6-K 1 b407922_6k.htm REPORT OF FOREIGN ISSUER Prepared and filed by St Ives Financial

FORM 6-K

SECURITIES AND EXCHANGE COMMISSION
Washington, D.C. 20549

Report of Foreign Issuer

Pursuant to Rule 13a-16 or 15d-16 of
the Securities Exchange Act of 1934

For the month of July, 2005

Commission File Number: 001-12518

Banco Santander Central Hispano, S.A.
(Translation of registrant’s name into English)

Plaza de Canalejas, 1
28014 Madrid, Spain
(Address of principal executive office)

Indicate by check mark whether the registrant files or will file annual reports under cover of Form 20-F or Form 40-F:

Form 20-F        X         Form 40-F _______

Indicate by check mark if the registrant is submitting the Form 6-K in paper as permitted by Regulation S-T Rule 101(b)(1):

Yes _______   No        X      

Indicate by check mark if the registrant is submitting the Form 6-K in paper as permitted by Regulation S-T Rule 101(b)(7):

Yes _______   No        X      

Indicate by check mark whether by furnishing the information contained in this Form, the Registrant is also thereby furnishing the information to the Commission pursuant to Rule 12g3-2(b) under the Securities Exchange Act of 1934:

Yes _______   No        X      

If “Yes” is marked, indicate below the file number assigned to the registrant in connection with Rule 12g3-2(b): N/A


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Banco Santander Central Hispano, S.A.

TABLE OF CONTENTS

Item  

 
   
  1   Press release dated July 27, 2005, entitled, “Grupo Santander net attributable income increases 35.2% to EUR 2,551 million in the first half of 2005.”
  2   Presentation dated July 27, 2005, entitled, “Activity and Results First half 2005.”
  3   Santander Group First Half 2005 Financial Report.
  4   Santander Group First Half 2005 Results.

 


Item 1


Press Release

Grupo Santander net attributable income
increases 35.2% to EUR 2,551 million
in the first half of 2005

 
The first half was highlighted by the strength of retail business, both in Spain andLatin America, placing earnings in line with the year-end objective of more than EUR 5 billion in profit.
     
     
  Abbey contributed EUR 321 million to net attributable income, with increased sales, stable revenuesand cost-savings. Without Abbey, profit for the Group increased 18.2%.
     
  The EUR 717-million extraordinary capital gain from the sale of 2.57% of The Royal Bank of Scotland was offset by a provision that will be allocated in the course of the year and thus had no effect on results.
     
  Increased profit is based on high business growth, with a 20% increase in lending and a 17% increase in deposits, without Abbey, higher rates than those of the first quarter.
     
  In continental Europe, net operating income rose 18.1% and net attributable income 40.6% (to EUR 1,554 million) thanks to growth of 17% in lending and 9% in deposits.
     
  In Latin America, net operating income rose 28.4% and attributable income 21.3% in US dollars (to US$1,156 million), its operating currency, backed by an increase of 20% in lending and of 15% in deposits in local currency.
     
  Cost control has led to a 0.6 percentage point improvement in the efficiency ratio, to 44.4%. If Abbey is included, the efficiency ratio is 48.4% for the Group.
     
  The NPL ratio, excluding Abbey, fell by 0.15 percentage points, to 1.13%, with coverage increasing 39 points from June 2004 to 219%. The NPL ratio for the Group as a whole is 1.00%, with coverage of 175%.
 
 

Madrid, July 27th, 2005 - Grupo Santander registered net attributable income of EUR 2,551 million in the first half of 2005, an increase of 35.2% from the same period in 2004. In the second quarter of this year the Group registered net attributable income of EUR 1,366 million, 15% more than in the first quarter.

Abbey, consolidated for the first time in the earnings statement (consolidated on the balance sheet at the end of 2004) contributed EUR 321 million in profit during the first half. Without Abbey, Grupo Santander‘s income would have increased 18.2% from the same period last year. During this period, the Group sold a 2.57% stake in The Royal Bank of Scotland, yielding capital gains of EUR 717 million. This capital gain was offset by a provision for contingencies which will be allocated in the course of the year and thus does not affect attributable income. Capital gains of EUR 359 million in the first half of 2004 were assigned to extraordinary write-offs at the end of the year, and thus also do not affect those results.

Grupo Santander has drawn up its 2005 financial statements following the new international financial reporting standards (IFRS) and has restated all the information for 2004 in line with these criteria. The application of these standards involves changes in accounting principles, the presentation of statements and the structure of business areas.

The performance of Grupo Santander in the first half of 2005 was marked by significant growth in business activity - and therefore in revenue - from retail banking in Europe and Latin America. This growth came hand in hand with cost control and a reduction in loan-loss provisions, as the limit for generic provisions had already been reached in some units. This combination of higher revenue with cost control and a reduced need for provisions enabled income to grow by more than 18% without Abbey and more than 35% when Abbey is included.

Grupo Santander results H1’05
EUR million

     

H1’05 w/o
Abbey

% change
on H1’04
H1’05
with
Abbey
%
change
on H1’04





   Commercial revenue
6,983 +8.7 8,600 +33.9





      Gross operating income
7,665 +8.5 9,478 +34.2
                  
       





Operating costs
-3,935 +6.3 -5,206 +40.7





Net operating income
3,809 +10.5 4,368 +26.7





Loan-loss provisions
-513 -32.8 -672 -12.1





Ordinary PBT
2,998 +19.8 3,459 +38.2





Ordinary attributable income
2,230 +18.2 2,551 +35.2





Earnings

Comunicación Externa
Ciudad Grupo Santander – Edif. Arrecife, 2ª Planta
28660 Boadilla del Monte (Madrid) Telf. 34 91 289 5211 - Fax 34 91 257 1039

2


Growth in business activity helped push net interest income to EUR 5,008 million in the first half of 2005, up 29.7% (6.7% excluding Abbey) from the same period in 2004. The increases in fee income and insurance (+7.8%) and income from equity-accounted holdings (+59%) generated commercial revenue of EUR 8,600 million euros, up 33.9% (8.7% without Abbey). Trading gains rose to EUR 879 million, growth of 36.7% (6% without Abbey), putting net operating revenue at EUR 9,478 million, an increase of 34.2% (8.5% excluding Abbey).

Grupo Santander‘s overall personnel and general expenses account for 48.4% of revenue, whilst for the Group without Abbey the efficiency ratio would be 44.4%, an improvement of 0.6 point from a year earlier. This is due to the fact that operating expenses grew at a rate of 6.3%, whilst revenue increased by 8%, in both cases without Abbey. This enabled net operating income to grow 10.5% without Abbey and 26.7% for the Group as a whole.

Provisions amounted to EUR 693 million, a drop of 17.3% (-36.3% without Abbey). Most of this item (EUR 672 million) stems from loan-loss provisions, which were reduced by 12.1% (-32.8% without Abbey). The drop in these provisions is due to high credit quality, heavy provisions made in previous years in applying the Bank of Spain‘s norms, bringing us back to provisions more in line with the business risk involved, and lower provisions for country risk.

Main units Europe H1’05
EUR Mill. and % on H1’04

Gross operating income: 4,639; +11.1%



   SAN Network
1,890
+8.0%



Banesto
885
+8.0%



Santander Consumer
765
+22.8%



Portugal
507
+11.0%



Other*
593
+12.4%



(*) Private Banking, Asset Manegement and Global Wholesale Banking



Net operating income: 2,673; +18.1%



   SAN Network
1,024
+15.8%



Banesto
557
+15.3%



Santander Consumer
508
+24.8%



Portugal
258
+22.0%



Other*
326
+17.1%



(*)Private Banking, Asset Manegement and Global Wholesale Banking



Attributable income: 1,554; +40.6%



SAN Network
656
+45.9%



Banesto
259
+15.5%



Santander Consumer
237
+45.8%



Portugal
172
+40.0%



Other*
230
+57.2%



(*)Private Banking, Asset Manegement and Global Wholesale Banking



 

Comunicación Externa
Ciudad Grupo Santander – Edif. Arrecife, 2ª Planta
28660 Boadilla del Monte (Madrid) Telf. 34 91 289 5211 - Fax 34 91 257 1039

3


These provisions, together with other losses amounting to EUR 217 million, resulted in income before taxes of EUR 3,459 million, up 38.2% (19.8% excluding Abbey). Under “other income”, a profit of EUR 717 million is included following the sale of 2.57% of The Royal Bank of Scotland and the setting-up of a contingency fund for the same amount. Therefore, this sale has no impact on final earnings.

The Group‘s first half net attributable income after taxes and minority interests was EUR 2,551 million, an increase of 35.2%. Excluding Abbey, income would have been 2,230 million, an increase of 18.2%. Of these earnings, 56% were generated by the Group‘s businesses in Continental Europe, 32% from Latin America and 12% from the U.K. (Abbey). Earnings from continental Europe improved 40.6% and Latin America again registered growth in euros of 15.7%.

Principal countries in Latin America H1’05
US$ Mill. and % on H1’04

Gross operating income: 4,069; +21.8%



Brazil
1,567 +25.0%



Mexico
937 +22.8%



Chile
647 +21.2%



Other countries
786 +16.7%



S. Private Banking
133 +13.5%



Net operating income: 1,876; +28.4%



Brazil
711
+24.2%



Mexico
393
+25.8%



Chile
355
+42.7%



Other countries
342
+30.0%



S. Private Banking
75
+18.0%



Attributable income: 1,156; +21.3%



Brazil
408
+12.8%



Mexico
243
+23.4%



Chile
201
+52.8%



Other countries
235
+12.4%



S. Private Banking
69
+27.4%



Business

The volume of funds managed by Grupo Santander amounted to EUR 881,325 million at the close of the first half, growth of 81.2% from a year earlier, which would have been 20.5% without Abbey. Of these overall resources, EUR 729,139 million is on the balance sheet, and the remainder off-balance sheet customer funds such as mutual funds and pensions.

The consolidation of Abbey caused a quantitative leap in business figures, doubling the amount of loans and increasing customer managed funds by 79.0%. But it was also a qualitative leap, contributing greater geographical diversity in risk, with 47% of loans in continental Europe, 42% in the U.K. and the remaining 11% in Latin America.

 

Comunicación Externa
Ciudad Grupo Santander – Edif. Arrecife, 2ª Planta
28660 Boadilla del Monte (Madrid) Telf. 34 91 289 5211 - Fax 34 91 257 1039

4


Grupo Santander‘s gross lending amounted to EUR 398,864 million at the close of the first half of 2005, up 103.7%. Without Abbey, lending volume reached EUR 233,642 million, an increase of 19.8%, discounting the effect of securitisations. Lending to other resident sectors rose 18.4%, reflecting business activity in Spain, with 24% growth in mortgage lending. Lending to the non-resident sector grew 22.8%.

Lending rose 17% in continental Europe, across all countries and units. Business in the Santander branch network in Spain increased 16%, in Banesto 24%, in Portugal 8% and in Santander Consumer 36%. In turn, Latin America improved 33% in euros and 20% in local currencies, with strong growth in the main countries in their respective currencies: Brazil (30%), Mexico (25%) and Chile (14%).

Total managed customer funds amounted to EUR 638,772 million at the end of the first half of 2005, an increase of 79.1% compared to last year. Without Abbey, this figure would be EUR 414,184 million (+16.1%). Balance sheet resources, without Abbey, grew 17.6% to EUR 278,298 million, whilst off-balance sheet items (basically mutual funds and pensions) rose 13.2%, to EUR 135,886 million. Between June 2004 and June 2005, mutual funds increased 10.3%, pension plans 22.1% and managed portfolios, 20.4%.

Business growth

Continental Europe



Variation Jun’05/Jun’04



(% in euros)



Loans*
Customer funds**



SAN Network
+16%
+8%



Banesto
+24%
+13%



   Santander Consumer
+36%
+20%



Portugal
+8%
+10%



(*) Including securitised loans



(**) Deposits without REPOs, investment funds and pension funds



Latin America



Variation Jun’05/Jun’04



(% in local currency)



Loans
Customer funds*



Brazil
+30%
+25%



Mexico
+25%
+19%



Chile
+14%
+22%



(*) Deposits without REPOs; investment funds and pension funds



 

Comunicación Externa
Ciudad Grupo Santander – Edif. Arrecife, 2ª Planta
28660 Boadilla del Monte (Madrid) Telf. 34 91 289 5211 - Fax 34 91 257 1039

5


In continental Europe, customer funds under management amounted to EUR 250,444 million, an increase of 9%. In Spain, which accounts for more than 80%, customer funds under management rose by 10% to EUR 204,606 million. The Group remains the leader in mutual funds in Spain, with a market share of around 26%, and is in second place in Portugal, with a market share of 18.3%.

In Latin America, customer funds amounted to EUR 106,931 million, growth of 15% without the exchange rate effect. In deposits less securitisations, all countries registered double-digit growth, especially Brazil (+39%), whilst Mexico and Chile increased by 15% and 30%, respectively. Mutual funds grew 20%, with noteworthy increases in Argentina, Mexico, Colombia and Puerto Rico. In pension plans, overall growth was 17%.

Abbey

The acquisition of Abbey was completed on 12th November 2004, with just its balance sheet consolidated in Grupo Santander at year-end. Abbey‘s earnings have been included in those of Santander since January this year.

In the first months of this year, Abbey is meeting the management priorities set for 2005: increased sales, stable revenues, cost reduction and a continued low risk profile. The new logo was also adopted, in line with the Grupo Santander image.

The plans to improve sales are based on growth in production of Abbey‘s two main products, mortgages and savings, with margins similar to those obtained in recent months. In the second quarter of the year, increases have been registered of 6% in the number of current accounts, 14% in the number of credit cards granted and 11% in the balance of personal loans in comparison with the same period last year.

Abbey‘s market share in gross mortgage business has reached 9.6% versus 8.8% in the previous quarter. This growth in new business has enabled it to absorb the April-June repayments, with an increase in its portfolio balance, curbing the drop in previous quarters. In savings, Abbey has managed to improve its net market share of new deposits versus the first quarter.

Total lending reached EUR 165,223 million and customer funds under management (excluding repos) EUR 259.316 million, both slight increases during the quarter. This increase in business translated into an improving trend in revenues in recent quarters. The most recent quarter represents a 7% increase in pounds on the first quarter of the year.

Cost-reduction is proving better than the initial estimates of a £150 million reduction in the year as a whole. This is the second consecutive quarter in which costs have fallen, after deducting those resulting from restructuring, and are now below £400 million in a quarter for the first time in many years.

Management and capital ratios

Comunicación Externa
Ciudad Grupo Santander – Edif. Arrecife, 2ª Planta
28660 Boadilla del Monte (Madrid) Telf. 34 91 289 5211 - Fax 34 91 257 1039

6


The expansion of the Group’s lending activity came with a drop in the NPL ratio, meaning that the ratios of NPLs and doubtful loans reached an all-time low at the end of the first half of 2005. Grupo Santander’s NPL rate is 1.00%, with 175% coverage. Excluding Abbey, this rate would show a decrease from 1.28%, at June 30th 2004, to the current 1.13%, with coverage increasing by 39 points, to 219%. Abbey‘s NPL ratio is 0.80%, with coverage at 74%, an improvement over the last quarter.

Management ratios

Efficiency ratio(*)



H1’04
45.0%
W/out Abbey



H1’05
44.4%(**)
W/out Abbey



H1’05
48.4%
With Abbey



(*) excluding amortization



(**) - 0.6 p.p. as compared to H1’04



BIS ratio



Core Cap.
5.35%
With Abbey



Tier I
7.44%
With Abbey



BIS Ratio
12.81%
With Abbey



NPL ratio



Jun ’04
1.28%
W/out Abbey



Jun ’05
1.13%(*)
W/out Abbey



Jun ’05
1.00%
With Abbey



(*) - 0.15 p.p. as compared to Jun’04



Coverage ratio



Jun ’04
180%
W/out Abbey



Jun ’05
219%(*)
W/out Abbey



Jun ’05
175%
With Abbey



(*) + 39 p.p. as compared to Jun’ 04



In Spain, the NPL rate is 0.59%, 8 basis points lower than in June 2004, with coverage at 302%, 65 points higher. Consumer finance (Santander Consumer) closed June with a NPL rate of 2.25% and 129% coverage, increases in both items in the quarter. In Latin America, NPLs fell 1.03 points, to 2.17% in the year, whilst coverage increased 37 points, to 181%, in the same period.

The Group‘s eligible capital amounted to EUR 49,238 million at the end of June 2005, with a surplus of EUR 18,484 million over minimum requirements. With this capital base, the BIS ratio is 12.81%, with Tier I at 7.44%.

 

Comunicación Externa
Ciudad Grupo Santander – Edif. Arrecife, 2ª Planta
28660 Boadilla del Monte (Madrid) Telf. 34 91 289 5211 - Fax 34 91 257 1039

7


The share

Santander shares ended June 2005 at EUR 9.59. In the second half of last year its performance was affected by the takeover offer for Abbey. Between the announcement of the transaction until the end of June, it appreciated by 23%. In the first six months of the year it has appreciated 5%. At the end of June, Santander‘s market capitalisation was EUR 59,979 million, reinforcing its position as the leading bank in the euro zone and ninth in the world.

The Board of Directors has approved the first interim dividend charged to the 2005 earnings, which will be paid on August 1st, amounting to EUR 0.09296, an increase of 12% over the first dividend paid last year on account of the 2004 earnings.

In April, the Bank‘s Board of Directors agreed to appoint Luis Ángel Rojo as an independent external director. Following the death last May of Elías Masaveu, Santander‘s Board comprises 19 members holding 4% of the Bank‘s capital.

Grupo Santander‘s shareholder base increased significantly following the acquisition of Abbey, to 2,528,398 shareholders. 126,500 people work in the Group, serving 63 million customers in 10,099 branches.

 

Comunicación Externa
Ciudad Grupo Santander – Edif. Arrecife, 2ª Planta
28660 Boadilla del Monte (Madrid) Telf. 34 91 289 5211 - Fax 34 91 257 1039

8

Income statement                    
Million euros                    
  Jan.-Jun. 05   Jan.-Jun. 04   Variation (%)  
 
     
 
  with Abbey   w/o Abbey       with Abbey   w/o Abbey  
                     
                     
Net interest income (w/o dividends) 4.799   3.910   3.620   32,58   8,03  
Dividends 208   208   242   (13,86 ) (13,93 )
Net interest income 5.008   4.119   3.862   29,67   6,65  
Income from companies accounted for by the equity method
329   328   207   59,15   58,46  
Net fees 2.865   2.430   2.276   25,91   6,79  
Insurance activity 397   107   77   414,91   38,11  
Commercial revenue 8.600   6.983   6.422   33,92   8,75  
Gains (losses) on financial transactions 879   682   643   36,66   5,97  
Gross operating income 9.478   7.665   7.065   34,17   8,50  
Income from non-financial services 223   198   191   16,93   4,11  
Non-financial expenses (77 ) (69 ) (81 ) (5,36 ) (14,60 )
Other operating income (50 ) (50 ) (27 ) 84,15   84,15  
Operating costs (5.206 ) (3.935 ) (3.700 ) 40,70   6,34  
   General administrative expenses (4.717 ) (3.521 ) (3.291 ) 43,33   7,00  
      Personnel (2.833 ) (2.178 ) (2.054 ) 37,92   6,00  
      Other administrative expenses (1.883 ) (1.344 ) (1.236 ) 52,33   8,67  
   Depreciation and amortisation (489 ) (414 ) (409 ) 19,58   1,02  
Net operating income 4.368   3.809   3.447   26,73   10,52  
Impairment loss on assets (693 ) (534 ) (838 ) (17,35 ) (36,29 )
   Loans (672 ) (513 ) (765 ) (12,07 ) (32,84 )
   Goodwill     (2 ) (100,00 ) (100,00 )
   Other assets (21 ) (21 ) (71 ) (71,11 ) (71,11 )
Other income (217 ) (277 ) (106 ) 105,37   162,72  
Income before taxes (ordinary) 3.459   2.998   2.503   38,18   19,77  
Corporate income tax (649 ) (509 ) (420 ) 54,51   21,27  
Net income from ordinary activity 2.810   2.489   2.083   34,89   19,47  
Net income from discontinued operations 1   1   3   (75,12 ) (75,12 )
Net consolidated income (ordinary) 2.811   2.490   2.087   34,70   19,32  
Minority interests 260   260   200   30,12   30,12  
Attributable income to the Group (ordinary) 2.551   2.230   1.887   35,19   18,17  
                     
                     
                     
Customer loans                    
Million euros                    
 
30.06.05
 
30.06.04
 
Variation (%)
 
 
     
 
 
with Abbey
 
w/o Abbey
 
 
 
with Abbey
 
w/o Abbey
 
                     
                     
Public sector 3.992   3.992   6.382   (37,44 ) (37,44 )
Other residents 137.269   137.269   114.216   20,18   20,18  
   Secured loans 67.995   67.995   53.388   27,36   27,36  
   Other loans 69.274   69.274   60.828   13,88   13,88  
Non-resident sector 257.603   92.380   75.232   242,41   22,79  
   Secured loans 161.077   23.629   20.432   688,37   15,65  
   Other loans 96.526   68.751   54.801   76,14   25,46  
Gross loans and credits 398.864   233.642   195.831   103,68   19,31  
Credit loss allowance 7.340   6.369   5.108   43,69   24,67  
Net loans and credits 391.524   227.273   190.722   105,28   19,16  
Pro memoria: Doubtful loans 4.280   2.962   3.009   42,22   (1,57 )
      Public sector 1   1   1   (43,81 ) (43,81 )
      Other residents 973   973   903   7,73   7,73  
      Non-resident sector 3.306   1.988   2.105   57,07   (5,54 )
                     
Comunicación Externa
Ciudad Grupo Santander – Edif. Arrecife, 2ª Planta
28660 Boadilla del Monte (Madrid) Telf. 34 91 289 5211 - Fax 34 91 257 1039

9


Customer funds under management                    
Million euros                    
    30.06.05   30.06.04   Variation (%)  
   
     
 
    with Abbey   w/o Abbey       with Abbey   w/o Abbey  
                       
Public sector 14.555   14.555   10.504   38,57   38,57  
Other residents 81.827   81.827   84.631   (3,31 ) (3,31 )
  Demand deposits 48.454   48.454   44.753   8,27   8,27  
  Time deposits 18.436   18.436   21.597   (14,64 ) (14,64 )
  REPOs 14.938   14.938   18.281   (18,29 ) (18,29 )
Non-resident sector 201.996   92.617   75.402   167,89   22,83  
  Demand deposits 111.965   33.698   28.092   298,56   19,95  
  Time deposits 74.746   46.736   37.349   100,13   25,13  
  REPOs 11.613   8.563   7.424   56,43   15,34  
  Public Sector 3.672   3.620   2.536   44,76   42,72  
Customer deposits 298.379   189.000   170.538   74,96   10,83  
Debt securities 119.513   68.437   48.196   147,97   42,00  
Subordinated debt 22.915   12.861   12.220   87,52   5,24  
Insurance liabilities 45.779   8.000   5.658   709,04   41,38  
On-balance-sheet customer funds 486.586   278.298   236.613   105,65   17,62  
Mutual funds 100.642   99.040   89.773   12,11   10,32  
Pension plans 39.495   24.797   20.316   94,40   22,05  
Managed portfolios 12.049   12.049   10.005   20,43   20,43  
Off-balance-sheet customer funds 152.186   135.886   120.094   26,72   13,15  











Customer funds under management 638.772   414.184   356.708   79,07   16,11  
                       
                       
  Shareholders equity and capital ratios                    
  Million euros                    
   
Variation
   



   
30.06.05
30.06.04
Amount
%
31.12.04
                       
                       
  Capital stock 3.127   2.384   743   31,16   3.127  
  Additional paid-in surplus 20.370   8.721   11.649   133,58   20.370  
  Reserves 8.619   6.748   1.871   27,73   6.949  
  Treasury stock (0 ) (21 ) 20   (97,89 ) (104 )
  On-balance-sheet shareholders equity 32.116   17.832   14.284   80,10   30.342  
  Net attributable income 2.551   2.246   305   13,58   3.606  
  Interim dividend distributed         (792 )
  Shareholders equity at period-end 34.667   20.079   14.589   72,66   33.156  
  Interim dividend not distributed (581 )   (581 )   (1.046 )
  Shareholders equity 34.086   20.079   14.007   69,76   32.111  
  Valuation adjustments 3.004   1.517   1.487   97,99   1.778  
  Minority interests 2.462   1.993   469   23,50   2.085  
  Preferred securities 8.555   3.917   4.638   118,41   7.623  
  Shareholders’ equity and minority interests 48.107   27.506   20.601   74,90   43.596  
                       
                       
  Basic capital 28.609   17.636   10.973   62,22   24.419  
  Supplementary capital 20.628   8.582   12.046   140,36   19.941  
  Computable capital (BIS criteria) 49.238   26.218   23.020   87,80   44.360  
  Risk-weighted assets (BIS criteria) 384.428   217.111   167.317   77,07   340.946  
  BIS ratio 12,81   12,08   0,73       13,01  
 









 
  Tier 1 7,44   8,12   (0,68 )     7,16  
  Cushion (BIS ratio) 18.484   8.849   9.634   108,87   17.084  
                       
Comunicación Externa
Ciudad Grupo Santander – Edif. Arrecife, 2ª Planta
28660 Boadilla del Monte (Madrid) Telf. 34 91 289 5211 - Fax 34 91 257 1039

10


 
Item 2
 
 
 
 
 
ACTIVITY AND
RESULTS
 
 
 
 
 
First Half 2005
 
 
 
July 27, 2005
 
 
 
 

2
Important information
 
Banco Santander Central Hispano, S.A. (“Santander”) cautions that this presentation contains forward looking statements within the meaning of the US Private Securities Litigation Reform Act of 1995. These forward looking statements are found in various places throughout this presentation and include, without limitation, statements concerning our future business development and economic performance. While these forward looking statements represent our judgment and future expectations concerning the development of our business, a number of risks, uncertainties and other important factors could cause actual developments and results to differ materially from our expectations. These factors include, but are not limited to: (1) general market, macro-economic, governmental and regulatory trends; (2) movements in local and international securities markets, currency exchange rates, and interest rates; (3) competitive pressures; (4) technological develo pments; and (5) changes in the financial position or credit worthiness of our customers, obligors and counterparties. The risk factors and other key factors that we have indicated in our past and future filings and reports, including those with the Securities and Exchange Commission of the United States of America, could adversely affect our business and financial performance.
 
Nothing contained in this presentation is intended to constitute an invitation or inducement to engage in investment activity for the purposes of the prohibition on financial promotion in the Financial Services and Markets Act 2000. In making this presentation available, Santander makes no recommendation to buy, sell or otherwise deal in shares in Santander or in any other securities or investments whatsoever and you should neither rely nor act upon, directly or indirectly, any of the information contained in this presentation in respect of any such investment activity.
 
Note: Statements as to historical performance, historical share price or financial accretion are not intended to mean that future performance, historical share price or future earnings (including earnings per share) for any period will necessarily match or exceed those of any prior year. Nothing in this presentation should be construed as a profit forecast.
 
Note: The financial data for year 2004 has been stated under IFRS criteria and according to the new structure of the Group’s business segments. These figures have not been audited and therefore, may be subject to change.
 
 

3
Index
 
Grupo Santander’s performance H1’05
 
 
Business areas’ performance H1’05
 
 
Conclusions
 
 
 
 

4
 
 

5
 
 

6
 
 

7
 
 

8
 
 
 
9
 
 

10
 
 

11
 
Financial Management and Equity Stakes
EUR million
 
Lower results, mainly due to the negative impact of the structural exchange rate position in trading gains
 
 
 
Change H1’05
o/ H1’04
 
 
 


 
Trading gains
 
 
-279
 
Other revenues and costs
 
 
-37
 
Net operating income
 
 
-316
 
Attributable income
 
 
-228
 
 
 

12
 
Grupo Santander results H1’05
EUR Mill.
 
 
 
 
H1’05
w/o Abbey
 
% change
o/ H1’04
 
H1’05
with Abbey
 
% change
o/ H1’04
 
 
 


 


 


 


 
Commercial revenue
 
 
6,983
 
 
+8.7
 
 
8,600
 
 
+33.9
 
Gross operating income
 
 
7,665
 
 
+8.5
 
 
9,478
 
 
+34.2
 
Operating costs
 
 
-3,935
 
 
+6.3
 
 
-5,206
 
 
+40.7
 
Net operating income
 
 
3,809
 
 
+10.5
 
 
4,368
 
 
+26.7
 
Loan-loss provisions
 
 
-513
 
 
-32.8
 
 
-672
 
 
-12.1
 
Ordinary PBT
 
 
2,998
 
 
+19.8
 
 
3,459
 
 
+38.2
 
Ordinary attributable inc.
 
 
2,230
 
 
+18.2
 
 
2,551
 
 
+35.2
 
 
 

13
Index
 
 
 
 
 
 
Grupo Santander’s performance H1’05
 
 
 
 
 
Business areas’ performance H1’05
 
 
 
 
 
 
Continental Europe
 
 
 
 
 
 
Latin America
 
 
 
 
 
 
Global Businesses
 
 
 
 
 
 
United Kingdom - Abbey
 
 
 
 
 
  Conclusions
 
 

14
 

15
 
 

16
 
 

17
 
 

18
 
 
19
 
 

20
 
Index
 
 
Grupo Santander’s performance H1’05
 
 
 
 
 
Business areas’ performance H1’05
 
 
 
 
 
 
Continental Europe
 
 
 
 
 
 
Latin America
 
 
 
 
 
 
Global Businesses
 
 
 
 
 
 
United Kingdom - Abbey
 
 
 
 
 
Conclusions
 
 

21
 

22
 

23
 

24
 

25
 
 

26
 
Index
 
 
Grupo Santander’s performance H1’05
 
 
 
 
 
Business areas’ performance H1’05
 
 
 
 
 
 
Continental Europe
 
 
 
 
 
 
Latin America
 
 
 
 
 
 
Global Businesses
 
 
 
 
 
 
United Kingdom - Abbey
 
 
 
 
 
 Conclusions
 
 

27
 
 

28
 
 
29
 
 

30
 
Index
 
 
Grupo Santander’s performance H1’05
 
 
 
 
 
 Business areas’ performance H1’05
 
 
 
 
 
 
Continental Europe
 
 
 
 
 
 
Latin America
 
 
 
 
 
 
Global Businesses
 
 
 
 
 
 
United Kingdom - Abbey
 
 
 
 
 
Conclusions
 
 

31
 
 

32
 
Abbey: delivering on our priorities for 2005
 
 
 
Sales productivity and performance is starting to improve
 
 
 
Stabilising underlying revenues after several periods of slowdown
 
 
 
 
Slowing the decline of spreads and increasing revenues via fees and commissions
 
 
 
 Reducing costs - ahead of target
 
 
 
 Credit quality remains strong. Second quarter provisions increase due to generic ones
 
 
 
 Taking decisive action to reverse trends - scope for growth
 
 

33
 
Increasing new business volumes
 
 
 

34
 
 

35
 
 

36
 
 

37
 
 

38
 
 
39
 
Abbey. Measures taken for continued growth
 
 
 
Investing in our commercial capacity
 
 
 
Redefinition in-branch roles
 
 
 
 
Re-skill people so as to enable renewed sales focus
 
 
 
 
Introducing redefined Personal Banking Advisor (PBA) role
 
 
 
 
Enhancing sales profile of branch managers to focus on selling and coaching
 
 
 
  Intensive training program to increase authorisations, sales and service skills. Increases over January 2005
 
 
 
 
Sales authorisations: 23,800 (+7%)
 
 
 
 
Fully authorised branch staff: 2,485 (+15%)
 
 
 
 
PBAs able to give mortgage illustrations and decisions: 1,200 (+70%)
 
 
 
Value alignment: Increased incentive pay linked to results delivery
 
 

40
 
Abbey. Measures taken for continued growth
 
Investing in our branches
 
Reinvigorating our franchise with the new corporate identity
 
 
 
 
 
 
 
 
Re-branding the network
 
 
 
 
 
 
Work already on way; external signage due to complete in September
 
 
 
 
 
Internal refurbishment
 
 
 
 
 
 
125 refurbished branches by end 2005 focusing on London and other high visibility locations
 
 
 
 
 
New merchandising and product literature
 
 
 
 
 
 
improved customer communication to increase sales and cross sale
 
 

41
 
Revenue stablilisation
 
 
 

42
 
 

43
 
 

44
 
Cost reduction
 
 

45
 
 

46
 
Low credit risk
 
 

47
 
 

48
 
 
 
49
 
 

 
50
 
In summary …
 
 
 

51
 
 

52
 
 

53
 
Index
 
  Grupo Santander’s performance H1’05
 
 
  Business areas’ performance H1’05
 
 
 Conclusions
 
 

54
 
Conclusions
 
 
A good first half for Grupo Santander …
 
 
  Strength in our principal growth driver, retail banking business
 
 
  Positive evolution in Abbey, with clear signals of the turn-around in sales, revenues and costs
 
 
  Global areas stepping up in their contribution of customer generated business
 
 
  Generalised improvement in efficiency and high credit quality
 
 
… which places us in line to attain our
annual earnings objective
 
 

55
 
Investor Relations
Ciudad Grupo Santander
Edificio Pereda, 1st floor
Avda de Cantabria, s/n
28660 Boadilla del Monte
Madrid (Spain)
Tel.: 34 91 259 65 20 – 34 91 259 65 15 –
34 91 259 65 17 – 34 91 259 65 18
Fax: 34 91 257 02 45
e-mail: investor@gruposantander.com
www.gruposantander.com
 
 
 
 

Item 3
 
 
 
 
 
 
 
 
 
Financial Report 2005
January - June
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   

Table of Contents

January – June 2005    
2    

 

Key consolidated data

 

  Jan-Jun 05   Jan-Jun 04   Variation (%)      
  with Abbey   w/o Abbey       with Abbey   w/o Abbey   2004  













Balance sheet (Million euros)                        
Total assets 729,139   450,340   366,269   99.07   22.95   661,113  













Customer loans 391,524   227,273   190,722   105.28   19.16   358,524  













Customer funds under management 638,772   414,184   356,708   79.07   16.11   600,830  













   On-balance sheet 486,586   278,298   236,613   105.65   17.62   460,835  













   Off-balance sheet 152,186   135,886   120,094   26.72   13.15   139,995  













Shareholders’ equity 34,086       20,079   69.76       32,111  













Total managed funds 881,325   586,226   486,364   81.21   20.53   801,108  













                         
Capital and NPL ratios (%)                        
BIS ratio 12.81       12.08           13.01  













Tier I 7.44       8.12           7.16  













NPL ratio 1.00   1.13   1.28           1.02  













NPL coverage 174.92   219.36   180.70           166.14  













                         
Income statement (Million euros)*                        
Net interest income (w/o dividends) 4,799   3,910   3,620   32.58   8.03   7,372  













Commercial revenue 8,600   6,983   6,422   33.92   8.75   12,955  













Gross operating income 9,478   7,665   7,065   34.17   8.50   14,055  













Net operating income 4,368   3,809   3,447   26.73   10.52   6,662  













Net consolidated income (ordinary) 2,811   2,490   2,087   34.70   19.32   3,996  













Attributable income to the Group (ordinary) 2,551   2,230   1,887   35.19   18.17   3,606  













(*).- The extraordinary capital gains generated in the first half of 2004 (assigned to extraordinary allowances at the end of the year) and those in the first half of 2005 (used to constitute a provision of the same amount to cover possible contingencies) have no impact on these income statements.  
                         
Profitability and efficiency (%)                        
ROA 0.80       1.14           1.02  













Ordinary ROE 15.92       21.84           19.70  













Efficiency ratio (1) 48.41   44.44   45.03           46.12  













Efficiency ratio with depreciation and amortization (2) 53.49   49.74   50.74           52.00  













Market capitalisation and shares                        
Shares outstanding (millions at period-end) 6,254       4,768           6,254  













Share price (euros) 9.59       8.53           9.13  













Market capitalisation (million euros) 59,979       40,674           57,102  













EPS ordinary (euro) 0.4088       0.3975           0.7289  













Diluted EPS ordinary (euro) 0.4080       0.3973           0.7276  













P/E ratio (share price / annualized EPS) 11.73       10.73           12.53  













Other data                        
Shareholders (number) 2,528,398       1,100,827           2,685,317  













Number of employees 126,500       105,277           129,663  













   Continental Europe 42,824       44,311           43,366  













   United Kingdom (Abbey) 21,778                 24,361  













   Latin America 60,263       59,560           60,504  













   Financial management and equity stakes 1,635       1,406           1,432  













Number of branches 10,099       9,219           9,973  













   Continental Europe 5,270       5,163           5,233  













   United Kingdom (Abbey) 716                 730  













   Latin America 4,113       4,056           4,010  













(1).- (general administrative expenses - compensating fees / gross operating income + income from non-financial services (net))
(2).- (general administrative expenses - compensating fees + depreciation and amortisation / gross operating income + income from non-financial services (net))
Note: This information has not been audited. It was prepared in accordance with International Financial Reporting Standards (IFRS).

Table of Contents

    January – June 2005
    3

Contents

Key consolidated data   2

 
Performance during the first half   4

 
Explanatory notes to the financial statements   10

 
Consolidated financial report   12

 
Information by segments   20

 
The Santander Central Hispano share   44

 
Corporate Governance   46

 
Corporate Social Responsibility   47

 

 

Highlights of the first half

   Grupo Santander’s financial statements have been drawn up in line with the International Financial Reporting Standards (IFRS). All the information for 2004 was drawn up again in accordance with the new criteria.
   
   Of note in the first half was the strength of retail business in both Europe and Latin America, and the progress made at Abbey (greater sales, stabilisation of revenues and cost savings), putting the Group on track to meet its targets for 2005.
   
   The Group generated attributable income of EUR 2,551 million, 35.2% more than the ordinary attributable income of the same period of 2004. Excluding Abbey (which contributed EUR 321 million), growth was 18.2%. Second quarter attributable income of EUR 1,366 million was 15% higher than that of the first quarter.
   
   Extraordinary income played no part in this growth: EUR 359 million in the first half of 2004 (assigned at the end of the year for extraordinary allowances) and EUR 717 million in 2005 (assigned to a provision of the same amount to cover possible contingencies).
   
   Lending increased 5% in the second quarter and customer funds rose 7% excluding REPOs. The growth in the year to June 2005 was 20% in loans and 17% in funds (both excluding Abbey). This produced strong revenue growth and, above all, in the net operating income of the retail segments (Continental Europe Retail Banking; +18.5%; Latin America Retail Banking; +23.8% in euros; Asset Management and Insurance; +38.5% excluding Abbey).
   
   The efficiency ratio at June was 44.4% (excluding Abbey for a like-for-like comparison). Including depreciation and amortisation costs it was 49.7%, 1.0 p.p. better than the first half of 2004. Including Abbey, the ratios were 48.4% and 53.5% respectively.
   
   Credit risk quality remained excellent improving again during the second quarter. Including Abbey the ratio of non-performing loans was 1.00% and coverage was 175%. Excluding Abbey, in order to make like-for-like comparisons with June 2004, the ratio was 15 b.p. better and coverage increased by 39 percentage points.
   
   The first interim dividend charged to 2005 earnings was EUR 0.09296 per share, 12% more than the same one in 2004.
   
   Santander became the first Spanish bank to be awarded the “World’s Best Bank” by Euromoney.

Table of Contents

January – June 2005    
4   Performance during the first half

General background

Grupo Santander conducted its business against a background of a continued upswing in the global economy, with satisfactory growth (around 4%) but slightly weaker because of the surge in oil prices over the last two years. The United States and emerging Asia continued to be the main engines of growth. Latin America and Eastern Europe consolidated their expansion. Japan continued to recover, while the Euro zone remained sluggish.

