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REVENUE (Details)
$ in Thousands
3 Months Ended 9 Months Ended
Sep. 30, 2019
USD ($)
Sep. 30, 2018
USD ($)
Sep. 30, 2019
USD ($)
Sep. 30, 2018
USD ($)
Segment Reporting, Revenue Reconciling Item [Line Items]        
Number of Reportable Segments     1  
Revenues $ 93,461 $ 104,046 $ 295,481 $ 300,598
Subscription Arrangement [Member]        
Segment Reporting, Revenue Reconciling Item [Line Items]        
Revenues 10,297 8,786 29,339 25,577
Nonsoftware Service, Support and Maintenance Arrangement [Member]        
Segment Reporting, Revenue Reconciling Item [Line Items]        
Revenues 33,361 35,033 97,018 104,869
611710 Educational Support Services [Member]        
Segment Reporting, Revenue Reconciling Item [Line Items]        
Revenues 6,892 8,094 21,491 25,230
Product [Member]        
Segment Reporting, Revenue Reconciling Item [Line Items]        
Revenues 42,911 52,133 147,633 144,922
Service [Member]        
Segment Reporting, Revenue Reconciling Item [Line Items]        
Revenues 50,550 51,913 147,848 155,676
Americas [Member]        
Segment Reporting, Revenue Reconciling Item [Line Items]        
Revenues 31,267 37,078 110,697 112,726
Other Americas [Member]        
Segment Reporting, Revenue Reconciling Item [Line Items]        
Revenues 9,471 7,466 23,232 20,216
Europe, Middle East and Africa [Member]        
Segment Reporting, Revenue Reconciling Item [Line Items]        
Revenues 40,579 43,179 115,171 124,148
Asia Pacific [Member]        
Segment Reporting, Revenue Reconciling Item [Line Items]        
Revenues $ 12,144 $ 16,323 $ 46,381 $ 43,508