SEGMENT INFORMATION

3 Months Ended

Mar. 31, 2024

Segment Reporting [Abstract]

SEGMENT INFORMATION

SEGMENT INFORMATION

Our operations involve servicing patients through our three reportable business segments: home health, hospice and high acuity care. We divested our personal care business on March 31, 2023. Our home health segment delivers a wide range of services in the homes of individuals who may be recovering from surgery, have a chronic disability or terminal illness or need assistance with completing important tasks. Our hospice segment provides palliative care and comfort to terminally ill patients and their families. Our high acuity care segment delivers the essential elements of inpatient hospital, palliative and SNF care to patients in their homes. Our personal care segment provided patients with assistance with the essential activities of daily living. The “other” column in the following tables consists of costs relating to executive management and administrative support functions, primarily information services, accounting, finance, billing and collections, legal, compliance, risk management, procurement, marketing, clinical administration, training, human resources and administration.

Management evaluates performance and allocates resources based on the operating income of the reportable segments, which includes an allocation of corporate expenses directly attributable to the specific segment and includes revenues and all other costs directly attributable to the specific segment. Segment assets are not reviewed by the company’s chief operating decision maker and therefore are not disclosed below (amounts in millions).

	For the Three-Month Period Ended March 31, 2024
	Home Health		Hospice		Personal Care(1)		High Acuity Care		Other(2)		Total
Net service revenue	$	364.0	$	201.0	$	—	$	6.4	$	—	$	571.4
Cost of service, inclusive of depreciation	210.4		105.3		—		5.8		—		321.5
General and administrative expenses	91.0		48.1		—		5.9		69.0		214.0
Depreciation and amortization	1.8		0.7		—		0.9		0.9		4.3
Operating expenses	303.2		154.1		—		12.6		69.9		539.8
Operating income (loss)	$	60.8	$	46.9	$	—	$	(6.2)	$	(69.9)	$	31.6
	For the Three-Month Period Ended March 31, 2023
	Home Health		Hospice		Personal Care		High Acuity Care		Other(2)		Total
Net service revenue	$	343.3	$	193.4	$	15.0	$	4.7	$	—	$	556.4
Cost of service, inclusive of depreciation	197.0		101.4		11.1		5.5		—		315.0
General and administrative expenses	89.1		47.9		2.3		4.4		50.9		194.6
Depreciation and amortization	1.1		0.6		—		0.8		1.9		4.4
Operating expenses	287.2		149.9		13.4		10.7		52.8		514.0
Operating income (loss)	$	56.1	$	43.5	$	1.6	$	(6.0)	$	(52.8)	$	42.4

(1) We divested our personal care business on March 31, 2023.

(2) General and administrative expenses for our corporate support function includes $20.7 million and $0.7 million in

merger-related expenses for the three-month periods ended March 31, 2024 and 2023, respectively.