The US economy grew at between 3.5% and 4%, above its potential rate, spurred by a solid base which points to a similar dynamic for the rest of the year. Inflation was under control although with some upward risks, enabling the Fed to continue to gradually increase its funds rate to 3.25% at the end of June. Latin American countries maintained growth rates of around 4% and the main macroeconomic fundamentals performed well. This was also the case of inflation, which in Brazil and Mexico had risen and is now beginning to fall.

The Euro zone’s growth remained weak (slowing to 1.3% in the first quarter of 2005) because of higher oil prices, the easing of the cycle of global growth and the euro’s previous strengthening. Inflation was virtually unchanged at around 2% because of the rise in oil prices and the underlying rate of inflation was 1.6%. The ECB held its repo rate at 2%.

Unlike the Euro zone as a whole, the pace of Spain’s growth continued to accelerate a little (3.3% in the first quarter), thanks to buoyant domestic demand. The UK authorities seem to have engineered a soft landing of the economy which is growing at around 2% and with stable inflation. The base rate is still at 4.75%, although a cut is expected.

Summary of the Group’s performance and businesses

In this environment, Grupo Santander maintained its organic growth strategy in its traditional markets through a drive in retail business with customers, based on greater diversification and improved commercial and operating efficiency. In Europe the Group performed solidly; Abbey is making progress in its management priorities for 2005 and business growth remains strong in Latin America.

Reflecting the Group’s strategy and performance, the magazine Euromoney awarded Grupo Santander its “World’s Best Bank” prize for 2005. We were also recognised as the best bank in Spain (for the fourth time in the last five years), best bank in Portugal (fourth straight

year), best bank in Chile (sixth year running), best equities house in Spain and best treasury in Latin America.

All these awards were made in recognition of the leadership shown in the acquisition of Abbey, the notable growth over the past 20 years, the leadership in Spain and the excellence of the franchise in Latin America.

The 2005 financial statements were drawn up on the basis of the new International Financial Reporting Standards (IFRS). In addition, and in accordance with the Bank of Spain’s rules, the statements for the first half were adapted to the new General Accounting Plan, which meant restructuring some balance sheet items.

In order to provide like-for-like comparisons, the 2004 statements were drawn up again in accordance with the new regulations. These statements are not audited. The notes explaining the main concepts affected by the changes are on pages 10 and 11 of this Report.

Grupo Santander’s attributable income in the first half was EUR 2,551 million, 35.2% more than the ordinary attributable income in the same period of 2004. Both the 2005 and 2004 figures were calculated on the basis of the new regulations. The higher earnings reflect the impact of the incorporation of EUR 321 million of attributable income from Abbey. Excluding this contribution, growth would have been 18.2%.

Attributable income per share was EUR 0.4088, 2.9% more than the ordinary attributable income per share in the first half of 2004, and the diluted earnings per share were EUR 0.4080. ROE was 15.9% at the end of the first half (21.8% a year earlier). The lower return is the result of the capital increase for the acquisition of Abbey, which has not yet reached its full potential in results.

The efficiency ratio was 48.4% (excluding Abbey, it was 44.4%). Including depreciation and amortisations, the ratio was 53.5% for the whole Group and 49.7% without Abbey (one percentage point better).

The ratio of non-performing loans, also excluding Abbey in order to provide a like-for-like comparison, was 0.15 points lower and NPL coverage was 39 points higher than in June 2004.

This Report presents the Group’s balance sheet and income statement figures, as well as their details, with and without Abbey. The year-on-year comparisons with 2004 and the comments are made on figures excluding Abbey.



Table of Contents

    January – June 2005
Performance during the first half   5

 

As these figures are comparatively homogenous, they provide a truer picture of the Group’s performance between the two periods.

The Group’s results excluding Abbey show:

A 8.7% rise in commercial revenue (basic revenue plus insurance activity), with more balanced growth by components,
   
   Lower growth (+6.3%) in operating costs than in revenues.
   
   Strong reduction in loan-loss provisions (-32.8%), due to the high quality of credit risk and the coverage levels reached, in many cases already at the maximum limit set by the Bank of Spain for the generic provision.
   
   Ordinary income before taxes (excluding Abbey) was 19.8% higher than in the first half of 2004, in line with growth of attributable income (+18.2%).

This performance, unlike in previous periods, was hardly affected by exchange rate variations.

The growth was due to ordinary income and was not inflated by the extraordinary income generated in the first half of 2004 (EUR 359 million, assigned at the end of the year to extraordinary provisions) nor by that in the first half of 2005 (EUR 717 million from the sale of a stake in The Royal Bank of Scotland (the same amount was used to constitute a provision to cover possible contingencies)).

As a result, the notable growth in the Group’s earnings came from the operating areas in both Europe and Latin America, and especially those most related to retail banking. For example, commercial revenue, excluding Abbey, rose 10.9%, net operating income increased 20.0% and income before taxes was up 33.8%. Financial Management and Equity Stakes, on the other hand, reflect lower results because of lower revenues generated in the Assets and Liabilities portfolio of the parent bank (ALCO) and a negative impact from the structural position of exchange rates.

The principal level of segmentation (geographic) has four segments: three operating areas plus Financial Management and Equity Stakes. The operating areas cover all the businesses that the Group develops in them, and they are: Continental Europe, United Kingdom (Abbey) and Latin America. Aside from the business in the United Kingdom from Abbey, which was only integrated in 2005, the other two large segments registered growth in euros in revenues, net operating income and attributable income.

Continental Europe, which generates 56% of the attributable income of the operating areas, registered significant growth in revenues thanks to higher net interest income, almost flat costs and reduced needs for provisions because of the high credit risk quality arising from implementation of the IFRS. Attributable income amounted to EUR 1,554 million, 40.6% more than in the first half of 2004. All Retail Banking units (Santander Central Hispano Network, Banesto, Santander Consumer, Portugal and Banif), as well as Asset Management and Wholesale Banking, grew.

   In the Santander Central Hispano Network, and confirming the trend indicated in the first quarter, greater business with customers is feeding through more to net interest income (+7.3%). This increase, together with another good quarter in terms of cost control, pushed up net operating income by 15.8%. As a result of the reduced need for loan-loss provisions, attributable income in the first half was 45.9% higher than in the same period of 2004.
   
   The main developments at Banesto were an increase of 8.0% in gross operating income, controlled costs and moderately rising net provisions, which produced a further improvement in the efficiency ratio and a rise of 15.3% in net operating income. Attributable income was 15.5% higher.
   
   Santander Consumer maintained its trend of strong growth in business and revenues, reflected in an increase of 24.8% in net operating income (+18.7% overall on a like-for-like basis). Lower loan-loss provisions produced attributable income that was 45.8% more than in the first half 2004 (+37.2% on a like-for-like basis).
   
  Santander Consumer completed in the second quarter the purchase of the Norwegian bank Bankia, which specialises in revolving loans through credit cards. Its merger with Elcon, scheduled before the end of 2005, would make Santander Consumer Norway’s consumer finance leader.
   
In Portugal gross operating income rose 11.0%, backed by net interest income and, above all, net fees, which combined with flat costs lifted net operating income by 22.0% and attributable income by 40.0%. Lending was strong, particularly mortgages and to companies.

United Kingdom (Abbey) generated attributable income of EUR 321 million (£220 million) in the first half, 12% of that of all the operating areas. Revenues, net operating income and attributable income were higher in the second quarter than in the first.



Table of Contents

January – June 2005    
6   Performance during the first half

 

The management team was strengthened and it has focused on boosting sales and implementing the cost-cutting programme. This is producing progress in meeting the year’s management priorities: stabilising recurrent revenues, improving productivity in sales and cutting costs.

Of note in the second quarter were improved sales of the two main products (mortgages and deposits), together with accounts, cards and investment products, all of which helped to generate revenues that were more stable than in the second half of 2004. Costs, in local criteria, excluding ones related to restructuring were EUR 118 million lower than in the first half of 2004.

Latin America generated EUR 900 million, 32% of the attributable income of operating business areas (+15.7% over H1’04 and 29.9% over H2’04). The main points were a strong rise in activity and in revenues from customer business, well above that of costs, and lower loan-loss provisions because of the IFRS. In dollars, the currency used to manage the area, attributable income was $1,156 million (+21.3%).

   Brazil kept up its strong growth in the first half (+30% in loans; +25% in deposits plus mutual funds), which produced a good performance of retail business. On the other hand, the weak performance of financial business affected by higher interest rates and the negative yield slope was offset by portfolio and equity stakes sales. Revenues increased 19.3% in euros, in line with the rise in net operating income (+18.5%). Total attributable income was 7.7% higher at EUR 317 million ($408 million, +12.8%).
   
   Under its strategic plan focused on profitable growth, Mexico maintained in the first half of 2005 the strong pace of growth of 2004. This produced further market share gains in loans (mainly consumer) and managed funds, basically mutual funds.
   
  Underscoring the greater activity with customers and higher spreads, revenue growth gained in quality and diversification. Commercial revenue rose 14.2% in euros, outpacing that of costs (+12.8%) and reflecting the rise in increased business infrastructure and greater commercial needs. Net operating income was 20.1% higher in euros, with attributable income growing at 17.8% to EUR 189 million (+23.4% in dollars to $243 million).
   
Chile’s strategy continued to focus on profitable growth in customer banking businesses, particularly retail segments, and on increasing the number of customers and the products they have. This produced strong growth in loans and deposits plus mutual funds.
   
  The stronger activity was underscored by growth in all revenue lines, notably commercial revenues (+16.3% in

 

  euros). The small nominal reduction in costs and total allowances similar to 2004 pushed up net operating income by 36.2% and attributable income by 45.8% to EUR 157 million (in dollars +52.8% to $201 million).

Argentina continued to improve, and of note among other countries was the 9.8% increase in Puerto Rico’s attributable income to EUR 27 million and Colombia’s to EUR 22 million (+69.4%).

The secondary level (by businesses) distinguishes between Retail Banking, Asset Management and Insurance and Global Wholesale Banking (the sum of the three geographic areas of the principal level).

Retail Banking, which generates 83% of the total revenues of the operating business areas and 75% of income before taxes, performed well. Excluding the contribution of Abbey’s retail business, the rest of the Group’s retail banking registered a rise of 20.0% in net operating income and 33.8% in income before taxes over the first half of 2004. Continental Europe’s net operating income increased 18.5% and its income before taxes grew 37.7%. The respective growth rates in Latin America were 23.8% and 24.9%, spurred by the take-off in customer business in the main markets.

Asset Management and Insurance continued to be consolidated as a global business. The commercial brand of the fund management entities in all countries and markets was unified and is now called Santander Asset Management, and the Global Insurance Unit was created which integrates business in Spain and Latin America.

Income before taxes, excluding Abbey, amounted to EUR 379 million, 9% of that of all operating areas and 44.2% higher than in the first half of 2004.

Total revenue generated by all the products managed in this segment (mutual and pension funds and insurance) was EUR 1,770 million, 63.0% more than in the first half of 2004. Growth, excluding Abbey, was 16.7%, underscoring the Group’s innovation capacity and management in this business, as well as the distribution power of our networks.

Global Wholesale Banking, which generates 16% of income before taxes of the operating business areas, increased this line by 29.5% year-on-year to EUR 638 million. This was due to revenue growth in line with the increase in costs, which enabled net operating income to grow by 11.7%, and lower needs for loan-loss provisions.

When compared to the first half of 2004 the revenue performance is positively affected by higher client activity and



Table of Contents

    January – June 2005
Performance during the first half   7

 

capital gains, and negatively by lower revenues from own account trading in Latin American treasuries.

In short, this analysis underlines the Group’s effort to boost business volumes and increase revenues through strengthening customer activity in all geographic and business areas, while controlling costs and maintaining excellent credit risk quality.

Grupo Santander results

Net interest income was EUR 5,008 million. Excluding Abbey, it was EUR 4,119 million, 6.7% more than in the first half of 2004. The increased business volumes fed through more to revenues of the retail areas. The net interest income of Continental Europe and Latin America (without Abbey for like-to-like comparisons) increased 10.0%.

In accordance with the new IFRS, the cost of preferred shares is now recorded in net interest income. The cost in the first half for the whole Group was EUR 169 million, 12.0% lower than in the same period of 2004 (excluding Abbey).

Total net fees and insurance activity, excluding Abbey, were 7.8% higher than in the first half of 2004, with a moderate rise in Europe and a significant one (+14.3%) in Latin America, which shows a good quarterly evolution. Of note by products were the revenues from mutual and pension funds (+10.7%), insurance (+31.2%) and a pick-up in those from securities (+5.7%).

Income from companies accounted for by the equity method increased 58.5% (excluding Abbey), mainly because of Cepsa’s larger contribution.

The Group’s commercial revenue (excluding Abbey) was 8.7% higher year-on-year at EUR 6,983 million. This growth was almost the same in gross operating income (+8.5%), as the negative impact on trading gains of the lower value of some Latin American portfolios and the reduced revenues from management of the parent bank’s structural risk were largely offset by higher trading gains from customers and the positive effect of applying the IFRS to the valuation of derivatives.

The net figure of revenues less the costs of non-financial services, excluding Abbey, was 18.0% higher than in the first half of 2004 at EUR 129 million. This includes the results from non-financial consolidated companies, such as real estate and renting companies.

General administrative expenses increased 6.3% excluding Abbey, due to the commercial efforts and the increased infrastructure in some countries (Brazil and Mexico) and the perimeter effect of Santander Consumer’s acquisitions.

The growth in costs, lower than that of revenues, produced an improvement of 0.6 points in the efficiency ratio to 44.4% (excluding Abbey). Including depreciation and amortisation, the ratio stood at 49.7% (1.0 p.p. better than in the first half of 2004).

Net operating income (excluding Abbey) grew 10.5%. This growth was based on all operating areas, which increased 19.6% (Financial Management and Equity Stakes contributed less than in 2004 because of the reduced revenues from the ALCO portfolios and the smaller contribution of the centralised exchange rate position). Including Abbey, net operating income was EUR 4,368 million, 26.7% more than in the first half of 2004.

The impairment loss on the Group’s assets amounted to EUR 693 million, most of which were net loan loss provisions (EUR 672 million) which, excluding Abbey, were 32.8% lower than in the first half of 2004. This was due to the high credit risk quality, applying the IFRS and lower country-risk provisions.

Other income was EUR 217 million negative in the first half of 2005 (EUR 106 million negative in the same period of 2004).

Attributable income, excluding Abbey, amounted to EUR 2,230 million, 18.2% more than the ordinary attributable income in the first half of 2004. Including Abbey’s contribution of EUR 321 million, total attributable income was 35.2% higher than in the first half of 2004 at EUR 2,551 million (+EUR 664 million).

Grupo Santander balance sheet

Assets at the end of June amounted to EUR 729,139 million and including off-balance sheet customer funds they totalled EUR 881,325 million.

Loans and managed funds (customer activity) amounted to EUR 398,864 million and EUR 638,772 million, respectively. A large part of this growth (+103.7% and +79.1% y-o-y) was due to Abbey’s incorporation in December 2004 and the greater geographic diversification of businesses. Continental Europe accounted for 47% of the Group’s total lending, the United Kingdom 42% and Latin America 11%. The respective figures for managed customer funds are 45%, 36% and 19%.

Business volumes remained high in the second quarter, with loans growing 5% and customer funds without REPOs 7%.

In order to provide like-for-like comparisons, the Group’s performance over the last 12 months is analysed without including Abbey.



Table of Contents

January – June 2005    
8   Performance during the first half

 

Gross lending increased by 19.3% over June 2004 to EUR 233,642 million (+19.8% excluding securitisations). Year-on-year growth in loans to other resident sectors was 18.4% and particularly noteworthy was the 24.0% rise in secured loans (both excluding securitisations). Loans to the non-resident sector increased 22.8%.

As regards the geographic distribution (principal segments), Continental Europe’s lending grew 17%. In Spain the Santander Central Hispano Network’s lending increased 16% and Banesto’s 24%, while Portugal’s rose 8% and Santander Consumer’s 36% (all excluding securitisations).

Latin America’s registered growth in loans of 33% in euros (+20% in local currency), with increases in all large countries: Brazil (+30%), Mexico (+25%), excluding the Fobaproa paper, and Chile (+14%).

On-balance sheet customer funds excluding Abbey amounted to EUR 278,298 million, 17.6% more than in the first half of 2004. Deposits excluding REPOs increased 12.5%, marketable debt securities 42.0% and subordinated debt 5.2%, while insurance liabilities rose 41.4%.

Mutual funds rose by 10.3% year-on-year and pension plans 22.1%.

Total managed funds (on-and off-balance sheet), excluding Abbey, amounted to EUR 414,184 million at the end of June, 16.1% more than a year earlier (+13.3% excluding the exchange rate impact).

Continental Europe’s total managed customer funds increased 9%. In Spain, which accounts for more than 80% of Continental Europe’s total balances, on-balance sheet funds increased 12% and off-balance sheet ones 6%. The Group continued to be the leader in Spain in mutual funds with a market share of around 26%. In Portugal the Group is ranked second in mutual funds with a market share of 18.3%.

Latin America’s on- and off-balance sheet funds increased 29% in euros (+15% excluding the exchange rate impact). All countries’ funds grew in local currency terms and in deposits, excluding REPOs, they all registered double digit growth, notably Venezuela (+62%), Brazil, Colombia and Puerto Rico, with growth of around 39%, while Chile and Mexico grew at 30% and 15%, respectively. The region’s total mutual funds rose 20% (excluding the exchange rate impact), notably Argentina, Puerto Rico, Mexico and Colombia. In pension plans all countries grew (+17% overall growth, excluding the exchange rate impact).

In addition, and as part of its global financing strategy, the

Group issued in the first half EUR 7,000 million of covered bonds of between 7 and 15 years, as well as senior debt issues amounting to EUR 11,263 million and subordinated debt for EUR 800 million. It also placed EUR 1,000 million of preferred shares.

In the first half of 2005 EUR 4,667 million of senior debt issues and one of covered bonds (EUR 226 million) matured and two issues of preferred shares (EUR 506 million) and issues of subordinated debt (EUR 1,991 million) were amortised ahead of schedule.

Goodwill pending amortisation, including Abbey, stood at EUR 15,871 million at the end of June.

Shareholders Equity totalled EUR 49,238 million, according to the Bank for International Settlements (BIS) criteria, with a surplus of EUR 18,484 million. The BIS ratio stands at 12.81%, Tier I at 7.44% and core capital at 5.35%.

Standard & Poor’s confirmed its ratings in July and improved from stable to positive the outlook of Banco Santander Central Hispano and its main subsidiaries in Europe. This positive outlook reflects the favourable potential impact of Abbey’s restructuring on the Group’s results, the good performance of other business units, the recovery of capital ratios and the continued high quality of assets.

Risk management

The Group’s ratio of non-performing loans (NPLs) was 1.00% at the end of the first half of 2005 and NPL coverage was 175%. Abbey’s NPL ratio was 0.80% and coverage 74%, both better than the first quarter figures of 0.84% and 72%, respectively.

Excluding Abbey, the NPL ratio was 1.13%, 8 b.p. better than the first quarter of 2005 and 15 b.p. below that of the first half of 2004. Coverage was 219%, 17 p.p. better than the first quarter and 39 points higher than in June 2004.

Loan loss provisions net of recoveries (excluding Abbey in order to make a like-for-like comparison with 2004) amounted to EUR 513 million in the first half, 32.8% less than in the same period of 2004. Specific provisions, net of the recovery of written-off assets, totalled EUR 270 million, 29.8% more than in the first half of 2004, because of higher provisions in Latin America, mainly due to the exchange rate effect, Santander Consumer and the growth in lending. The annualised cost of lending remained at 0.23% (0.21% in H1’04).

The NPL ratio in Spain remained at an all time low of 0.59%, (-8 b.p. over June 2004). NPL coverage was over 300% (+65 p.p. year-on-year).



Table of Contents

    January – June 2005
Performance during the first half   9

 

The NPL ratio in Portugal, in a still weak economic environment, was 1.38% (-30 b.p. during the second quarter and almost in line with the 1.30% of June 2004). NPL coverage was 217%, 35 points higher than in March 2005 and 44 points more than in June 2004.

Santander Consumer’s NPL ratio dropped 19 b.p. in the second quarter to 2.25%. Coverage stands at 129%.

In Latin America the NPL ratio was 2.17%, 56 b.p. lower than in the second quarter, largely due to lower non-performing loans in Argentina. Year on year the NPL ratio was 103 b.p lower. NPL coverage was 181%, a rise of 21 percentage points during the second quarter and 37 year-on-year.

As regards market risk management, the trading risk,

measured in terms of daily value at risk (DVaR), remained stable with an average DVaR of EUR 18.7 million. At the end of May positions in long bonds in Mexico increased and the maximum DVaR for the quarter of EUR 20.4 million was reached. The minimum was reached at the end of June (EUR 17.6 million), as a result of reducing risk in Brazil.

Dividends

On May 1, Santander Central Hispano paid the fourth interim dividend charged to 2004 earnings of EUR 0.0842 per share. This brought the total for 2004 to EUR 0.332 per share, 10% more than in 2003.

The first interim dividend charged to 2005 earnings of EUR 0.09296 will be paid as of August 1, 12% more than the same one in 2004.


 

 

 

Exchange rates: 1 euro / currency parity                    
                     
  Average (Income statement)     Period-end (Balance sheet)    





  Jan-Jun 05   Jan-Jun 04   30.06.05   31.12.04   30.06.04  











                     
US$ 1.2848   1.2263   1.2092   1.3621   1.2155  











Pound sterling 0.6859   0.6732   0.6742   0.7050   0.6708  











Brazilian real 3.2929   3.6410   2.8351   3.6177   3.7851  











New Mexican peso 14.2189   13.7244   13.0152   15.2279   14.0706  











Chilean peso 744.8512   746.1072   700.7314   759.7110   771.2360  











Venezuelan bolivar 2,659.4330   2,267.4194   2,596.5152   2,611.9630   2,330.8428  











Argentine peso 3.7455   3.5723   3.4931   4.0488   3.6040  












Table of Contents

January – June 2005    
10   Explanatory notes to the financial statements

 

Explanatory notes to the financial statements 

The International Financial Reporting Standards (IFRS) came into force in Spain on January 1, 2005 and must be applied by the groups of listed companies.
   
As a result, in order to interpret appropriately the financial statements presented below, the accounting principles described in Note 1 of the latest annual statements drawn up by Grupo Santander must be taken into account, and the changes which are now indicated. The figures for 2004 have been drawn up retroactively using the new criteria, but have not yet been audited.
   
a) Financial commissions. Commissions for the opening of credits and loans, which are not directly incurred by the formalisation of operations, must be accrued over the life of the operation, as one more component of the effective return of a credit or loan, although limited amounts are recorded in other operating income at the time they are charged. Until now, these commissions were fully reflected in the income statement once the operation was approved. 
   
b) Derivatives. Under the IFRS, all derivative products have to be valued on the basis of their fair value which, whenever possible, should be their market value, recording, as a general rule, the changes in the income statement. Previously, all that could be recorded were the changes in value if they were derivatives contracted in
  organised markets. Otherwise, if the valuation showed potential losses, they were reflected in results and if they were potential profits they could not be recorded until their effective materialisation or be offset with capital losses in instruments of the same currency.
   
c)  Financial assets available for sale. The new rules create a portfolio that is very similar to the previous portfolio of ordinary investment. The basic difference is that the changes in the fair value of assets classified in this portfolio must be registered, both negative and positive ones, in the company’s capital. When these changes in value occur, they are recorded in the income statement. The previous rules were similar but only in the allowance for capital losses. 
   
d) Net loan-loss provisions. The new rules establish an impairment test for all assets. The Bank of Spain introduces a new provision for inherent losses, which are those that all risk operations contracted by the entity have from the time they are granted. The new provision replaces the previous generic and statistical provisions. There are also maximum and minimum provision limits and a mechanism for annual allocation which takes into account, on the one hand, the change in the credit during the year and, on the other, the specific provisions made during the year for specific doubtful loans.

 


Table of Contents

    January – June 2005
Explanatory notes to the financial statements   11

 

e) Pension funds. The new rules mean the so-called “focus of the fluctuation band” can be applied to actuarial gains and losses, deferring the recording in results of the differences that exceed 10% of the commitments over a period of up to five years. This focus is also applied to the deficit that arose in 2000 as a result of implementing the regulations issued in 1999 and which had to be amortised in 10 years, as long as this deficit is within the 10% fluctuation band. 
   
f) Goodwill. Until now, goodwill had to be amortised systematically over a period which could last 20 years. Under the new rules goodwill stops being amortised and must be submitted, at least annually, to an impairment test to determine if it continues to maintain its value, or whether the eventual deterioration should be recorded against the income statement.
   
g)   Operations with treasury stock instruments. Under the IFRS the results from the trading of treasury stock are recorded as changes in capital and their value remains fixed at acquisition cost. Under the previous rules the results were recorded in the income statement. 
   
h) Capital with the nature of financial liabilities.  The cost of some capital instruments, such as preferred stock, which have a regular contractual remuneration, is now recorded as a financial cost. Previously, this cost was attributed to minority interests. 
i) Sphere of consolidation. Until now, in the consolidated financial statements of groups of credit entities only financial entities and companies that conducted banking activity or were mere investment companies consolidated by the global integration method. In addition, insurance companies and others whose activity had nothing to do with financial activity, such as industrial, commercial or real estate firms, consolidated by the equity method. 
   
  The IFRS broaden the perimeter of consolidation to all companies that are part of the group where management control is exercised. The results from commissions charged by the Group’s insurance companies are consolidated by global integration in the income statement. Operating results contributed by other non-financial and consolidated companies are recorded under “Income from non-financial services” and “Non-financial expenses”. Lastly, the results contributed by non-consolidated companies over which there is a significant influence on their management are recorded as “Income from companies accounted for by the equity method.”
   
The two changes that most affect the income statement, and positively, are the amortisation of goodwill and the reduced needs for loan-loss provisions.

 


Table of Contents

January – June 2005    
12   Consolidated financial report

 Income statement                       
Million euros                                       
  Jan-Jun 05   Jan-Jun 04   Variation w/o Abbey  











 
  with Abbey   w/o Abbey       Amount   (%)  











                     
                     
Net interest income (w/o dividends) 4,799   3,910   3,620   291   8.03  











Dividends 208   208   242   (34 ) (13.93 )











Net interest income 5,008   4,119   3,862   257   6.65  











Income from companies accounted for by the equity method 329   328   207   121   58.46  











Net fees 2,865   2,430   2,276   155   6.79  











Insurance activity 397   107   77   29   38.11  











Commercial revenue 8,600   6,983   6,422   562   8.75  











Gains (losses) on financial transactions 879   682   643   38   5.97  











Gross operating income 9,478   7,665   7,065   600   8.50  











Income from non-financial services 223   198   191   8   4.11  











Non-financial expenses (77 ) (69 ) (81 ) 12   (14.60 )











Other operating income (50 ) (50 ) (27 ) (23 ) 84.15  











Operating costs (5,206 ) (3,935 ) (3,700 ) (235 ) 6.34  











   General administrative expenses (4,717 ) (3,521 ) (3,291 ) (230 ) 7.00  











      Personnel (2,833 ) (2,178 ) (2,054 ) (123 ) 6.00  











      Other administrative expenses (1,883 ) (1,344 ) (1,236 ) (107 ) 8.67  











   Depreciation and amortisation (489 ) (414 ) (409 ) (4 ) 1.02  











Net operating income 4,368   3,809   3,447   362   10.52  











Impairment loss on assets (693 ) (534 ) (838 ) 304   (36.29 )











   Loans (672 ) (513 ) (765 ) 251   (32.84 )











   Goodwill     (2 ) 2   (100.00 )











   Other assets (21 ) (21 ) (71 ) 51   (71.11 )











Other income (217 ) (277 ) (106 ) (172 ) 162.72  











Income before taxes (ordinary) 3,459   2,998   2,503   495   19.77  











Corporate income tax (649 ) (509 ) (420 ) (89 ) 21.27  











Net income from ordinary activity 2,810   2,489   2,083   406   19.47  











Net income from discontinued operations 1   1   3   (3 ) (75.12 )











Net consolidated income (ordinary) 2,811   2,490   2,087   403   19.32  











Minority interests 260   260   200   60   30.12  











Attributable income to the Group (ordinary) 2,551   2,230   1,887   343   18.17  











Net extraordinary gains and writedowns     359   (359 ) (100.00 )











Attributable income to the Group (including extraordinaries) 2,551   2,230   2,246   (16 ) (0.72 )











                     
                     
Pro memoria:                    
   Average total assets 700,227   419,919   365,918   54,001   14.76  











   Average shareholders’ equity* 32,043       17,284   14,759   85.39  











(*) Variation with Abbey                    

 


Table of Contents

    January – June 2005
Consolidated financial report   13

 

Quarterly                        
Million euros                        
  2004    2005  












 
  Q1   Q2   Q3   Q4   Q1   Q2  












 
                         
Net interest income (w/o dividends) 1,798   1,821   1,844   1,908   2,321   2,478  












 
Dividends 45   197   103   44   36   172  












 
Net interest income 1,843   2,019   1,948   1,952   2,358   2,650  












 
Income from companies accounted for by the equity method 125   82   133   109   141   189  












 
Net fees 1,102   1,174   1,142   1,165   1,384   1,481  












 
Insurance activity 31   46   41   44   214   183  












 
Commercial revenue 3,101   3,320   3,262   3,270   4,096   4,503  












 
Gains (losses) on financial transactions 318   325   265   192   441   437  












 
Gross operating income 3,420   3,645   3,528   3,463   4,538   4,941  












 
Income from non-financial services 89   102   77   80   156   67  












 
Non-financial expenses (38 ) (43 ) (32 ) (32 ) (35 ) (42 )












 
Other operating income (18 ) (9 ) (21 ) (15 ) (13 ) (37 )












 
Operating costs (1,833 ) (1,867 ) (1,869 ) (1,964 ) (2,591 ) (2,615 )












 
   General administrative expenses (1,633 ) (1,657 ) (1,660 ) (1,744 ) (2,311 ) (2,405 )












 
      Personnel (1,017 ) (1,038 ) (1,048 ) (1,134 ) (1,384 ) (1,450 )












 
      Other administrative expenses (617 ) (620 ) (612 ) (610 ) (928 ) (956 )












 
   Depreciation and amortisation (200 ) (209 ) (209 ) (221 )  (280 ) (209 )












 
Net operating income 1,619   1,828   1,683   1,531   2,054   2,315  












 
Impairment loss on assets (366 ) (472 ) (496 ) (509 )  (291 ) (402 )












 
   Loans (328 ) (436 ) (471 ) (337 ) (281 ) (391 )












 
   Goodwill (2 )     (136 )    












 
   Other assets (35 ) (36 ) (25 ) (36 ) (10 ) (10 )












 
Other income (100 ) (6 ) 48   (180 ) (144 ) (72 )












 
Income before taxes (ordinary) 1,153   1,350   1,235   843   1,618   1,841  












 
Corporate income tax (189 ) (231 ) (196 ) 19   (314 ) (334 )












 
Net income from ordinary activity 964   1,120   1,039   862   1,303   1,506  












 
Net income from discontinued operations 2   1   2   6   0   0  












 
Net consolidated income (ordinary) 966   1,121   1,041   868   1,304   1,507  












 
Minority interests 110   89   94   97   119   141  












 
Attributable income to the Group (ordinary) 856   1,031   948   771   1,185   1,366  












 
Net extraordinary gains and writedowns   359   472   (831 )    












 
Attributable income to the Group (incl. extraordinaries) 856   1,391   1,420   (60 ) 1,185   1,366  












 

 

 
(*) w/o Abbey   (*) w/o extraordinary capital gains and allowances
      (**) w/o Abbey

Table of Contents

January – June 2005    
14   Consolidated financial report

 

Net fees and insurance business                    
Million euros                    
    Jan-Jun 05   Jan-Jun 04   Variation w/o Abbey  












    with Abbey   w/o Abbey       Amount   (%)  












                       
Commissions for services 1,645   1,296   1,240   57   4.57  












  Credit and debit cards 285   273   263   9   3.59  












  Insurance 436   308   238   69   29.04  












  Account management 244   243   215   27   12.74  












  Commercial bills 136   136   141   (5 ) (3.73 )












  Contingent liabilities 122   122   118   4   3.11  












  Other transactions 422   215   263   (48 ) (18.21 )












Mutual & pension funds 937   853   770   83   10.73  












Securities services 284   281   266   15   5.74  












Net fees 2,865   2,430   2,276   155   6.79  












Insurance activity 397   107   77   29   38.11  












Net fees and insurance business 3,263   2,537   2,353   184   7.82  












                       
Operating costs                    
Million euros                    
    Jan-Jun 05   Jan-Jun 04   Variation w/o Abbey  












    with Abbey   w/o Abbey       Amount   (%)  












                       
Personnel expenses 2,833   2,178   2,054   123   6.00  












General expenses: 1,883   1,344   1,236   107   8.67  












  Information technology 232   169   176   (8 ) (4.35 )












  Communications 186   120   119   2   1.64  












  Advertising 192   156   150   6   4.33  












  Buildings and premises 369   241   244   (3 ) (1.15 )












  Printed and office material 57   40   39   2   4.86  












  Taxes (other than income tax) 82   82   68   13   19.46  












  Other expenses 765   536   442   94   21.30  












Personnel and general expenses 4,717   3,521   3,291   230   7.00  












Depreciation and amortisation 489   414   409   4   1.02  












Total operating expenses 5,206   3,935   3,700   235   6.34  












                       
Net loan loss provisions                    
Million euros                    
  Jan-Jun 05   Jan-Jun 04   Variation w/o Abbey  











  with Abbey   w/o Abbey       Amount   (%)  











                     
Non performing loans 929   749   918   (169 ) (18.38 )











Country-risk (0 ) (0 ) 38   (38 )  











Recovery of written-off assets (256 ) (235 ) (191 ) (44 ) 22.97  











Total 672   513   765   (251 ) (32.84 )












Table of Contents

    January – June 2005
Consolidated financial report   15

 

Balance sheet                        
Million euros                        
    30.06.05   30.06.04   Variation w/o Abbey   31.12.04  














    with Abbey   w/o Abbey       Amount   (%)      














                           
Assets                        














Cash on hand and deposits at central banks 9,404   8,941   6,155   2,786   45.26   8,801  














Trading portfolio 133,489   47,718   30,076   17,642   58.66   113,424  














  Debt securities 63,747   28,717   21,512   7,205   33.49   56,736  














  Loans and credits 20,183           17,508  














  Equities 7,807   4,123   3,034   1,089   35.89   4,470  














  Other 41,751   14,878   5,530   9,348   169.04   34,710  














Other financial assets at fair value 39,139   1,038   88   950     38,911  














  Loans and credits 4,551           4,071  














  Other 34,588   1,038   88   950     34,840  














Available-for-sale financial assets 55,955   55,932   63,956   (8,024 ) (12.55 ) 54,128  














  Debt securities 50,965   50,965   55,181   (4,217 ) (7.64 ) 46,380














  Equities 4,990   4,967   8,774   (3,807 ) (43.39 ) 7,748  














Loans 421,109   279,593   232,429   47,164   20.29   382,295  














  Deposits at credit institutions 46,756   45,793   36,326   9,467   26.06   38,277  














  Loans and credits 366,790   227,273   190,722   36,551   19.16   336,946  














  Other 7,563   6,526   5,381   1,145   21.29   7,072  














Investments 3,979   16,486   3,525   12,961   367.67   3,748  
 












Intangible assets and property and equipment 12,046   6,829   5,630   1,199   21.29   10,980  














Goodwill 15,871   5,200   4,908   292   5.95   15,091  














Insurance and reinsurance assets 3,569   104   1,973   (1,868 ) (94.72 ) 5,208  














Other 34,579   28,499   17,529   10,969   62.58   28,527  
 












Total assets 729,139   450,340   366,269   84,071   22.95   661,113  














                           
                           
Liabilities and shareholders’ equity                        
Trading portfolio 111,668   20,732   10,534   10,197   96.80   99,578  














  Customer deposits 12,810   59     59       20,541  














  Marketable debt securities 19,192           19,466  














  Other 79,666   20,673   10,534   10,139   96.24   59,571  














Financial liabilities at amortized cost 492,799   352,122   302,204   49,918   16.52   443,476  














  Due to central banks and credit institutions 71,774   71,322   64,882   6,441   9.93   58,526  














  Customer deposits 285,568   188,941   170,538   18,403   10.79   269,631  














  Marketable debt securities 100,321   68,437   48,196   20,241   42.00   87,450  














  Subordinated debt 22,915   12,861   12,220   641   5.24   22,178  














  Other financial liabilities 12,220   10,560   6,368   4,192   65.83   5,691  














Insurance liabilities 45,779   8,000   5,658   2,341   41.38   41,568  














Provisions 18,428   16,515   13,098   3,417   26.09   15,660  














Other liability accounts 12,358   8,842   7,268   1,574   21.65   16,708  














Preferred securities 8,555   5,321   3,917   1,404   35.84   7,623  














Minority interests 2,462   2,462   1,993   469   23.50   2,085  














Equity adjustments by valuation 3,004   2,511   1,517   994   65.51   1,778  














Capital stock 3,127   3,127   2,384   743   31.16   3,127  














Reserves 28,989   29,061   15,448   13,612   88.12   27,215  














Income attributable to the Group 2,551   2,230   2,246   (16 ) (0.72 ) 3,606  














Less: dividends (581 ) (581 )   (581 )   (1,311 )














Total liabilities and shareholders’ equity 729,139   450,340   366,269   84,071   22.95   661,113  














Off-balance-sheet managed funds 152,186   135,886   120,094   15,791   13.15   139,995  














Total managed funds 881,325   586,226   486,364   99,863   20.53   801,108  















Table of Contents

January – June 2005    
16   Consolidated financial report

 

Customer loans
Million euros                        
  30.06.05   30.06.04   Variation w/o Abbey   31.12.04  









  with Abbey w/o Abbey       Amount   (%)      









Public sector 3,992   3,992   6,382   (2,389 ) (37.44 ) 4,264  













Other residents 137,269   137,269   114,216   23,053   20.18   124,807  













      Secured loans 67,995   67,995   53,388   14,607   27.36   59,826  













      Other loans 69,274   69,274   60,828   8,446   13.88   64,982  













Non-resident sector 257,603   92,380   75,232   17,148   22.79   236,306  













      Secured loans 161,077   23,629   20,432   3,197   15.65   152,541  













      Other loans 96,526   68,751   54,801   13,950   25.46   83,765  













Gross loans and credits 398,864   233,642   195,831   37,811   19.31   365,377  













Credit loss allowance 7,340   6,369   5,108   1,260   24.67   6,853  













Net loans and credits 391,524   227,273   190,722   36,551   19.16   358,524  













Pro memoria: Doubtful loans 4,280   2,962   3,009   (47 ) (1.57 ) 4,191  













         Public sector 1   1   1   (1 ) (43.81 ) 3  













         Other residents 973   973   903   70   7.73   999  













        Non-resident sector 3,306   1,988   2,105   (117 ) (5.54 ) 3,189  













                         
                         
Credit risk management (*)
Million euros
  30.06.05   30.06.04   Variation w/o Abbey   31.12.04  









  with Abbey w/o Abbey       Amount   (%)      









Non-performing loans 4,319   3,001   2,909   92   3.17   4,105  













NPL ratio (%) 1.00   1.13   1.28   (0.15 )     1.02  













Credit loss allowances 7,554   6,582   5,256   1,327   25.24   6,821  













   Specific 3,145   2,673   2,429   244   10.06   3,013  













   General-purpose 4,410   3,909   2,827   1,082   38.28   3,809  













NPL coverage (%) 174.92   219.36   180.70   38.66       166.14  













                         
Ordinary non-performing and doubtful loans ** 3,134   2,668   2,369   299   12.64   2,753  













NPL ratio (%) ** 0.73   1.01   1.04   (0.03 )     0.69  













NPL coverage (%) ** 241.07   246.68   221.86   24.82       247.77  













(*) Excluding country-risk                        
(**) Excluding mortgage guarantees                        
Note: NPL ratio: Non-performing loans / computable assets                        
                         
                         
Non-performing loans by quarter                        
Million euros                        
  2004   2005  













  Q1   Q2   Q3   Q4   Q1   Q2  













Balance at beginning of period 3,513   2,924   2,909   2,933   4,105   4,418  













   + Net additions * (159 ) 234   261   1,282   496   367  













   - Write-offs (430 ) (249 ) (237 ) (109 ) (183 ) (466 )













Balance at period-end 2,924   2,909   2,933   4,105   4,418   4,319  













(*).- In Q4 04, 1,117 million relate to Abbey.                        

