NOTE J — OPERATING SEGMENT DATA

The Company uses the “management approach” to determine its reportable operating segments, as well as to determine the basis of reporting the operating segment information. The management approach focuses on financial information that the Company’s management uses to make operating decisions. Management uses operating revenues, operating expense categories, operating ratios, operating income, and key operating statistics to evaluate performance and allocate resources to the Company’s operations.

Certain reclassifications have been made to the prior year’s operating segment data to conform to the current year presentation. Effective July 1, 2013, the Company formed a new operating segment, Domestic & Global Transportation Management, which has now been renamed Transportation Management (ABF Logistics), combining the Company’s transportation brokerage operations, worldwide ocean shipping solutions, and transportation and warehouse management services. The Company’s transportation brokerage operations were previously reported as the Truck Brokerage and Management segment and the worldwide ocean shipping solutions and transportation and warehouse management services were previously reported within “Other and eliminations” for the three months ended March 31, 2013. There was no impact on consolidated amounts as a result of these reclassifications.

The Company’s reportable operating segments are impacted by seasonal fluctuations, as described below, and as a result, operating results for the interim periods presented may not necessarily be indicative of the results for the fiscal year.

The Company’s reportable operating segments are as follows:

· Freight Transportation (ABF Freight), the Company’s principal operating segment, includes the results of operations of ABF Freight System, Inc. and certain other subsidiaries of the Company. The operations of ABF Freight include, national, inter-regional, and regional transportation of general commodities through standard, expedited, and guaranteed LTL services. Freight transportation related to consumer household goods self-move services provided by ABF Freight are also reported in the ABF Freight segment.

ABF Freight is impacted by seasonal fluctuations which affect tonnage and shipment levels and, consequently, revenues and operating results. The second and third calendar quarters of each year usually have the highest tonnage levels while the first quarter generally has the lowest, although other factors, including the state of the U.S. and global economies, may influence quarterly tonnage levels. ABF Freight’s first quarter 2014 operating results were adversely impacted by severe winter weather in comparison to the same prior-year period.

· The Premium Logistics (Panther) segment, which was formerly named Premium Logistics and Expedited Freight Services, provides expedited freight transportation services to commercial and government customers and offers premium logistics services that involve the rapid deployment of highly specialized equipment to meet extremely specific linehaul requirements, such as temperature control, hazardous materials, geofencing (routing a shipment across a mandatory, defined route with satellite monitoring and automated alerts concerning any deviation from the route), specialized government cargo, security services, and life sciences. Through its premium logistics and global freight forwarding businesses, Panther offers domestic and international freight transportation with air, ocean, and ground service offerings. The segment provides services to the ABF Freight and ABF Logistics segments. Revenue and expense associated with these intersegment transactions are eliminated in consolidation.

Operations of the Panther segment are influenced by seasonal fluctuations that impact customers’ supply chains and the resulting demand for expedited services. Expedited shipments may decline during winter months because of post-holiday slowdowns but can be subject to short-term increases, depending on the impact of weather disruptions to customers’ supply chains. Plant shutdowns during summer months may affect shipments for automotive and manufacturing customers, but hurricanes and other weather events can result in higher demand for expedited services.

· Emergency & Preventative Maintenance (FleetNet) includes the results of operations of FleetNet America, Inc., the subsidiary of the Company that provides roadside assistance and equipment services for commercial vehicles through a network of third-party service providers. The segment provides services to the ABF Freight segment. Revenue and expense associated with these intersegment transactions are eliminated in consolidation.

Emergency roadside services are favorably impacted by severe weather conditions that affect commercial vehicle operations, and the segment’s results of operations will be influenced by seasonal variations in service event volume.

· Transportation Management (ABF Logistics), which was formerly named Domestic & Global Transportation Management, includes the results of operations of the Company’s businesses which provide freight brokerage and intermodal transportation services, worldwide ocean shipping solutions, and transportation and warehouse management services.

