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SEGMENT INFORMATION
9 Months Ended
Sep. 30, 2022
Segment Reporting [Abstract]  
SEGMENT INFORMATION SEGMENT INFORMATION
Our operations involve servicing patients through our four reportable business segments: home health, hospice, personal care and high acuity care. Our home health segment delivers a wide range of services in the homes of individuals who may be recovering from an illness, injury or surgery. Our hospice segment provides care that is designed to provide comfort and support for those who are facing a terminal illness. Our personal care segment provides patients with assistance with the essential activities of daily living. Our high acuity care segment, which was established with the acquisition of Contessa on August 1, 2021, delivers the essential elements of inpatient hospital and SNF care to patients in their homes. The “other” column in the following tables consists of costs relating to executive management and administrative support functions, primarily information services, accounting, finance, billing and collections, legal, compliance, risk management, procurement, marketing, clinical administration, training, human resources and administration.
Management evaluates performance and allocates resources based on the operating income of the reportable segments, which includes an allocation of corporate expenses directly attributable to the specific segment and includes revenues and all other costs directly attributable to the specific segment. Segment assets are not reviewed by the company’s chief operating decision maker and therefore are not disclosed below (amounts in millions).
 For the Three-Month Period Ended September 30, 2022
 Home
Health
HospicePersonal
Care
High Acuity CareOtherTotal
Net service revenue$337.2 $198.7 $16.6 $5.5 $— $558.0 
Cost of service, excluding depreciation and amortization195.3 109.4 12.2 5.3 — 322.2 
General and administrative expenses88.3 49.1 2.4 8.8 39.8 188.4 
Depreciation and amortization0.9 0.5 — 0.8 3.3 5.5 
Investment impairment— — — 3.0 — 3.0 
Operating expenses284.5 159.0 14.6 17.9 43.1 519.1 
Operating income (loss)$52.7 $39.7 $2.0 $(12.4)$(43.1)$38.9 
 For the Three-Month Period Ended September 30, 2021
 Home
Health
HospicePersonal
Care
High Acuity CareOtherTotal
Net service revenue$338.6 $197.5 $15.9 $1.5 $— $553.5 
Other operating income— — — — — — 
Cost of service, excluding depreciation and amortization190.1 107.6 11.7 0.9 — 310.3 
General and administrative expenses82.4 49.5 2.6 3.9 40.5 178.9 
Depreciation and amortization1.1 0.7 0.1 0.5 5.1 7.5 
Operating expenses273.6 157.8 14.4 5.3 45.6 496.7 
Operating income (loss)$65.0 $39.7 $1.5 $(3.8)$(45.6)$56.8 
For the Nine-Month Period Ended September 30, 2022
Home
Health
HospicePersonal
Care
High Acuity CareOtherTotal
Net service revenue$1,012.8 $590.2 $45.5 $12.6 $— $1,661.1 
Cost of service, excluding depreciation and amortization573.3 323.2 34.5 12.3 — 943.3 
General and administrative expenses259.3 152.1 6.8 24.7 117.7 560.6 
Depreciation and amortization3.3 1.7 0.1 2.4 12.2 19.7 
Investment impairment— — — 3.0 — 3.0 
Operating expenses835.9 477.0 41.4 42.4 129.9 1,526.6 
Operating income (loss)$176.9 $113.2 $4.1 $(29.8)$(129.9)$134.5 
For the Nine-Month Period Ended September 30, 2021
Home
Health
HospicePersonal
Care
High Acuity CareOtherTotal
Net service revenue$1,016.5 $586.9 $49.9 $1.5 $— $1,654.8 
Other operating income7.3 6.0 — — — 13.3 
Cost of service, excluding depreciation and amortization563.5 314.4 37.4 0.9 — 916.2 
General and administrative expenses243.8 144.4 8.8 3.9 125.5 526.4 
Depreciation and amortization3.3 2.0 0.2 0.5 15.8 21.8 
Operating expenses810.6 460.8 46.4 5.3 141.3 1,464.4 
Operating income (loss)$213.2 $132.1 $3.5 $(3.8)$(141.3)$203.7