Table of Contents

    January – June 2005
Consolidated financial report   17

 


 


 

Trading portfolios*. VaR by region. Second quarter      
Million euros            
  2005   2004  







  Avg   Latest   Avg  







             
Total 18.7   17.8   15.2  







Europe 9.3   7.0   3.5  







USA 1.7   1.5   2.9  







Latin America 16.1   16.3   14.5  







Trading portfolios*. VaR by product. Second quarter      
Million euros                
  Min   Avg   Max   Latest  









Total trading                
Total VaR 17.6   18.7   20.4   17.8  









Diversification effect (6.8 ) (9.1 ) (12.2 ) (9.1 )









Fixed income VaR 13.2   14.9   16.5   15.0  









Equity VaR 3.1   4.4   6.6   3.8  









Currency VaR 8.1   8.5   9.4   8.1  










 

Trading portfolios*. VaR performance 2005
Million euros


Table of Contents

January – June 2005    
18   Consolidated financial report

 

Customer funds under management
Million euros                        
  30.06.05   30.06.04   Variation w/o Abbey   31.12.04  









  with Abbey w/o Abbey       Amount   (%)      













                         
Public sector 14,555   14,555   10,504   4,051   38.57   13,998  













Other residents 81,827   81,827   84,631   (2,804 ) (3.31 ) 86,234  













   Demand deposits 48,454   48,454   44,753   3,700   8.27   44,259  













   Time deposits 18,436   18,436   21,597   (3,161 ) (14.64 ) 24,383  













   REPOs 14,938   14,938   18,281   (3,343 ) (18.29 ) 17,592  













Non-resident sector 201,996   92,617   75,402   17,215   22.83   189,941  













   Demand deposits 111,965   33,698   28,092   5,606   19.95   95,263  













   Time deposits 74,746   46,736   37,349   9,387   25.13   74,934  













   REPOs 11,613   8,563   7,424   1,139   15.34   17,128  













   Public Sector 3,672   3,620   2,536   1,083   42.72   2,616  













Customer deposits 298,379   189,000   170,538   18,462   10.83   290,173  













Debt securities 119,513   68,437   48,196   20,241   42.00   106,916  













Subordinated debt 22,915   12,861   12,220   641   5.24   22,178  













Insurance liabilities 45,779   8,000   5,658   2,341   41.38   41,568  













On-balance-sheet customer funds 486,586   278,298   236,613   41,685   17.62   460,835  













Mutual funds 100,642   99,040   89,773   9,267   10.32   94,125  













Pension plans 39,495   24,797   20,316   4,480   22.05   34,873  













Managed portfolios 12,049   12,049   10,005   2,044   20.43   10,997  













Off-balance-sheet customer funds 152,186   135,886   120,094   15,791   13.15   139,995  













Customer funds under management 638,772   414,184   356,708   57,476   16.11   600,830  













 

Customer funds under management
Billion euros

Customer funds under management. June 2005
% o/ operating areas



Table of Contents

    January – June 2005
Consolidated financial report   19

 

Shareholders’ equity and capital ratios
Million euros  
   
          Variation      








 
  30.06.05   30.06.04   Amount   (%)   31.12.04  











Capital stock 3,127   2,384   743   31.16   3,127  











Additional paid-in surplus 20,370   8,721   11,649   133.58   20,370  











Reserves 8,619   6,748   1,871   27.73   6,949  











Treasury stock (0 ) (21 ) 20   (97.89 ) (104 )











On-balance-sheet shareholders’ equity 32,116   17,832   14,284   80.10   30,342  











Net attributable income 2,551   2,246   305   13.58   3,606  











Interim dividend distributed         (792 )











Shareholders’ equity at period-end 34,667   20,079   14,589   72.66   33,156  











Interim dividend not distributed (581 )   (581 )   (1,046 )











Shareholders’ equity 34,086   20,079   14,007   69.76   32,111  











Valuation adjustments 3,004   1,517   1,487   97.99   1,778  











Minority interests 2,462   1,993   469   23.50   2,085  











Preferred securities 8,555   3,917   4,638   118.41   7,623  











Shareholders’ equity and                    
   minority interests 48,107   27,506   20,601   74.90   43,596  











Basic capital 28,609   17,636   10,973   62.22   24,419  











Supplementary capital 20,628   8,582   12,046   140.36   19,941  











Computable capital (BIS criteria) 49,238   26,218   23,020   87.80   44,360  











Risk-weighted assets (BIS criteria) 384,428   217,111   167,317   77.07   340,946  











BIS ratio 12.81   12.08   0.73       13.01  











      Tier 1 7.44   8.12   (0.68 )     7.16  











Cushion (BIS ratio) 18,484   8,849   9,634   108.87   17,084  











 

Statement of changes in consolidated shareholders’ equity
Million euros        
  Jan-Jun 05   Jan-Jun 04  





Available-for-sale financial assets (425 ) (322 )





Other financial liabilities at fair value    





Cash flow hedges 70   (69 )





Hedges of net investments in businesses abroad (157 ) (17 )





Exchange differences 1,738   (113 )





Long-term assets for sale    





Net revenues recorded in shareholders’ equity 1,226   (521 )





Net consolidated income (published) 2,811   2,446  





Adjustments for changes in accounting criteria    





Adjustments for misstatements    





Net consolidated income 2,811   2,446  





Parent Bank 3,778   1,725  





Minority interests 260   200  





Total revenues and expenses 4,037   1,925  





 

Rating agencies
          Financial
  Long term   Short term   Strength






           
           
Moody’s Aa3   P1   B






Standard & Poor’s A+   A1    






Fitch Ratings AA-   F1 + B







Table of Contents

 

January – June 2005    
20   Information by segments

 

Description of the segments

As a result of the entry into force of the International Financial Reporting Standards (IFRS), Grupo Santander has redefined its business areas. The new rules introduce changes to both the accounting principles as well as the way financial statements are presented, and they also specifically regulate information on the different business segments of companies in aspects such as their definition, breakdown and the minimum level of information to be supplied. The new areas also reflect the recent incorporation of Abbey, following the consolidation of its balance sheet at the end of 2004.

The financial information presented for the first quarter of 2005 reflects the new structure of the business areas and the data for 2004 has been adjusted in accordance with the criteria so that like-for-like comparisons can be made.

The financial statements of each business area have been drawn up by adding up the Group’s basic operating units. The information relates to both the accounting data of the companies in each area as well as that provided by the management information systems. In all cases, the financial statements are adapted to the new rules, applying the same general principles as those used in the Group.

As well as applying the general accounting changes set out on pages 10 and 11 of this Report to the different business areas, some internal criteria which better identify the risks and returns of each business have been changed, in accordance with the principles established in the new rules. The main changes are as follows:

Centralised costs. Although the principle of applying to each unit the costs of central services incurred by them for support and control is maintained, corporate and institutional expenses related to the functioning of the Group are excluded. These are now recorded in Financial Management and Equity Stakes. These costs used to be assigned to all businesses. On the other hand, the costs related to projects underway, mainly spending on IT systems, which were not of a corporate nature have been applied to the corresponding business.
   
Provisions and total funds for country risk. Both the risk, as well as its provision are applied to the business area responsible for its management and where the net revenues of these operations are reflected. Only those intra-group operations which maintain the provisions, where risk disappears on an accounting basis, continue to be recorded, as before, in Financial Management and Equity Stakes.
   
Pension provisions. The general principle is that each business assumes the cost for this concept, both the normal

allocation as well as that of possible deficits. The only exception relates to the amortisation derived from the initial deficit that surpasses the “corridor”. In these cases, as the aforementioned amortisation occurred because of a corporate decision by the Group, and provided it happens within five years and with the limit of the initial deficit, its cost will be assumed by Financial Management and Equity Stakes.

Shareholders’ equity. In line with the development in the Group of the necessary processes for calculating and managing economic capital, the adjustment for regulatory capital maintained until now has been eliminated. This means that each business maintains the shareholders’ equity it manages and only in those cases where this figure is higher than the economic capital will its use above this level be penalised. On the contrary no payment will be made to the business.

In accordance with the criteria established in the IFRS, the structure of the operating business areas is presented on two levels:

Principal level (or geographic). The activity of the Group’s operating units is segmented by geographical areas. This coincides with the Group’s first level of management and reflects our positioning in the world’s three main currency areas. In addition, information is provided on the most representative management units in each one of them. The reported segments are:

Continental Europe. This covers all retail banking business (including Banif, the specialised private bank), asset management and insurance and wholesale banking conducted in Europe with the exception of Abbey. Given the importance and specific weight of some of these units, the financial information of the Santander Central Hispano Network, Banesto, Portugal and Santander Consumer is detailed.

In addition, small units outside the three geographic areas, whose relative importance in total business is not significant and which are extensions of the main areas, are included in Continental Europe.

United Kingdom (Abbey). This only covers Abbey’s business, mainly focused on retail banking and insurance in the UK.
   
Latin America. This embraces all the Group’s financial activities conducted via its subsidiary banks and subsidiaries. It also includes the specialised units in International Private Banking, as an independent and


Table of Contents

    January – June 2005
Information by segments   21

 

  globally managed unit. Because of their specific importance, the financial statements of Brazil, Mexico and Chile are also set out. 

Secondary level (or business). This segments the activity of the operating units by the type of business. Information on the main sub segments of each unit is also provided. The reported segments are:

Retail Banking. This covers all customer banking businesses (except those of Corporate Banking which are managed globally throughout the world via a specific customer relations model developed by the Group over the last few years). Because of the relative importance of this business in total activity, details are provided by both geographic areas (continental Europe, United Kingdom-Abbey and Latin America) as well as in the main countries. The results of the hedging positions in each country are also included, conducted within the sphere of each one’s Assets and Liabilities Committee.
   
Asset Management and Insurance.This includes the contribution of the different units to the Group for the design and management of mutual and pension funds and insurance. Except for pension fund management entities in Latin America which have their own distribution networks, the Group uses, and remunerates through agreements, retail networks to place these products. This means that the result recorded in this business is net (deducting the distribution cost from gross income).
Global Wholesale Banking. This business reflects the returns from Global Corporate Banking, Investment Banking and Markets worldwide including all treasuries with global management, both for trading as well as distribution to customers (always after the appropriate distribution with Retail Banking customers), as well as equities business.

As well as these operating units, which cover everything by geographic area and businesses, the Group continues to maintain the area of Financial Management and Equity Stakes. This area incorporates the centralised activities relating to equity stakes in industrial and financial companies, financial management of the structural exchange rate position and of the parent bank’s structural interest rate risk, as well as management of liquidity and of shareholders’ equity through issues and securitisations. As the Group’s holding entity, it manages all capital and reserves and allocations of capital and liquidity. It also incorporates the accelerated amortisation of goodwill but not, as previously stated, the costs related to the Group’s central services apart from corporative and institutional costs related to the Group’s functioning.

As the sum of the amounts of the operating geographic areas (main level) is the same as that of the operating business areas (secondary level), adding the results of Financial Management and Equity Stakes to one or other total gives the overall Group total.


 

Distribution of attributable income by operative
geographical segments
January-June 2005
 
 
Distribution of income by before tax by operative
segments
January-June 2005
 
 


Table of Contents

January – June 2005    
22   Information by principal segments

 

Income statement and balance sheet principal segments
Million euros                            
      Operating areas       Continental Europe  









          Variation (%)              













  Jan-Jun 05   Jan-Jun 04   Total   w/o Abbey   Jan-Jun 05   Jan-Jun 04   Var. (%)  















Income statement                            
Net interest income 5,342   4,049   31.93   9.97   2,711   2,422   11.94  















Inc. from companies accounted by equity method 15   20   (25.17 ) (32.42 ) 10   18   (44.91 )















Net fees 2,885   2,287   26.12   7.10   1,546   1,493   3.55  















Insurance activity 399   79   405.93   37.29   61   42   45.26  















Commercial revenue 8,640   6,435   34.27   9.15   4,328   3,975   8.88  















Gains (losses) on financial transactions 979   464   110.97   68.46   311   200   55.51  















Gross operating income 9,619   6,899   39.43   13.14   4,639   4,175   11.11  















Inc. non-financial services (net) and other operating inc. 98   90   8.70   (10.06 ) 122   112   9.07  















General administrative expenses (4,551 ) (3,143 ) 44.78   6.74   (1,837 ) (1,774 ) 3.53  















   Personnel (2,747 ) (1,979 ) 38.82   5.69   (1,275 ) (1,231 ) 3.54  















   Other administrative expenses (1,803 ) (1,164 ) 54.90   8.53   (562 ) (543 ) 3.50  















Depreciation and amortisation (475 ) (392 ) 21.36   1.97   (251 ) (249 ) 1.01  















Net operating income 4,691   3,454   35.81   19.63   2,673   2,264   18.07  















Net loan loss provisions (634 ) (745 ) (14.78 ) (36.11 ) (377 ) (567 ) (33.50 )















Other income (49 ) (57 ) (14.17 ) 92.32   (28 ) (53 ) (47.51 )















Income before taxes 4,008   2,653   51.08   33.71   2,268   1,644   37.97  















Income from ordinary activity 2,958   2,035   45.36   29.58   1,622   1,168   38.92  















Net consolidated income 2,959   2,038   45.16   29.40   1,623   1,168   38.99  















Attributable income to the Group 2,775   1,883   47.38   30.32   1,554   1,105   40.59  















                             
                             
Balance sheet                            
Loans and credits* 390,310   189,631   105.83   19.21   183,001   157,181   16.43  















Trading portfolio (w/o loans) 102,661   28,485   260.40   63.52   26,984   16,161   66.97  















Available-for-sale financial assets 34,637   29,516   17.35   17.27   19,484   15,610   24.82  















Due from credit institutions* 109,794   86,222   27.34   9.73   72,658   65,575   10.80  















Intangible assets and property and equipment 10,579   4,987   112.11   7.51   4,041   3,847   5.06  















Other assets 71,050   25,061   183.50   22.15   17,472   16,224   7.69  















Total assets/liabilities & shareholders’ equity 719,031   363,903   97.59   20.32   323,641   274,598   17.86  















Customer deposits* 292,457   162,571   79.90   12.61   124,257   118,199   5.13  















Marketable debt securities* 59,291   21,973   169.84   24.74   23,613   17,204   37.26  















Subordinated debt 13,058   2,244   481.86   33.86   2,164   1,727   25.29  















Insurance liabilities 45,779   5,658   709.04   41.38   6,587   4,813   36.87  















Due to credit institutions* 139,812   96,332   45.14   13.46   79,853   71,792   11.23  















Other liabilities 144,966   57,469   152.25   49.06   73,630   49,217   49.60  















Shareholders’ equity 23,667   17,656   34.05   21.10   13,537   11,647   16.23  















Off-balance-sheet funds 152,186   120,094   26.72   13.15   93,824   87,507   7.22  















   Mutual funds 100,642   89,773   12.11   10.32   78,803   75,342   4.59  















   Pension funds 39,495   20,316   94.40   22.05   8,591   7,591   13.18  















   Managed portfolios 12,049   10,005   20.43   20.43   6,429   4,574   40.54  















Customer funds under management 562,772   312,540   80.06   14.35   250,444   229,449   9.15  















Total managed funds 871,218   483,997   80.00   18.54   417,464   362,105   15.29  















(*).- Includes all stock of concept classified in the balance sheet                            
                             
Ratios (%) and other data                            
ROE 24.16   21.02   3.14p.       23.32   19.15   4.17p.  















Efficiency ratio 46.00   43.94   2.06p.   (2.39p. ) 37.88   40.59   (2.71p. )















Efficiency ratio with depreciation and amortisation 50.87   49.52   1.35p.   (2.94p. ) 43.15   46.39   (3.24p. )















NPL ratio 0.96   1.21   (0.25p. ) (0.16p. ) 0.81   0.83   (0.02p. )















Coverage ratio 173.54   183.80   (10.26p. ) 35.53p.   242.35   213.46   28.89p.  















Number of employees (direct & indirect) 124,865   103,871   20.21 % (0.75 %) 42,824   44,311   (3.36 %)















Number of branches 10,099   9,219   9.55 % 1.78 % 5,270   5,163   2.07 %















Table of Contents

    January – June 2005
Information by principal segments   23

 

Income statement and balance sheet principal segments                
Million euros                
  United Kingdom   Latin America      







  (Abbey)              









  Jan-Jun 05   Jan-Jun 05   Jan-Jun 04   Var. (%)  









Income statement                
Net interest income 889   1,742   1,627   7.04  









Inc. from companies accounted by equity method 1   4   2   87.13  









Net fees 435   903   794   13.78  









Insurance activity 291   47   37   28.25  









Commercial revenue 1,616   2,696   2,460   9.59  









Gains (losses) on financial transactions 197   471   264   78.23  









Gross operating income 1,813   3,167   2,724   16.25  









Inc. non-financial services (net) and other operating inc. 17   (41 ) (22 ) 88.76  









General administrative expenses (1,195 ) (1,519 ) (1,369 ) 10.91  









   Personnel (656 ) (817 ) (748 ) 9.24  









   Other administrative expenses (540 ) (702 ) (621 ) 12.93  









Depreciation and amortisation (76 ) (148 ) (143 ) 3.63  









Net operating income 559   1,460   1,191   22.59  









Net loan loss provisions (159 ) (99 ) (178 ) (44.43 )









Other income 61   (81 ) (4 )  









Income before taxes 461   1,279   1,009   26.78  









Income from ordinary activity 321   1,015   867   17.01  









Net consolidated income 321   1,015   871   16.55  









Attributable income to the Group 321   900   777   15.73  









                 
Balance sheet                
Loans and credits* 164,251   43,058   32,450   32.69  









Trading portfolio (w/o loans) 56,082   19,595   12,324   59.00  









Available-for-sale financial assets 23   15,130   13,906   8.80  









Due from credit institutions* 15,183   21,953   20,647   6.33  









Intangible assets and property and equipment 5,217   1,321   1,141   15.77  









Other assets 40,439   13,139   8,837   48.68  









Total assets/liabilities & shareholders’ equity 281,194   114,197   89,305   27.87  









Customer deposits* 109,379   58,822   44,372   32.56  









Marketable debt securities* 31,883   3,795   4,769   (20.42 )









Subordinated debt 10,054   840   517   62.46  









Insurance liabilities 37,779   1,412   846   67.03  









Due to credit institutions* 30,511   29,448   24,539   20.00  









Other liabilities 59,302   12,035   8,252   45.84  









Shareholders’ equity 2,286   7,844   6,009   30.54  









Off-balance-sheet funds 16,300   42,062   32,588   29.07  









   Mutual funds 1,602   20,237   14,431   40.23  









   Pension funds 14,698   16,205   12,726   27.34  









   Managed portfolios   5,620   5,431   3.49  









Customer funds under management 205,396   106,931   83,091   28.69  









Total managed funds 297,495   156,259   121,892   28.19  









                 
(*).- Includes all stock of concept classified in the balance sheet                
                 
Ratios (%) and other data                
ROE 28.07   24.47   24.43   0.04p.  









Efficiency ratio 65.31   47.06   49.21   (2.15p. )









Efficiency ratio with depreciation and amortisation 69.46   51.73   54.44   (2.71p. )









NPL ratio 0.80   2.17   3.20   (1.03p. )









Coverage ratio 73.73   180.81   143.89   36.92p.  









Number of employees (direct & indirect) 21,778   60,263   59,560   1.18 %









Number of branches 716   4,113   4,056   1.41 %










Table of Contents

January – June 2005    
24   Information by principal segments

 

Continental Europe

Continental Europe includes all the activities carried out in this part of the world (i.e. both retail banking as well as asset management, insurance and global wholesale banking). The good earnings trend continued during the second quarter when gross operating income, net operating income and attributable income were higher than in previous quarters.

The first half results also compared very well with those of the same period of 2004. This was underscored by the 40.6% rise in attributable income. There were two main drivers. The first was the 18.1% increase in net operating income, the result of much higher revenues than in previous quarters and almost flat costs. The second was the reduced need for net loan-loss provisions, due to the high coverage levels already reached, in accordance with the new International Financial Reporting Standards (IFRS), which require lower provisions this year.

The income statement’s performance reflects greater activity, mainly lending, which continued to grow at a fast pace (+17%, eliminating securitisations), an improved efficiency ratio (-2.7 p.p. without depreciation and amortisation costs) and higher productivity. Business and attributable income per employee rose 16% and 43%, respectively.

Net interest income was EUR 2,711 million, 11.9% more than in the first half of 2004. This growth was due to the greater feeding through to the income statement of the rise in business volumes, the result of the stabilisation of spreads over the last few months. The trend was favourable in the four large business units included here. Of note was Santander Central Hispano Network, whose net interest income was 7.3% more than in the first half of 2004, consolidating the change of trend produced in the first quarter when year-on-year growth was 4.4%.

Total fees and insurance activity increased 4.7% to EUR 1,607 million. Portugal and Banif registered the highest growth while that of the Santander Central Hispano Network and Banesto was more moderate. Mutual and pension funds and insurance, fuelled by increased activity and volumes, continued to be the main drivers behind the growth in fees. Santander Consumer’s were lower because of reduced securitisations.

The higher gains on financial transactions reflect the growth in customers’ demand for treasury products. Of note in this trend, which continued that begun in 2004, was the 64.4% rise at the Santander Central Hispano Network and 21.4% at Banesto. Another factor was the market valuation of derivatives after applying the IFRS as they had a positive impact on the gains on financial transactions of wholesale banking.

As a result of the higher revenues, gross operating income grew 11.1%. This, together with general administrative expenses that only rose 3.5% and a good performance in all units, produced an improvement of 2.7 p.p. in the efficiency ratio to 37.9%, without depreciation and amortisation costs, or 43.2% including them.

All units improved their efficiency ratios. The Santander Central Hispano Network, Banesto and Santander Consumer are already below 40% (without depreciation and amortisation costs) and Portugal at 43%.

Net operating income was 18.1% higher than in the first half of 2004 at EUR 2,673 million. The four large retail banking units, whose results are set out below and which generated 88% of total net operating income, registered double digit growth.

Net loss provisions declined 33.5% in all units, as the limit established by the Bank of Spain of 125% of the necessary generic provision has been reached. This means that as of now the only part that needs provisions is that resulting from the increase in lending.

As a result, year-on-year growth in net operating income was double that of attributable income (+40.6% to EUR 1,554 million).

Lending excluding securitisations rose 17%, and was stronger in Retail Banking (+22%) as in Wholesale Banking basic financing declined due to the lower financing needs of big companies.

As regards total lending, Banesto Retail Banking increased 28%, the Santander Central Hispano Network 16% and Santander Consumer 36% (all excluding securitisations). Deposits and mutual and pension plans rose 5%.



Table of Contents

    January – June 2005
Information by principal segments    25

 

Continental Europe. Main units                                
Million euros                                
  Santander Central           Santander          
  Hispano Network   Banesto       Consumer   Portugal  











  Jan-Jun 05   Var. (%)   Jan-Jun 05   Var. (%)   Jan-Jun 05   Var. (%)   Jan-Jun 05   Var. (%)  















Income statement                                
Net interest income 1,006   7.32   539   8.76   655   34.19   321   4.64  

















Inc. from companies accounted by equity method     1   (93.32 ) 9   18.93      

















Net fees 757   3.06   274   6.81   82   (22.85 ) 151   12.02  

















Insurance activity     15   39.22       12   42.81  

















Commercial revenue 1,763   5.45   829   7.19   746   23.98   484   7.56  

















Gains (losses) on financial transactions 127   64.41   56   21.38   19   (10.12 ) 22   267.21  

















Gross operating income 1,890   8.04   885   8.00   765   22.82   507   11.03  

















Inc. non-financial services (net) and other operating inc. (3 )   120   21.78   10   (25.27 ) (5 ) (11.02 )

















General administrative expenses (744 ) 0.25   (396 ) 2.93   (242 ) 13.37   (216 ) 1.57  

















   Personnel (570 ) 0.46   (294 ) 3.79   (116 ) 16.30   (142 ) 0.79  

















   Other administrative expenses (174 ) (0.45 ) (102 ) 0.56   (125 ) 10.77   (74 ) 3.10  

















Depreciation and amortisation (119 ) (7.50 ) (52 ) 3.30   (26 ) 54.98   (28 ) 4.04  

















Net operating income 1,024   15.84   557   15.32   508   24.82   258   22.01  

















Net loan loss provisions (104 ) (58.75 ) (74 ) 3.59   (162 ) (3.44  ) (38 ) 112.80  

















Other income (8 ) 30.69   (4 )   (6 ) (54.25 ) (3 ) (93.75 )

















Income before taxes 911   45.83   479   13.61   340   50.23   217   43.65  

















Income from ordinary activity 656   45.99   328   16.81   237   46.11   173   34.45  

















Net consolidated income 656   45.99   328   16.81   237   46.11   173   34.45  

















Attributable income to the Group 656   45.94   259   15.53   237   45.85   172   40.02  

















                                 
Balance sheet                                
Loans and credits* 77,499   13.55   43,233   24.12   25,952   41.95   17,468   (5.58 )

















Trading portfolio (w/o loans) 1     5,415   186.78   2     903   7.55  

















Available-for-sale financial assets   (100.00 ) 9,217   7.71   61   (8.29 ) 8,467   56.02  

















Due from credit institutions* 181   17.24   12,091   9.45   8,038   67.65   11,290   (29.75 )

















Intangible assets and property and equipment 1,629   4.63   1,499   13.49   360   (10.59 ) 440   3.71  

















Other assets 1,040   (26.38 ) 6,447   38.84   1,013   27.08   3,227   11.92  

















Total assets/liabilities & shareholders’ equity 80,350   12.57   77,902   25.07   35,425   45.57   41,796   (5.33 )

















Customer deposits* 40,887   (3.51 ) 33,996   14.62   13,279   19.90   13,097   8.87  

















Marketable debt securities* 5   (98.43 ) 15,162   97.75   2,587   25.92   3,193   (26.18 )

















Subordinated debt     1,158   (8.98 ) 94   (18.69 ) 246   (27.63 )

















Insurance liabilities     2,573   11.31       2,302   35.75  

















Due to credit institutions* 53   (3.45 ) 13,541   10.45   16,199   71.28   19,332   (8.32 )

















Other liabilities 33,640   43.04   8,949   32.01   2,228   110.47   2,052   (34.43 )

















Shareholders’ equity 5,765   12.25   2,523   7.90   1,039   80.53   1,574   2.19  

















Off-balance-sheet funds 51,210   12.68   13,613   7.77   270   25.22   8,823   17.80  

















   Mutual funds 45,969   13.02   11,634   4.33   244   24.16   5,371   12.01  

















   Pension funds 5,241   9.77   1,371   12.38   27   35.82   980   13.98  

















   Managed portfolios     609   133.98       2,472   34.71  

















Customer funds under management 92,101   4.52   66,503   24.20   16,231   20.57   27,661   6.88  

















Total managed funds 131,560   12.61   91,515   22.15   35,696   45.39   50,619   (1.97 )

















                                 
(*).- Includes all stock of concept classified in the balance sheet               
                                 
Ratios (%) and other data                                
ROE 24.02   5.12p.   19.78   1.46p.   47.34   (5.07p. ) 19.77   3.88 p.

















Efficiency ratio 38.56   (2.66p. ) 37.98   (2.57p. ) 31.14   (2.31p. ) 42.60   (3.97p. )

















Efficiency ratio with depreciation and amortisation 44.84   (3.70p. ) 43.16   (2.89p. ) 34.44   (1.61p. ) 48.19   (4.35p. )

















NPL ratio 0.59   (0.05p. ) 0.54   (0.11p. ) 2.25   0.20p.   1.38   0.08p.  

















Coverage ratio 274.52   49.63p.   349.50   65.50p.   128.63   (5.85p. ) 216.93   44.23p.  

















Number of employees (direct & indirect) 19,083   (5.93% ) 9,568   (3.51% ) 5,051   6.94%   6,337   (4.10% )

















Number of branches 2,582   1.25 % 1,701   0.35 % 255   10.87 % 677   6.28 %


















Table of Contents

January – June 2005    
26   Information by principal segments

 

Santander Central Hispano Network

The Santander Central Hispano Network consolidated in the second quarter the growth trend of previous quarters. Attributable income amounted to EUR 350 million, bringing that for the first half to EUR 656 million (+45.9% more than in H1’04). Both figures set new records and all lines of the income statement did well.

The main drivers were the pick-up in net interest income, the good performance of net fees and of gains on financial transactions, cost control and reduced needs for loan-loss provisions.

Net interest income rose was 7.3% higher than in the first half of 2004 at EUR 1,006 million, confirming the improved trend. The pace of growth accelerated from 4.4% (Q1’05 vs Q1’04) to 10.3% (Q2’05 vs Q2’04).

The main factor at play here was the appropriate balance between business expansion, reflected in 16% growth in the monthly average balances of lending and 8% in customer funds, and efficient pricing management, which produced an improvement, albeit a modest one, in the portfolio’s spreads since the beginning of the year.

Net fees and gains on financial transactions contributed EUR 1,005 million, of which EUR 121 million were financial fees (recorded in net interest income), EUR 403 million services fees, EUR 350 million mutual and pension funds and securities and EUR 127 million gains on customer financial transactions (mainly interest rate and currency futures and options). Overall, they rose 11%.

Gross operating income was 8.0% higher at EUR 1,890 million and was higher in the second quarter (EUR 983 million) than in the first (EUR 906 million).

This performance is even more noteworthy if one bears in mind that it was achieved with lower operating costs (-0.9%). The combination of higher revenues and lower costs has a multiplying effect on net operating income, which rose 15.8% in the first half to EUR 1,024 million.

The efficiency ratio improved by 2.7 points to 38.6% (without depreciation and amortisation costs). The recurrence ratio (fees as a percentage of costs) stood at 102% (119% including gains on customer financial transactions).

As indicated in the first quarter report, there were two factors behind the excellent credit risk quality. First, the ratio of non-performing loans continued at historically low levels (0.59%) and second, the need for loan-loss provisions, in accordance with the criteria of the new accounting rules,

was significantly lower than in 2004. NPL coverage increased to 275%.

As a result of higher net operating income and lower provisions, attributable income was EUR 656 million, 45.9% more than in the first half of 2004 (+EUR 206 million).

Business activity continued to focus on strengthening customer relations and achieving the appropriate balance in the contribution of each customer segment to the Bank’s balance sheet. Year-on-year growth in the monthly balances of loans was 16%, and was mainly concentrated in the segment for companies (+24%), with the following rises: large companies (15%), medium-sized firms (18%), SMEs (22%) and micro companies (36%). Growth by products was also diversified (18% for mortgages, 15% for loans and 9% for commercial bills).

In customer funds, business concentrated on boosting growth rates through the introduction of new products and in offering investment alternatives to clients of “Supersatisfacción” deposits which matured during the first half. Significant progress was made on both fronts. Of note is the year-on-year increase in mutual funds of EUR 5,600 million (EUR 3,800 million of “Superselección Acciones”) and EUR 779 million in demand deposits.

Lastly, and reflecting its hallmark of continuous innovation, the Santander Central Hispano Network launched new products for lending and deposits.

In loans, it introduced the range of “Super Revolución” mortgages, which combine a fixed interest rate for five years with the possibility of lower monthly payments at the beginning of the loan by offering the option of choosing not to amortise the capital during this period. On the other side of the balance sheet, of note was the campaign to attract pay-rolls and new products for deposits.

Both products, focused on tending to the real demands of the market, aim to capture new customers and achieve more business with current clients.

Banesto

Thanks to strong growth in business, focused on targeted segments, as well as greater stability in customer spreads, cost control and excellent credit risk quality Grupo Banesto’s attributable income was 15.5% higher in the first half than in the same period of 2004.



Table of Contents

    January – June 2005
Information by principal segments   27

 

Like the other areas, Banesto’s figures were drawn up again on the basis of the criteria set out on pages 20 and 21 of this Report. This means that the data that follows does not coincide with those published independently by Banesto.

Net interest income amounted to EUR 539 million, 8.8% higher than in the first half of 2004. This was the result of strong activity, particularly in the most profitable segments and businesses and maintaining customer spreads, thanks to appropriate management of prices.

Net fees from services increased 6.8% over the first half of 2004 to EUR 274 million, with balanced growth in all revenue lines. Those from mutual and pension funds grew at a slower pace, largely due to the policy of capturing funds which was more focused on time deposits and so limited the growth in mutual and pension funds. Revenues from insurance increased 39.2% year-on-year to EUR 15 million.

Gains on financial transactions continued to rise, spurred by the distribution of treasury products to customers. They amounted to EUR 56 million, 21.4% more than in the first half of 2004, and consolidated the significant growth registered in previous periods.

As a result, gross operating income increased 8.0% year-on-year to EUR 885 million.

Net income from non-financial companies was 23.5% higher at EUR 117 million.

Operating costs grew 3.0%, consistent with the Group’s discipline in cost control, and combined with higher gross operating income produced a further improvement in the efficiency ratio (to 38.0% in the first half from 40.5% a year earlier, not including depreciation and amortisation costs).

Net operating income amounted to EUR 557 million, 15.3% more than in the first half of 2004.

The net loan-loss provision of EUR 74 million was 3.6% more than in the first half of 2004, the result of the increased volume of lending. Net specific allowances amounted to EUR 2.1 million compared with a provision release of EUR 0.8 million in H1’04. The generic allowance was EUR 71.9 million (EUR 72.8 million in H1’04)]. Banesto has already reached the upper limit of 125% of the generic provision.

Income before taxes was EUR 479 million, 13.6% higher. Net attributable income, after corporate income tax, was EUR 259 million, 15.5% higher than in the first half of 2004.

Lending, adjusted for securitisations, amounted to EUR 45,489 million (+24% over H1’04). Lending to the private sector increased 28%, and within it, secured loans rose 31%, commercial bills 17% and other credits and loans 27%.

Lending growth went hand in hand with careful control of credit risk quality. The ratio of non-performing loans was 0.54% at June 30, 2005, below the 0.65% registered a year earlier. NPL coverage also fared well and increased from 284% to 350% in the year to June.

On-balance sheet customer funds rose 29% year-on-year to EUR 52,889 million and off-balance sheet funds increased 8%. Total managed funds were 24% higher than in June 2004 at EUR 66,503 million.

Santander Consumer

Santander Consumer completed during the second quarter its acquisition of Norway’s Bankia and consolidated its business and results in the Group’s financial statements. The acquisition continues the selective expansion policy in consumer finance in Europe which over the last year has integrated PTF in Poland, Elcon and Bankia in Norway and Abfin in Holland.

Attributable income was 45.8% higher than in the first half of 2004 at EUR 237 million, largely due to organic growth in business and, to a lesser extent, new acquisitions, which contributed EUR 14 million (6% of the area’s total).

Gross operating income amounted to EUR 765 million, 22.8% more than in the first half of 2004. This rise was far more than that for operating costs (+16.4%) and produced a 24.8% increase in net operating income and an improvement of 2.3 p.p. in the efficiency ratio to 31.1% (not including depreciation and amortisation costs).

This growth was accompanied by high credit risk quality. The ratio of non-performing loans (2.25%) and NPL coverage (129%) were at very notable levels for consumer finance business.

Santander Consumer’s new lending amounted to EUR 9.266 million in the first half, 29% more year-on-year. Managed assets totalled EUR 29,937 million.

All the main units registered organic growth, as well as markets (Spain and Portugal, +16%; Germany, +12%; Italy, +35%) and products (auto financing, +32%; consumer loans and cards, +18%; direct, +33%). Of note was the high growth in new auto financing which compares very well with car sales and enabled us to continue to gain market share.



Table of Contents

January – June 2005    
28   Information by principal segments

 

Portugal

The latest forecasts for the Portuguese economy show growth of between 0.5% and 1% in 2005, as it could be affected by the tough measures taken to reduce the high budget deficit. In this context, Santander Totta generated attributable income of EUR 172 million, 40.0% more than in the first half of 2004. This increase was based on strong growth in business and in revenues from retail banking, flat costs and non-performing loans under control.

Santander Totta conducted its business in a very competitive environment for spreads, because of the low interest rates. Net interest income rose 4.6% and net fees increased 12.0%, particularly those from mortgages, cards, leasing and insurance, in line with the business volumes of these products.

Commercial revenue increased 7.6% which, together with almost flat costs, pushed up net operating income by 22.0% (higher than the first quarter growth of 16.9%). The efficiency ratio stands at 42.6%, (46.6% in H1’04)

Attributable income was 40.0% higher than in the first half of 2005.

Total lending increased by 8% (including securitisations), above the average market growth. Mortgages continued to grow strongly (+15%) and consumer lending (+18%), as well as loans for micro-companies (+16%) and SMEs (+8%).

The ratio of non-performing loans was 1.38%, up from 1.30% in June 2004 (1.03% and 1.10%, respectively, including securitised loans). NPL coverage rose from 173% in June 2004 to 217% a year later.

In customer funds, capitalisation insurance (+28%) and mutual funds (+12%) continued to lead the capturing of funds.

Others

The rest of businesses (Private Banking - Banif, Asset Management and Insurance and Global Wholesale Banking) generated attributable income of EUR 230 million, 57.2% more than in the first half of 2004.

Banif’s performance underscored the success of the new service of a single and global model for customers. It combines, within personalised advice, a range of high value added services and other basic ones. This strategy produced year-on-year growth of 35.8% in net operating income and 44.8% in attributable income.

United Kingdom (Abbey)

Abbey became part of Grupo Santander on November 12, 2004 and only its balance sheet was consolidated at December 31. The results of the first two quarters of 2005 were consolidated with the Group’s.

Like other businesses, Abbey’s income statement has been drawn up in accordance with the criteria set out on pages 20 and 21 of this Report. This means that the figures given here do not coincide with its own.

The focus in the first months of 2005 was on strengthening the management team, recovering the sales impetus and implementing a cost-cutting programme. A new corporate logo was also introduced, consistent with the Group’s global corporate identity.

These measures are in line with the strategic objectives for 2005, which are: stabilise recurrent revenues, boost productivity in sales and reduce costs. Progress was made on all fronts.

Of note in initiatives aimed at stabilisation of recurrent revenues and higher sales productivity are:

   Revenues stabilised after falling in the second half of 2004. The reasons for this included improvement in new loans and spreads that remained at similar levels over the past few months.
   
   The branch network’s sales capacity is improving. The number of authorisations for sales increased by close to 10% during the first half of 2005 and we expect it to reach 30% at the end of the year.
   
   Higher sales during the second quarter of two leading products: mortgages and savings. Abbey’s share of gross mortgage lending reached 9.6%, up from 8.8% in the first quarter. The volume of new mortgages was higher than repayments in the second quarter, reflected in a small rise in stock compared with declines in previous quarters. In savings, we also increased our market share over the first quarter in terms of net inflows.
   
