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PRODUCT AND GEOGRAPHIC INFORMATION (Details) - USD ($)
$ in Thousands
3 Months Ended 12 Months Ended
Dec. 31, 2020
Sep. 30, 2020
Jun. 30, 2020
Mar. 31, 2020
Dec. 31, 2019
Sep. 30, 2019
Jun. 30, 2019
Mar. 31, 2019
Dec. 31, 2020
Dec. 31, 2019
Dec. 31, 2018
Segment Reporting, Revenue Reconciling Item [Line Items]                      
Net revenues $ 104,301 $ 90,431 $ 79,281 $ 86,453 $ 116,306 $ 93,461 $ 98,701 $ 103,319 $ 360,466 $ 411,788 $ 413,282
United States [Member]                      
Segment Reporting, Revenue Reconciling Item [Line Items]                      
Net revenues                 143,518 152,012 150,877
Other Americas [Member]                      
Segment Reporting, Revenue Reconciling Item [Line Items]                      
Net revenues                 24,026 32,783 27,494
Europe, Middle East and Africa [Member]                      
Segment Reporting, Revenue Reconciling Item [Line Items]                      
Net revenues                 142,370 161,764 172,238
Asia-Pacific [Member]                      
Segment Reporting, Revenue Reconciling Item [Line Items]                      
Net revenues                 50,552 65,229 62,673
Product [Member]                      
Segment Reporting, Revenue Reconciling Item [Line Items]                      
Net revenues                 140,762 207,445 205,107
Video products and solutions net revenues [Member]                      
Segment Reporting, Revenue Reconciling Item [Line Items]                      
Net revenues                 77,232 131,225 132,276
Audio products and solutions net revenues [Member]                      
Segment Reporting, Revenue Reconciling Item [Line Items]                      
Net revenues                 63,530 76,220 72,831
Service [Member]                      
Segment Reporting, Revenue Reconciling Item [Line Items]                      
Net revenues                 219,704 204,343 208,175
Subscription services                      
Segment Reporting, Revenue Reconciling Item [Line Items]                      
Net revenues                 72,831 45,181 35,888
Support services                      
Segment Reporting, Revenue Reconciling Item [Line Items]                      
Net revenues                 124,175 130,443 139,205
Professional Services, Training, And Other Services                      
Segment Reporting, Revenue Reconciling Item [Line Items]                      
Net revenues                 $ 22,698 $ 28,719 $ 33,082