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REVENUE Revenue from External Customers by Type (Tables)
9 Months Ended
Sep. 30, 2019
Revenue from External Customer [Line Items]  
Revenue from External Customers by Products and Services [Table Text Block]
The following table is a summary of our revenues by type for the three and nine months ended September 30, 2019 and 2018 (in thousands):
 
Three Months Ended September 30,
 
Nine Months Ended September 30,
 
2019
 
2018
 
2019
 
2018
Products and solutions net revenues
$
42,911

 
$
52,133

 
$
147,633

 
$
144,922

Subscription services
10,297

 
8,786

 
29,339

 
25,577

Support services
33,361

 
35,033

 
97,018

 
104,869

Professional services, training and other services
6,892

 
8,094

 
21,491

 
25,230

Total net revenues
$
93,461

 
$
104,046

 
$
295,481

 
$
300,598