   The number of accounts, credit cards granted, personal loans and investment products was higher than in the first half of 2004.

As regards cost savings:

   Operating costs in the second quarter (excluding those related to restructuring) were 7% lower than in the first quarter (excluding the exchange rate impact).


Table of Contents

    January – June 2005
Information by principal segments   29

 

   These costs, on the basis of local criteria, were EUR 118 million lower than in the first half of 2004.
   
   Restructuring costs amounted to EUR 120 million in the first half (EUR 37 million in the first quarter and EUR 83 million in the second). They were due to cost-cutting programmes and processes linked to regulatory changes and are in line with the target for the whole year.

Net operating income for the first half was EUR 559 million and attributable income EUR 321 million.

Gross operating income was EUR 1,813 million, of which EUR 945 million are from the second quarter (+8.8% over the first quarter).

General administrative expenses amounted to EUR 1,195 million including restructuring costs and were lower than our initial expectations. This makes us optimistic about attaining our goal of cutting them (excluding restructuring costs) by £150 million during 2005.

Net loan-loss provisions were EUR 159 million in the first half. The non-performing loans ratio was 0.80% at the end of June (4 b.p. lower than in March). As regards mortgages, Abbey’s credit quality indices are better than the market’s average. Arrears in personal loans rose a little because of the sharp rise in lending, but the NPL ratio has remained stable throughout the last quarters. These loans account for around 3% of Abbey’s total lending.

A further reduction of 30% during the first half brought the assets of the former wholesale banking activities to £3,300 million. Most of these assets are Porterbrook’s (which leases rolling stock to UK railway operators).

Abbey’s retail banking operations generated income before taxes of EUR 344 million and insurance business contributed EUR 116 million.

Customer loans amounted to EUR 165,223 million at the end of June and managed customer funds (excluding REPOs) stood at EUR 259,316 million. Both increased a little during the second quarter.

Latin America

Grupo Santander generated attributable income in Latin America of EUR 900 million in the first half (+15.7% y-o-y and +14.6% excluding the exchange rate impact).

Retail Banking continued to be the engine of growth, reflecting the rise in customer business. Its attributable

income rose 24.9% (+24.6% excluding the exchange rate impact).

These results were achieved in an economic environment that continued to show signs of expansion, but which is moving towards a more sustainable pace. The first half activity indicators suggest that GDP growth in 2005 will be around 4%.

Latin American countries have taken advantage of the global economic pick-up, and over the last years have adopted several reforms that make them less vulnerable to external shocks. The favourable financial conditions have translated into a recovery in capital inflows and an increase of reserves that support exchange rate stability. Central Banks are controlling inflation, while prudent fiscal policies have made possible a reduction of the ratio of debt over GDP. The market and rating agencies are now taking into account the region’s positive macro environment.

As well as these macroeconomic achievements, the Latin American financial system continues to grow on a solid basis. Savings (deposits plus mutual funds) grew 18.6% and loans in the region 22.3%. Loans other than mortgages to individuals (consumer, credit cards) continued to grow the most (32.9%). These growth rates indicate a rise in bankarisation, with more people obtaining loans.

Grupo Santander has 4,113 points-of-sale in the region, 18.6 million customers (including more than 830,000 companies), and 60,263 employees. Its global share of the region’s banking business (loans + deposits + mutual funds) is 9.7% (weighted average of the market share in each of the countries where the Group operates). Its share increased 21 b.p. during the first half. Additionally the Group has a 12.5 market share of pension plans.

The Group’s business model for Latin America is clearly focused on the customer, highly segmented, backed by technology and with appropriate management of costs and risks. Since the end of 2003, it has focused on business growth and development of recurrent revenues. This year, given the bright macroeconomic outlook for the region and its financial stability, provides a good opportunity for Grupo Santander to continue to expand its retail businesses.

The following factors should be taken into account when analysing the first half financial information:

   The earnings performance in euros was affected by exchange rates but less so than in previous quarters. The dollar, the currency used to manage the area, fell 4.6% against the euro (average exchange rate of the first half of 2005 against that of the same period of 2004).


Table of Contents

January – June 2005    
30   Information by principal segments

 

  The dollar’s slide against the euro was partly offset by the appreciation of some Latin American currencies against the dollar, particularly the Brazilian real and the Chilean peso. The average exchange rate of the Brazilian real appreciated from 3.64 to 3.29 per euro and the Chilean peso from 746 to 745, while other currencies depreciated: the Mexican peso from 13.7 to 14.2 and the Venezuelan Bolivar (which was devalued on March 3, 2005 to 2,150 per dollar) from 2,267 to 2,659.
   
   Interest rates, for the region as a whole, tended to rise during 2004 and in the first half of 2005. Average nominal interest rates, between the first half of 2004 and the same period of 2005, rose sharply in Brazil (19%), Chile (62%), Mexico (54%) and Puerto Rico (62%), while falling in Venezuela (-7%). The balances of the banks in these countries were managed in such a way as to maximise the results and reduce the market risks.
   
  In general terms, the rise in the region’s interest short term rates had a positive impact on the higher spreads of commercial business, while the profile adopted by interest rate curves dented the revenues of financial and/or market businesses.
   
The main developments of the Group’s activity in Latin America during the first half were:
   
The pace of growth in lending continued to accelerate in the main countries where the Group operates and the pace was faster than the market’s, increasing our market share to 11.5% from 11.3% in June 2004. The total volume, excluding the exchange rate impact, increased 20% year-on-year (excluding Fobaproa in Mexico). The Group’s continued focus on strengthening businesses

 

  with the greatest degree of revenue recurrence resulted in year-on-year rises of 36% and 39% in lending to individuals and SMEs, respectively.
   
In funds, on-balance sheet deposits (without REPOs) increased 21%, excluding the exchange rate impact, while mutual funds rose 20%. Total savings (the sum of deposits and mutual funds) rose 21%. Pension funds grew 17% year-on-year.
   
Commercial revenue increased 9.6% (+8.9% eliminating the exchange rate impact). A very positive factor here was the strong growth in business with customers, while the rise in nominal interest rates (of 27% for the whole region) positively benefited the spreads on retail businesses; the spreads on financial businesses, however, were negatively affected by the profile adopted by the interest rate curves.
   
The Group’s strong drive to develop banking/business services that generate fees (credit cards, cash management, foreign trade, mutual funds and insurance) produced growth of 13.5% in total fees and insurance activity (excluding the exchange rate impact).
   
Gains on financial transactions increased 68.7% year-on-year (without exchange rate impact).
   
  Gross operating income rose 14.7% (excluding the exchange rate impact) to EUR 3,167 million.
   
General administrative expenses are starting to moderate their growth, rising 10.9% year-on-year (+9.1% excluding the exchange rate impact), but more stable against Q4’04. The region’s average inflation rate was around 6%.

 

Latin America. Results   
Million euros            
   Gross operating    Net operating    Attributable income   
income income to the Group













  Jan-Jun 05   Var. (%)   Jan-Jun 05   Var. (%)   Jan-Jun 05   Var. (%)


Brazil 1,219   19.32   553   18.50   317   7.67  


Mexico 729   17.17   306   20.07   189   17.81  


Chile 504   15.68   276   36.15   157   45.80  


Puerto Rico 135   5.88   49   20.96   27   9.79  


Venezuela 201   6.04   98   2.83   70   (4.24 )


Colombia 55   28.82   22   67.02   22   69.38  


Argentina 177   17.92   78   49.59   38   188.60  


Rest 147   9.02   78   19.12   79   (12.74 )


Total 3,167   16.25   1,460   22.59   900   15.73  



Table of Contents

    January – June 2005
Information by principal segments   31

 

   Net loan loss provisions were 45.1% lower (excluding the exchange rate impact), maintaining the risk premium at moderate levels even though the segments with the highest premium (and also with the largest net return) are those growing the most.
   
   The credit quality ratios improved further. The non-performing loans ratio fell 1.03 points to 2.17% and NPL coverage rose 37 points to 181%.
   The efficiency (47.1% excluding depreciation and amortisation costs) and recurrence (59.4%) ratios were also better than in the first half of 2004 (2.2 and 1.4 points, respectively).
   
   By segments, Retail Banking’s gross operating income increased 15.9%, net operating income rose 23.8% and income before taxes 24.9%. Asset Management and Insurance, and Wholesale Banking also registered growth.


Table of Contents

January – June 2005    
32   Information by principal segments

 

Latin America. Main units  
 
 
 
 
 
Million euros  
 
 
 
 
 
  Brazil
Mexico
Chile













  Jan-Jun 05
Var. (%)
Jan-Jun 05
Var. (%)
Jan-Jun 05
Var. (%)













   
 
 
 
 
 
Income statement  
 
 
 
 
 
Net interest income
572
(4.19
)
477
16.63
337
17.60













Inc. from companies accounted by equity method 1
183.17
0
0
34.54













Net fees 297
27.02
223
7.56
114
11.59













Insurance activity 15
38.23
9
85.95
10
28.10













Commercial revenue 885
5.07
710
14.16
461
16.27













Gains (losses) on financial transactions 334
86.11
19
42
9.62













Gross operating income 1,219
19.32
729
17.17
504
15.68













Inc. non-financial services (net) and other operating inc. 1
(63.98
)
(32
)
54.47
(1
)
(63.87
)













General administrative expenses (597
)
17.94
(363
)
13.77
(204
)
2.82













      Personnel (320
)
16.34
(182
)
9.49
(125
)
5.29













      Other administrative expenses (277
)
19.83
(180
)
18.46
(79
)
(0.88
)













Depreciation and amortisation (70
)
36.05
(29
)
2.00
(22
)
(28.83
)













Net operating income 553
18.50
306
20.07
276
36.15













Net loan loss provisions (54
)
(34.29
)
(25
)
6.37
(38
)
(16.06
)













Other income (7
)
(9
)
(19
)
77.32













Income before taxes 492
27.29
272
14.49
219
49.17













Income from ordinary activity 324
7.28
261
18.08
180
45.97













Net consolidated income 324
7.28
261
18.08
180
42.01













Attributable income to the Group 317
7.67
189
17.81
157
45.80













   
 
 
 
 
 
Balance sheet  
 
 
 
 
 
Loans and credits* 8,356
72.10
12,235
30.16
12,077
26.14













Trading portfolio (w/o loans) 3,184
203.84
14,015
47.42
1,609
31.24













Available-for-sale financial assets 5,752
16.80
4,831
35.11
1,177
(8.95
)













Due from credit institutions* 7,203
18.61
7,697
(10.49
)
2,311
59.61













Intangible assets and property and equipment 433
40.87
311
3.89
285
6.50













Other assets 5,141
45.58
3,429
36.22
2,548
96.24













Total assets/liabilities & shareholders’ equity 30,070
44.98
42,518
25.43
20,006
32.44













Customer deposits* 9,427
85.77
22,283
23.15
11,363
38.34













Marketable debt securities* 550
(18.60
)
1,342
1.73
1,518
(13.37
)













Subordinated debt
62
777
50.37













Insurance liabilities 884
109.94
54
36.12
35
45.40













Due to credit institutions* 10,120
16.32
14,050
31.14
3,718
35.78













Other liabilities 6,274
49.97
2,811
27.33
1,309
77.22













Shareholders’ equity 2,815
67.07
1,915
25.79
1,287
14.57













Off-balance-sheet funds 10,411
52.84
8,795
34.62
8,155
24.70













      Mutual funds 9,912
53.11
5,602
41.91
2,193
13.12













      Pension funds
3,194
23.49
5,963
29.58













      Managed portfolios 499
47.62













Customer funds under management 21,272
63.84
32,538
25.20
21,848
28.17













Total managed funds 40,481
46.93
51,313
26.92
28,161
30.10













   
 
 
 
 
 
(*).- Includes all stock of concept classified in the balance sheet  
 
 
 
 
 
   
 
 
 
 
 
   
 
 
 
 
 
Ratios (%) and other data  
 
 
 
 
 
ROE 25.17
(5.67
p.)
22.09
(0.39
p.)
24.17
7.15
p.













Efficiency ratio 47.01
(0.63
p.)
49.54
(1.50
p.)
40.52
(5.07
p.)













Efficiency ratio with depreciation and amortisation 52.73
0.07
p.
53.46
(2.09
p.)
44.96
(7.83
p.)













NPL ratio 2.89
0.51
p.
0.89
(0.38
p.)
2.98
(0.68
p.)













Coverage ratio 164.62
(58.06
p.)
286.56
31.15
p.
141.12
26.71
p.













Number of employees (direct & indirect) 21,433
0.11
%
12,770
5.42
%
11,084
3.93
%













Number of branches 1,988
5.80
%
1,013
(0.88
%)
351
(5.39
%)













Table of Contents

    January – June 2005
Information by principal segments   33

 

The performance by countries was as follows:

Brazil

Santander Banespa is one of the main financial franchises in Brazil. It has a market share of 4%-5% for the country as a whole and double that in the south/southeast of Brazil, the strategically key area for the Group where close to 98 million people live and which generates 70% of Brazil’s GDP. The Group has 1,988 branches in Brazil and 6.6 million individual customers.

The Brazilian economy is consolidating its expansion in 2005, albeit with a more moderate pace of growth than in 2004. The government is continuing to implement economic policies aimed at maintaining the primary surplus and controlling inflation.

The Group’s focus in 2005 is to strengthen the most recurrent businesses and gain market share. This produced a 30% rise in total lending in the first half, excluding the exchange rate impact, with strong growth in lending to individual customers (credit cards, auto financing, consumer loans, etc), SMEs and companies. As a result, the market share of total loans reached 5.8%. Deposits (exluding REPOs) and mutual funds increased 25% (market share of 4.4%). Emphasis has been placed on retail savings, where we have an 8.0% market share in mutual funds

Attributable income rose 7.7% to EUR 317 million (-2.6% excluding the exchange rate impact).

Commercial revenues declined 5.0% (without exchange rate impact). The main developments were the strong growth in business volumes and the decline in spreads, although they remained high. Meanwhile the negative slope of the interest rate curve eroded the net interest income of financial business and markets in the first half of 2005. This negative impact, and that arising from the reduced value of portfolios because of the rise in interest rates, was offset by the positive effect of portfolio sales and the sale of a 20% stake in the electricity company AES Tietê in June. Part of the capital gains were used to strengthen the balance sheet.

Net fees increased 14.9% and costs rose 6.7%, both excluding the exchange rate impact.

The efficiency ratio in June was 47.0% (without depreciation and amortisation costs), the recurrence ratio 49.7%, ROE 25.2%, the NPL ratio 2.89% and NPL coverage 165%.

By segments, and excluding the exchange rate impact, Retail Banking’s net operating income increased 1.7% and its income before taxes 7.8%, because of lower net loan-loss

provisions. Asset Management’s income also grew strongly and Global Wholesale Banking’s increased 16.9%, because of the previously mentioned sale of AES Tietê.

Mexico

Santander Serfin is the third largest banking Group in Mexico by business volume, with a market share in loans of 16.4%, 15.9% in deposits and mutual funds and 8.3% in pensions. The Group has 1,013 branches and 6 million customers in Mexico (300,000 more in the first half). Additionally, the Bank has 3.1 million participants in pension plans. Although Banco Santander Mexicano and Banca Serfin have been managed as one single financial institution since December 2002, the merger of the two banks did not become effective until January 1, 2005.

The Mexican economy remained strong in 2005. The central bank’s monetary policy, which led to short-term interest rates of 9.5%-10%, has reduced inflationary tensions (inflation expectations of around 4%). The comfortable balance of payments situation and the high level of international reserves have helped to achieve a stable exchange rate.

The Group continues to focus in 2005 on a profitable increase in its businesses, in line with its medium-term strategic plan. Total lending, excluding Fobaproa, increased 25%, after eliminating the exchange rate impact, enabling Santander Serfin to consolidate its gain in market share (+0.8 points in the year to June 2005), with notable rises in strategically important products particularly consumer loans. This product grew at almost double the pace of its growth in the financial system as a whole. Deposits without REPOs and mutual funds grew 19% (excluding the exchange rate impact). Overall, the gain in their market share was 1.4 points over the last 12 months.

Attributable income was EUR 189 million in the first half, 17.8% more than in the same period of 2004 (+22.1% excluding the exchange rate impact). One factor at play was the very positive impact of the sharp rise in business, while interest rates, which increased 343 b.p. on average, benefited the spread of retail businesses but eroded the revenues of financial businesses.

Commercial revenue increased 18.3% (excluding the exchange rate impact). Net fees grew 11.4%. General administrative expenses, basically emanating from the increase in business infrastructure (840 more ATMs since June 2004) and those linked to business development, rose 17.7% (excluding the exchange rate impact). The strong increase of retail revenues pushed up net operating income by 24.4% (excluding the exchange rate impact).



Table of Contents

January – June 2005    
34   Information by principal segments

 

The efficiency ratio was 49.5% (without depreciation and amortisation costs), the recurrence ratio 61.4% and ROE 22.1%, while the non-performing loans ratio of 0.89% and coverage of 287% continued to underline the high credit risk quality.

By segments, and without the exchange rate effect, the net operating income of Retail Banking increased 13.2% and income before taxes rose 2.7%. That of Asset Management and Insurance and Global Wholesale Banking also grew.

Chile

Santander Chile is the largest financial franchise in the country, as underscored by its market shares: 23.0% in loans, 21.4% in deposits and mutual funds and 11.5% in pensions. It has 351 branches, 2.1 million banking customers and 600,000 participants in pension plans.

As in 2004, the Chilean economy is growing strongly in 2005, spurred by strong increases in investment, the main engine of economic growth. The Central Bank will prolong its gradual rise in interest rates, gradually reducing the monetary stimulus and returning to positive real interest rates.

Santander Santiago is focusing on profitable growth in businesses, particularly retail segments. Lending increased 14% (+27% to individuals) and deposits (without REPOs) and mutual funds grew 24% year-in-year (all excluding the exchange rate impact). These rates produced a gain in market share since June 2004 of 1.1 points in lending to individuals and 0.4 points in deposits and mutual funds.

Attributable income amounted to EUR 157 million in the first half, 45.8% more than in the same period of 2004 (+45.6% eliminating the exchange rate impact). This was the result of the combination of higher growth in commercial revenues (+16.1% excluding the exchange rate impact) and containment of general administrative costs (+2.6%, excluding the exchange rate impact).

The ratios are very good: efficiency (40.5%, without depreciation and amortisation costs), recurrence (55.9%), ROE 24.2%, non-performing loans (2.98%) and coverage 141%.

By segments and excluding the exchange rate impact, Retail Banking’s net operating income rose 60.8% (strong increase in revenues and flat costs) and income before taxes increased 85.8%. This high growth is not fully reflected in the bottom line for the country as a whole, because of Wholesale Banking’s smaller contribution.

Puerto Rico

Santander Puerto Rico is one of the largest financial institutions in Puerto Rico, with a market share of 11.1% in loans, 12.3% in deposits and 22.6% in mutual funds. It has 73 branches.

The Group is focusing in 2005 on growth in the most profitable businesses, particularly with individual customers (consumer loans and mortgages) and medium-sized companies. In line with these objectives, lending increased 26% year-on-year and deposits and mutual funds rose 36%. This produced a gain of 0.7 points in the market share of loans and 1.0 points in deposits plus mutual funds.

Attributable income rose 9.8% to EUR 27 million in the first half (+15.0% excluding the exchange rate impact). This was the result of a 10.9% rise in gross operating income (excluding the exchange rate impact) and almost flat general administrative expenses, which fell by 0.4% (excluding the exchange rate impact).

The efficiency ratio was 56.1% (without depreciation and amortisation costs), the recurrence ratio 42.3% and ROE 13.9%. The ratio of non-performing loans was 1.94% and coverage 144%.

Venezuela

Banco de Venezuela is one of the country’s largest banks, with market shares of 16.1% in loans and 12.6% in deposits. It has 246 branches and 2.1 million customers.

With oil prices likely to remain high, the Venezuelan economy is expected to grow in 2005 above its potential rate and will continue to enjoy a strong current account surplus.

The main focus of management in 2005 is the profitability of business and boosting recurrent revenues, with the emphasis on higher lending and a rise in transactional deposits (of high liquidity and low cost). Lending in the first half, eliminating the exchange rate impact, increased 77% year-on-year and the aggregate of deposits (excluding REPOs) and mutual funds rose 62%. This produced gains in their respective market shares of 1.5 and 0.1 points.

Thanks to this strategy, commercial revenue grew 20.3%, excluding the exchange rate impact, and attributable income amounted to EUR 70 million (+12.3% excluding the exchange rate impact).

The efficiency (without depreciation and amortisation costs) and recurrence ratios were 42.5% and 48.5%, respectively.



Table of Contents

    January – June 2005
Information by principal segments   35

 

ROE stood at 44.2%, the ratio of non-performing loans was 1.74% and coverage 403%.

Colombia

The Colombian economy will grow by close to 4% for the third year running.

Business continued to grow strongly in the first half. Lending increased 31% year-on-year and deposits (excluding REPOs) and mutual funds rose 36%. These increases were the result of a business model focused on selective growth and efficient management of costs.

Attributable income was EUR 22 million, 54.0% more than in the first half of 2004 (excluding the exchange rate impact). The credit risk quality indicators remained excellent (NPL ratio of 0.76% and coverage of 311%).

Other countries

The Argentine economy continues to recover, fuelled by domestic demand and solid growth of exports. The main development in the first half was the high level of acceptance

(76%) by creditors of the government’s foreign debt restructuring plan.

Lending by Grupo Santander (excluding that to the public sector) rose 32% year-on-year and was very focused on SMEs and individuals. Deposits and mutual funds increased 31%. During the first half the Bank capitalised $240 million of the debt it had with the Group.

On the one hand this enabled progress to be made in cleaning up and selling portfolios of government securities in foreign currency present in local balances (which had been cleaned up under Spanish GAAP in 2002) and, on the other, reduce at the same time expensive external liabilities. Attributable income amounted to EUR 38 million in the first half.

The activity and results of Bolivia and Peru remained positive, while Uruguay’s attributable income declined because of lower releases of provisions.

Santander Private Banking (the International Private Banking division) continued to perform well in the second quarter. Attributable income was 27.4% more in dollars than in the first half of 2004. Of note was the higher net interest income and control of costs.



Table of Contents

January – June 2005    
36   Information by principal segments

 

Financial Management and Equity Stakes                
Million euros                
          Variation    









  Jan-Jun 05   Jan-Jun 04   Amount   (%)  









                 
Income statement                









Net interest income (w/o dividends) (428 ) (355 ) (73 ) 20.57  









Dividends 94   167   (74 ) (44.11 )









Net interest income (334 ) (187 ) (147 ) 78.35  









Inc. from companies accounted by equity method 315   187   127   68.08  









Net fees (19 ) (11 ) (8 ) 69.06  









Insurance activity (2 ) (2 )    









Commercial revenue (40 ) (13 ) (27 ) 205.91  









Gains (losses) on financial transactions (100 ) 179   (279 )  









Gross operating income (141 ) 166   (307 )  









Income from non-financial services (net) and other operating income (2 ) (8 ) 6   (74.20 )









General administrative expenses (166 ) (148 ) (18 ) 12.52  









      Personnel (86 ) (75 ) (11 ) 14.09  









      Other administrative expenses (80 ) (72 ) (8 ) 10.89  









Depreciation and amortisation (14 ) (18 ) 4   (19.85 )









Net operating income (323 ) (8 ) (316 )  









Net loan loss provisions (38 ) (20 ) (18 ) 88.87  









Other results (189 ) (122 ) (66 ) 54.00  









Income before taxes [ordinary] (550 ) (150 ) (399 ) 266.19  









Net income from ordinary activity (148 ) 48   (196 )  









Net consolidated income [ordinary] (148 ) 48   (196 )  









Attributable income to the Group [ordinary] (224 ) 4   (228 )  









Attributable income to the Group (including extraordinaries) (224 ) 363   (587 )  









                 
Balance sheet                
Trading portfolio (w/o loans) 1,132   1,591   (459 ) (28.88 )









Available-for-sale financial assets 21,318   34,440   (13,122 ) (38.10 )









Investments 3,796   3,375   421   12.47  









Goodwill 15,858   4,838   11,020   227.78  









Liquidity lent to the Group 38,852   27,490   11,362   41.33  









Capital assigned to Group areas 23,667   17,656   6,012   34.05  









Other assets 29,317   13,996   15,321   109.47  









Total assets/liabilities & shareholders’ equity 133,940   103,385   30,555   29.55  









Customer deposits* 5,921   7,967   (2,046 ) (25.68 )









Marketable debt securities* 41,030   26,224   14,806   56.46  









Subordinated debt 9,857   9,976   (119 ) (1.19 )









Preferred securities 4,457   3,375   1,082   32.07  









Other liabilities 40,564   38,011   2,553   6.72  









Group capital and reserves 32,111   17,832   14,278   80.07  









Off-balance-sheet funds        









      Mutual funds        









      Pension funds        









      Managed portfolios        









Customer funds under management 56,808   44,167   12,641   28.62  









Total managed funds 133,940   103,385   30,555   29.55  









                 
(*).- Includes all stock of concept classified in the balance sheet                
                 
Resources                
Number of employees (direct & indirect) 1,635   1,406   229   16.29  
                 
                 

Table of Contents

    January – June 2005
Information by principal segments   37

Financial Management and Equity Stakes

This area is responsible for a series of centralised activities and acts as the Group’s holding entity, managing all capital and reserves and assigning capital and liquidity to the other businesses on the basis of the criteria set out on page 21 of this Report. The cost of liquidity via the transfer of funds to different businesses is at the short-term market rate, which was 2.09% in the first half of 2005 (2.04% in the same period of 2004).

Equity Stakes: this centralises the management of equity stakes in financial and industrial companies.
   
  The main development during the first half was the sale of 2.57% of The Royal Bank of Scotland, which generated a capital gain of EUR 717 million. As stated in other parts of this Report, it did not feed through to attributable income.
   
  Industrial stakes generated attributable income of EUR 214 million well above the EUR 92 million of the previous year (not considering the extraordinary capital gains).
   
  The increase was mainly due to the larger contribution of income from companies accounted for by the equity method, because of the higher earnings of these companies, principally Cepsa’s.
   
  The main sales of industrial stakes during the first half were 16.53% of Instituto Sectorial de Promoción y Gestión de Empresas, S.A. for EUR 24 million (capital gains of EUR 10 million). As regards investments, of note was the acquisition, announced in the first quarter, of 4.74% of Auna Operadores de Telecomunicaciones, S.A.
   
  Grupo Santander together with Endesa and Unión Fenosa (core shareholders of AUNA) have mandated Merrill Lynch to commence an orderly and competitive process for the sale of their stakes in AUNA, or if applicable, of its assets, after authorisation from its Board.
   
  The unrealised capital gains of industrial stakes of listed companies stood at EUR 2,700 million at the end of June.
   
Financial management: this area carries out the global functions of managing the structural exchange rate

position, the structural interest rate risk of the parent bank and the liquidity risk. The latter is conducted through issues and securitisations. It also manages the shareholders’ equity.

The cost of hedging the capital of the Group’s non-euro denominated investments is another activity of this sub-area. The current hedging policy is aimed at protecting the capital invested and the year’s results through various instruments that are deemed to be the most appropriate for their management. These investments, except for Brazil, were fully or partially hedged during the first half.

In 2004 the Group significantly reduced the portfolio of structural interest rate risk hedging, which has a negative impact when comparing net interest income and gains on financial transactions between the first half of 2004 and the same period of 2005.

The structural exchange rate position also negatively impacts the revenues compared to 2004. This sub-area also manages shareholder’s equity, the allocation of capital to each business unit, and the cost of financing investments.

There are also other negative items such as the amortisation of the initial excess of pension funds of the subsidiaries over the fluctuation band. The Group also considers it prudent to maintain in Argentina an additional fund that complements the provisions already assigned so that the capital of our subsidiaries in the country is covered as well as the loans granted to them by the Group. The impact on earnings of provisions and release of provisions, in accordance with these criteria, will be recorded in Financial Management and Equity Shareholdings and will thus be independent of those registered in Latin America.

This means that this sub-area’s overall contribution to earnings is normally negative.

This sub area also includes the provision constituted for the same amount as the capital gain generated from the sale of the stake in The Royal Bank of Scotland (see other parts of this Report).


 


Table of Contents

January – June 2005    
38   Information by secondary segments

 

Income statement and business volumes secondary segments                        
Million euros                               
  Operating business areas   Retail Banking   







      Variation (%)       Variation (%)  









  Jan-Jun 05   Total   w/o Abbey   Jan-Jun 05   Total   w/o Abbey  













                         
Income statement                        
Net interest income 5,342   31.93   9.97   5,113   38.79   13.42  













Inc. from companies accounted by equity method 15   (25.17 ) (32.42 ) 15    (39.37  ) (45.25 )













Net fees 2,885   26.12   7.10   2,371   27.64   6.74  













Insurance activity 399   405.93   37.29        













Commercial revenue 8,640   34.27   9.15   7,499   34.73   10.93  













Gains (losses) on financial transactions 979   110.97   68.46   510   174.46   69.89  













Gross operating income 9,619   39.43   13.14   8,009   39.24   12.84  













Inc. non-financial services (net) and other operating inc. 98   8.70   (10.06 ) 106   7.02   (10.03 )













General administrative expenses (4,551 ) 44.78   6.74   (3,987 ) 42.95   6.45  













   Personnel (2,747 ) 38.82   5.69   (2,450 ) 38.97   5.53  













   Other administrative expenses (1,803 ) 54.90   8.53   (1,537 ) 49.78   8.02  













Depreciation and amortisation (475 ) 21.36   1.97   (440 ) 23.07   2.08  













Net operating income 4,691   35.81   19.63   3,689   36.37   20.01  













Net loan loss provisions (634 ) (14.78 ) (36.11 ) (636 ) (5.10 ) (28.79 )













Other income (49 ) (14.17 ) 92.32   (62 ) 8.74   115.77  













Income before taxes 4,008   51.08   33.71   2,991   51.21   33.81  













                         
Business volumes                        
Total assets 719,031   97.59   20.32   573,119   148.35   26.54  













Loans and credits 390,310   105.83   19.21   364,031   128.43   25.36  













Customer deposits 292,457   79.90   12.61   258,647   101.39   16.22  













Retail Banking

Retail Banking generated income before taxes of EUR 2,991 million, 51.2% more than in the first half of 2004 and 33.8% higher excluding Abbey. Both Europe and Latin America performed well.

Retail Banking in Continental Europe continued its growth trends in volume and earnings. Net interest income was 13.4% higher than in the first half of 2004, net operating income increased 18.5% and income before taxes rose 37.7%. All units (Santander Central Hispano Network, Banesto Retail, Santander Consumer, Portugal Retail and Banif) grew at a brisk pace (double digit in net operating income and attributable income).

There were four main drivers behind the sharp rise in results: business growth, stronger in lending but also in customer funds; better management of prices in an environment of stable interest rates, which is producing a recovery of spreads; cost control, in particular at the Santander Central Hispano Network and Portugal, and

the lower needs for loan-loss provisions, because of the high credit risk quality and the coverage levels already reached.

Abbey’s Retail Banking operations generated revenues for the Group of EUR 1,519 million, net operating income of EUR 443 million and income before taxes of EUR 344 million.

The good earnings performance of Retail Banking in Latin America was based on strong growth in customer business, the excellent results in net interest income and net fees, and reduced needs for net loan-loss provisions. All of this was reflected in a 13.6% rise in commercial revenue, 23.8% in net operating income and 24.9% in income before taxes, all in euros.

The increasing proportion of customer business in all countries, due to the strong development of business in previous quarters, was generally reflected in significant



Table of Contents

    January – June 2005
Information by secondary segments   39

 

Income statement and business volumes secondary segments                    
Million euros                      
  Asset Management and Insurance Global Wholesale Banking









       Variation (%)        Variation  









  Jan-Jun 05   Total   w/o Abbey   Jan-Jun 05   (%)  











                     
Income statement                    
Net interest income (33 )   60.92   262   (26.68 )











Inc. from companies accounted by equity method   (100.00 ) (100.00 )   (100.00 )











Net fees 290   29.21   8.40   223   8.94  











Insurance activity 399   405.93   37.29      











Commercial revenue 656   114.06   18.79   485   (13.71 )











Gains (losses) on financial transactions 23   577.93   488.53   447   62.36  











Gross operating income 678   119.10   23.89   932   11.27  











Inc. non-financial services (net) and other operating inc. (0 )     (8 ) (28.77 )











General administrative expenses (299 ) 149.42   1.46   (265 ) 12.98  











   Personnel (138 ) 87.92   (1.98 ) (159 ) 11.67  











   Other administrative expenses (161 ) 247.23   6.93   (106 ) 15.02  











Depreciation and amortisation (9 ) 3.32   (7.03 ) (26 ) 3.47  











Net operating income 370   102.09   38.53   633   11.70  











Net loan loss provisions (0 )     2    











Other income 9       4   198.83  











Income before taxes 379   108.14   44.24   638   29.45  











                     
Business volumes                    
Total assets 8,087   29.36   29.36   137,825   8.63  











Loans and credits 249   (33.39 ) (33.39 ) 26,030   (12.93 )











Customer deposits 23   13.80   13.80   33,787   (0.97 )











 

rises in commercial revenue, net operating income and income before taxes. The table shows aggregate growth of the three main countries of 16.5% in the gross

operating income (in euros), which increases to 22.5% at net operating income level, and 23.5% in income before taxes.


 

Retail Banking. Income statement            
Million euros                        
   Gross operating Net operating Income before  
income income tax  









  Jan-Jun 05   Var. (%)   Jan-Jun 05   Var. (%)   Jan-Jun 05   Var. (%)  













                         
Continental Europe 4,018   11.01   2,302   18.53   1,892   37.71  













o/w: Spain 3,007   8.48   1,721   15.75   1,471   32.07  













   Portugal 451   12.93   216   28.67   175   63.05  













United Kingdom (Abbey) 1,519     443     344    













Latin America 2,472   15.94   944   23.77   755   24.93  













o/w: Brazil 914   16.48   292   12.41   223   19.16  













   Mexico 573   12.58   205   9.30   175   (0.85 )













   Chile 410   22.41   213   61.05   151   86.13  













Total Retail Banking 8,009   39.24   3,689   36.37   2,991   51.21  














Table of Contents

January – June 2005    
40   Information by secondary segments   

 

Asset Management and Insurance

Income before taxes was EUR 379 million, 108.1% more than in the first half of 2004 and 44.2% higher excluding Abbey’s contribution. Managed mutual and pension funds amounted to EUR 140,000 million (+12% y-o-y, excluding Abbey), and the liabilities from insurance contracts amounted to almost EUR 46,000 million (83% of it Abbey’s).

Asset Management. The global business of mutual and pension funds integrated in Santander Asset Management generated in the first half a total volume of fees for the Group of EUR 937 million, 21.6% higher than in the same period of 2004 (+10.7% without Abbey). Income before taxes, after deducting the fees paid to the distribution networks and operating costs, was EUR 184 million (+35.9% y-o-y).

In Spain Santander Asset Management managed EUR 73,000 million in funds and investment companies, making it the sector’s leader (market share of 26.1% in mutual and real estate funds, according to Inverco). Of note during the first half was the contracting of almost EUR 4,000 million in guaranteed funds (“Superselección Acciones 1, 2 y 3”) and EUR 271 million in equity funds. The latter represented 56% of the industry’s net capturing of equity funds and made the growth of our fund management institution the highest in this category.

We also bolstered our leadership in innovation with new products tailored to suit customers’ needs. The range of “concept” funds was completed with funds that are invested both in Spain (“Small Caps España”) and in international funds (“Selección Renta Fija”).

In alternative management, Optimal’s assets surpassed EUR 3,700 million in the first half (+34% y-o-y), confirming investors’ preference for alternative management funds of funds. We remained the leader in attracting real estate funds, with a net rise during the first half of approximately EUR 600 million for a total of EUR 3,000 million and a market share of 56%.

As a result of all these factors, Santander Asset Management was recognised as the “Best Asset Manager in Spain” by Thomson Financial through an annual survey of 7,000 customers and almost 2,000 professionals of the industry in 70 countries.

The volume of pension plans in Spain surpassed EUR 7,600 million at the end of June, 13% higher than a year earlier. In individual plans, which rose 12% year-on-year, the Group remained the leader with a market share of 17%.

In Portugal, mutual and pension funds increased 12% and 14%, respectively, year-on-year. The growth strategy in mutual funds has enabled the Group to become the second largest fund management institution (market share of more than 18%).

In Latin America, managed mutual funds amounted to EUR 19,500 million, 20% more than in June 2004 excluding the exchange rate effect, and with strong growth in all countries. This was the result of a differentiated strategy for each country which combines knowledge of the markets and local needs with exploiting our global capacities in management and the development of high value-added products.

Of note was Mexico, where mutual funds grew 31% year-on-year (excluding the exchange rate effect) to EUR 5,600 million. There were strong gains in market shares in the year to June (+248 b.p. in funds and +420 b.p. in revenues), putting us in second place. Features such as the rapid response with products adjusted to the market’s circumstances, dynamic management funds and a profound knowledge of the products in the branch network make Santander Asset Management one of the country’s fund management institutions with the best potential.

Brazil, whose managed assets increased 15% year-on-year (excluding the exchange rate impact) to EUR 9,900 million, focused on the retail segment. The successful launch in the first half of one and two-year guaranteed funds strengthened


 

Mutual funds, June 2005        
Million euros        
  Assets under   Var. (%) o/  
  management   Jun. 04  





         
Spain 73,432   4.09  





Continental Europe (excl. Spain) 5,371   12.01  





United Kingdom (Abbey) 1,602    





Latin America 20,237   40.23  





Total* 100,642   12.11  





* w/o Abbey: +10.3%        
Pensions plans. June 2005        
Million euros        
  Assets under   Var. (%) o/  
  management   Jun. 04  




 
         
Spain 7,611   13.08  





Continental Europe (excl. Spain) 980   13.98  





United Kingdom (Abbey) 14,698    





Latin America 16,205   27.34  





Total* 39,495   94.40  





* w/o Abbey: +22.1%        

 


Table of Contents

    January – June 2005
Information by secondary segments   41

 

the innovative style of the Group’s fund management institutions and increased the market share in the retail segment to around 8% in the year to June. New specialised funds for private banking that complete the range of Santander Asset Management Brazil (Multimercado funds), were also launched.

Chile, where the Group remained the leader in guaranteed funds, for individuals and in private banking (market share of 53%), completed its equities range with the launch of specialised funds (“Acciones Selectas”, “Retail & Consumo”). The overall market share is close to 21%.

Puerto Rico registered growth in its managed assets of around 27% (excluding the exchange rate impact). Argentina also consolidated its performance in fixed income funds and almost doubled its managed assets year-on-year (excluding the exchange rate effect).

Total pension plans in Latin America amounted to EUR 16,200 million, 17% more than in the first half of 2004 (excluding the exchange rate effect), and with growth in all countries.

Insurance. The Group’s insurance companies generated income before taxes of EUR 195 million in the first half (+316.4% y-o-y; +68.3% excluding Abbey), after disbursing the distribution fees to the networks. Including them, total net revenue from the Group’s insurance activity amounted to EUR 833 million, 164.1% more than in the first half of 2004 (+31.3% excluding Abbey), spurred by the distribution capacity of the Group’s banks and bancassurance management differentiated by countries.

