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REVENUE Revenue by Type (Details)
$ in Thousands
3 Months Ended 6 Months Ended
Jun. 30, 2020
USD ($)
Jun. 30, 2019
USD ($)
Jun. 30, 2020
USD ($)
Jun. 30, 2019
USD ($)
Revenue from Contract with Customer [Abstract]        
Number of reportable segments     1  
Segment Reporting, Revenue Reconciling Item [Line Items]        
Revenues $ 79,281 $ 98,701 $ 165,734 $ 202,020
Products and solutions net revenues        
Segment Reporting, Revenue Reconciling Item [Line Items]        
Revenues 27,635   62,346  
Subscription services        
Segment Reporting, Revenue Reconciling Item [Line Items]        
Revenues 16,427 9,760 30,385 19,042
Support services        
Segment Reporting, Revenue Reconciling Item [Line Items]        
Revenues 30,570 31,638 62,364 63,657
Professional services, training and other services        
Segment Reporting, Revenue Reconciling Item [Line Items]        
Revenues $ 4,649 $ 6,977 $ 10,639 $ 14,599