The industries and markets served by ABF Logistics are impacted by seasonal fluctuations which affect tonnage and shipment levels and, consequently, revenues and operating results of the segment. The second and third calendar quarters of each year usually have the highest tonnage levels while the first quarter generally has the lowest, although other factors, including the state of the U.S. and global economies, may influence quarterly tonnage levels. However, seasonal fluctuations are less apparent in the operating results of ABF Logistics than in the industry as a whole because of business growth in the segment.

· Household Goods Moving Services (ABF Moving) includes the results of operations of the Company’s subsidiaries that provide transportation, warehousing, and delivery services to the consumer, corporate, and military household goods moving markets. Certain costs incurred by ABF Moving in support of consumer self-move services provided by ABF Freight are allocated to the ABF Freight segment at cost. Revenue and expense associated with these intersegment allocations are eliminated in consolidation.

Operations of ABF Moving are impacted by seasonal fluctuations, resulting in higher business levels in the second and third calendar quarters of the year as the demand for moving services is typically higher in the summer months.

The Company’s other business activities and operating segments that are not reportable include ArcBest Corporation, the parent holding company, and other subsidiaries. Certain costs incurred by the parent holding company are allocated to the reporting segments. The Company eliminates intercompany transactions in consolidation. However, the information used by the Company’s management with respect to its reportable segments is before intersegment eliminations of revenues and expenses.

Further classifications of operations or revenues by geographic location are impracticable and, therefore, are not provided. The Company’s foreign operations are not significant.

The following table reflects reportable operating segment information for the three months ended March 31:

	Three Months Ended
	March 31
	2014			2013
	(in thousands)
OPERATING REVENUES
Freight Transportation (ABF Freight)	$	428,871		$	407,281
Premium Logistics (Panther)	72,226			53,252
Emergency & Preventative Maintenance (FleetNet)	41,699			32,522
Transportation Management (ABF Logistics)	29,717			21,618
Household Goods Moving Services (ABF Moving)	14,750			13,576
Other and eliminations	(9,359		)	(7,562		)
Total consolidated operating revenues	$	577,904		$	520,687
OPERATING EXPENSES AND COSTS
Freight Transportation (ABF Freight)
Salaries, wages, and benefits	$	261,154		$	267,178
Fuel, supplies, and expenses	90,791			83,332
Operating taxes and licenses	11,493			10,990
Insurance	5,395			4,484
Communications and utilities	4,242			3,933
Depreciation and amortization	16,338			19,574
Rents and purchased transportation	47,420			38,469
Gain on sale of property and equipment	(203		)	(212		)
Pension settlement expense	2,890			—
Other	1,535			2,082
Total Freight Transportation (ABF Freight)	441,055			429,830
Premium Logistics (Panther)
Purchased transportation	54,573			41,036
Depreciation and amortization(1)	2,737			2,550
Salaries, benefits, insurance, and other	11,552			10,530
Total Premium Logistics (Panther)	68,862			54,116
Emergency & Preventative Maintenance (FleetNet)	40,298			31,811
Transportation Management (ABF Logistics)	29,182			21,100
Household Goods Moving Services (ABF Moving)	15,591			13,807
Other and eliminations	(8,382		)	(6,627		)
Total consolidated operating expenses and costs	$	586,606		$	544,037
OPERATING INCOME (LOSS)
Freight Transportation (ABF Freight)	$	(12,184	)	$	(22,549	)
Premium Logistics (Panther)	3,364			(864		)
Emergency & Preventative Maintenance (FleetNet)	1,401			711
Transportation Management (ABF Logistics)	535			518
Household Goods Moving Services (ABF Moving)	(841		)	(231		)
Other and eliminations	(977		)	(935		)
Total consolidated operating loss	$	(8,702	)	$	(23,350	)
OTHER INCOME (EXPENSE)
Interest and dividend income	$	190		$	171
Interest expense and other related financing costs	(808		)	(1,207		)
Other, net(2)	365			1,083
Total other income (expense)	$	(253	)	$	47
LOSS BEFORE INCOME TAXES	$	(8,955	)	$	(23,303	)

(1) Depreciation and amortization consists primarily of amortization of intangibles, including customer relationships and software.

(2) Includes changes in cash surrender value and proceeds of life insurance policies.