In Spain, Santander Seguros maintained the growth trend in its strategic business of bancassurance and stepped up its sales capacity with the incorporation of two new channels

(Hispamer and UCI), which join the main one of the Banco Santander Central Hispano network. Their total contribution to the Group in the first half, including net fees and income before taxes, was EUR 92 million, 20% more than in the same period of 2004. Premium income increased 43% year-on-year. Of note was the take-off in strategic unemployment product (+72%) and the sale of products not linked to lending operations (+40%). This performance, combined with that of Banesto Seguros, is enabling Grupo Santander in Spain to attain its natural position in the market and consolidate itself among the leaders in two key products (individual life-risk and household).

In Portugal, the Group’s strategy combines the distribution of risk insurance related to credit operations with capitalisation-savings products. The first life-risk product not linked to lending began to be marketed during the first half. Premium income related to lending rose 29% and total earnings (income before taxes and net fees) increased 27%.

In the United Kingdom, Abbey’s insurance business from it was stronger in the second quarter than in the first. The sale of investment products doubled, partly because of the maturity and renewal of a structured product and also the launch of new guaranteed products. The sale of protection and general insurance, closely linked to mortgages, increased 11% and 4% over the first quarter, although the levels were still lower than in the first half of 2004.

In Latin America, the Group continued to develop its insurance distribution growth strategy through local banks. Backed by products related to lending, progress was made in placing non-linked bancassurance products through personalised offers (life, auto and household products). Of note, by countries, were Brazil, Mexico, Chile, Argentina and Venezuela whose total income increased 51% (excluding the exchange rate effect).


 

 

Asset Management and Insurance. Income statement
Million euros            
Gross operating Net operating Income before
income income tax













Jan-Jun 05   Var. (%)   Jan-Jun 05   Var. (%)   Jan-Jun 05   Var. (%)  













                         
Mutual funds 131   22.13   87   27.01   88   26.69  













Pension plans 158   16.04   97   43.84   96   45.54  













Insurance 390   484.69   186   294.61   195   316.40  













o/w: Abbey 295     116     116    













Total Asset Management and Insurance 678   119.10   370   102.09   379   108.14  














Table of Contents

January – June 2005    
42   Information by secondary segments

 

Global Wholesale Banking

Income before taxes amounted to EUR 638 million, 29.5% more than in the first half of 2004. This was due to an increase in revenues in line with that of costs (+11.7% in net operating income) and lower needs for loan-loss provisions.

Total revenues were 11.3% higher than in the first half of 2004, driven by greater customer activity and capital gains but with a lower contribution from own account operations in Latin American treasuries (gross operating income declined by EUR 63 million). Of note among revenues were those from higher value added businesses with customers (transactional banking, trade finance, custody, investment banking, treasury and equities). These revenues amounted to EUR 432 million (+14.8% y-o-y).

Operating costs grew 12.0% over the first half of 2004, due to business expansion and the launch of projects, such as Santander Global Connect and Santander Global Markets, mainly in Europe (+EUR 12 million). Lastly, the drop in basic financing sharply reduced the need for loan loss provisions.

The growth in greater value-added revenues, in particular, underscored the consolidation of the Global Wholesale Banking model based on a double vector (product-client).

In the client vector Global Wholesale Banking established in 2003 the Global Customer Relation Model for global management, by product and country, of the main clients of the Group’s corporate and institutional areas. The model is achieving its revenue growth goals in products of the highest value and geographic reach thanks to global teams, local executives in the markets where the client operates and product specialists.

The gross operating income from this model was EUR 242 million in H1’05 increasing for the third quarter running. Within this vector, value-added products increased its revenues while basic financing ones diminished. The reasons for this were the high liquidity in large companies and the general narrowing of spreads on loans. 
   
The product vector consists of three large areas:
   
1) Corporate products. This covers basic financing, transactional banking, trade finance and custody. Of note was the rising relative share of transactional products, trade finance and custody, whose revenues increased 8.4% year-on-year, while those from basic financing fell. 
   
2) Investment Banking. This embraces financing solutions (structured/project finance, syndicated loans, fixed-income origination) and corporate finance activities. Total revenues generated by these activities rose by 6.1%. 
   
  Of note in financing solutions were the following operations in the second quarter: in project finance, Petrobras in Brazil ($900 million), eight wind power parks and three small electricity stations of Enel and Unión Fenosa (EUR 250 million) and a shopping centre in Cartagena; in syndicated loans, operations with Endesa, Heineken, Iberdrola, Urbaser and Ebro Puleva for a total of more than EUR 6,000 million.
   
  In corporate finance, the Group continued to demonstrate its knowledge of sectors and leadership in the domestic markets where it operates. Of note during the second quarter were the issue of preferred shares for

 

 

Business model of Global Wholesale Banking

Table of Contents

    January – June 2005
Information by secondary segments   43

 

    Unión Fenosa, the advice given to shareholders selling their shares and for management in the secondary MBO of Pepe Jeans, the advisory services provided to Fagor for the acquisition of ElcoBrandt, the leading French domestic appliances company, and for Ercros’ purchase of Uralita’s chemical division. 
     
  3) Markets. This integrates equities and treasuries. The area’s revenues were 13.5% higher than in the first half of 2004, with a varied performance depending on the nature of each segment. 
     
    The best performance was that of revenues from businesses with customers (equities, sale of treasury products) which increased 24.1% year-on-year, and joined the contributions from the sale of equity stakes. On the other hand, own account treasury activity revenues declined because of the already mentioned negative evolution of Latin American treasuries. Most of the decline came from Brazil and Chile because of the impact of higher interest rates and the strong results in the first half of 2004 (which affects comparisons).
     
    Equities’ revenue increased 10.4% year-on-year, consolidating the leadership in brokerage in Spain (12% market share including Banesto Bolsa) and in Portugal (second, with a market share of 13%). This performance was also reflected in the improvement in the sector’s main rankings, both in Spain and Portugal (best broker- dealer for equity analysis, Thomson Extel) as well as Latin America (second in the asset weighted ranking of Institutional Investor).
     
    Revenues in Treasury Europe continued to register strong growth supported by business with customers as well as own trading positions.
     
    Of note in Spain was the growth in earnings from clients, driven by Santander Global Connect (our risk management solutions project for customers of the retail network) and Santander Global Markets (development of structured treasury projects for institutional and corporate clients). The structuring capacity and sales teams were
    also strengthened during the first half. In Portugal business with clients grew strongly, spurred by derivatives activity and origination with corporate clients, highlighting the success of the launch of Santander Totta Global Connect. 
     
    Treasury in New York also improved its results, providing solutions to corporate, institutional and retail clients. This was done by exploiting Santander’s knowledge and leadership in Latin American markets.
     
    In Latin America Santander continued to be the benchmark treasury in all markets. The increasing coordination of local treasuries with Madrid and New York enabled more global solutions to be provided to clients and greater crossed-selling of products.
     
    Brazil continued to capture good business opportunities with clients, mainly in the wholesale segment, and it also enjoyed a good second quarter in market making. In Mexico treasury focused on business with clients. Its results were better than in the first quarter, mainly because of operations with clients and markets. The Group remained the leading market maker in fixed income and the leader in the MEXDER derivatives market.
     
    Chile’s results continued to be good. The Group is the leader in the currency, interest rate swaps and local fixed income markets. A new system for Internet-based dollar transactions began to be established. It is the only one in the market and directly reaches customers with on-line prices. Argentina’s second quarter results from customers and trading were also good. We have an excellent position in currency operations and the sale of value-added products is rising.
     
    Venezuela’s businesses performed evenly during the second quarter. The Bank was first in operations with CADIVI and placed 12.42% of the 2025 sovereign bonds. Lastly, Colombia’s results were good. Of note were sales with customers of the network. The first local interest rate swap operation and the first structured operations in the domestic market were completed.


Table of Contents

January – June 2005    
44   The share

 

The Santander Central Hispano share

The financial markets performed well during the second quarter, with most European stock markets reaching three-year highs, after recovering from the significant correction in April triggered by fears of a slowdown in the economy.

The euro fell 6.7% against the dollar during the second quarter, to $1.21, after reaching its lowest point since August 2004 following the French and Dutch rejections of the new European Constitution in referendums.

In this environment, the Santander share ended the second quarter at EUR 9.59, 5.0% higher than the closing price of 2004. This was in line with the Euro zone (Euro Stoxx 50: +7.8%) and Spain’s market (Ibex-35: +7.7%).

Capitalisation

The market value of Santander Central Hispano at the end of the second quarter was EUR 59,979 million, an increase of EUR 19,304 million since June 2004. The rise was due to the higher share price and the increase in number of shares after the capital increase of November 2004. Grupo Santander is the largest bank in the Euro zone by this yardstick and the ninth in the world.

The share’s weighting in the Euro Stoxx 50 is 3.61% and 16.21% in the Ibex-35.

Trading

The number of shares traded during the first half of 2005 was 8,018 million for an effective value of EUR 74,302 million, the highest of Spain’s banks and with a liquidity ratio of 128%.

The number of shares traded was 28.1% more than in the first half of 2004 and the value increased 30.9%. The average daily number of shares traded was 64 million.

Regarding the friendly bid for Abbey National plc, Banco Santander announced it was seeking a listing on the LSE. The share began trading on July 1, 2005.

As a consequence, the Bank announced that the “free dealing facility” put in place until the shares were listed would end on July 22, 2005.

Shareholder remuneration

On May 1, the Bank paid a fourth interim dividend charged to 2004 earnings of EUR 0.0842 per share. This brought the

total dividend charged to 2004 earnings to EUR 0.3332 per share, 10% more than in 2003.

The Board also approved the first interim dividend charged to 2005 earnings of EUR 0.09296, 12% more than the same payment in 2004, which will be paid as of August 1.

The Santander Central Hispano share  
   
  30.06.2005


   
Shareholders and trading data  
Shareholders (number) 2,528,398


Shares outstanding (number) 6,254,296,579


Average daily turnover (no. of shares) 63,650,459


Share liquidity* (%) 128


   
   
Dividend per share euros
First interim dividend 2004 (01.08.04) 0.08300


Second interim dividend 2004 (01.11.04) 0.08300


Third interim dividend 2004 (01.02.05) 0.08300


Fourth interim dividend 2004 (01.05.05) 0.08420


First interim dividend 2005 (01.08.05) 0.09296


   
Price movements during the year  
Beginning (30.12.04) 9.13


High 9.83


Low 8.92


Last (30.06.05) 9.59


Market capitalization (millions) 59,979


   
Stock market indicators  
Price / Book value (X) 1.76


P/E ratio (X) 11.73


   
(*).- Number of shares traded during the year / number of shares

 



Table of Contents

    January – June 2005
The share   45

 

Shareholders

The total number of shareholders at June 30, 2005 stood at 2,528,398. The average investment per shareholder was EUR 23,722 (2,474 shares).

As regards the geographic distribution of the capital stock, 91.95% of the shareholders are European, with an average investment of EUR 21,843 (2,278 shares per shareholder), and shareholders from the Americas hold 7.87% of the capital stock (average investment of EUR 1,471,932 and 153,486 shares).

Companies held 73.09% of the capital stock and individuals 26.91%.

Comparative performance of share prices
December 30, 2004 to June 30, 2005
 


Table of Contents

January – June 2005    
46   Corporate Governance

 

On April 20, the 2004 Annual Report on Corporate Governance was reported as a material fact and made available on the Group’s website. As in other years the Report provides information in line with the model established by the National Securities Market Commission and also very detailed information on all aspects of the Group’s corporate governance.

Several developments during the second quarter affected the Board. On the one hand, Mr. Elías Masaveu Alonso del Campo, a director, died. On the other, the Shareholders’ Meeting held on June 18 ratified the appointment of Lord Burns and Mr. Luis Ángel Rojo Duque (appointed by coopting) as directors and reelected the following: Mr. Emilio Botín-Sanz de Sautuola y García de los Ríos, Mr. Matías Rodríguez Inciarte, Mr. Manuel Soto Serrano, Mr. Guillermo de la Dehesa

Romero, Mr. Abel Matutes Juan and Mr. Francisco Javier Botín-Sanz de Sautuola y O´Shea. This brought the total number of directors to 19, which was between the maximum and minimum numbers set in the corporate bylaws, and without filling the vacancy.

Shareholders, for the first time, were able to attend the Meeting on June 18 from a distance, exercising their rights electronically. A total of 24,081 shareholders holding 79,986,027 shares and representing 1.279% of the capital stock voted at a distance.

This measure was added to those put into practice at previous Meetings in order to enable shareholders to delegate and vote electronically beforehand. This was part of the ongoing process of facilitating and promoting the informed participation of shareholders in Meetings.



Table of Contents

    January – June 2005
Corporate Social Responsibility   47

 

Grupo Santander published its 2004 Annual Report on Corporate Social Responsibility along with the Annual Report and the Reports of the Auditing and Compliance and Appointments and Remuneration Committees. The CSR Report was distributed to shareholders at the Meeting on June 18 and is also available on the Group’s website in Spanish, English and Portuguese and in the Portuguese spoken in Brazil.

The CSR Report followed the indicators of the Global Reporting Initiative, one of the most internationally accepted references, and it was audited by Deloitte. It maintains the maximum criteria of transparency and sets out the Group’s activities with its main stakeholders: shareholders, customers, employees and suppliers. Santander’s relations with the society in all countries where it operates are also explained, particularly our commitment to universities and the steps taken to defend the environment.

Of note among the other CSR activities in the second quarter was Santander’s participation in the IV International Forum of Microcredits held in Colombia.

Reconciling working and family lives

A wide-ranging agreement with trade unions was signed during the second quarter which included measures to reconcile working and family lives, with a particular focus on supporting female employees.

The Programme to Support Employees (PAE) was also launched at Grupo Santander City. This provides a service that enables progress to be made in reconciling working and family lives while at the same time improving productivity, by

reducing the trips that employees make for personal reasons. The Bank opened its Corporate Centre for Training and Development, a strategic tool for the creation of value which will become a forum for meetings, transfer of knowledge and career development.

Universia and Santander Universities

The First International Meeting of the Rectors of Universia (www.universia.net), the largest university portal in the Spanish- and Portuguese-speaking world, was held in Seville. It was opened by José Luis Rodríguez Zapatero, the prime minister, and closed by King Juan Carlos and Queen Sofía. It was attended by more than 400 rectors of Spanish, Portuguese and Latin American universities. The challenges facing universities in the 21st century were debated and the importance of promoting collaboration between the academic and business worlds was highlighted.

Santander is the second best known Spanish company in the social sphere, according to a study drawn up by the Fundación Empresa y Sociedad (“Citizens in the face of the social actions of companies”). The results of this report underscored the strategic importance of our social responsibility, particularly the agreements with universities and the Universia portal.

Miguel de Cervantes Virtual Library

The Miguel de Cervantes Virtual Library Foundation, which was an award winner in the IT category of the 2004 University Company Prizes, renewed its collaboration with the Joan Lluís Vives Institute in order to disseminate the cultural legacy of the most important works written in Catalan.


 

 



   
  Investor Relations
  Ciudad Grupo Santander
  Edificio Pereda, 1st floor
Avda de Cantabria, s/n
28660 Boadilla del Monte
Madrid (Spain)
 

Tel: 34 (91) 259 65 20 / 34 (91) 259 65 15 / 34 (91) 259 65 17 / 34 (91) 259 65 18
Fax: 34 (91) 257 02 45
e-mail: investor@gruposantander.com

   
  Legal Head Office:
     Paseo Pereda, 9-12. Santander (Spain)
     Teléfono: 34 (942) 20 61 00
  Operational Head Office:
     Ciudad Grupo Santander.
     Avda. de Cantabria, s/n 28660 Boadilla del Monte. Madrid (Spain)
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
 
   
  www.gruposantander.com
   
   
   

ITEM 4
Key consolidated data in 2005                        
  Jan.-Jun. 05   Jan.-Jun. 04   Variation (%)   2004  
               
  with Abbey   w/o Abbey       with Abbey   w/o Abbey      
Balance sheet (million euros)                        
Total assets 729,139   450,340   366,269   99.07   22.95   661,113  
Customer loans 391,524   227,273   190,722   105.28   19.16   358,524  
Customer funds under management 638,772   414,184   356,708   79.07   16.11   600,830  
   On-balance sheet 486,586   278,298   236,613   105.65   17.62   460,835  
   Off-balance sheet 152,186   135,886   120,094   26.72   13.15   139,995  
Shareholders’ equity 34,086       20,079   69.76       32,111  
Total managed funds 881,325   586,226   486,364   81.21   20.53   801,108  
                         
                         
Capital and NPL ratios (%)                        
BIS ratio 12.81       12.08           13.01  
Tier I 7.44       8.12           7.16  
NPL ratio 1.00   1.13   1.28           1.02  
NPL coverage 174.92   219.36   180.70           166.14  
                         
                         
Income statement (million euros)*                        
Net interest income (w/o dividends) 4,799   3,910   3,620   32.58   8.03   7,372  
Commercial revenue 8,600   6,983   6,422   33.92   8.75   12,955  
Gross operating income 9,478   7,665   7,065   34.17   8.50   14,055  
Net operating income 4,368   3,809   3,447   26.73   10.52   6,662  
Net consolidated income (ordinary) 2,811   2,490   2,087   34.70   19.32   3,996  
Attributable income to the Group (ordinary) 2,551   2,230   1,887   35.19   18.17   3,606  
(*).- The extraordinary capital gains generated in the first half of 2004 (assigned to extraordinary allowances at the end of the year) and those in the first half of 2005 (used to constitute a fund of the same amount to cover possible contingencies) have no impact on these income statements.
                         
                         
Profitability and efficiency (%)                        
ROA 0.80       1.14           1.02  
Ordinary ROE 15.92       21.84           19.70  
Efficiency ratio (1) 48.41   44.44   45.03           46.12  
Efficiency ratio with depreciation and amortization (2) 53.49   49.74   50.74           52.00  
                         
                         
Market capitalisation and shares                        
Shares outstanding (millions at period-end) 6,254       4,768           6,254  
Share price (euros) 9.59       8.53           9.13  
Market capitalisation (million euros) 59,979       40,674           57,102  
EPS ordinary (euro) 0.4088       0.3975           0.7289  
Diluted EPS ordinary (euro) 0.4080       0.3973           0.7276  
P/E ratio (share price / annualized EPS) 11.73       10.73           12.53  
                         
                         
Other data                        
Shareholders (number) 2,528,398       1,100,827           2,685,317  
Number of employees 126,500       105,277           129,663  
   Continental Europe 42,824       44,311           43,366  
   United Kingdom (Abbey) 21,778                 24,361  
   Latin America 60,263       59,560           60,504  
   Financial management and equity stakes 1,635       1,406           1,432  
Number of branches 10,099       9,219           9,973  
   Continental Europe 5,270       5,163           5,233  
   United Kingdom (Abbey) 716                 730  
   Latin America 4,113       4,056           4,010  
                         
                         
(1).- (general administrative expenses - compensating fees / gross operating income + income from non-financial services (net))  
(2).- (general administrative expenses - compensating fees + depreciation and amortisation / gross operating income + income from non-financial services (net))        
Note: This information has not been audited. It was prepared in accordance with International Financial Reporting Standards (IFRS).  

Table of Contents

Income statement                    
Million euros                    
  Jan.-Jun. 05   Jan.-Jun. 04   Variation w/o Abbey  
                 
  with Abbey   w/o Abbey       Amount   %  
                     
                     
Net interest income (w/o dividends) 4,799   3,910   3,620   291   8.03  
Dividends 208   208   242   (34 ) (13.93 )
Net interest income 5,008   4,119   3,862   257   6.65  
Income from companies accounted for by the equity method 329   328   207   121   58.46  
Net fees 2,865   2,430   2,276   155   6.79  
Insurance activity 397   107   77   29   38.11  
Commercial revenue 8,600   6,983   6,422   562   8.75  
Gains (losses) on financial transactions 879   682   643   38   5.97  
Gross operating income 9,478   7,665   7,065   600   8.50  
Income from non-financial services 223   198   191   8   4.11  
Non-financial expenses (77 ) (69 ) (81 ) 12   (14.60 )
Other operating income (50 ) (50 ) (27 ) (23 ) 84.15  
Operating costs (5,206 ) (3,935 ) (3,700 ) (235 ) 6.34  
   General administrative expenses (4,717 ) (3,521 ) (3,291 ) (230 ) 7.00  
      Personnel (2,833 ) (2,178 ) (2,054 ) (123 ) 6.00  
      Other administrative expenses (1,883 ) (1,344 ) (1,236 ) (107 ) 8.67  
   Depreciation and amortisation (489 ) (414 ) (409 ) (4 ) 1.02  
Net operating income 4,368   3,809   3,447   362   10.52  
Impairment loss on assets (693 ) (534 ) (838 ) 304   (36.29 )
   Loans (672 ) (513 ) (765 ) 251   (32.84 )
   Goodwill     (2 ) 2   (100.00 )
   Other assets (21 ) (21 ) (71 ) 51   (71.11 )
Other income (217 ) (277 ) (106 ) (172 ) 162.72  
Income before taxes (ordinary) 3,459   2,998   2,503   495   19.77  
Corporate income tax (649 ) (509 ) (420 ) (89 ) 21.27  
Net income from ordinary activity 2,810   2,489   2,083   406   19.47  
Net income from discontinued operations 1   1   3   (3 ) (75.12 )
Net consolidated income (ordinary) 2,811   2,490   2,087   403   19.32  
Minority interests 260   260   200   60   30.12  
Attributable income to the Group (ordinary) 2,551   2,230   1,887   343   18.17  
Net extraordinary gains and writedowns     359   (359 ) (100.00 )
Attributable income to the Group (including extraordinaries) 2,551   2,230   2,246   (16 ) (0.72 )
                     
                     
Pro memoria:                    
   Average total assets 700,227   419,919   365,918   54,001   14.76  
   Average shareholders’ equity* 32,043       17,284   14,759   85.39  
                     
                     
(*).- Variation with Abbey.                    

Table of Contents

Quarterly                        
Million euros                        
  Q1 ’04   Q2 ’04   Q3 ’04   Q4 ’04   Q1 ’05   Q2 ’05  
                         
                         
Net interest income (w/o dividends) 1,798   1,821   1,844   1,908   2,321   2,478  
Dividends 45   197   103   44   36   172  
Net interest income 1,843   2,019   1,948   1,952   2,358   2,650  
Income from companies accounted for by the equity method 125   82   133   109   141   189  
Net fees 1,102   1,174   1,142   1,165   1,384   1,481  
Insurance activity 31   46   41   44   214   183  
Commercial revenue 3,101   3,320   3,262   3,270   4,096   4,503  
Gains (losses) on financial transactions 318   325   265   192   441   437  
Gross operating income 3,420   3,645   3,528   3,463   4,538   4,941  
Income from non-financial services 89   102   77   80   156   67  
Non-financial expenses (38 ) (43 ) (32 ) (32 ) (35 ) (42 )
Other operating income (18 ) (9 ) (21 ) (15 ) (13 ) (37 )
Operating costs (1,833 ) (1,867 ) (1,869 ) (1,964 ) (2,591 ) (2,615 )
   General administrative expenses (1,633 ) (1,657 ) (1,660 ) (1,744 ) (2,311 ) (2,405 )
      Personnel (1,017 ) (1,038 ) (1,048 ) (1,134 ) (1,384 ) (1,450 )
      Other administrative expenses (617 ) (620 ) (612 ) (610 ) (928 ) (956 )
   Depreciation and amortisation (200 ) (209 ) (209 ) (221 ) (280 ) (209 )
Net operating income 1,619   1,828   1,683   1,531   2,054   2,315  
Impairment loss on assets (366 ) (472 ) (496 ) (509 ) (291 ) (402 )
   Loans (328 ) (436 ) (471 ) (337 ) (281 ) (391 )
   Goodwill (2 )     (136 )    
   Other assets (35 ) (36 ) (25 ) (36 ) (10 ) (10 )
Other income (100 ) (6 ) 48   (180 ) (144 ) (72 )
Income before taxes (ordinary) 1,153   1,350   1,235   843   1,618   1,841  
Corporate income tax (189 ) (231 ) (196 ) 19   (314 ) (334 )
Net income from ordinary activity 964   1,120   1,039   862   1,303   1,506  
Net income from discontinued operations 2   1   2   6   0   0  
Net consolidated income (ordinary) 966   1,121   1,041   868   1,304   1,507  
Minority interests 110   89   94   97   119   141  
Attributable income to the Group (ordinary) 856   1,031   948   771   1,185   1,366  
Net extraordinary gains and writedowns   359   472   (831 )    
Attributable income to the Group (including extraordinaries) 856   1,391   1,420   (60 ) 1,185   1,366  

Table of Contents

Exchange rates: 1 euro / currency parity                    
                     
  Average (income statement)   Period-end (balance sheet)  
         
  Jan.-Jun. 05   Jan.-Jun. 04   30.06.05   31.12.04   30.06.04  
                     
                     
US$ 1.2848   1.2263   1.2092   1.3621   1.2155  
Pound sterling 0.6859   0.6732   0.6742   0.7050   0.6708  
Brazilian real 3.2929   3.6410   2.8351   3.6177   3.7851  
New Mexican peso 14.2189   13.7244   13.0152   15.2279   14.0706  
Chilean peso 744.8512   746.1072   700.7314   759.7110   771.2360  
Venezuelan bolivar 2,659.4330   2,267.4194   2,596.5152   2,611.9630   2,330.8428  
Argentine peso 3.7455   3.5723   3.4931   4.0488   3.6040  

Table of Contents

Net fees and insurance business                    
Million euros                    
  Jan.-Jun. 05       Jan.-Jun. 04   Variation w/o Abbey  
                     
  with Abbey   w/o Abbey       Amount %  
                     
                     
Commissions for services 1,645   1,296   1,240   57   4.57  
   Credit and debit cards 285   273   263   9   3.59  
   Insurance 436   308   238   69   29.04  
   Account management 244   243   215   27   12.74  
   Commercial bills 136   136   141   (5 ) (3.73 )
   Contingent liabilities 122   122   118   4   3.11  
   Other transactions 422   215   263   (48 ) (18.21 )
Mutual & pension funds 937   853   770   83   10.73  
Securities services 284   281   266   15   5.74  
Net fees 2,865   2,430   2,276   155   6.79  
Insurance activity 397   107   77   29   38.11  
Net fees and insurance business 3,263   2,537   2,353   184   7.82  

Table of Contents

Operating costs                    
Million euros                    
  Jan.-Jun. 05   Jan.-Jun. 04   Variation w/o Abbey  
                 
  with Abbey   w/o Abbey     Amount   %  
                     
                     
Personnel expenses 2,833   2,178   2,054   123   6.00  
General expenses: 1,883   1,344   1,236   107   8.67  
   Information technology 232   169   176   (8 ) (4.35 )
   Communications 186   120   119   2   1.64  
   Advertising 192   156   150   6   4.33  
   Buildings and premises 369   241   244   (3 ) (1.15 )
   Printed and office material 57   40   39   2   4.86  
   Taxes (other than income tax) 82   82   68   13   19.46  
   Other expenses 765   536   442   94   21.30  
Personnel and general expenses 4,717   3,521   3,291   230   7.00  
Depreciation and amortisation 489   414   409   4   1.02  
Total operating expenses 5,206   3,935   3,700   235   6.34  

Table of Contents

Net loan loss provisions                    
Million euros                    
  Jan.-Jun. 05   Jan.-Jun. 04   Variation w/o Abbey  
                 
  with Abbey   w/o Abbey       Amount   %  
                     
                     
Non performing loans 929   749   918   (169 ) (18.38 )
Country-risk (0 ) (0 ) 38   (38 )  
Recovery of written-off assets (256 ) (235 ) (191 ) (44 ) 22.97  
Total 672   513   765   (251 ) (32.84 )

Table of Contents

Balance sheet                        
Million euros                        
  30.06.05   30.06.04   Variation w/o Abbey   31.12.04  
                     
  with Abbey   w/o Abbey       Amount   %      
Assets                        
Cash on hand and deposits at central banks 9,404   8,941   6,155   2,786   45.26   8,801  
Trading portfolio 133,489   47,718   30,076   17,642   58.66   113,424  
   Debt securities 63,747   28,717   21,512   7,205   33.49   56,736  
   Loans and credits 20,183           17,508  
   Equities 7,807   4,123   3,034   1,089   35.89   4,470  
   Other 41,751   14,878   5,530   9,348   169.04   34,710  
Other financial assets at fair value 39,139   1,038   88   950     38,911  
   Loans and credits 4,551           4,071  
   Other 34,588   1,038   88   950     34,840  
Available-for-sale financial assets 55,955   55,932   63,956   (8,024 ) (12.55 ) 54,128  
   Debt securities 50,965   50,965   55,181   (4,217 ) (7.64 ) 46,380  
   Equities 4,990   4,967   8,774   (3,807 ) (43.39 ) 7,748  
Loans 421,109   279,593   232,429   47,164   20.29   382,295  
   Deposits at credit institutions 46,756   45,793   36,326   9,467   26.06   38,277  
   Loans and credits 366,790   227,273   190,722   36,551   19.16   336,946  
   Other 7,563   6,526   5,381   1,145   21.29   7,072  
Investments 3,979   16,486   3,525   12,961   367.67   3,748  
Intangible assets and property and equipment 12,046   6,829   5,630   1,199   21.29   10,980  
Goodwill 15,871   5,200   4,908   292   5.95   15,091  
Insurance and reinsurance assets 3,569   104   1,973   (1,868 ) (94.72 ) 5,208  
Other 34,579   28,499   17,529   10,969   62.58   28,527  
Total assets 729,139   450,340   366,269   84,071   22.95   661,113  
                         
                         
Liabilities and shareholders’ equity                        
Trading portfolio 111,668   20,732   10,534   10,197   96.80   99,578  
   Customer deposits 12,810   59     59     20,541  
   Marketable debt securities 19,192           19,466  
   Other 79,666   20,673   10,534   10,139   96.24   59,571  
Financial liabilities at amortized cost 492,799   352,122   302,204   49,918   16.52   443,476  
   Due to central banks and credit institutions 71,774   71,322   64,882   6,441   9.93   58,526  
   Customer deposits 285,568   188,941   170,538   18,403   10.79   269,631  
   Marketable debt securities 100,321   68,437   48,196   20,241   42.00   87,450  
   Subordinated debt 22,915   12,861   12,220   641   5.24   22,178  
   Other financial liabilities 12,220   10,560   6,368   4,192   65.83   5,691  
Insurance liabilities 45,779   8,000   5,658   2,341   41.38   41,568  
Provisions 18,428   16,515   13,098   3,417   26.09   15,660  
Other liability accounts 12,358   8,842   7,268   1,574   21.65   16,708  
Preferred securities 8,555   5,321   3,917   1,404   35.84   7,623  
Minority interests 2,462   2,462   1,993   469   23.50   2,085  
Equity adjustments by valuation 3,004   2,511   1,517   994   65.51   1,778  
Capital stock 3,127   3,127   2,384   743   31.16   3,127  
Reserves 28,989   29,061   15,448   13,612   88.12   27,215  
Income attributable to the Group 2,551   2,230   2,246   (16 ) (0.72 ) 3,606  
Less: dividends (581 ) (581 )   (581 )   (1,311 )
Total liabilities and shareholders’ equity 729,139   450,340   366,269   84,071   22.95   661,113  
Off-balance-sheet managed funds 152,186   135,886   120,094   15,791   13.15   139,995  
Total managed funds 881,325   586,226   486,364   99,863   20.53   801,108  

Table of Contents

Customer loans                        
Million euros                        
  30.06.05   30.06.04   Variation w/o Abbey   31.12.04  
                     
  with Abbey   w/o Abbey       Amount   %      
                         
                         
Public sector 3,992   3,992   6,382   (2,389 ) (37.44 ) 4,264  
Other residents 137,269   137,269   114,216   23,053   20.18   124,807  
   Secured loans 67,995   67,995   53,388   14,607   27.36   59,826  
   Other loans 69,274   69,274   60,828   8,446   13.88   64,982  
Non-resident sector 257,603   92,380   75,232   17,148   22.79   236,306  
   Secured loans 161,077   23,629   20,432   3,197   15.65   152,541  
   Other loans 96,526   68,751   54,801   13,950   25.46   83,765  
Gross loans and credits 398,864   233,642   195,831   37,811   19.31   365,377  
Credit loss allowance 7,340   6,369   5,108   1,260   24.67   6,853  
Net loans and credits 391,524   227,273   190,722   36,551   19.16   358,524  
Pro memoria: Doubtful loans 4,280   2,962   3,009   (47 ) (1.57 ) 4,191  
      Public sector 1   1   1   (1 ) (43.81 ) 3  
      Other residents 973   973   903   70   7.73   999  
      Non-resident sector 3,306   1,988   2,105   (117 ) (5.54 ) 3,189  

Table of Contents

Customer loans                        
Million euros                        
  31.03.04   30.06.04   30.09.04   31.12.04   31.03.05   30.06.05  
                         
                         
Public sector 5,626   6,382   6,208   4,264   4,279   3,992  
Other residents 110,053   114,216   118,912   124,807   128,876   137,269  
   Secured loans 51,655   53,388   57,072   59,826   62,962   67,995  
   Other loans 58,398   60,828   61,841   64,982   65,914   69,274  
Non-resident sector 72,555   75,232   80,303   236,306   244,101   257,603  
   Secured loans 20,636   20,432   21,470   152,541   155,693   161,077  
   Other loans 51,919   54,801   58,833   83,765   88,408   96,526  
Gross loans and credits 188,235   195,831   205,423   365,377   377,256   398,864  
Credit loss allowance 4,775   5,108   5,460   6,853   7,195   7,340  
Net loans and credits 183,460   190,722   199,964   358,524   370,061   391,524  
Pro memoria: Doubtful loans 2,990   3,009   3,052   4,191   4,489   4,280  
      Public sector 3   1   1   3   2   1  
      Other residents 955   903   886   999   898   973  
      Non-resident sector 2,033   2,105   2,165   3,189   3,589   3,306  

Table of Contents

Credit risk management (*)                        
Million euros                        
  30.06.05   30.06.04   Variation w/o Abbey   31.12.04  
                   
  with Abbey   w/o Abbey       Amount   %      
                         
Non-performing loans
4,319
3,001
2,909
92
3.17
4,105
 
NPL ratio (%)
1.00
1.13
1.28
(0.15
)
1.02
 
Credit loss allowances
7,554
6,582
5,256
1,327
25.24
6,821
 
   Specific
3,145
2,673
2,429
244
10.06
3,013
 
   General-purpose
4,410
3,909
2,827
1,082
38.28
3,809
 
NPL coverage (%)
174.92
219.36
180.70
38.66
166.14
 
 
 
 
 
Ordinary non-performing and doubtful loans **
3,134
2,668
2,369
299
12.64
2,753
 
NPL ratio (%) **
0.73
1.01
1.04
(0.03
)
0.69
 
NPL coverage (%) **
241.07
246.68
221.86
24.82
247.77
 
 
 
(*) Excluding country-risk                        
(**) Excluding mortgage guarantees                        
Note: NPL ratio: Non-performing loans / computable assets                        

Table of Contents

Credit risk management (*)                        
                         
  31.03.04   30.06.04   30.09.04   31.12.04   31.03.05   30.06.05  
                         
Non-performing loans 2,924   2,909   2,933   4,105   4,418   4,319  
NPL ratio (%) 1.33   1.28   1.23   1.02   1.07   1.00  
Credit loss allowances 4,938   5,256   5,573   6,821   7,167   7,554  
   Specific 2,427   2,429   2,462   3,013   3,207   3,145  
   General-purpose 2,510   2,827   3,111   3,809   3,959   4,410  
NPL coverage (%) 168.87   180.70   190.02   166.14   162.22   174.92  
                         
                         
Nonperforming loans by quarter                        
Million euros                        
  Q1 ’04   Q2 ’04   Q3 ’04   Q4 ’04   Q1 ’05   Q2 ’05  
                         
Balance at beginning of period 3,513   2,924   2,909   2,933   4,105   4,418  
   + Net additions * (159 ) 234   261   1,282   496   367  
   - Write-offs (430 ) (249 ) (237 ) (109 ) (183 ) (466 )
Balance at period-end 2,924   2,909   2,933   4,105   4,418   4,319  
                         
(*).- In Q4 04, 1,116.7 million relate to Abbey.                        

