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SEGMENT INFORMATION
12 Months Ended
Dec. 31, 2013
Segment Reporting [Abstract]  
SEGMENT INFORMATION

14. Segment Information

Our operations involve servicing patients through our two reportable business segments: home health and hospice. Our home health segment delivers a wide range of services in the homes of individuals who may be recovering from surgery, have a chronic disability or terminal illness or need assistance with the essential activities of daily living. Our hospice segment provides palliative care and comfort to terminally ill patients and their families. The “other” column in the following tables consists of costs relating to corporate support functions that are not directly attributable to a specific segment.

During 2013, we closed ten care centers, sold assets associated with 20 care centers and reported three care centers as held for sale. During 2012 and 2011, we closed three and 29 care centers, respectively. The care centers which were closed, sold or classified as held for sale are reflected as discontinued operations in accordance with applicable accounting guidance. See Note 4 – Discontinued Operations and Assets Held For Sale for additional information. Prior periods have been reclassified to conform to the current presentation.

Management evaluates performance and allocates resources based on the operating income of the reportable segments, which includes an allocation of corporate expenses directly attributable to the specific segment and includes revenues and all other costs directly attributable to the specific segment. Segment assets are not reviewed by the company's chief operating decision maker and therefore are not disclosed below (amounts in millions).

 

    For the Year Ended December 31, 2013 
    Home Health  Hospice  Other  Total 
 Net service revenue $987.7 $261.6 $0.0 $1,249.3 
 Cost of service, excluding depreciation and amortization  578.9  139.1  0.0  718.0 
 General and administrative expenses  304.8  64.7  104.5  474.0 
 Provision for doubtful accounts  10.2  5.7  0.0  15.9 
 Depreciation and amortization  10.3  2.1  24.5  36.9 
 U.S. Department of Justice settlement  0.0  0.0  150.0  150.0 
 Goodwill and other intangibles impairment charge  8.5  1.0  0.0  9.5 
 Operating expenses  912.7  212.6  279.0  1,404.3 
 Operating income (loss) $75.0 $49.0 $(279.0) $(155.0) 
               
    For the Year Ended December 31, 2012 
    Home Health  Hospice  Other  Total 
 Net service revenue $1,152.1 $288.7 $0.0 $1,440.8 
 Cost of service, excluding depreciation and amortization  661.4  149.3  0.0  810.7 
 General and administrative expenses  331.6  71.8  113.3  516.7 
 Provision for doubtful accounts  17.1  3.9  0.0  21.0 
 Depreciation and amortization  13.2  1.5  24.5  39.2 
 Goodwill and other intangibles impairment charge  161.6  0.5  0.0  162.1 
 Operating expenses  1,184.9  227.0  137.8  1,549.7 
 Operating (loss) income $(32.8) $61.7 $(137.8) $(108.9) 
               
    For the Year Ended December 31, 2011 
    Home Health  Hospice  Other  Total 
 Net service revenue $1,201.8 $216.6 $0.0 $1,418.4 
 Cost of service, excluding depreciation and amortization  634.5  115.9  0.0  750.4 
 General and administrative expenses  321.7  49.6  135.5  506.8 
 Provision for doubtful accounts  11.5  1.2  0.0  12.7 
 Depreciation and amortization  13.2  0.7  23.9  37.8 
 Goodwill and other intangibles impairment charge  579.9  0.0  0.0  579.9 
 Operating expenses  1,560.8  167.4  159.4  1,887.6 
 Operating (loss) income $(359.0) $49.2 $(159.4) $(469.2)