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REVENUE (Notes)
9 Months Ended
Sep. 30, 2021
Revenue from Contract with Customer [Abstract]  
REVENUE REVENUE
Disaggregated Revenue and Geography Information

Through the evaluation of the discrete financial information that is regularly reviewed by the chief operating decision makers (our chief executive officer and chief financial officer), we have determined that we have one reportable segment.

The following table is a summary of our revenues by type for the three and nine months ended September 30, 2021 and 2020 (in thousands):
Three Months Ended September 30,Nine Months Ended September 30,
 2021202020212020
Products and solutions net revenues$36,850 $35,775 $107,295 $98,121 
Subscription services28,008 17,907 74,384 48,292 
Maintenance30,702 30,826 90,997 93,190 
Professional services, training and other services6,080 5,923 18,204 16,562 
Total net revenues$101,640 $90,431 $290,880 $256,165 

The following table sets forth our revenues by geographic region for the three and nine months ended September 30, 2021 and 2020 (in thousands):
Three Months Ended September 30,Nine Months Ended September 30,
 2021202020212020
Revenues:  
United States$45,026 $36,190 $126,084 $105,166 
Other Americas5,222 4,505 15,030 15,841 
Europe, Middle East and Africa38,782 37,537 109,400 99,478 
Asia-Pacific12,610 12,199 40,366 35,680 
Total net revenues$101,640 $90,431 $290,880 $256,165 

Contract Asset

Contract asset activity for the nine months ended September 30, 2021 and 2020 was as follows (in thousands):
September 30, 2021September 30, 2020
Contract asset at beginning of year$18,579 $19,494 
Revenue in excess of billings43,757 22,045 
Customer billings(39,724)(26,263)
Contract asset at end of period$22,612 $15,276 


Deferred Revenue

Deferred revenue activity for the nine months ended September 30, 2021 and 2020 was as follows (in thousands):
September 30, 2021September 30, 2020
Deferred revenue at beginning of period$99,258 $97,901 
Billings deferred56,846 47,723 
Recognition of prior deferred revenue(69,337)(64,460)
Deferred revenue at end of period$86,767 $81,164 

A summary of the significant performance obligations included in deferred revenue is as follows (in thousands):
September 30, 2021
Product$4,364 
Subscription7,380 
Maintenance contracts66,676 
Implied PCS6,400 
Professional services, training and other1,947 
Deferred revenue at September 30, 2021
$86,767 

Remaining Performance Obligations

For transaction prices allocated to remaining performance obligations, we apply practical expedients and do not disclose quantitative or qualitative information for remaining performance obligations (i) that have original expected durations of one year or less and (ii) where we recognize revenue equal to what we have the right to invoice and that amount corresponds directly with the value to the customer of our performance to date.

Historically, for many of our products, we had an ongoing practice of making when-and-if-available software updates available to customers free of charge for a period of time after initial sales to customers. The expectation created by this practice of providing free Software Updates represents an implied obligation of a form of post-contract customer support (“Implied PCS”) which represents a performance obligation. While we have ceased providing Implied PCS on new product offerings, we continue to provide Implied PCS for older products that were predominately sold in prior years. Revenue attributable to Implied PCS performance obligations is recognized over time on a ratable basis over the period that Implied PCS is expected to be provided, which is typically six years. We have remaining performance obligations of $6.4 million attributable to Implied PCS recorded in deferred revenue as of September 30, 2021. We expect to recognize revenue for these remaining performance obligations of $0.7 million for the remainder of 2021 and $2.2 million, $1.5 million, $1.0 million and $0.6 million for the years ending December 31, 2022, 2023, 2024, and 2025, respectively, and $0.4 million thereafter.

As of September 30, 2021, we had approximately $40.7 million of transaction price allocated to remaining performance obligations for certain enterprise agreements that have not yet been fully invoiced. Approximately $32.0 million of these performance obligations were unbilled as of September 30, 2021. Remaining performance obligations represent obligations
we must deliver for specific products and services in the future where there is not yet an enforceable right to invoice the customer. Our remaining performance obligations do not include contractually committed minimum purchases that are common in our strategic purchase agreements with resellers since our specific obligations to deliver products or services is not yet known, as customers may satisfy such commitments by purchasing an unknown combination of current or future product offerings. While the timing of fulfilling individual performance obligations under the contracts can vary dramatically based on customer requirements, we expect to recognize the $40.7 million in roughly equal installments through 2026.

Remaining performance obligation estimates are subject to change and are affected by several factors, including terminations due to contract breach, contract amendments, and changes in the expected timing of delivery.