Table of Contents

Customer funds under management                        
Million euros                        
  30.06.05   30.06.04   Variation w/o Abbey    31.12.04  
                   
  with Abbey   w/o Abbey       Amount   %      
                         
                         
Public sector
14,555
  14,555   10,504   4,051   38.57   13,998  
Other residents
81,827
  81,827   84,631   (2,804 ) (3.31 ) 86,234  
   Demand deposits
48,454
  48,454   44,753   3,700   8.27   44,259  
   Time deposits
18,436
  18,436   21,597   (3,161 ) (14.64 ) 24,383  
   REPOs
14,938
  14,938   18,281   (3,343 ) (18.29 ) 17,592  
Non-resident sector
201,996
  92,617   75,402   17,215   22.83   189,941  
   Demand deposits
111,965
  33,698   28,092   5,606   19.95   95,263  
   Time deposits
74,746
  46,736   37,349   9,387   25.13   74,934  
   REPOs
11,613
  8,563   7,424   1,139   15.34   17,128  
   Public Sector
3,672
  3,620   2,536   1,083   42.72   2,616  
Customer deposits
298,379
  189,000   170,538   18,462   10.83   290,173  
Debt securities
119,513
  68,437   48,196   20,241   42.00   106,916  
Subordinated debt
22,915
  12,861   12,220   641   5.24   22,178  
Insurance liabilities
45,779
  8,000   5,658   2,341   41.38   41,568  
On-balance-sheet customer funds
486,586
  278,298   236,613   41,685   17.62   460,835  
Mutual funds
100,642
  99,040   89,773   9,267   10.32   94,125  
Pension plans
39,495
  24,797   20,316   4,480   22.05   34,873  
Managed portfolios
12,049
  12,049   10,005   2,044   20.43   10,997  
Off-balance-sheet customer funds
152,186
  135,886   120,094   15,791   13.15   139,995  
                         
Customer funds under management
638,772
  414,184   356,708   57,476   16.11   600,830  

Table of Contents

Customer funds under management                        
Million euros                        
  31.03.04   30.06.04   30.09.04   31.12.04   31.03.05   30.06.05  
                         
                         
Public sector 11,467   10,504   12,401   13,998   18,172   14,555  
Other residents 83,194   84,631   83,793   86,234   83,104   81,827  
   Demand deposits 42,306   44,753   43,908   44,259   46,123   48,454  
   Time deposits 21,614   21,597   23,135   24,383   20,928   18,436  
   REPOs 19,275   18,281   16,750   17,592   16,054   14,938  
Non-resident sector 75,905   75,402   74,217   189,941   183,455   201,996  
   Demand deposits 28,314   28,092   28,896   95,263   98,380   111,965  
   Time deposits 37,474   37,349   37,690   74,934   72,600   74,746  
   REPOs 7,891   7,424   5,595   17,128   9,818   11,613  
   Public Sector 2,225   2,536   2,036   2,616   2,658   3,672  
Customer deposits 170,566   170,538   170,412   290,173   284,732   298,379  
Debt securities 47,529   48,196   50,950   106,916   116,119   119,513  
Subordinated debt 12,759   12,220   13,194   22,178   21,999   22,915  
Insurance liabilities 9,343   5,658   6,844   41,568   42,404   45,779  
On-balance-sheet customer funds 240,197   236,613   241,400   460,835   465,253   486,586  
Mutual funds 87,172   89,773   90,665   94,125   94,707   100,642  
Pension plans 20,533   20,316   20,999   34,873   36,218   39,495  
Managed portfolios 9,692   10,005   10,725   10,997   11,649   12,049  
Off-balance-sheet customer funds 117,397   120,094   122,389   139,995   142,574   152,186  
                         
Customer funds under management 357,594   356,708   363,789   600,830   607,828   638,772  

Table of Contents

Shareholders’ equity and capital ratios                    
Million euros                    
          Variation      
                     
  30.06.05   30.06.04   Amount %   31.12.04  
                     
                     
Capital stock 3,127   2,384   743   31.16   3,127  
Additional paid-in surplus 20,370   8,721   11,649   133.58   20,370  
Reserves 8,619   6,748   1,871   27.73   6,949  
Treasury stock (0 ) (21 ) 20   (97.89 ) (104 )
On-balance-sheet shareholders’ equity 32,116   17,832   14,284   80.10   30,342  
Net attributable income 2,551   2,246   305   13.58   3,606  
Interim dividend distributed         (792 )
Shareholders’ equity at period-end 34,667   20,079   14,589   72.66   33,156  
Interim dividend not distributed (581 )   (581 )   (1,046 )
Shareholders’ equity 34,086   20,079   14,007   69.76   32,111  
Valuation adjustments 3,004   1,517   1,487   97.99   1,778  
Minority interests 2,462   1,993   469   23.50   2,085  
Preferred securities 8,555   3,917   4,638   118.41   7,623  
Shareholders’ equity and                    
   minority interests 48,107   27,506   20,601   74.90   43,596  
                     
                     
Basic capital 28,609   17,636   10,973   62.22   24,419  
Supplementary capital 20,628   8,582   12,046   140.36   19,941  
Computable capital (BIS criteria) 49,238   26,218   23,020   87.80   44,360  
Risk-weighted assets (BIS criteria) 384,428   217,111   167,317   77.07   340,946  
BIS ratio 12.81   12.08   0.73       13.01  
                     
      Tier 1 7.44   8.12   (0.68 )     7.16  
Cushion (BIS ratio) 18,484   8,849   9,634   108.87   17,084  

Table of Contents

Statement of changes in consolidated shareholders’ equity        
Million euros        
  Jan.-Jun. 05   Jan.-Jun. 04  
         
         
Available-for-sale financial assets (425 ) (322 )
Other financial liabilities at fair value    
Cash flow hedges 70   (69 )
Hedges of net investments in businesses abroad (157 ) (17 )
Exchange differences 1,738   (113 )
Long-term assets for sale    
Net revenues recorded in shareholders’ equity 1,226   (521 )
Net consolidated income (published) 2,811   2,446  
Adjustments for changes in accounting criteria    
Adjustments for misstatements    
Net consolidated income 2,811   2,446  
Parent Bank 3,778   1,725  
Minority interests 260   200  
Total revenues and expenses 4,037   1,925  

Table of Contents

Operating areas                
Million euros                
  Jan.-Jun. 05   Jan.-Jun. 04   Variation w/o Abbey   Variation with Abbey  
                             
  with Abbey   w/o Abbey       Amount   %   Amount   %  
Income statement                            
Net interest income 5,342   4,453   4,049   404   9.97   1,293   31.93  
Income from companies accounted for by the equity method 15   13   20   (6 ) (32.42 ) (5 ) (25.17 )
Net fees 2,885   2,449   2,287   162   7.10   597   26.12  
Insurance activity 399   108   79   29   37.29   320   405.93  
Commercial revenue 8,640   7,024   6,435   589   9.15   2,205   34.27  
Gains (losses) on financial transactions 979   782   464   318   68.46   515   110.97  
Gross operating income 9,619   7,806   6,899   907   13.14   2,720   39.43  
Income from non-financial services (net) and other operating income 98   81   90   (9 ) (10.06 ) 8   8.70  
General administrative expenses (4,551 ) (3,355 ) (3,143 ) (212 ) 6.74   (1,407 ) 44.78  
   Personnel (2,747 ) (2,092 ) (1,979 ) (113 ) 5.69   (768 ) 38.82  
   Other administrative expenses (1,803 ) (1,263 ) (1,164 ) (99 ) 8.53   (639 ) 54.90  
Depreciation and amortisation (475 ) (399 ) (392 ) (8 ) 1.97   (84 ) 21.36  
Net operating income 4,691   4,132   3,454   678   19.63   1,237   35.81  
Net loan loss provisions (634 ) (476 ) (745 ) 269   (36.11 ) 110   (14.78 )
Other income (49 ) (109 ) (57 ) (52 ) 92.32   8   (14.17 )
Income before taxes 4,008   3,548   2,653   894   33.71   1,355   51.08  
                             
Income from ordinary activity 2,958   2,637   2,035   602   29.58   923   45.36  
                             
Net consolidated income 2,959   2,638   2,038   599   29.40   920   45.16  
                             
Attributable income to the Group 2,775   2,454   1,883   571   30.32   892   47.38  

 

  30.06.05   30.06.04   Variation w/o Abbey   Variation with Abbey  
                             
  with Abbey   w/o Abbey       Amount   %   Amount   %  
Balance sheet                            
Loans and credits* 390,310   226,059   189,631   36,429   19.21   200,679   105.83  
Trading portfolio (w/o loans) 102,661   46,579   28,485   18,094   63.52   74,176   260.40  
Available-for-sale financial assets 34,637   34,614   29,516   5,098   17.27   5,121   17.35  
Due from credit institutions* 109,794   94,611   86,222   8,389   9.73   23,572   27.34  
Intangible assets and property and equipment 10,579   5,362   4,987   375   7.51   5,592   112.11  
Other assets 71,050   30,611   25,061   5,550   22.15   45,989   183.50  
Total assets/liabilities & shareholders’ equity 719,031   437,837   363,903   73,934   20.32   355,129   97.59  
Customer deposits* 292,457   183,078   162,571   20,508   12.61   129,887   79.90  
Marketable debt securities* 59,291   27,408   21,973   5,435   24.74   37,319   169.84  
Subordinated debt 13,058   3,004   2,244   760   33.86   10,814   481.86  
Insurance liabilities 45,779   8,000   5,658   2,341   41.38   40,120   709.04  
Due to credit institutions* 139,812   109,301   96,332   12,969   13.46   43,480   45.14  
Other liabilities 144,966   85,664   57,469   28,195   49.06   87,497   152.25  
Shareholders’ equity 23,667   21,382   17,656   3,726   21.10   6,012   34.05  
Off-balance-sheet funds 152,186   135,886   120,094   15,791   13.15   32,092   26.72  
   Mutual funds 100,642   99,040   89,773   9,267   10.32   10,870   12.11  
   Pension funds 39,495   24,797   20,316   4,480   22.05   19,178   94.40  
   Managed portfolios 12,049   12,049   10,005   2,044   20.43   2,044   20.43  
Customer funds under management 562,772   357,376   312,540   44,835   14.35   250,231   80.06  
                             
Total managed funds 871,218   573,723   483,997   89,726   18.54   387,221   80.00  
                             
(*).- Includes all stock of concept classified in the balance sheet                            
                             
                             
Ratios (%) and other data                            
ROE 24.16       21.02           3.14p.      
Efficiency ratio 46.00   41.55   43.94   (2.39p. )     2.06p.      
Efficiency ratio with depreciation and amortisation 50.87   46.58   49.52   (2.94p. )     1.35p.      
NPL ratio 0.96   1.05   1.21   (0.16p. )     (0.25p. )    
Coverage ratio 173.54   219.33   183.80   35.53p.       (10.26p. )    
Number of employees (direct & indirect) 124,865   103,087   103,871   (784 ) (0.75 ) 20,994   20.21  
Number of branches 10,099   9,383   9,219   164   1.78   880   9.55  

Table of Contents

Operating areas                        
Million euros                        
                         
  Q1 ’04   Q2 ’04   Q3 ’04   Q4 ’04   Q1 ’05   Q2 ’05  
Income statement                        
Net interest income 1,995   2,054   2,095   2,140   2,549   2,793  
Income from companies accounted for by the equity method 15   5   9   9   7   8  
Net fees 1,109   1,178   1,152   1,155   1,403   1,482  
Insurance activity 32   46   42   44   214   184  
Commercial revenue 3,152   3,283   3,297   3,349   4,173   4,467  
Gains (losses) on financial transactions 247   217   180   218   449   530  
Gross operating income 3,399   3,500   3,477   3,567   4,622   4,997  
Income from non-financial services (net) and other operating income 37   53   30   36   108   (10 )
General administrative expenses (1,565 ) (1,578 ) (1,592 ) (1,659 ) (2,219 ) (2,332 )
   Personnel (982 ) (997 ) (1,004 ) (1,060 ) (1,333 ) (1,414 )
   Other administrative expenses (583 ) (582 ) (588 ) (599 ) (886 ) (917 )
Depreciation and amortisation (192 ) (199 ) (200 ) (209 ) (268 ) (207 )
Net operating income 1,679   1,776   1,716   1,735   2,243   2,449  
Net loan loss provisions (331 ) (414 ) (426 ) (367 ) (294 ) (340 )
Other income (57 ) 0   (17 ) (209 ) (26 ) (23 )
Income before taxes 1,291   1,363   1,272   1,158   1,922   2,086  
                         
Income from ordinary activity 987   1,049   984   903   1,414   1,544  
                         
Net consolidated income 989   1,050   986   909   1,415   1,544  
                         
Attributable income to the Group 908   976   913   833   1,327   1,447  

 

  31.03.04   30.06.04   30.09.04   31.12.04   31.03.05   30.06.05  
Balance sheet                        
Loans and credits* 182,955   189,631   198,441   358,088   369,517   390,310  
Trading portfolio (w/o loans) 29,104   28,485   28,503   81,991   87,280   102,661  
Available-for-sale financial assets 29,548   29,516   29,684   32,711   33,407   34,637  
Due from credit institutions* 77,727   86,222   91,537   111,934   124,290   109,794  
Intangible assets and property and equipment 5,087   4,987   4,995   10,242   10,378   10,579  
Other assets 28,836   25,061   27,333   71,309   69,377   71,050  
Total assets/liabilities & shareholders’ equity 353,256   363,903   380,493   666,275   694,249   719,031  
Customer deposits* 159,953   162,571   160,331   283,815   278,866   292,457  
Marketable debt securities* 21,163   21,973   24,180   58,095   60,147   59,291  
Subordinated debt 2,267   2,244   2,225   11,082   11,225   13,058  
Insurance liabilities 9,343   5,658   6,844   41,568   42,404   45,779  
Due to credit institutions* 80,457   96,332   105,786   133,742   137,819   139,812  
Other liabilities 61,644   57,469   63,015   117,694   140,322   144,966  
Shareholders’ equity 18,429   17,656   18,111   20,279   23,466   23,667  
Off-balance-sheet funds 117,397   120,094   122,389   139,995   142,574   152,186  
   Mutual funds 87,172   89,773   90,665   94,125   94,707   100,642  
   Pension funds 20,533   20,316   20,999   34,873   36,218   39,495  
   Managed portfolios 9,692   10,005   10,725   10,997   11,649   12,049  
Customer funds under management 310,123   312,540   315,969   534,556   535,216   562,772  
                         
Total managed funds 470,653   483,997   502,882   806,270   836,823   871,218  
                         
(*).- Includes all stock of concept classified in the balance sheet                        

Table of Contents

Continental Europe                
Million euros                
          Variation    
                 
  Jan.-Jun. 05   Jan.-Jun. 04   Amount   %  
Income statement                
Net interest income 2,711   2,422   289   11.94  
Income from companies accounted for by the equity method 10   18   (8 ) (44.91 )
Net fees 1,546   1,493   53   3.55  
Insurance activity 61   42   19   45.26  
Commercial revenue 4,328   3,975   353   8.88  
Gains (losses) on financial transactions 311   200   111   55.51  
Gross operating income 4,639   4,175   464   11.11  
Income from non-financial services (net) and other operating income 122   112   10   9.07  
General administrative expenses (1,837 ) (1,774 ) (63 ) 3.53  
   Personnel (1,275 ) (1,231 ) (44 ) 3.54  
   Other administrative expenses (562 ) (543 ) (19 ) 3.50  
Depreciation and amortisation (251 ) (249 ) (3 ) 1.01  
Net operating income 2,673   2,264   409   18.07  
Net loan loss provisions (377 ) (567 ) 190   (33.50 )
Other income (28 ) (53 ) 25   (47.51 )
Income before taxes 2,268   1,644   624   37.97  
                 
Income from ordinary activity 1,622   1,168   454   38.92  
                 
Net consolidated income 1,623   1,168   455   38.99  
                 
Attributable income to the Group 1,554   1,105   449   40.59  

 

          Variation    
                 
  30.06.05   30.06.04   Amount   %  
Balance sheet                
Loans and credits* 183,001   157,181   25,820   16.43  
Trading portfolio (w/o loans) 26,984   16,161   10,823   66.97  
Available-for-sale financial assets 19,484   15,610   3,875   24.82  
Due from credit institutions* 72,658   65,575   7,083   10.80  
Intangible assets and property and equipment 4,041   3,847   195   5.06  
Other assets 17,472   16,224   1,248   7.69  
Total assets/liabilities & shareholders’ equity 323,641   274,598   49,043   17.86  
Customer deposits* 124,257   118,199   6,058   5.13  
Marketable debt securities* 23,613   17,204   6,409   37.26  
Subordinated debt 2,164   1,727   437   25.29  
Insurance liabilities 6,587   4,813   1,774   36.87  
Due to credit institutions* 79,853   71,792   8,061   11.23  
Other liabilities 73,630   49,217   24,413   49.60  
Shareholders’ equity 13,537   11,647   1,891   16.23  
Off-balance-sheet funds 93,824   87,507   6,317   7.22  
   Mutual funds 78,803   75,342   3,461   4.59  
   Pension funds 8,591   7,591   1,001   13.18  
   Managed portfolios 6,429   4,574   1,855   40.54  
Customer funds under management 250,444   229,449   20,995   9.15  
                 
Total managed funds 417,464   362,105   55,359   15.29  
                 
                 
(*).- Includes all stock of concept classified in the balance sheet                
                 
                 
Ratios (%) and other data                
ROE 23.32   19.15   4.17p.      
Efficiency ratio 37.88   40.59   (2.71p. )    
Efficiency ratio with depreciation and amortisation 43.15   46.39   (3.24p. )    
NPL ratio 0.81   0.83   (0.02p. )    
Coverage ratio 242.35   213.46   28.89p.      
Number of employees (direct & indirect) 42,824   44,311   (1,487 ) (3.36 )
Number of branches 5,270   5,163   107   2.07  

Table of Contents

Continental Europe                        
Million euros                        
  Q1 ’04   Q2 ’04   Q3 ’04   Q4 ’04   Q1 ’05   Q2 ’05  
Income statement                        
Net interest income 1,191   1,231   1,253   1,282   1,317   1,394  
Income from companies accounted for by the equity method 14   4   7   8   5   4  
Net fees 727   767   733   730   763   783  
Insurance activity 16   26   22   22   31   30  
Commercial revenue 1,948   2,027   2,015   2,042   2,116   2,212  
Gains (losses) on financial transactions 62   137   82   123   151   160  
Gross operating income 2,010   2,164   2,097   2,165   2,267   2,371  
Income from non-financial services (net) and other operating income 52   61   46   47   65   57  
General administrative expenses (880 ) (895 ) (897 ) (927 ) (909 ) (928 )
   Personnel (612 ) (620 ) (624 ) (647 ) (632 ) (643 )
   Other administrative expenses (268 ) (275 ) (273 ) (280 ) (276 ) (285 )
Depreciation and amortisation (123 ) (126 ) (128 ) (138 ) (122 ) (129 )
Net operating income 1,059   1,204   1,118   1,148   1,301   1,371  
Net loan loss provisions (249 ) (318 ) (331 ) (316 ) (178 ) (199 )
Other income (43 ) (10 ) (11 ) (34 ) (12 ) (16 )
Income before taxes 767   877   775   798   1,112   1,156  
                         
Income from ordinary activity 550   618   560   544   785   838  
                         
Net consolidated income 550   618   560   544   785   838  
                         
Attributable income to the Group 520   586   538   516   752   802  

 

  31.03.04   30.06.04   30.09.04   31.12.04   31.03.05   30.06.05  
Balance sheet                        
Loans and credits* 152,006   157,181   164,137   166,885   171,842   183,001  
Trading portfolio (w/o loans) 17,334   16,161   14,191   15,877   19,191   26,984  
Available-for-sale financial assets 15,907   15,610   16,050   18,824   19,451   19,484  
Due from credit institutions* 57,424   65,575   70,185   71,512   75,163   72,658  
Intangible assets and property and equipment 3,919   3,847   3,837   3,932   3,999   4,041  
Other assets 19,666   16,224   18,084   21,898   21,780   17,472  
Total assets/liabilities & shareholders’ equity 266,257   274,598   286,484   298,928   311,426   323,641  
Customer deposits* 114,667   118,199   116,781   124,744   125,604   124,257  
Marketable debt securities* 15,774   17,204   17,929   20,026   22,631   23,613  
Subordinated debt 1,750   1,727   1,693   1,666   1,582   2,164  
Insurance liabilities 8,520   4,813   5,870   6,046   6,356   6,587  
Due to credit institutions* 60,249   71,792   78,592   78,938   75,780   79,853  
Other liabilities 53,516   49,217   53,674   55,277   65,652   73,630  
Shareholders’ equity 11,781   11,647   11,945   12,231   13,821   13,537  
Off-balance-sheet funds 84,544   87,507   87,891   91,565   90,902   93,824  
   Mutual funds 72,570   75,342   75,108   77,520   76,493   78,803  
   Pension funds 7,588   7,591   7,630   8,322   8,415   8,591  
   Managed portfolios 4,386   4,574   5,153   5,724   5,995   6,429  
Customer funds under management 225,255   229,449   230,163   244,048   247,075   250,444  
                         
Total managed funds 350,800   362,105   374,375   390,494   402,329   417,464  
                         
(*).- Includes all stock of concept classified in the balance sheet                        

Table of Contents

Santander Central Hispano Network                
Million euros                
          Variation  
                 
  Jan.-Jun. 05   Jan.-Jun. 04   Amount   %  
Income statement                
Net interest income 1,006   937   69   7.32  
Income from companies accounted for by the equity method        
Net fees 757   734   22   3.06  
Insurance activity        
Commercial revenue 1,763   1,672   91   5.45  
Gains (losses) on financial transactions 127   77   50   64.41  
Gross operating income 1,890   1,749   141   8.04  
Income from non-financial services (net) and other operating income (3 ) 5   (9 )  
General administrative expenses (744 ) (742 ) (2 ) 0.25  
   Personnel (570 ) (567 ) (3 ) 0.46  
   Other administrative expenses (174 ) (175 ) 1   (0.45 )
Depreciation and amortisation (119 ) (129 ) 10   (7.50 )
Net operating income 1,024   884   140   15.84  
Net loan loss provisions (104 ) (252 ) 148   (58.75 )
Other income (8 ) (6 ) (2 ) 30.69  
Income before taxes 911   625   286   45.83  
                 
Income from ordinary activity 656   449   207   45.99  
                 
Net consolidated income 656   449   207   45.99  
                 
Attributable income to the Group 656   449   206   45.94  

          Variation  
                 
  30.06.05   30.06.04   Amount   %  
Balance sheet                
Loans and credits* 77,499   68,254   9,245   13.55  
Trading portfolio (w/o loans) 1     1    
Available-for-sale financial assets   1   (1 ) (100.00 )
Due from credit institutions* 181   155   27   17.24  
Intangible assets and property and equipment 1,629   1,556   72   4.63  
Other assets 1,040   1,413   (373 ) (26.38 )
Total assets/liabilities & shareholders’ equity 80,350   71,379   8,971   12.57  
Customer deposits* 40,887   42,374   (1,487 ) (3.51 )
Marketable debt securities* 5   295   (291 ) (98.43 )
Subordinated debt        
Insurance liabilities        
Due to credit institutions* 53   55   (2 ) (3.45 )
Other liabilities 33,640   23,519   10,122   43.04  
Shareholders’ equity 5,765   5,136   629   12.25  
Off-balance-sheet funds 51,210   45,447   5,763   12.68  
   Mutual funds 45,969   40,673   5,296   13.02  
   Pension funds 5,241   4,775   467   9.77  
   Managed portfolios        
Customer funds under management 92,101   88,116   3,985   4.52  
                 
Total managed funds 131,560   116,826   14,734   12.61  
                 
                 
(*).- Includes all stock of concept classified in the balance sheet                
                 
                 
Ratios (%) and other data                
ROE 24.02   18.90   5.12p.      
Efficiency ratio 38.56   41.22   (2.66p. )    
Efficiency ratio with depreciation and amortisation 44.84   48.54   (3.70p. )    
NPL ratio 0.59   0.64   (0.05p. )    
Coverage ratio 274.52   224.89   49.63p.      
Number of employees (direct & indirect) 19,083   20,286   (1,203 ) (5.93 )
Number of branches 2,582   2,550   32   1.25  

Table of Contents

Santander Central Hispano Network                          
Million euros                          
                           
  Q1 ’04   Q2 ’04   Q3 ’04   Q4 ’04   Q1 ’05   Q2 ’05  
Income statement                          
Net interest income   472   466   472   495   492   514  
Income from companies accounted for by the equity method              
Net fees   358   376   362   387   374   383  
Insurance activity              
Commercial revenue   830   842   834   881   866   897  
Gains (losses) on financial transactions   28   49   28   42   40   86  
Gross operating income   858   891   862   923   906   983  
Income from non-financial services (net) and other operating income   1   5   2   0   (1 ) (2 )
General administrative expenses   (370 ) (373 ) (371 ) (379 ) (371 ) (373 )
   Personnel   (284 ) (284 ) (283 ) (290 ) (285 ) (285 )
   Other administrative expenses   (86 ) (89 ) (87 ) (89 ) (86 ) (88 )
Depreciation and amortisation   (64 ) (64 ) (64 ) (64 ) (59 ) (60 )
Net operating income   424   459   429   481   475   548  
Net loan loss provisions   (113 ) (140 ) (135 ) (155 ) (48 ) (57 )
Other income   (4 ) (3 ) (2 ) (2 ) (3 ) (5 )
Income before taxes   308   317   291   323   425   487  
                           
Income from ordinary activity   221   228   209   233   306   350  
                           
Net consolidated income   221   228   209   233   306   350  
                           
Attributable income to the Group   221   228   209   233   306   350  
                         
                         
  31.03.04   30.06.04   30.09.04   31.12.04   31.03.05   30.06.05  
Balance sheet                        
Loans and credits* 65,950   68,254   71,019   70,075   73,270   77,499  
Trading portfolio (w/o loans) 0   0   0   0   0   1  
Available-for-sale financial assets 1   1   1   1   1   0  
Due from credit institutions* 113   155   85   179   94   181  
Intangible assets and property and equipment 1,630   1,556   1,544   1,592   1,585   1,629  
Other assets 862   1,413   1,344   1,732   833   1,040  
Total assets/liabilities & shareholders’ equity 68,556   71,379   73,993   73,579   75,783   80,350  
Customer deposits* 41,516   42,374   42,276   42,653   40,071   40,887  
Marketable debt securities* 447   295   38   30   23   5  
Subordinated debt 0   0   0   0   0   0  
Insurance liabilities 0   0   0   0   0   0  
Due to credit institutions* 65   55   25   62   30   53  
Other liabilities 21,779   23,519   26,393   25,274   30,054   33,640  
Shareholders’ equity 4,750   5,136   5,261   5,561   5,606   5,765  
Off-balance-sheet funds 44,916   45,447   45,281   47,385   50,065   51,210  
   Mutual funds 40,146   40,673   40,488   42,141   44,750   45,969  
   Pension funds 4,770   4,775   4,793   5,243   5,315   5,241  
   Managed portfolios 0   0   0   0   0   0  
Customer funds under management 86,878   88,116   87,595   90,067   90,159   92,101  
                         
Total managed funds 113,472   116,826   119,274   120,964   125,848   131,560  
                         
                         
(*).- Includes all stock of concept classified in the balance sheet                        

Table of Contents

Banesto                
Million euros                
          Variation  
                 
  Jan.-Jun. 05   Jan.-Jun. 04   Amount   %  
Income statement                
Net interest income 539   496   43   8.76  
Income from companies accounted for by the equity method 1   10   (10 ) (93.32 )
Net fees 274   256   17   6.81  
Insurance activity 15   11   4   39.22  
Commercial revenue 829   773   56   7.19  
Gains (losses) on financial transactions 56   46   10   21.38  
Gross operating income 885   819   65   8.00  
Income from non-financial services (net) and other operating income 120   99   22   21.78  
General administrative expenses (396 ) (385 ) (11 ) 2.93  
   Personnel (294 ) (283 ) (11 ) 3.79  
   Other administrative expenses (102 ) (102 ) (1 ) 0.56  
Depreciation and amortisation (52 ) (50 ) (2 ) 3.30  
Net operating income 557   483   74   15.32  
Net loan loss provisions (74 ) (72 ) (3 ) 3.59  
Other income (4 ) 10   (14 )  
Income before taxes 479   422   57   13.61  
                 
Income from ordinary activity 328   281   47   16.81  
                 
Net consolidated income 328   281   47   16.81  
                 
Attributable income to the Group 259   225   35   15.53  
                 
                 
          Variation  
                 
  30.06.05   30.06.04   Amount   %  
Balance sheet                
Loans and credits* 43,233   34,832   8,400   24.12  
Trading portfolio (w/o loans) 5,415   1,888   3,527   186.78  
Available-for-sale financial assets 9,217   8,557   660   7.71  
Due from credit institutions* 12,091   11,047   1,044   9.45  
Intangible assets and property and equipment 1,499   1,321   178   13.49  
Other assets 6,447   4,643   1,804   38.84  
Total assets/liabilities & shareholders’ equity 77,902   62,289   15,613   25.07  
Customer deposits* 33,996   29,661   4,336   14.62  
Marketable debt securities* 15,162   7,668   7,495   97.75  
Subordinated debt 1,158   1,272   (114 ) (8.98 )
Insurance liabilities 2,573   2,311   261   11.31  
Due to credit institutions* 13,541   12,260   1,281   10.45  
Other liabilities 8,949   6,779   2,170   32.01  
Shareholders’ equity 2,523   2,338   185   7.90  
Off-balance-sheet funds 13,613   12,631   982   7.77  
   Mutual funds 11,634   11,151   482   4.33  
   Pension funds 1,371   1,220   151   12.38  
   Managed portfolios 609   260   349   133.98  
Customer funds under management 66,503   53,543   12,960   24.20  
                 
Total managed funds 91,515   74,920   16,595   22.15  
                 
                 
(*).- Includes all stock of concept classified in the balance sheet                
                 
                 
Ratios (%) and other data                
ROE 19.78   18.32   1.46p.      
Efficiency ratio 37.98   40.55   (2.57p. )    
Efficiency ratio with depreciation and amortisation 43.16   46.05   (2.89p. )    
NPL ratio 0.54   0.65   (0.11p. )    
Coverage ratio 349.50   284.00   65.50p.      
Number of employees (direct & indirect) 9,568   9,916   (348 ) (3.51 )
Number of branches 1,701   1,695   6   0.35  

Table of Contents

Banesto                          
Million euros                          
                           
  Q1 ’04   Q2 ’04   Q3 ’04   Q4 ’04   Q1 ’05   Q2 ’05  
Income statement                          
Net interest income   248   248   255   261   265   274  
Income from companies accounted for by the equity method   10   0   2   2   0   0  
Net fees   125   131   132   131   135   139  
Insurance activity   5   5   4   6   7   8  
Commercial revenue   389   385   394   400   408   421  
Gains (losses) on financial transactions   26   20   17   25   30   26  
Gross operating income   414   405   411   425   438   447  
Income from non-financial services (net) and other operating income   46   53   43   45   63   57  
General administrative expenses   (191 ) (193 ) (195 ) (197 ) (197 ) (199 )
   Personnel   (141 ) (142 ) (143 ) (144 ) (146 ) (148 )
   Other administrative expenses   (51 ) (51 ) (52 ) (53 ) (52 ) (51 )
Depreciation and amortisation   (24 ) (26 ) (25 ) (31 ) (25 ) (27 )
Net operating income   245   239   234   242   279   278  
Net loan loss provisions   (34 ) (38 ) (41 ) (46 ) (39 ) (35 )
Other income   (9 ) 19   (9 ) (41 ) (6 ) 2  
Income before taxes   202   220   184   155   235   245  
                           
Income from ordinary activity   131   150   125   96   159   170  
                           
Net consolidated income   131   150   125   96   159   170  
                           
Attributable income to the Group   105   119   106   71   126   133  
                           
                           
                           
    31.03.04   30.06.04   30.09.04   31.12.04   31.03.05   30.06.05  
Balance sheet                          
Loans and credits*   32,934   34,832   36,094   39,105   40,384   43,233  
Trading portfolio (w/o loans)   1,665   1,888   1,594   2,547   4,795   5,415  
Available-for-sale financial assets   8,535   8,557   8,133   8,160   8,773   9,217  
Due from credit institutions*   9,161   11,047   10,946   13,468   15,266   12,091  
Intangible assets and property and equipment   1,342   1,321   1,314   1,346   1,462   1,499  
Other assets   5,221   4,643   5,779   5,730   7,093   6,447  
Total assets/liabilities & shareholders’ equity   58,858   62,289   63,860   70,357   77,773   77,902  
Customer deposits*   27,698   29,661   30,000   30,432   30,665   33,996  
Marketable debt securities*   7,043   7,668   9,319   11,519   14,385   15,162  
Subordinated debt   1,271   1,272   1,267   1,243   1,116   1,158  
Insurance liabilities   2,203   2,311   2,395   2,395   2,576   2,573  
Due to credit institutions*   11,138   12,260   11,661   14,693   17,410   13,541  
Other liabilities   7,001   6,779   6,889   7,745   8,891   8,949  
Shareholders’ equity   2,503   2,338   2,330   2,330   2,731   2,523  
Off-balance-sheet funds   12,285   12,631   12,730   13,108   13,308   13,613  
   Mutual funds   10,833   11,151   11,209   11,399   11,524   11,634  
   Pension funds   1,214   1,220   1,221   1,327   1,342   1,371  
   Managed portfolios   238   260   300   383   442   609  
Customer funds under management   50,501   53,543   55,711   58,698   62,050   66,503  
                           
Total managed funds   71,143   74,920   76,590   83,466   91,081   91,515  
                           
                           
(*).- Includes all stock of concept classified in the balance sheet                          

Table of Contents

Santander Consumer                
Million euros                
          Variation  
                 
  Jan.-Jun. 05   Jan.-Jun. 04   Amount   %  
Income statement                
Net interest income 655   488   167   34.19  
Income from companies accounted for by the equity method 9   8   1   18.93  
Net fees 82   106   (24 ) (22.85 )
Insurance activity        
Commercial revenue 746   602   144   23.98  
Gains (losses) on financial transactions 19   21   (2 ) (10.12 )
Gross operating income 765   623   142   22.82  
Income from non-financial services (net) and other operating income 10   14   (4 ) (25.27 )
General administrative expenses (242 ) (213 ) (29 ) 13.37  
   Personnel (116 ) (100 ) (16 ) 16.30  
   Other administrative expenses (125 ) (113 ) (12 ) 10.77  
Depreciation and amortisation (26 ) (17 ) (9 ) 54.98  
Net operating income 508   407   101   24.82  
Net loan loss provisions (162 ) (168 ) 6   (3.44 )
Other income (6 ) (13 ) 7   (54.25 )
Income before taxes 340   226   114   50.23  
                 
Income from ordinary activity 237   162   75   46.11  
                 
Net consolidated income 237   162   75   46.11  
                 
Attributable income to the Group 237   162   74   45.85  
                 
          Variation  
                 
  30.06.05   30.06.04   Amount   %  
Balance sheet                
Loans and credits* 25,952   18,282   7,670   41.95  
Trading portfolio (w/o loans) 2   (6 ) 8    
Available-for-sale financial assets 61   66   (5 ) (8.29 )
Due from credit institutions* 8,038   4,794   3,243   67.65  
Intangible assets and property and equipment 360   402   (43 ) (10.59 )
Other assets 1,013   797   216   27.08  
Total assets/liabilities & shareholders’ equity 35,425   24,336   11,089   45.57  
Customer deposits* 13,279   11,075   2,204   19.90  
Marketable debt securities* 2,587   2,055   533   25.92  
Subordinated debt 94   116   (22 ) (18.69 )
Insurance liabilities        
Due to credit institutions* 16,199   9,457   6,741   71.28  
Other liabilities 2,228   1,059   1,169   110.47  
Shareholders’ equity 1,039   575   463   80.53  
Off-balance-sheet funds 270   216   54   25.22  
   Mutual funds 244   196   47   24.16  
   Pension funds 27   20   7   35.82  
   Managed portfolios        
Customer funds under management 16,231   13,461   2,770   20.57  
                 
Total managed funds 35,696   24,552   11,144   45.39  
                 
                 
(*).- Includes all stock of concept classified in the balance sheet                
                 
                 
Ratios (%) and other data                
ROE 47.34   52.41   (5.07p. )    
Efficiency ratio 31.14   33.45   (2.31p. )    
Efficiency ratio with depreciation and amortisation 34.44   36.05   (1.61p. )    
NPL ratio 2.25   2.05   0.20p.      
Coverage ratio 128.63   134.48   (5.85p. )    
Number of employees (direct & indirect) 5,051   4,723   328   6.94  
Number of branches 255   230   25   10.87  

Table of Contents

Santander Consumer                          
Million euros                          
                           
  Q1 ’04   Q2 ’04   Q3 ’04   Q4 ’04 Q1 ’05 Q2 ’05  
Income statement                          
Net interest income   230   259   283   299   311   344  
Income from companies accounted for by the equity method   4   4   4   6   5   4  
Net fees   50   56   46   15   39   43  
Insurance activity              
Commercial revenue   283   319   333   319   355   391  
Gains (losses) on financial transactions   (8 ) 29   (1 ) 0   11   8  
Gross operating income   274   348   332   319   366   399  
Income from non-financial services (net) and other operating income   8   6   5   5   6   5  
General administrative expenses   (102 ) (111 ) (114 ) (122 ) (116 ) (126 )
   Personnel   (48 ) (52 ) (55 ) (59 ) (57 ) (60 )
   Other administrative expenses   (54 ) (59 ) (60 ) (62 ) (59 ) (66 )
Depreciation and amortisation   (8 ) (9 ) (11 ) (12 ) (13 ) (13 )
Net operating income   173   234   212   191   243   265  
Net loan loss provisions   (80 ) (88 ) (70 ) (77 ) (73 ) (89 )
Other income   (4 ) (9 ) (4 ) 0   (7 ) 1  
Income before taxes   89   137   138   114   163   177  
                           
Income from ordinary activity   63   99   97   74   111   125  
                           
Net consolidated income   63   99   97   74   111   125  
                           
Attributable income to the Group   63   100   97   74   111   125  
                           
                           
    31.03.04   30.06.04   30.09.04   31.12.04   31.03.05   30.06.05  
Balance sheet                          
Loans and credits*   17,434   18,282   21,264   22,632   23,825   25,952  
Trading portfolio (w/o loans)   2   (6 ) 4   2   3   2  
Available-for-sale financial assets   300   66   64   61   59   61  
Due from credit institutions*   4,573   4,794   5,620   5,593   5,974   8,038  
Intangible assets and property and equipment   393   402   399   400   358   360  
Other assets   790   797   1,010   1,041   932   1,013  
Total assets/liabilities & shareholders’ equity   23,493   24,336   28,360   29,728   31,151   35,425  
Customer deposits*   10,482   11,075   11,255   11,592   12,350   13,279  
Marketable debt securities*   2,442   2,055   2,713   2,775   3,029   2,587  
Subordinated debt   129   116   116   116   156   94  
Insurance liabilities   0   0   0   0   0   0  
Due to credit institutions*   7,868   9,457   12,500   13,477   13,823   16,199  
Other liabilities   1,957   1,059   1,078   1,123   719   2,228  
Shareholders’ equity   615   575   698   645   1,075   1,039  
Off-balance-sheet funds   213   216   233   243   255   270  
   Mutual funds   193   196   213   219   229   244  
   Pension funds   20   20   20   24   26   27  
   Managed portfolios   0   0   0   0   0   0  
Customer funds under management   13,266   13,461   14,317   14,725   15,790   16,231  
                           
Total managed funds   23,705   24,552   28,593   29,971   31,406   35,696  
                           
                           
(*).- Includes all stock of concept classified in the balance sheet                          

Table of Contents

Portugal                  
Million euros                  
            Variation  
                   
    Jan.-Jun. 05   Jan.-Jun. 04   Amount   %  
Income statement                  
Net interest income   321   307   14   4.64  
Income from companies accounted for by the equity method          
Net fees   151   135   16   12.02  
Insurance activity   12   8   4   42.81  
Commercial revenue   484   450   34   7.56  
Gains (losses) on financial transactions   22   6   16   267.21  
Gross operating income   507   456   50   11.03  
Income from non-financial services (net) and other operating income   (5 ) (5 ) 1   (11.02 )
General administrative expenses   (216 ) (213 ) (3 ) 1.57  
   Personnel   (142 ) (140 ) (1 ) 0.79  
   Other administrative expenses   (74 ) (72 ) (2 ) 3.10  
Depreciation and amortisation   (28 ) (27 ) (1 ) 4.04  
Net operating income   258   211   47   22.01  
Net loan loss provisions   (38 ) (18 ) (20 ) 112.80  
Other income   (3 ) (42 ) 40   (93.75 )
                   
Income before taxes   217   151   66   43.65  
                   
Income from ordinary activity   173   129   44   34.45  
                   
Net consolidated income   173   129   44   34.45  
                   
Attributable income to the Group   172   123   49   40.02  
               
            Variation  
                   
    30.06.05   30.06.04   Amount   %  
Balance sheet                  
Loans and credits*   17,468   18,501   (1,033 ) (5.58 )
Trading portfolio (w/o loans)   903   840   63   7.55  
Available-for-sale financial assets   8,467   5,427   3,040   56.02  
Due from credit institutions*   11,290   16,071   (4,781 ) (29.75 )
Intangible assets and property and equipment   440   425   16   3.71  
Other assets   3,227   2,883   344   11.92  
Total assets/liabilities & shareholders’ equity   41,796   44,147   (2,351 ) (5.33 )
Customer deposits*   13,097   12,030   1,067   8.87  
Marketable debt securities*   3,193   4,326   (1,132 ) (26.18 )
Subordinated debt   246   339   (94 ) (27.63 )
Insurance liabilities   2,302   1,696   606   35.75  
Due to credit institutions*   19,332   21,086   (1,754 ) (8.32 )
Other liabilities   2,052   3,130   (1,078 ) (34.43 )
Shareholders’ equity   1,574   1,540   34   2.19  
Off-balance-sheet funds   8,823   7,490   1,333   17.80  
   Mutual funds   5,371   4,795   576   12.01  
   Pension funds   980   860   120   13.98  
   Managed portfolios   2,472   1,835   637   34.71  
Customer funds under management   27,661   25,881   1,780   6.88  
                   
Total managed funds   50,619   51,637   (1,018 ) (1.97 )
                   
                   
(*).- Includes all stock of concept classified in the balance sheet                  
                   
                   
Ratios (%) and other data                  
ROE   19.77   15.89   3.88p.      
Efficiency ratio   42.60   46.57   (3.97p. )    
Efficiency ratio with depreciation and amortisation   48.19   52.54   (4.35 )    
NPL ratio   1.38   1.30   0.08p.      
Coverage ratio   216.93   172.70   44.23p.      
Number of employees (direct & indirect)   6,337   6,608   (271 ) (4.10 )
Number of branches   677   637   40   6.28  

