year    
Maximum [Member]
                     
Description of Business and Summary of Significant Accounting Policies (Textuals)                      
Property, plant and equipment, useful life                 30 years    
Finite-Lived Intangible Asset, Useful Life                 9 years    
Accounts Receivable [Member]
                     
Description of Business and Summary of Significant Accounting Policies (Textuals)                      
Number of customers accounted for more than ten percent of concentration risk                 0 0  
Sales [Member]
                     
Description of Business and Summary of Significant Accounting Policies (Textuals)                      
Number of customers accounted for more than ten percent of concentration risk                 0 0 0
Software Development [Member] | Minimum [Member]
                     
Description of Business and Summary of Significant Accounting Policies (Textuals)                      
Property, plant and equipment, useful life                 3 years    
Software Development [Member] | Maximum [Member]
                     
Description of Business and Summary of Significant Accounting Policies (Textuals)                      
Property, plant and equipment, useful life                 5 years