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SEGMENT INFORMATION (Tables)
12 Months Ended
Dec. 31, 2023
Segment Reporting [Abstract]  
Schedule of Operating Income of Reportable Segments
Management evaluates performance and allocates resources based on the operating income of the reportable segments, which includes an allocation of corporate expenses attributable to the specific segment and includes revenues and all other costs directly attributable to the specific segment. Segment assets are not reviewed by the company’s chief operating decision maker and therefore are not disclosed below (amounts in millions).
For the Year Ended December 31, 2023
Home HealthHospice
Personal 
Care(1)
High Acuity Care
Other(2)
Total
Net service revenue$1,403.6 $798.8 $15.0 $19.0 $— $2,236.4 
Cost of service, inclusive of depreciation801.1 412.2 11.1 21.1 — 1,245.5 
General and administrative expenses363.5 193.1 2.3 20.4 237.5 816.8 
Depreciation and amortization6.0 3.0 — 3.1 5.6 17.7 
Operating expenses1,170.6 608.3 13.4 44.6 243.1 2,080.0 
Operating income (loss)$233.0 $190.5 $1.6 $(25.6)$(243.1)$156.4 
(1)We divested our personal care business on March 31, 2023.
(2)General and administrative expenses for our corporate support function includes $36.7 million in merger-related expenses.
For the Year Ended December 31, 2022
Home HealthHospicePersonal CareHigh Acuity CareOtherTotal
Net service revenue$1,361.7 $787.8 $61.4 $12.3 $— $2,223.2 
Cost of service773.9 426.5 46.7 13.3 — 1,260.4 
General and administrative expenses351.1 203.3 9.2 19.7 170.8 754.1 
Depreciation and amortization4.0 2.3 0.1 3.3 15.2 24.9 
Investment impairment— — — 3.0 — 3.0 
Operating expenses1,129.0 632.1 56.0 39.3 186.0 2,042.4 
Operating income (loss)$232.7 $155.7 $5.4 $(27.0)$(186.0)$180.8 
For the Year Ended December 31, 2021
Home HealthHospicePersonal CareHigh Acuity CareOtherTotal
Net service revenue$1,353.8 $791.8 $65.0 $3.5 $— $2,214.1 
Other operating income7.3 6.0 — — — 13.3 
Cost of service756.6 425.2 49.1 2.5 — 1,233.4 
General and administrative expenses328.5 198.4 11.2 6.6 166.5 711.2 
Depreciation and amortization4.3 2.7 0.2 1.3 22.4 30.9 
Operating expenses1,089.4 626.3 60.5 10.4 188.9 1,975.5 
Operating income (loss)$271.7 $171.5 $4.5 $(6.9)$(188.9)$251.9