Table of Contents

Portugal                          
Million euros                          
                           
  Q1 ’04   Q2 ’04   Q3 ’04   Q4 ’04   Q1 ’05   Q2 ’05  
Income statement                          
Net interest income   143   164   153   146   153   168  
Income from companies accounted for by the equity method              
Net fees   65   70   71   71   76   75  
Insurance activity   4   4   3   4   5   7  
Commercial revenue   212   238   227   221   235   250  
Gains (losses) on financial transactions   22   (16 ) 17   8   18   4  
Gross operating income   234   222   243   229   253   254  
Income from non-financial services (net) and other operating income   (3 ) (2 ) (3 ) (2 ) (2 ) (2 )
General administrative expenses   (107 ) (106 ) (107 ) (108 ) (106 ) (109 )
   Personnel   (70 ) (71 ) (71 ) (69 ) (70 ) (71 )
   Other administrative expenses   (37 ) (35 ) (35 ) (39 ) (36 ) (38 )
Depreciation and amortisation   (13 ) (14 ) (15 ) (17 ) (14 ) (14 )
Net operating income   111   100   119   101   130   128  
Net loan loss provisions   1   (19 ) (27 ) (30 ) (3 ) (35 )
Other income   (22 ) (20 ) 3   10   1   (4 )
Income before taxes   91   61   95   80   129   89  
                           
Income from ordinary activity   80   48   85   53   94   79  
                           
Net consolidated income   80   48   85   53   94   79  
                           
Attributable income to the Group   77   46   81   50   94   79  
                           
                           
    31.03.04   30.06.04   30.09.04   31.12.04   31.03.05   30.06.05  
Balance sheet                          
Loans and credits*   17,934   18,501   18,489   16,067   16,333   17,468  
Trading portfolio (w/o loans)   495   840   837   530   566   903  
Available-for-sale financial assets   5,507   5,427   6,248   9,373   9,167   8,467  
Due from credit institutions*   13,550   16,071   15,130   12,864   9,983   11,290  
Intangible assets and property and equipment   414   425   428   435   436   440  
Other assets   2,323   2,883   2,884   3,198   3,164   3,227  
Total assets/liabilities & shareholders’ equity   40,223   44,147   44,016   42,467   39,650   41,796  
Customer deposits*   11,520   12,030   11,415   12,526   11,444   13,097  
Marketable debt securities*   3,480   4,326   4,035   3,926   3,968   3,193  
Subordinated debt   350   339   310   307   311   246  
Insurance liabilities   1,596   1,696   1,864   2,013   2,108   2,302  
Due to credit institutions*   19,008   21,086   21,426   18,949   16,884   19,332  
Other liabilities   2,716   3,130   3,422   3,242   3,041   2,052  
Shareholders’ equity   1,554   1,540   1,543   1,504   1,894   1,574  
Off-balance-sheet funds   7,256   7,490   7,756   8,128   8,499   8,823  
   Mutual funds   4,675   4,795   4,905   5,029   5,250   5,371  
   Pension funds   872   860   848   946   986   980  
   Managed portfolios   1,710   1,835   2,002   2,152   2,264   2,472  
Customer funds under management   24,202   25,881   25,381   26,900   26,330   27,661  
                           
Total managed funds   47,480   51,637   51,771   50,595   48,149   50,619  
                           
                           
(*).- Includes all stock of concept classified in the balance sheet                          

Table of Contents

United Kingdom (Abbey)      
Million euros      
       
    Jan.-Jun. 05  
Income statement      
Net interest income   889  
Income from companies accounted for by the equity method   1  
Net fees   435  
Insurance activity   291  
Commercial revenue   1,616  
Gains (losses) on financial transactions   197  
Gross operating income   1,813  
Income from non-financial services (net) and other operating income   17  
General administrative expenses   (1,195 )
   Personnel   (656 )
   Other administrative expenses   (540 )
Depreciation and amortisation   (76 )
Net operating income   559  
Net loan loss provisions   (159 )
Other income   61  
Income before taxes   461  
       
Income from ordinary activity   321  
       
Net consolidated income   321  
       
Attributable income to the Group   321  
       
       
    30.06.05  
Balance sheet      
Loans and credits*   164,251  
Trading portfolio (w/o loans)   56,082  
Available-for-sale financial assets   23  
Due from credit institutions*   15,183  
Intangible assets and property and equipment   5,217  
Other assets   40,439  
Total assets/liabilities & shareholders’ equity   281,194  
Customer deposits*   109,379  
Marketable debt securities*   31,883  
Subordinated debt   10,054  
Insurance liabilities   37,779  
Due to credit institutions*   30,511  
Other liabilities   59,302  
Shareholders’ equity   2,286  
Off-balance-sheet funds   16,300  
   Mutual funds   1,602  
   Pension funds   14,698  
   Managed portfolios    
Customer funds under management   205,396  
       
Total managed funds   297,495  
       
       
(*).- Includes all stock of concept classified in the balance sheet      
       
       
Ratios (%) and other data      
ROE   28.07  
Efficiency ratio   65.31  
Efficiency ratio with depreciation and amortisation   69.46  
NPL ratio   0.80  
Coverage ratio   73.73  
Number of employees (direct & indirect)   21,778  
Number of branches   716  

Table of Contents

United Kingdom (Abbey)                          
Million euros                          
                           
  Q1 ’04 Q2 ’04 Q3 ’04 Q4 ’04 Q1 ’05   Q2 ’05  
Income statement                          
Net interest income                   393   496  
Income from companies accounted for by the equity method                   1   1  
Net fees                   214   221  
Insurance activity                   161   129  
Commercial revenue                   769   848  
Gains (losses) on financial transactions                   100   98  
Gross operating income                   868   945  
Income from non-financial services (net) and other operating income                   63   (46 )
General administrative expenses                   (588 ) (607 )
   Personnel                   (310 ) (346 )
   Other administrative expenses                   (279 ) (261 )
Depreciation and amortisation                   (73 ) (3 )
Net operating income                   270   289  
Net loan loss provisions                   (58 ) (101 )
Other income                   19   41  
Income before taxes                   231   230  
                           
Income from ordinary activity                   153   168  
                           
Net consolidated income                   153   168  
                           
Attributable income to the Group                   153   168  
                           
                           
    31.03.04   30.06.04   30.09.04   31.12.04   31.03.05   30.06.05  
Balance sheet                          
Loans and credits*               156,619   160,433   164,251  
Trading portfolio (w/o loans)               51,810   51,324   56,082  
Available-for-sale financial assets               14   15   23  
Due from credit institutions*               19,175   29,952   15,183  
Intangible assets and property and equipment               5,147   5,220   5,217  
Other assets               39,116   36,464   40,439  
Total assets/liabilities & shareholders’ equity               271,881   283,408   281,194  
Customer deposits*               113,353   103,285   109,379  
Marketable debt securities*               32,867   32,402   31,883  
Subordinated debt               8,707   8,867   10,054  
Insurance liabilities               34,468   34,890   37,779  
Due to credit institutions*               26,826   36,150   30,511  
Other liabilities               53,394   65,549   59,302  
Shareholders’ equity               2,265   2,264   2,286  
Off-balance-sheet funds               14,541   14,959   16,300  
   Mutual funds               1,346   1,449   1,602  
   Pension funds               13,194   13,510   14,698  
   Managed portfolios                    
Customer funds under management               203,936   194,403   205,396  
                           
Total managed funds               286,422   298,366   297,495  
                           
                           
(*).- Includes all stock of concept classified in the balance sheet                          

Table of Contents

United Kingdom (Abbey)    
Million pound sterling    
     
  Jan.-Jun. 05  
Income statement    
Net interest income 610  
Income from companies accounted for by the equity method 1  
Net fees 298  
Insurance activity 199  
Commercial revenue 1,109  
Gains (losses) on financial transactions 135  
Gross operating income 1,244  
Income from non-financial services (net) and other operating income 12  
General administrative expenses (820 )
   Personnel (450 )
   Other administrative expenses (370 )
Depreciation and amortisation (52 )
Net operating income 383  
Net loan loss provisions (109 )
Other income 42  
Income before taxes 316  
     
Income from ordinary activity 220  
     
Net consolidated income 220  
     
Attributable income to the Group 220  

 

  30.06.05  
Balance sheet    
Loans and credits* 110,738  
Trading portfolio (w/o loans) 37,810  
Available-for-sale financial assets 15  
Due from credit institutions* 10,236  
Intangible assets and property and equipment 3,517  
Other assets 27,264  
Total assets/liabilities & shareholders’ equity 189,581  
Customer deposits* 73,743  
Marketable debt securities* 21,496  
Subordinated debt 6,778  
Insurance liabilities 25,471  
Due to credit institutions* 20,570  
Other liabilities 39,981  
Shareholders’ equity 1,541  
Off-balance-sheet funds 10,990  
   Mutual funds 1,080  
   Pension funds 9,909  
   Managed portfolios  
Customer funds under management 138,478  
     
Total managed funds 200,571  
     
(*).- Includes all stock of concept classified in the balance sheet    

Table of Contents

United Kingdom (Abbey)                        
Million pound sterling                        
  Q1 ’04   Q2 ’04   Q3 ’04   Q4 ’04   Q1 ’05   Q2 ’05  
Income statement                        
Net interest income                 272   337  
Income from companies accounted for by the equity method                 0   1  
Net fees                 148   150  
Insurance activity                 112   87  
Commercial revenue                 533   576  
Gains (losses) on financial transactions                 69   66  
Gross operating income                 602   642  
Income from non-financial services (net) and other operating income                 44   (32 )
General administrative expenses                 (408 ) (412 )
   Personnel                 (215 ) (235 )
   Other administrative expenses                 (193 ) (177 )
Depreciation and amortisation                 (51 ) (1 )
Net operating income                 187   196  
Net loan loss provisions                 (40 ) (69 )
Other income                 13   28  
Income before taxes                 160   156  
                         
Income from ordinary activity                 106   114  
                         
Net consolidated income                 106   114  
                         
Attributable income to the Group                 106   114  

 

  31.03.04   30.06.04   30.09.04   31.12.04   31.03.05   30.06.05  
Balance sheet                        
Loans and credits*             110,424   110,458   110,738  
Trading portfolio (w/o loans)             36,529   35,336   37,810  
Available-for-sale financial assets             10   10   15  
Due from credit institutions*             13,519   20,622   10,236  
Intangible assets and property and equipment             3,629   3,594   3,517  
Other assets             27,579   25,106   27,264  
Total assets/liabilities & shareholders’ equity             191,690   195,126   189,581  
Customer deposits*             79,919   71,111   73,743  
Marketable debt securities*             23,173   22,309   21,496  
Subordinated debt             6,139   6,105   6,778  
Insurance liabilities             24,301   24,022   25,471  
Due to credit institutions*             18,914   24,889   20,570  
Other liabilities             37,646   45,131   39,981  
Shareholders’ equity             1,597   1,559   1,541  
Off-balance-sheet funds             10,252   10,299   10,990  
   Mutual funds             949   998   1,080  
   Pension funds             9,303   9,301   9,909  
   Managed portfolios                  
Customer funds under management             143,785   133,847   138,478  
                         
Total managed funds             201,942   205,425   200,571  
                         
(*).- Includes all stock of concept classified in the balance sheet                        

Table of Contents

Latin America                
Million euros                
          Variation    
                 
  Jan.-Jun. 05   Jan.-Jun. 04   Amount   %  
Income statement                
Net interest income 1,742   1,627   115   7.04  
Income from companies accounted for by the equity method 4   2   2   87.13  
Net fees 903   794   109   13.78  
Insurance activity 47   37   10   28.25  
Commercial revenue 2,696   2,460   236   9.59  
Gains (losses) on financial transactions 471   264   207   78.23  
Gross operating income 3,167   2,724   443   16.25  
Income from non-financial services (net) and other operating income (41 ) (22 ) (19 ) 88.76  
General administrative expenses (1,519 ) (1,369 ) (149 ) 10.91  
   Personnel (817 ) (748 ) (69 ) 9.24  
   Other administrative expenses (702 ) (621 ) (80 ) 12.93  
Depreciation and amortisation (148 ) (143 ) (5 ) 3.63  
Net operating income 1,460   1,191   269   22.59  
Net loan loss provisions (99 ) (178 ) 79   (44.43 )
Other income (81 ) (4 ) (78 )  
Income before taxes 1,279   1,009   270   26.78  
                 
Income from ordinary activity 1,015   867   148   17.01  
                 
Net consolidated income 1,015   871   144   16.55  
                 
Attributable income to the Group 900   777   122   15.73  

 

          Variation    
                 
  30.06.05   30.06.04   Amount   %  
Balance sheet                
Loans and credits* 43,058   32,450   10,609   32.69  
Trading portfolio (w/o loans) 19,595   12,324   7,271   59.00  
Available-for-sale financial assets 15,130   13,906   1,223   8.80  
Due from credit institutions* 21,953   20,647   1,306   6.33  
Intangible assets and property and equipment 1,321   1,141   180   15.77  
Other assets 13,139   8,837   4,302   48.68  
Total assets/liabilities & shareholders’ equity 114,197   89,305   24,892   27.87  
Customer deposits* 58,822   44,372   14,450   32.56  
Marketable debt securities* 3,795   4,769   (974 ) (20.42 )
Subordinated debt 840   517   323   62.46  
Insurance liabilities 1,412   846   567   67.03  
Due to credit institutions* 29,448   24,539   4,909   20.00  
Other liabilities 12,035   8,252   3,783   45.84  
Shareholders’ equity 7,844   6,009   1,835   30.54  
Off-balance-sheet funds 42,062   32,588   9,475   29.07  
   Mutual funds 20,237   14,431   5,806   40.23  
   Pension funds 16,205   12,726   3,479   27.34  
   Managed portfolios 5,620   5,431   189   3.49  
Customer funds under management 106,931   83,091   23,840   28.69  
                 
Total managed funds 156,259   121,892   34,367   28.19  
                 
                 
(*).- Includes all stock of concept classified in the balance sheet                
                 
                 
Ratios (%) and other data                
ROE 24.47   24.43   0.04p.      
Efficiency ratio 47.06   49.21   (2.15p. )    
Efficiency ratio with depreciation and amortisation 51.73   54.44   (2.71p. )    
NPL ratio 2.17   3.20   (1.03p. )    
Coverage ratio 180.81   143.89   36.92p.      
Number of employees (direct & indirect) 60,263   59,560   703   1.18  
Number of branches 4,113   4,056   57   1.41  

Table of Contents

Latin America                        
Million euros                        
  Q1 ’04   Q2 ’04   Q3 ’04   Q4 ’04   Q1 ’05   Q2 ’05  
Income statement                        
Net interest income 804   823   842   858   839   903  
Income from companies accounted for by the equity method 1   0   2   1   1   2  
Net fees 383   411   419   426   426   477  
Insurance activity 16   21   19   22   22   25  
Commercial revenue 1,204   1,256   1,283   1,307   1,288   1,407  
Gains (losses) on financial transactions 185   79   98   96   198   273  
Gross operating income 1,389   1,335   1,381   1,402   1,487   1,680  
Income from non-financial services (net) and other operating income (15 ) (7 ) (16 ) (11 ) (20 ) (21 )
General administrative expenses (686 ) (683 ) (695 ) (733 ) (722 ) (796 )
   Personnel (371 ) (377 ) (380 ) (414 ) (391 ) (426 )
   Other administrative expenses (315 ) (306 ) (315 ) (319 ) (331 ) (371 )
Depreciation and amortisation (69 ) (73 ) (73 ) (71 ) (73 ) (75 )
Net operating income 619   571   597   587   672   788  
Net loan loss provisions (82 ) (96 ) (95 ) (51 ) (58 ) (41 )
Other income (14 ) 10   (6 ) (176 ) (34 ) (48 )
Income before taxes 523   486   496   361   580   699  
                         
Income from ordinary activity 436   431   423   359   476   538  
                         
Net consolidated income 439   432   426   365   476   538  
                         
Attributable income to the Group 388   390   376   317   422   478  

 

  31.03.04   30.06.04   30.09.04   31.12.04   31.03.05   30.06.05  
Balance sheet                        
Loans and credits* 30,949   32,450   34,304   34,585   37,242   43,058  
Trading portfolio (w/o loans) 11,770   12,324   14,312   14,304   16,765   19,595  
Available-for-sale financial assets 13,640   13,906   13,634   13,873   13,941   15,130  
Due from credit institutions* 20,303   20,647   21,352   21,247   19,176   21,953  
Intangible assets and property and equipment 1,168   1,141   1,158   1,163   1,159   1,321  
Other assets 9,170   8,837   9,249   10,294   11,133   13,139  
Total assets/liabilities & shareholders’ equity 86,999   89,305   94,010   95,466   99,415   114,197  
Customer deposits* 45,286   44,372   43,550   45,718   49,977   58,822  
Marketable debt securities* 5,390   4,769   6,251   5,201   5,114   3,795  
Subordinated debt 517   517   532   709   775   840  
Insurance liabilities 822   846   975   1,054   1,158   1,412  
Due to credit institutions* 20,208   24,539   27,194   27,978   25,889   29,448  
Other liabilities 8,128   8,252   9,341   9,023   9,120   12,035  
Shareholders’ equity 6,648   6,009   6,166   5,783   7,382   7,844  
Off-balance-sheet funds 32,853   32,588   34,498   33,889   36,713   42,062  
   Mutual funds 14,603   14,431   15,556   15,259   16,765   20,237  
   Pension funds 12,945   12,726   13,369   13,357   14,294   16,205  
   Managed portfolios 5,306   5,431   5,572   5,272   5,654   5,620  
Customer funds under management 84,868   83,091   85,806   86,572   93,737   106,931  
                         
Total managed funds 119,852   121,892   128,507   129,355   136,128   156,259  
                         
(*).- Includes all stock of concept classified in the balance sheet                        

Table of Contents

Latin America                
Million dollars                
          Variation    
                 
  Jan.-Jun. 05   Jan.-Jun. 04   Amount   %  
Income statement                
Net interest income 2,238   1,996   242   12.14  
Income from companies accounted for by the equity method 5   2   2   96.06  
Net fees 1,160   973   187   19.21  
Insurance activity 61   45   16   34.37  
Commercial revenue 3,464   3,017   447   14.82  
Gains (losses) on financial transactions 606   324   281   86.74  
Gross operating income 4,069   3,341   728   21.80  
Income from non-financial services (net) and other operating income (53 ) (27 ) (26 ) 97.76  
General administrative expenses (1,951 ) (1,679 ) (272 ) 16.21  
   Personnel (1,050 ) (917 ) (133 ) 14.45  
   Other administrative expenses (902 ) (762 ) (140 ) 18.32  
Depreciation and amortisation (190 ) (175 ) (15 ) 8.58  
Net operating income 1,876   1,460   415   28.44  
Net loan loss provisions (127 ) (218 ) 91   (41.78 )
Other income (105 ) (4 ) (100 )  
Income before taxes 1,644   1,238   406   32.83  
                 
Income from ordinary activity 1,304   1,063   240   22.60  
                 
Net consolidated income 1,304   1,068   236   22.11  
                 
Attributable income to the Group 1,156   953   203   21.25  

 

          Variation    
                 
  30.06.05   30.06.04   Amount   %  
Balance sheet                
Loans and credits* 52,066   39,442   12,624   32.01  
Trading portfolio (w/o loans) 23,695   14,979   8,715   58.18  
Available-for-sale financial assets 18,295   16,903   1,392   8.23  
Due from credit institutions* 26,546   25,097   1,449   5.77  
Intangible assets and property and equipment 1,597   1,386   210   15.17  
Other assets 15,888   10,742   5,146   47.91  
Total assets/liabilities & shareholders’ equity 138,086   108,550   29,537   27.21  
Customer deposits* 71,127   53,934   17,193   31.88  
Marketable debt securities* 4,589   5,797   (1,208 ) (20.83 )
Subordinated debt 1,016   628   387   61.62  
Insurance liabilities 1,708   1,028   680   66.16  
Due to credit institutions* 35,609   29,828   5,781   19.38  
Other liabilities 14,553   10,031   4,522   45.08  
Shareholders’ equity 9,485   7,304   2,181   29.86  
Off-balance-sheet funds 50,862   39,610   11,251   28.41  
   Mutual funds 24,471   17,541   6,930   39.50  
   Pension funds 19,595   15,468   4,127   26.68  
   Managed portfolios 6,796   6,601   195   2.95  
Customer funds under management 129,301   100,998   28,304   28.02  
                 
Total managed funds 188,948   148,160   40,788   27.53  
                 
(*).- Includes all stock of concept classified in the balance sheet                

Table of Contents

Latin America                          
Million dollars                          
                           
  Q1 ’04   Q2 ’04   Q3 ’04   Q4 ’04   Q1 ’05   Q2 ’05  
Income statement                          
Net interest income   1,004   992   1,029   1,105   1,100   1,138  
Income from companies accounted for by the equity method   2   0   2   1   2   3  
Net fees   478   496   513   548   559   602  
Insurance activity   20   25   23   28   29   32  
Commercial revenue   1,504   1,513   1,567   1,682   1,689   1,774  
Gains (losses) on financial transactions   231   93   120   124   260   346  
Gross operating income   1,735   1,606   1,687   1,807   1,950   2,120  
Income from non-financial services (net) and other operating income   (18 ) (8 ) (20 ) (14 ) (26 ) (27 )
General administrative expenses   (857 ) (822 ) (849 ) (943 ) (947 ) (1,004 )
   Personnel   (463 ) (454 ) (464 ) (532 ) (513 ) (537 )
   Other administrative expenses   (393 ) (369 ) (385 ) (411 ) (434 ) (467 )
Depreciation and amortisation   (87 ) (89 ) (89 ) (92 ) (96 ) (95 )
Net operating income   774   687   730   758   881   994  
Net loan loss provisions   (102 ) (116 ) (116 ) (68 ) (76 ) (51 )
Other income   (18 ) 13   (7 ) (218 ) (44 ) (61 )
Income before taxes   654   584   606   472   761   883  
                           
Income from ordinary activity   545   518   517   467   625   679  
                           
Net consolidated income   548   520   520   475   625   679  
                           
Attributable income to the Group   484   469   459   412   553   603  
                           
    31.03.04   30.06.04   30.09.04   31.12.04   31.03.05   30.06.05  
Balance sheet                          
Loans and credits*   37,832   39,442   42,568   47,108   48,280   52,066  
Trading portfolio (w/o loans)   14,387   14,979   17,760   19,483   21,734   23,695  
Available-for-sale financial assets   16,674   16,903   16,919   18,896   18,073   18,295  
Due from credit institutions*   24,818   25,097   26,495   28,940   24,860   26,546  
Intangible assets and property and equipment   1,428   1,386   1,437   1,585   1,502   1,597  
Other assets   11,209   10,742   11,477   14,022   14,433   15,888  
Total assets/liabilities & shareholders’ equity   106,348   108,550   116,656   130,034   128,882   138,086  
Customer deposits*   55,357   53,934   54,041   62,273   64,790   71,127  
Marketable debt securities*   6,588   5,797   7,757   7,085   6,630   4,589  
Subordinated debt   632   628   661   966   1,005   1,016  
Insurance liabilities   1,005   1,028   1,209   1,436   1,501   1,708  
Due to credit institutions*   24,703   29,828   33,745   38,108   33,563   35,609  
Other liabilities   9,936   10,031   11,592   12,290   11,824   14,553  
Shareholders’ equity   8,126   7,304   7,651   7,876   9,570   9,485  
Off-balance-sheet funds   40,160   39,610   42,808   46,160   47,595   50,862  
   Mutual funds   17,850   17,541   19,304   20,785   21,734   24,471  
   Pension funds   15,823   15,468   16,590   18,193   18,531   19,595  
   Managed portfolios   6,486   6,601   6,914   7,182   7,330   6,796  
Customer funds under management   103,743   100,998   106,477   117,919   121,521   129,301  
                           
Total managed funds   146,508   148,160   159,465   176,194   176,477   188,948  
                           
                           
(*).- Includes all stock of concept classified in the balance sheet                      

Table of Contents

Latin America. Results                        
Million euros                          
    Gross operating income   Net operating income   Attributable income to the
Group
 
               
    Jan.-Jun. 05   Var. (%)   Jan.-Jun. 05   Var. (%)   Jan.-Jun. 05   Var. (%)  
                           
                           
Brazil   1,219   19.32   553   18.50   317   7.67  
Mexico   729   17.17   306   20.07   189   17.81  
Chile   504   15.68   276   36.15   157   45.80  
Puerto Rico   135   5.88   49   20.96   27   9.79  
Venezuela   201   6.04   98   2.83   70   (4.24 )
Colombia   55   28.82   22   67.02   22   69.38  
Argentina   177   17.92   78   49.59   38   188.60  
Rest   147   9.02   78   19.12   79   (12.74 )
Total   3,167   16.25   1,460   22.59   900   15.73  

Table of Contents

Latin America. Results                        
Million dollars                          
    Gross operating income   Net operating income   Attributable income to the Group  
               
    Jan.-Jun. 05   Var. (%)   Jan.-Jun. 05   Var. (%)   Jan.-Jun. 05   Var. (%)  
                           
                           
Brazil   1,567   25.01   711   24.16   408   12.81  
Mexico   937   22.76   393   25.80   243   23.43  
Chile   647   21.20   355   42.65   201   52.76  
Puerto Rico   173   10.93   62   26.73   35   15.03  
Venezuela   259   11.10   126   7.74   90   0.33  
Colombia   71   34.97   28   74.99   29   77.46  
Argentina   228   23.55   100   56.73   49   202.37  
Rest   189   14.23   101   24.81   102   (8.57 )
Total   4,069   21.80   1,876   28.44   1,156   21.25  

Table of Contents

Brazil                  
Million euros                  
            Variation  
                   
    Jan.-Jun. 05   Jan.-Jun. 04   Amount   %  
Income statement                  
Net interest income   572   597   (25 ) (4.19 )
Income from companies accounted for by the equity method   1   0   0   183.17  
Net fees   297   234   63   27.02  
Insurance activity   15   11   4   38.23  
Commercial revenue   885   842   43   5.07  
Gains (losses) on financial transactions   334   180   155   86.11  
Gross operating income   1,219   1,022   197   19.32  
Income from non-financial services (net) and other operating income   1   3   (2 ) (63.98 )
General administrative expenses   (597 ) (507 ) (91 ) 17.94  
   Personnel   (320 ) (275 ) (45 ) 16.34  
   Other administrative expenses   (277 ) (231 ) (46 ) 19.83  
Depreciation and amortisation   (70 ) (51 ) (18 ) 36.05  
Net operating income   553   467   86   18.50  
Net loan loss provisions   (54 ) (82 ) 28   (34.29 )
Other income   (7 ) 2   (9 )  
Income before taxes   492   387   106   27.29  
                   
Income from ordinary activity   324   302   22   7.28  
                   
Net consolidated income   324   302   22   7.28  
                   
Attributable income to the Group   317   295   23   7.67  
                   
            Variation  
                   
    30.06.05   30.06.04   Amount   %  
Balance sheet                  
Loans and credits*   8,356   4,855   3,501   72.10  
Trading portfolio (w/o loans)   3,184   1,048   2,136   203.84  
Available-for-sale financial assets   5,752   4,925   827   16.80  
Due from credit institutions*   7,203   6,073   1,130   18.61  
Intangible assets and property and equipment   433   307   126   40.87  
Other assets   5,141   3,532   1,610   45.58  
Total assets/liabilities & shareholders’ equity   30,070   20,740   9,330   44.98  
Customer deposits*   9,427   5,074   4,352   85.77  
Marketable debt securities*   550   676   (126 ) (18.60 )
Subordinated debt          
Insurance liabilities   884   421   463   109.94  
Due to credit institutions*   10,120   8,700   1,420   16.32  
Other liabilities   6,274   4,183   2,090   49.97  
Shareholders’ equity   2,815   1,685   1,130   67.07  
Off-balance-sheet funds   10,411   6,811   3,599   52.84  
   Mutual funds   9,912   6,474   3,438   53.11  
   Pension funds          
   Managed portfolios   499   338   161   47.62  
Customer funds under management   21,272   12,983   8,289   63.84  
                   
Total managed funds   40,481   27,552   12,929   46.93  
                   
(*).- Includes all stock of concept classified in the balance sheet                  
                   
                   
Ratios (%) and other data                  
ROE   25.17   30.84   (5.67p. )    
Efficiency ratio   47.01   47.64   (0.63p. )    
Efficiency ratio with depreciation and amortisation   52.73   52.66   0.07p.      
NPL ratio   2.89   2.38   0.51p.      
Coverage ratio   164.62   222.68   (58.06p. )    
Number of employees (direct & indirect)   21,433   21,409   24   0.11  
Number of branches   1,988   1,879   109   5.80  

Table of Contents

Brazil                          
Million euros                          
                           
  Q1 ’04   Q2 ’04   Q3 ’04   Q4 ’04   Q1 ’05   Q2 ’05  
Income statement                          
Net interest income   306   291   287   269   282   290  
Income from companies accounted for by the equity method   0   0   0   0   0   0  
Net fees   118   116   132   135   136   161  
Insurance activity   4   7   8   11   10   5  
Commercial revenue   429   413   428   415   428   457  
Gains (losses) on financial transactions   87   92   62   102   100   235  
Gross operating income   516   506   490   517   528   691  
Income from non-financial services (net) and other operating income   1   2   (1 ) 0   2   (1 )
General administrative expenses   (256 ) (251 ) (253 ) (298 ) (283 ) (314 )
   Personnel   (138 ) (137 ) (141 ) (177 ) (156 ) (164 )
   Other administrative expenses   (118 ) (113 ) (112 ) (121 ) (127 ) (150 )
Depreciation and amortisation   (25 ) (26 ) (28 ) (34 ) (35 ) (34 )
Net operating income   236   230   208   185   211   342  
Net loan loss provisions   (48 ) (35 ) (56 ) (55 ) (33 ) (21 )
Other income   1   1   18   (34 ) 16   (23 )
Income before taxes   190   197   169   95   194   299  
                           
Income from ordinary activity   141   161   135   145   138   186  
                           
Net consolidated income   141   161   135   145   138   186  
                           
Attributable income to the Group   137   158   132   142   135   182  
                           
    31.03.04   30.06.04   30.09.04   31.12.04   31.03.05   30.06.05  
Balance sheet                          
Loans and credits*   4,645   4,855   5,552   5,686   6,273   8,356  
Trading portfolio (w/o loans)   1,246   1,048   1,267   1,564   3,206   3,184  
Available-for-sale financial assets   5,654   4,925   5,175   5,417   5,275   5,752  
Due from credit institutions*   5,718   6,073   6,593   5,790   5,572   7,203  
Intangible assets and property and equipment   329   307   324   360   354   433  
Other assets   3,667   3,532   3,858   4,210   4,463   5,141  
Total assets/liabilities & shareholders’ equity   21,258   20,740   22,769   23,027   25,143   30,070  
Customer deposits*   5,269   5,074   5,848   6,615   7,155   9,427  
Marketable debt securities*   742   676   667   476   499   550  
Subordinated debt              
Insurance liabilities   403   421   546   631   684   884  
Due to credit institutions*   8,308   8,700   8,880   8,808   9,827   10,120  
Other liabilities   4,449   4,183   4,970   4,695   4,622   6,274  
Shareholders’ equity   2,087   1,685   1,859   1,802   2,356   2,815  
Off-balance-sheet funds   6,991   6,811   7,399   7,355   8,083   10,411  
   Mutual funds   6,652   6,474   7,022   6,973   7,681   9,912  
   Pension funds              
   Managed portfolios   339   338   378   382   403   499  
Customer funds under management   13,405   12,983   14,460   15,077   16,421   21,272  
                           
Total managed funds   28,249   27,552   30,169   30,382   33,226   40,481  
                           
                           
(*).- Includes all stock of concept classified in the balance sheet                      

Table of Contents

Brazil                
Million dollars                
          Variation  
                 
  Jan.-Jun. 05   Jan.-Jun. 04   Amount   %  
Income statement                
Net interest income 735   732   3   0.38  
Income from companies accounted for by the equity method 1   0   1   196.69  
Net fees 382   287   95   33.09  
Insurance activity 19   13   6   44.83  
Commercial revenue 1,137   1,033   104   10.08  
Gains (losses) on financial transactions 430   220   209   94.99  
Gross operating income 1,567   1,253   313   25.01  
Income from non-financial services (net) and other operating income 1   3   (2 ) (62.26 )
General administrative expenses (768 ) (621 ) (146 ) 23.57  
   Personnel (411 ) (337 ) (74 ) 21.89  
   Other administrative expenses (356 ) (284 ) (73 ) 25.55  
Depreciation and amortisation (90 ) (63 ) (27 ) 42.54  
Net operating income 711   572   138   24.16  
Net loan loss provisions (69 ) (101 ) 31   (31.16 )
Other income (9 ) 3   (11 )  
Income before taxes 633   474   158   33.36  
                 
Income from ordinary activity 416   370   46   12.40  
                 
Net consolidated income 416   370   46   12.40  
                 
Attributable income to the Group 408   361   46   12.81  
                 
             
          Variation  
                 
  30.06.05   30.06.04   Amount   %  
Balance sheet                
Loans and credits* 10,104   5,902   4,203   71.21  
Trading portfolio (w/o loans) 3,851   1,274   2,577   202.26  
Available-for-sale financial assets 6,956   5,986   969   16.20  
Due from credit institutions* 8,710   7,382   1,328   17.99  
Intangible assets and property and equipment 524   374   150   40.14  
Other assets 6,217   4,293   1,924   44.83  
Total assets/liabilities & shareholders’ equity 36,361   25,209   11,151   44.23  
Customer deposits* 11,399   6,168   5,231   84.81  
Marketable debt securities* 666   822   (156 ) (19.02 )
Subordinated debt        
Insurance liabilities 1,069   512   557   108.85  
Due to credit institutions* 12,237   10,575   1,662   15.72  
Other liabilities 7,586   5,085   2,501   49.19  
Shareholders’ equity 3,404   2,048   1,356   66.20  
Off-balance-sheet funds 12,589   8,279   4,309   52.05  
   Mutual funds 11,986   7,869   4,117   52.32  
   Pension funds        
   Managed portfolios 603   411   192   46.86  
Customer funds under management 25,722   15,781   9,941   62.99  
                 
Total managed funds 48,949   33,489   15,460   46.17  
                 
(*).- Includes all stock of concept classified in the balance sheet                
                 

Table of Contents

Brazil                        
Million dollars                        
  Q1 ’04   Q2 ’04   Q3 ’04   Q4 ’04   Q1 ’05   Q2 ’05  
Income statement                        
Net interest income 383   350   351   349   370   365  
Income from companies accounted for by the equity method 0   0   0   0   0   1  
Net fees 148   139   161   173   179   203  
Insurance activity 5   8   10   14   13   6  
Commercial revenue 535   497   522   536   562   575  
Gains (losses) on financial transactions 109   111   76   131   131   299  
Gross operating income 645   608   599   667   692   874  
Income from non-financial services (net) and other operating income 1   2   (2 ) 0   2   (1 )
General administrative expenses (320 ) (302 ) (309 ) (383 ) (371 ) (396 )
   Personnel (172 ) (165 ) (172 ) (226 ) (205 ) (206 )
   Other administrative expenses (148 ) (136 ) (137 ) (156 ) (167 ) (190 )
Depreciation and amortisation (31 ) (32 ) (34 ) (44 ) (47 ) (43 )
Net operating income 295   277   254   240   276   434  
Net loan loss provisions (59 ) (41 ) (68 ) (70 ) (43 ) (26 )
Other income 1   2   22   (42 ) 21   (29 )
Income before taxes 237   237   207   128   254   379  
                         
Income from ordinary activity 176   194   165   187   180   236  
                         
Net consolidated income 176   194   165   187   180   236  
                         
Attributable income to the Group 171   190   162   183   177   231  
                         
                         
  31.03.04   30.06.04   30.09.04   31.12.04   31.03.05   30.06.05  
Balance sheet                        
Loans and credits* 5,678   5,902   6,889   7,745   8,132   10,104  
Trading portfolio (w/o loans) 1,523   1,274   1,572   2,130   4,156   3,851  
Available-for-sale financial assets 6,911   5,986   6,422   7,378   6,839   6,956  
Due from credit institutions* 6,990   7,382   8,181   7,887   7,224   8,710  
Intangible assets and property and equipment 403   374   403   490   459   524  
Other assets 4,482   4,293   4,788   5,735   5,785   6,217  
Total assets/liabilities & shareholders’ equity 25,986   25,209   28,254   31,365   32,595   36,361  
Customer deposits* 6,441   6,168   7,256   9,010   9,276   11,399  
Marketable debt securities* 907   822   827   648   647   666  
Subordinated debt            
Insurance liabilities 493   512   678   860   887   1,069  
Due to credit institutions* 10,155   10,575   11,019   11,998   12,739   12,237  
Other liabilities 5,439   5,085   6,167   6,394   5,992   7,586  
Shareholders’ equity 2,552   2,048   2,307   2,455   3,054   3,404  
Off-balance-sheet funds 8,545   8,279   9,182   10,019   10,479   12,589  
   Mutual funds 8,131   7,869   8,713   9,498   9,957   11,986  
   Pension funds            
   Managed portfolios 414   411   469   520   522   603  
Customer funds under management 16,386   15,781   17,943   20,536   21,289   25,722  
                         
Total managed funds 34,531   33,489   37,436   41,384   43,074   48,949  
                         
(*).- Includes all stock of concept classified in the balance sheet                        
                         

Table of Contents

Brazil                
Million brazilian real                
          Variation  
                 
  Jan.-Jun. 05   Jan.-Jun. 04   Amount   %  
Income statement                
Net interest income 1,884   2,174   (290 ) (13.35 )
Income from companies accounted for by the equity method 2   1   1   156.10  
Net fees 979   852   127   14.88  
Insurance activity 49   39   10   25.02  
Commercial revenue 2,914   3,066   (153 ) (4.98 )
Gains (losses) on financial transactions 1,101   654   447   68.32  
Gross operating income 4,015   3,721   294   7.91  
Income from non-financial services (net) and other operating income 3   10   (7 ) (67.43 )
General administrative expenses (1,967 ) (1,844 ) (123 ) 6.66  
   Personnel (1,054 ) (1,001 ) (52 ) 5.22  
   Other administrative expenses (913 ) (843 ) (71 ) 8.38  
Depreciation and amortisation (230 ) (187 ) (43 ) 23.04  
Net operating income 1,821   1,699   122   7.18  
Net loan loss provisions (178 ) (299 ) 121   (40.57 )
Other income (22 ) 8   (30 )  
Income before taxes 1,622   1,409   213   15.12  
                 
Income from ordinary activity 1,067   1,100   (33 ) (2.97 )
                 
Net consolidated income 1,067   1,100   (33 ) (2.97 )
                 
Attributable income to the Group 1,045   1,073   (28 ) (2.62 )
                 
             
          Variation  
                 
  30.06.05   30.06.04   Amount   %  
Balance sheet                
Loans and credits* 23,690   18,377   5,313   28.91  
Trading portfolio (w/o loans) 9,028   3,967   5,061   127.58  
Available-for-sale financial assets 16,308   18,641   (2,333 ) (12.51 )
Due from credit institutions* 20,421   22,987   (2,566 ) (11.16 )
Intangible assets and property and equipment 1,227   1,163   64   5.52  
Other assets 14,576   13,367   1,209   9.04  
Total assets/liabilities & shareholders’ equity 85,251   78,502   6,749   8.60  
Customer deposits* 26,726   19,207   7,519   39.15  
Marketable debt securities* 1,560   2,559   (999 ) (39.03 )
Subordinated debt        
Insurance liabilities 2,506   1,593   912   57.25  
Due to credit institutions* 28,691   32,931   (4,240 ) (12.87 )
Other liabilities 17,786   15,834   1,952   12.33  
Shareholders’ equity 7,982   6,378   1,604   25.14  
Off-balance-sheet funds 29,515   25,782   3,733   14.48  
   Mutual funds 28,101   24,503   3,598   14.68  
   Pension funds        
   Managed portfolios 1,414   1,279   135   10.57  
Customer funds under management 60,307   49,141   11,166   22.72  
                 
Total managed funds 114,766   104,284   10,482   10.05  
                 
(*).- Includes all stock of concept classified in the balance sheet                
                 

Table of Contents

Brazil                        
Million brazilian real                        
                         
  Q1 ’04   Q2 ’04   Q3 ’04   Q4 ’04   Q1 ’05   Q2 ’05  
Income statement                        
Net interest income 1,109   1,066   1,045   972   986   898  
Income from companies accounted for by the equity method 0   0   1   1   0   2  
Net fees 428   425   480   486   476   503  
Insurance activity 15   24   29   39   33   15  
Commercial revenue 1,551   1,515   1,555   1,498   1,496   1,418  
Gains (losses) on financial transactions 317   338   227   370   349   753  
Gross operating income 1,868   1,853   1,782   1,869   1,844   2,171  
Income from non-financial services (net) and other operating income 3   7   (5 ) 0   6   (2 )
General administrative expenses (926 ) (918 ) (920 ) (1,078 ) (989 ) (978 )
   Personnel (498 ) (503 ) (512 ) (640 ) (546 ) (508 )
   Other administrative expenses (427 ) (415 ) (408 ) (439 ) (444 ) (470 )
Depreciation and amortisation (90 ) (97 ) (102 ) (124 ) (124 ) (106 )
Net operating income 855   844   756   667   736   1,085  
Net loan loss provisions (172 ) (127 ) (204 ) (199 ) (115 ) (63 )
Other income 3   5   64   (125 ) 56   (78 )
Income before taxes 687   722   616   343   677   945  
                         
Income from ordinary activity 510   590   491   522   481   586  
                         
Net consolidated income 510   590   491   522   481   586  
                         
Attributable income to the Group 496   578   481   511   471   574  
                         
                         
  31.03.04   30.06.04   30.09.04   31.12.04   31.03.05   30.06.05  
Balance sheet                        
Loans and credits* 16,522   18,377   19,623   20,570   21,761   23,690  
Trading portfolio (w/o loans) 4,432   3,967   4,477   5,658   11,122   9,028  
Available-for-sale financial assets 20,111   18,641   18,294   19,596   18,301   16,308  
Due from credit institutions* 20,340   22,987   23,304   20,948   19,330   20,421  
Intangible assets and property and equipment 1,172   1,163   1,147   1,302   1,228   1,227  
Other assets 13,042   13,367   13,638   15,231   15,481   14,576  
Total assets/liabilities & shareholders’ equity 75,620   78,502   80,483   83,305   87,224   85,251  
Customer deposits* 18,742   19,207   20,670   23,930   24,822   26,726  
Marketable debt securities* 2,639   2,559   2,356   1,722   1,732   1,560  
Subordinated debt            
Insurance liabilities 1,435   1,593   1,930   2,283   2,372   2,506  
Due to credit institutions* 29,552   32,931   31,388   31,866   34,090   28,691  
Other liabilities 15,826   15,834   17,568   16,984   16,035   17,786  
Shareholders’ equity 7,425   6,378   6,571   6,521   8,173   7,982  
Off-balance-sheet funds 24,867   25,782   26,154   26,610   28,042   29,515  
   Mutual funds 23,662   24,503   24,819   25,228   26,646   28,101  
   Pension funds            
   Managed portfolios 1,204   1,279   1,335   1,382   1,397   1,414  
Customer funds under management 47,683   49,141   51,111   54,545   56,969   60,307  
                         
Total managed funds 100,486   104,284   106,637   109,915   115,266   114,766  
                         
(*).- Includes all stock of concept classified in the balance sheet                        
                         

Table of Contents

Mexico                
Million euros                
          Variation  
                 
  Jan.-Jun. 05   Jan.-Jun. 04   Amount   %  
Income statement                
Net interest income 477   409   68   16.63  
Income from companies accounted for by the equity method 0   (0 ) 0    
Net fees 223   207   16   7.56  
Insurance activity 9   5   4   85.95  
Commercial revenue 710   622   88   14.16  
Gains (losses) on financial transactions 19   1   19    
Gross operating income 729   622   107   17.17  
Income from non-financial services (net) and other operating income (32 ) (21 ) (11 ) 54.47  
General administrative expenses (363 ) (319 ) (44 ) 13.77  
   Personnel (182 ) (167 ) (16 ) 9.49  
   Other administrative expenses (180 ) (152 ) (28 ) 18.46  
Depreciation and amortisation (29 ) (28 ) (1 ) 2.00  
Net operating income 306   255   51   20.07  
Net loan loss provisions (25 ) (23 ) (1 ) 6.37  
Other income (9 ) 6   (15 )  
Income before taxes 272   237   34   14.49  
                 
Income from ordinary activity 261   221   40   18.08  
                 
Net consolidated income 261   221   40   18.08  
                 
Attributable income to the Group 189   161   29   17.81  
                 
                 
          Variation  
                 
  30.06.05   30.06.04   Amount   %  
Balance sheet                
Loans and credits* 12,235   9,400   2,835   30.16  
Trading portfolio (w/o loans) 14,015   9,507   4,508   47.42  
Available-for-sale financial assets 4,831   3,576   1,255   35.11  
Due from credit institutions* 7,697   8,599   (902 ) (10.49 )
Intangible assets and property and equipment 311   299   12   3.89  
Other assets 3,429   2,517   912   36.22  
Total assets/liabilities & shareholders’ equity 42,518   33,898   8,620   25.43  
Customer deposits* 22,283   18,095   4,188   23.15  
Marketable debt securities* 1,342   1,319   23   1.73  
Subordinated debt 62     62    
Insurance liabilities 54   40   14   36.12  
Due to credit institutions* 14,050   10,713   3,336   31.14  
Other liabilities 2,811   2,208   603   27.33  
Shareholders’ equity 1,915   1,523   393   25.79  
Off-balance-sheet funds 8,795   6,533   2,262   34.62  
   Mutual funds 5,602   3,947   1,654   41.91  
   Pension funds 3,194   2,586   607   23.49  
   Managed portfolios        
Customer funds under management 32,538   25,988   6,550   25.20  
                 
Total managed funds 51,313   40,431   10,882   26.92  
                 
(*).- Includes all stock of concept classified in the balance sheet                
                 
                 
Ratios (%) and other data                
ROE 22.09   22.48   (0.39p. )    
Efficiency ratio 49.54   51.04   (1.50p. )    
Efficiency ratio with depreciation and amortisation 53.46   55.55   (2.09p. )    
NPL ratio 0.89   1.27   (0.38p. )    
Coverage ratio 286.56   255.41   31.15p.      
Number of employees (direct & indirect) 12,770   12,114   656   5.42  
Number of branches 1,013   1,022   (9 ) (0.88 )

Table of Contents

Mexico                        
Million euros                        
  Q1 ’04   Q2 ’04   Q3 ’04   Q4 ’04   Q1 ’05   Q2 ’05  
Income statement                        
Net interest income 200   210   232   243   243   235  
Income from companies accounted for by the equity method (0 ) (0 ) (0 ) 0   0    
Net fees 94   114   106   106   104   119  
Insurance activity 3   2   4   1   2   7  
Commercial revenue 297   325   341   351   349   361  
Gains (losses) on financial transactions 50   (50 ) 3   (32 ) 12   8  
Gross operating income 347   275   344   319   361   368  
Income from non-financial services (net) and other operating income (11 ) (10 ) (13 ) (12 ) (15 ) (16 )
General administrative expenses (167 ) (152 ) (163 ) (177 ) (171 ) (191 )
   Personnel (83 ) (83 ) (85 ) (85 ) (87 ) (95 )
   Other administrative expenses (83 ) (69 ) (78 ) (92 ) (84 ) (96 )
Depreciation and amortisation (13 ) (15 ) (15 ) (9 ) (14 ) (15 )
Net operating income 157   98   154   120   161   145  
Net loan loss provisions (13 ) (10 ) (13 ) 19   (13 ) (12 )
Other income 4   2   (8 ) (10 ) (10 ) 1  
Income before taxes 147   90   133   129   138   134  
                         
Income from ordinary activity 137   84   122   106   135   126  
                         
Net consolidated income 137   84   122   106   135   126  
                         
Attributable income to the Group 101   60   88   76   100   90  

 

  31.03.04   30.06.04   30.09.04   31.12.04   31.03.05   30.06.05  
Balance sheet                        
Loans and credits* 9,449   9,400   9,797   9,801   10,710   12,235  
Trading portfolio (w/o loans) 8,408   9,507   11,069   10,603   11,744   14,015  
Available-for-sale financial assets 3,146   3,576   3,670   3,656   4,341   4,831  
Due from credit institutions* 7,527   8,599   8,197   9,578   6,528   7,697  
Intangible assets and property and equipment 309   299   297   275   284   311  
Other assets 2,095   2,517   2,388   2,662   3,281   3,429  
Total assets/liabilities & shareholders’ equity 30,933   33,898   35,418   36,576   36,888   42,518  
Customer deposits* 18,115   18,095   15,631   16,569   18,543   22,283  
Marketable debt securities* 1,803   1,319   2,968   2,081   2,494   1,342  
Subordinated debt       18   58   62  
Insurance liabilities 39   40   42   42   47   54  
Due to credit institutions* 7,358   10,713   13,070   14,428   11,550   14,050  
Other liabilities 2,188   2,208   2,228   2,072   2,495   2,811  
Shareholders’ equity 1,431   1,523   1,480   1,364   1,701   1,915  
Off-balance-sheet funds 6,613   6,533   6,868   6,663   7,414   8,795  
   Mutual funds 3,947   3,947   4,189   4,072   4,627   5,602  
   Pension funds 2,667   2,586   2,679   2,591   2,787   3,194  
   Managed portfolios            
Customer funds under management 26,569   25,988   25,509   25,373   28,556   32,538  
                         
Total managed funds 37,546   40,431   42,286   43,238   44,303   51,313  
                         
(*).- Includes all stock of concept classified in the balance sheet                        

Table of Contents

Mexico                
Million dollars                
          Variation    
                 
  Jan.-Jun. 05   Jan.-Jun. 04   Amount   %  
Income statement                
Net interest income 613   502   111   22.20  
Income from companies accounted for by the equity method 0   (0 ) 0    
Net fees 287   254   32   12.69  
Insurance activity 12   6   6   94.82  
Commercial revenue 912   762   149   19.61  
Gains (losses) on financial transactions 25   1   24    
Gross operating income 937   763   174   22.76  
Income from non-financial services (net) and other operating income (41 ) (25 ) (16 ) 61.84  
General administrative expenses (466 ) (391 ) (75 ) 19.19  
   Personnel (234 ) (204 ) (30 ) 14.71  
   Other administrative expenses (231 ) (186 ) (45 ) 24.11  
Depreciation and amortisation (37 ) (34 ) (2 ) 6.87  
Net operating income 393   312   81   25.80  
Net loan loss provisions (32 ) (29 ) (3 ) 11.44  
Other income (12 ) 7   (19 )  
Income before taxes 349   291   58   19.96  
                 
Income from ordinary activity 335   271   64   23.71  
                 
Net consolidated income 335   271   64   23.71  
                 
Attributable income to the Group 243   197   46   23.43  

 

          Variation    
                 
  30.06.05   30.06.04   Amount   %  
Balance sheet                
Loans and credits* 14,794   11,425   3,369   29.49  
Trading portfolio (w/o loans) 16,947   11,556   5,392   46.66  
Available-for-sale financial assets 5,842   4,346   1,496   34.41  
Due from credit institutions* 9,308   10,452   (1,145 ) (10.95 )
Intangible assets and property and equipment 376   363   12   3.35  
Other assets 4,147   3,060   1,087   35.51  
Total assets/liabilities & shareholders’ equity 51,413   41,203   10,210   24.78  
Customer deposits* 26,945   21,995   4,950   22.51  
Marketable debt securities* 1,623   1,604   19   1.21  
Subordinated debt 76     76    
Insurance liabilities 66   49   17   35.42  
Due to credit institutions* 16,989   13,022   3,967   30.46  
Other liabilities 3,399   2,683   716   26.67  
Shareholders’ equity 2,316   1,851   465   25.14  
Off-balance-sheet funds 10,635   7,941   2,694   33.92  
   Mutual funds 6,773   4,798   1,976   41.18  
   Pension funds 3,862   3,144   718   22.85  
   Managed portfolios        
Customer funds under management 39,344   31,588   7,756   24.55  
                 
Total managed funds 62,048   49,144   12,904   26.26  
                 
(*).- Includes all stock of concept classified in the balance sheet                

Table of Contents

Mexico                        
Million dollars                        
  Q1 ’04   Q2 ’04   Q3 ’04   Q4 ’04   Q1 ’05   Q2 ’05  
Income statement                        
Net interest income 249   253   283   312   318   295  
Income from companies accounted for by the equity method (0 ) (0 ) (0 ) 0   0   (0 )
Net fees 117   137   129   137   137   150  
Insurance activity 4   2   5   2   3   9  
Commercial revenue 371   392   417   451   458   454  
Gains (losses) on financial transactions 63   (62 ) 4   (40 ) 15   10  
Gross operating income 433   330   421   411   473   464  
Income from non-financial services (net) and other operating income (13 ) (12 ) (15 ) (16 ) (20 ) (21 )
General administrative expenses (208 ) (183 ) (199 ) (227 ) (224 ) (241 )
   Personnel (104 ) (100 ) (103 ) (109 ) (114 ) (120 )
   Other administrative expenses (104 ) (83 ) (96 ) (118 ) (110 ) (122 )
Depreciation and amortisation (17 ) (18 ) (18 ) (12 ) (18 ) (19 )
Net operating income 196   117   188   156   211   182  
Net loan loss provisions (17 ) (12 ) (16 ) 23   (16 ) (16 )
Other income 5   3   (9 ) (12 ) (13 ) 1  
Income before taxes 184   107   163   166   181   168  
                         
Income from ordinary activity 171   100   149   138   176   159  
                         
Net consolidated income 171   100   149   138   176   159  
                         
Attributable income to the Group 126   71   107   98   131   113  

 

  31.03.04   30.06.04   30.09.04   31.12.04   31.03.05   30.06.05  
Balance sheet                        
Loans and credits* 11,550   11,425   12,158   13,350   13,885   14,794  
Trading portfolio (w/o loans) 10,278   11,556   13,736   14,443   15,225   16,947  
Available-for-sale financial assets 3,846   4,346   4,554   4,980   5,627   5,842  
Due from credit institutions* 9,201   10,452   10,172   13,046   8,463   9,308  
Intangible assets and property and equipment 377   363   368   374   368   376  
Other assets 2,560   3,060   2,963   3,626   4,254   4,147  
Total assets/liabilities & shareholders’ equity 37,812   41,203   43,950   49,820   47,822   51,413  
Customer deposits* 22,144   21,995   19,397   22,569   24,040   26,945  
Marketable debt securities* 2,204   1,604   3,682   2,834   3,234   1,623  
Subordinated debt       25   75   76  
Insurance liabilities 47   49   53   58   61   66  
Due to credit institutions* 8,994   13,022   16,218   19,653   14,973   16,989  
Other liabilities 2,675   2,683   2,764   2,823   3,235   3,399  
Shareholders’ equity 1,749   1,851   1,836   1,858   2,206   2,316  
Off-balance-sheet funds 8,084   7,941   8,522   9,075   9,612   10,635  
   Mutual funds 4,824   4,798   5,198   5,546   5,999   6,773  
   Pension funds 3,260   3,144   3,324   3,529   3,613   3,862  
   Managed portfolios            
Customer funds under management 32,478   31,588   31,654   34,561   37,020   39,344  
                         
Total managed funds 45,896   49,144   52,472   58,895   57,434   62,048  
                         
(*).- Includes all stock of concept classified in the balance sheet                        

Table of Contents

Mexico                
Million new mexican peso                
          Variation    
                 
  Jan.-Jun. 05   Jan.-Jun. 04   Amount   %  
Income statement                
Net interest income 6,788   5,618   1,171   20.84  
Income from companies accounted for by the equity method 0   (0 ) 0    
Net fees 3,172   2,846   325   11.44  
Insurance activity 131   68   63   92.65  
Commercial revenue 10,091   8,532   1,559   18.28  
Gains (losses) on financial transactions 275   7   267    
Gross operating income 10,366   8,539   1,827   21.39  
Income from non-financial services (net) and other operating income (454 ) (284 ) (170 ) 60.04  
General administrative expenses (5,155 ) (4,374 ) (781 ) 17.87  
   Personnel (2,594 ) (2,287 ) (307 ) 13.43  
   Other administrative expenses (2,561 ) (2,087 ) (474 ) 22.73  
Depreciation and amortisation (407 ) (385 ) (22 ) 5.68  
Net operating income 4,350   3,497   853   24.39  
Net loan loss provisions (354 ) (322 ) (33 ) 10.20  
Other income (132 ) 82   (214 )  
Income before taxes 3,863   3,257   606   18.62  
                 
Income from ordinary activity 3,709   3,032   677   22.33  
                 
Net consolidated income 3,709   3,032   677   22.33  
                 
Attributable income to the Group 2,694   2,207   487   22.05  

 

          Variation    
                 
  30.06.05   30.06.04   Amount   %  
Balance sheet                
Loans and credits* 159,236   132,259   26,977   20.40  
Trading portfolio (w/o loans) 182,410   133,767   48,643   36.36  
Available-for-sale financial assets 62,877   50,311   12,566   24.98  
Due from credit institutions* 100,184   120,996   (20,811 ) (17.20 )
Intangible assets and property and equipment 4,043   4,208   (164 ) (3.91 )
Other assets 44,632   35,422   9,210   26.00  
Total assets/liabilities & shareholders’ equity 553,383   476,962   76,421   16.02  
Customer deposits* 290,021   254,609   35,412   13.91  
Marketable debt securities* 17,470   18,565   (1,095 ) (5.90 )
Subordinated debt 813     813    
Insurance liabilities 708   562   146   25.91  
Due to credit institutions* 182,858   150,740   32,118   21.31  
Other liabilities 36,587   31,064   5,523   17.78  
Shareholders’ equity 24,926   21,423   3,504   16.36  
Off-balance-sheet funds 114,473   91,930   22,543   24.52  
   Mutual funds 72,905   55,538   17,367   31.27  
   Pension funds 41,568   36,391   5,176   14.22  
   Managed portfolios        
Customer funds under management 423,484   365,665   57,819   15.81  
                 
Total managed funds 667,855   568,892   98,964   17.40  
                 
(*).- Includes all stock of concept classified in the balance sheet                

Table of Contents

Mexico                        
Million new mexican peso                        
  Q1 ’04   Q2 ’04   Q3 ’04   Q4 ’04   Q1 ’05   Q2 ’05  
Income statement                        
Net interest income 2,742   2,876   3,237   3,533   3,560   3,228  
Income from companies accounted for by the equity method (0 ) (0 ) (0 ) 0   0   (0 )
Net fees 1,288   1,558   1,476   1,552   1,528   1,643  
Insurance activity 44   24   55   19   30   101  
Commercial revenue 4,073   4,459   4,768   5,104   5,119   4,972  
Gains (losses) on financial transactions 691   (684 ) 44   (449 ) 171   104  
Gross operating income 4,765   3,775   4,812   4,655   5,290   5,076  
Income from non-financial services (net) and other operating income (146 ) (138 ) (175 ) (181 ) (227 ) (228 )
General administrative expenses (2,287 ) (2,087 ) (2,281 ) (2,574 ) (2,509 ) (2,647 )
   Personnel (1,145 ) (1,142 ) (1,183 ) (1,235 ) (1,280 ) (1,314 )
   Other administrative expenses (1,142 ) (945 ) (1,098 ) (1,340 ) (1,229 ) (1,332 )
Depreciation and amortisation (183 ) (202 ) (208 ) (138 ) (199 ) (208 )
Net operating income 2,150   1,347   2,149   1,762   2,356   1,993  
Net loan loss provisions (183 ) (138 ) (182 ) 258   (183 ) (171 )
Other income 52   30   (106 ) (138 ) (148 ) 16  
Income before taxes 2,018   1,239   1,860   1,882   2,025   1,839  
                         
Income from ordinary activity 1,880   1,152   1,706   1,557   1,972   1,737  
                         
Net consolidated income 1,880   1,152   1,706   1,557   1,972   1,737  
                         
Attributable income to the Group 1,390   817   1,224   1,113   1,462   1,232  

 

  31.03.04   30.06.04   30.09.04   31.12.04   31.03.05   30.06.05  
Balance sheet                        
Loans and credits* 129,084   132,259   138,403   149,252   155,519   159,236  
Trading portfolio (w/o loans) 114,862   133,767   156,366   161,465   170,533   182,410  
Available-for-sale financial assets 42,979   50,311   51,839   55,680   63,030   62,877  
Due from credit institutions* 102,834   120,996   115,795   145,846   94,795   100,184  
Intangible assets and property and equipment 4,218   4,208   4,192   4,187   4,119   4,043  
Other assets 28,615   35,422   33,736   40,543   47,649   44,632  
Total assets/liabilities & shareholders’ equity 422,592   476,962   500,330   556,972   535,644   553,383  
Customer deposits* 247,478   254,609   220,813   252,316   269,263   290,021  
Marketable debt securities* 24,626   18,565   41,920   31,682   36,221   17,470  
Subordinated debt       279   837   813  
Insurance liabilities 528   562   598   643   678   708  
Due to credit institutions* 100,519   150,740   184,626   219,715   167,709   182,858  
Other liabilities 29,895   31,064   31,469   31,560   36,230   36,587  
Shareholders’ equity 19,546   21,423   20,904   20,777   24,706   24,926  
Off-balance-sheet funds 90,346   91,930   97,015   101,458   107,658   114,473  
   Mutual funds 53,916   55,538   59,172   62,002   67,189   72,905  
   Pension funds 36,430   36,391   37,843   39,456   40,468   41,568  
   Managed portfolios            
Customer funds under management 362,978   365,665   360,347   386,378   414,657   423,484  
                         
Total managed funds 512,938   568,892   597,345   658,430   643,302   667,855  
                         
(*).- Includes all stock of concept classified in the balance sheet                        

Table of Contents

Chile                  
Million euros                  
            Variation  
                   
    Jan.-Jun. 05   Jan.-Jun. 04   Amount   %  
Income statement                  
Net interest income   337   286   50   17.60  
Income from companies accounted for by the equity method   0   0   0   34.54  
Net fees   114   102   12   11.59  
Insurance activity   10   8   2   28.10  
Commercial revenue   461   397   65   16.27  
Gains (losses) on financial transactions   42   39   4   9.62  
Gross operating income   504   435   68   15.68  
Income from non-financial services (net) and other operating income   (1 ) (3 ) 2   (63.87 )
General administrative expenses   (204 ) (198 ) (6 ) 2.82  
   Personnel   (125 ) (119 ) (6 ) 5.29  
   Other administrative expenses   (79 ) (79 ) 1   (0.88 )
Depreciation and amortisation   (22 ) (31 ) 9   (28.83 )
Net operating income   276   203   73   36.15  
Net loan loss provisions   (38 ) (45 ) 7   (16.06 )
Other income   (19 ) (11 ) (8 ) 77.32  
Income before taxes   219   147   72   49.17  
                   
Income from ordinary activity   180   123   57   45.97  
                   
Net consolidated income   180   127   53   42.01  
                   
Attributable income to the Group   157   107   49   45.80  
                   
                   
            Variation  
                   
 
 
30.06.05
30.06.04
Amount
%
 
Balance sheet                  
Loans and credits*   12,077   9,574   2,503   26.14  
Trading portfolio (w/o loans)   1,609   1,226   383   31.24  
Available-for-sale financial assets   1,177   1,292   (116 ) (8.95 )
Due from credit institutions*   2,311   1,448   863   59.61  
Intangible assets and property and equipment   285   268   17   6.50  
Other assets   2,548   1,298   1,249   96.24  
Total assets/liabilities & shareholders’ equity   20,006   15,106   4,900   32.44  
Customer deposits*   11,363   8,214   3,149   38.34  
Marketable debt securities*   1,518   1,752   (234 ) (13.37 )
Subordinated debt   777   517   260   50.37  
Insurance liabilities   35   24   11   45.40  
Due to credit institutions*   3,718   2,738   980   35.78  
Other liabilities   1,309   739   570   77.22  
Shareholders’ equity   1,287   1,123   164   14.57  
Off-balance-sheet funds   8,155   6,540   1,615   24.70  
   Mutual funds   2,193   1,938   254   13.12  
   Pension funds   5,963   4,601   1,361   29.58  
   Managed portfolios          
Customer funds under management   21,848   17,047   4,801   28.17  
                   
Total managed funds   28,161   21,646   6,515   30.10  
                   
                   
(*).- Includes all stock of concept classified in the balance sheet                  
                   
                   
Ratios (%) and other data                  
ROE   24.17   17.02   7.15p.      
Efficiency ratio   40.52   45.59   (5.07p. )    
Efficiency ratio with depreciation and amortisation   44.96   52.79   (7.83p. )    
NPL ratio   2.98   3.66   (0.68p. )    
Coverage ratio   141.12   114.41   26.71p.      
Number of employees (direct & indirect)   11,084   10,665   419   3.93  
Number of branches   351   371   (20 ) (5.39 )

Table of Contents

Chile                          
Million euros                          
                           
  Q1 ’04   Q2 ’04   Q3 ’04   Q4 ’04   Q1 ’05   Q2 ’05  
Income statement                          
Net interest income   127   159   157   166   138   199  
Income from companies accounted for by the equity method   (0 ) 0   0   (0 ) 0   0  
Net fees   50   52   53   60   55   59  
Insurance activity   4   4   5   5   4   5  
Commercial revenue   181   215   216   231   198   264  
Gains (losses) on financial transactions   30   8   16   3   34   8  
Gross operating income   212   224   232   233   232   272  
Income from non-financial services (net) and other operating income   (1 ) (1 ) (2 ) (1 ) (0 ) (1 )
General administrative expenses   (98 ) (100 ) (103 ) (77 ) (98 ) (106 )
   Personnel   (58 ) (61 ) (61 ) (55 ) (57 ) (68 )
   Other administrative expenses   (40 ) (40 ) (42 ) (22 ) (41 ) (38 )
Depreciation and amortisation   (15 ) (16 ) (14 ) (14 ) (11 ) (11 )
Net operating income   97   106   114   142   123   154  
Net loan loss provisions   (14 ) (31 ) (14 ) (17 ) (21 ) (17 )
Other income   (9 ) (2 ) (6 ) (41 ) (2 ) (17 )
Income before taxes   74   73   93   84   99   120  
                           
Income from ordinary activity   59   64   75   68   81   99  
                           
Net consolidated income   61   65   77   74   81   99  
                           
Attributable income to the Group   52   55   66   59   71   86  
                           
                           
    31.03.04   30.06.04   30.09.04   31.12.04   31.03.05   30.06.05  
Balance sheet                          
Loans and credits*   9,355   9,574   10,034   9,985   10,539   12,077  
Trading portfolio (w/o loans)   1,496   1,226   1,438   1,541   1,238   1,609  
Available-for-sale financial assets   1,538   1,292   1,022   1,262   1,325   1,177  
Due from credit institutions*   1,743   1,448   1,824   1,723   2,412   2,311  
Intangible assets and property and equipment   272   268   274   266   257   285  
Other assets   1,642   1,298   1,502   1,748   1,639   2,548  
Total assets/liabilities & shareholders’ equity   16,046   15,106   16,095   16,525   17,409   20,006  
Customer deposits*   8,889   8,214   8,976   9,171   9,658   11,363  
Marketable debt securities*   1,898   1,752   1,685   1,774   1,605   1,518  
Subordinated debt   517   517   532   691   718   777  
Insurance liabilities   23   24   26   27   30   35  
Due to credit institutions*   2,764   2,738   2,916   2,821   3,162   3,718  
Other liabilities   587   739   797   885   847   1,309  
Shareholders’ equity   1,368   1,123   1,163   1,156   1,390   1,287  
Off-balance-sheet funds   6,424   6,540   7,085   7,012   7,165   8,155  
   Mutual funds   1,801   1,938   2,168   1,921   1,926   2,193  
   Pension funds   4,623   4,601   4,917   5,091   5,239   5,963  
   Managed portfolios              
Customer funds under management   17,751   17,047   18,305   18,675   19,175   21,848  
                           
Total managed funds   22,470   21,646   23,181   23,537   24,575   28,161  
                           
                           
(*).- Includes all stock of concept classified in the balance sheet                          

Table of Contents

Chile                  
Million dollars                  
            Variation  
                   
    Jan.-Jun. 05   Jan.-Jun. 04   Amount   %  
Income statement                  
Net interest income   433   351   82   23.21  
Income from companies accounted for by the equity method   1   0   0   40.96  
Net fees   147   126   21   16.92  
Insurance activity   13   9   3   34.22  
Commercial revenue   593   487   106   21.82  
Gains (losses) on financial transactions   54   47   7   14.85  
Gross operating income   647   534   113   21.20  
Income from non-financial services (net) and other operating income   (1 ) (3 ) 2   (62.15 )
General administrative expenses   (262 ) (243 ) (19 ) 7.72  
   Personnel   (161 ) (146 ) (15 ) 10.31  
   Other administrative expenses   (101 ) (97 ) (4 ) 3.85  
Depreciation and amortisation   (29 ) (38 ) 10   (25.44 )
Net operating income   355   249   106   42.65  
Net loan loss provisions   (49 ) (55 ) 7   (12.05 )
Other income   (25 ) (13 ) (11 ) 85.78  
Income before taxes   281   180   101   56.29  
                   
Income from ordinary activity   231   151   80   52.94  
                   
Net consolidated income   231   156   76   48.79  
                   
Attributable income to the Group   201   132   69   52.76  
                   
                   
            Variation  
                   
    30.06.05   30.06.04   Amount   %  
Balance sheet                  
Loans and credits*   14,603   11,638   2,966   25.48  
Trading portfolio (w/o loans)   1,945   1,490   455   30.56  
Available-for-sale financial assets   1,423   1,571   (148 ) (9.42 )
Due from credit institutions*   2,795   1,760   1,035   58.78  
Intangible assets and property and equipment   345   325   19   5.94  
Other assets   3,081   1,578   1,503   95.22  
Total assets/liabilities & shareholders’ equity   24,192   18,362   5,830   31.75  
Customer deposits*   13,740   9,984   3,756   37.62  
Marketable debt securities*   1,835   2,129   (294 ) (13.82 )
Subordinated debt   940   628   312   49.60  
Insurance liabilities   42   29   13   44.65  
Due to credit institutions*   4,495   3,328   1,167   35.08  
Other liabilities   1,583   898   685   76.30  
Shareholders’ equity   1,556   1,365   191   13.97  
Off-balance-sheet funds   9,861   7,949   1,912   24.05  
   Mutual funds   2,651   2,356   295   12.54  
   Pension funds   7,210   5,593   1,617   28.91  
   Managed portfolios          
Customer funds under management   26,419   20,720   5,699   27.50  
                   
Total managed funds   34,053   26,311   7,742   29.42  
                   
                   
(*).- Includes all stock of concept classified in the balance sheet                  

Table of Contents

Chile                          
Million dollars                          
                           
  Q1 ’04   Q2 ’04   Q3 ’04   Q4 ’04   Q1 ’05   Q2 ’05  
Income statement                          
Net interest income   159   192   192   213   181   252  
Income from companies accounted for by the equity method   (0 ) 0   1   (0 ) 0   0  
Net fees   63   63   65   77   72   75  
Insurance activity   5   5   6   6   6   7  
Commercial revenue   226   260   264   296   259   334  
Gains (losses) on financial transactions   38   9   20   4   45   10  
Gross operating income   264   269   284   301   304   343  
Income from non-financial services (net) and other operating income   (2 ) (1 ) (2 ) (1 ) (0 ) (1 )
General administrative expenses   (123 ) (121 ) (126 ) (100 ) (128 ) (134 )
   Personnel   (73 ) (73 ) (75 ) (71 ) (75 ) (86 )
   Other administrative expenses   (50 ) (48 ) (51 ) (29 ) (54 ) (48 )
Depreciation and amortisation   (19 ) (19 ) (17 ) (18 ) (14 ) (14 )
Net operating income   121   128   139   182   161   194  
Net loan loss provisions   (17 ) (38 ) (17 ) (22 ) (27 ) (21 )
Other income   (11 ) (2 ) (7 ) (52 ) (3 ) (22 )
Income before taxes   92   88   114   108   130   151  
                           
Income from ordinary activity   74   77   92   88   106   126  
                           
Net consolidated income   77   79   94   96   106   126  
                           
Attributable income to the Group   65   67   81   77   93   109  
                           
                           
    31.03.04   30.06.04   30.09.04   31.12.04   31.03.05   30.06.05  
Balance sheet                          
Loans and credits*   11,436   11,638   12,452   13,601   13,662   14,603  
Trading portfolio (w/o loans)   1,828   1,490   1,785   2,099   1,605   1,945  
Available-for-sale financial assets   1,880   1,571   1,268   1,719   1,718   1,423  
Due from credit institutions*   2,131   1,760   2,264   2,347   3,127   2,795  
Intangible assets and property and equipment   332   325   340   362   333   345  
Other assets   2,008   1,578   1,864   2,381   2,125   3,081  
Total assets/liabilities & shareholders’ equity   19,615   18,362   19,973   22,509   22,569   24,192  
Customer deposits*   10,866   9,984   11,139   12,491   12,520   13,740  
Marketable debt securities*   2,320   2,129   2,091   2,417   2,080   1,835  
Subordinated debt   632   628   661   941   930   940  
Insurance liabilities   28   29   32   37   39   42  
Due to credit institutions*   3,379   3,328   3,618   3,843   4,099   4,495  
Other liabilities   718   898   988   1,206   1,098   1,583  
Shareholders’ equity   1,672   1,365   1,444   1,574   1,802   1,556  
Off-balance-sheet funds   7,853   7,949   8,792   9,551   9,289   9,861  
   Mutual funds   2,202   2,356   2,691   2,616   2,497   2,651  
   Pension funds   5,651   5,593   6,102   6,934   6,792   7,210  
   Managed portfolios              
Customer funds under management   21,698   20,720   22,715   25,437   24,859   26,419  
                           
Total managed funds   27,468   26,311   28,765   32,060   31,858   34,053  
                           
                           
(*).- Includes all stock of concept classified in the balance sheet                          

Table of Contents

Chile                  
Million chilean peso                  
            Variation  
                   
    Jan.-Jun. 05   Jan.-Jun. 04   Amount   %  
Income statement                  
Net interest income   250,893   213,704   37,188   17.40  
Income from companies accounted for by the equity method   305   227   78   34.31  
Net fees   85,072   76,363   8,709   11.40  
Insurance activity   7,354   5,750   1,604   27.89  
Commercial revenue   343,623   296,044   47,579   16.07  
Gains (losses) on financial transactions   31,478   28,764   2,714   9.44  
Gross operating income   375,101   324,808   50,293   15.48  
Income from non-financial services (net) and other operating income   (696 ) (1,931 ) 1,234   (63.93 )
General administrative expenses   (151,986 ) (148,070 ) (3,916 ) 2.64  
   Personnel   (93,312 ) (88,776 ) (4,536 ) 5.11  
   Other administrative expenses   (58,674 ) (59,295 ) 620   (1.05 )
Depreciation and amortisation   (16,633 ) (23,411 ) 6,778   (28.95 )
Net operating income   205,785   151,396   54,390   35.93  
Net loan loss provisions   (28,257 ) (33,719 ) 5,462   (16.20 )
Other income   (14,388 ) (8,128 ) (6,260 ) 77.02  
Income before taxes   163,140   109,549   53,592   48.92  
                   
Income from ordinary activity   134,201   92,092   42,108   45.72  
                   
Net consolidated income   134,201   94,659   39,542   41.77  
                   
Attributable income to the Group   116,595   80,104   36,491   45.56  
                   
                   
            Variation  
                   
    30.06.05   30.06.04   Amount   %  
Balance sheet                  
Loans and credits*   8,462,628   7,384,022   1,078,606   14.61  
Trading portfolio (w/o loans)   1,127,249   945,377   181,872   19.24  
Available-for-sale financial assets   824,659   996,818   (172,159 ) (17.27 )
Due from credit institutions*   1,619,600   1,116,814   502,785   45.02  
Intangible assets and property and equipment   199,641   206,327   (6,686 ) (3.24 )
Other assets   1,785,218   1,001,243   783,975   78.30  
Total assets/liabilities & shareholders’ equity   14,018,995   11,650,602   2,368,393   20.33  
Customer deposits*   7,962,494   6,335,033   1,627,460   25.69  
Marketable debt securities*   1,063,405   1,351,035   (287,630 ) (21.29 )
Subordinated debt   544,780   398,733   146,047   36.63  
Insurance liabilities   24,365   18,443   5,922   32.11  
Due to credit institutions*   2,605,076   2,111,591   493,485   23.37  
Other liabilities   917,363   569,714   347,650   61.02  
Shareholders’ equity   901,513   866,053   35,459   4.09  
Off-balance-sheet funds   5,714,556   5,043,684   670,871   13.30  
   Mutual funds   1,536,433   1,494,865   41,568   2.78  
   Pension funds   4,178,122   3,548,819   629,303   17.73  
   Managed portfolios          
Customer funds under management   15,309,599   13,146,929   2,162,670   16.45  
                   
Total managed funds   19,733,551   16,694,286   3,039,265   18.21  
                   
                   
(*).- Includes all stock of concept classified in the balance sheet                  

Table of Contents

Chile                        
Million chilean peso                        
  Q1 ’04   Q2 ’04   Q3 ’04   Q4 ’04   Q1 ’05   Q2 ’05  
Income statement                        
Net interest income 93,579   120,126   120,317   126,989   104,489   146,404  
Income from companies accounted for by the equity method (14 ) 241   352   (224 ) 212   93  
Net fees 36,853   39,510   41,000   46,225   41,761   43,311  
Insurance activity 2,807   2,943   3,901   3,812   3,389   3,965  
Commercial revenue 133,225   162,820   165,570   176,801   149,851   193,772  
Gains (losses) on financial transactions 22,369   6,395   12,585   2,145   25,820   5,658  
Gross operating income 155,594   169,214   178,155   178,946   175,671   199,430  
Income from non-financial services (net) and other operating income (1,052 ) (879 ) (1,158 ) (453 ) (30 ) (667 )
General administrative expenses (72,263 ) (75,807 ) (78,908 ) (59,053 ) (74,193 ) (77,793 )
   Personnel (42,940 ) (45,836 ) (46,970 ) (42,295 ) (43,186 ) (50,126 )
   Other administrative expenses (29,323 ) (29,971 ) (31,938 ) (16,758 ) (31,007 ) (27,667 )
Depreciation and amortisation (11,325 ) (12,086 ) (10,943 ) (10,633 ) (8,375 ) (8,258 )
Net operating income 70,954   80,442   87,147   108,807   93,073   112,712  
Net loan loss provisions (10,145 ) (23,574 ) (11,072 ) (13,281 ) (15,765 ) (12,492 )
Other income (6,636 ) (1,492 ) (4,602 ) (31,410 ) (1,843 ) (12,545 )
Income before taxes 54,174   55,375   71,473   64,116   75,465   87,675  
                         
Income from ordinary activity 43,471   48,621   57,498   52,239   61,223   72,978  
                         
Net consolidated income 45,119   49,539   59,101   56,940   61,223   72,978  
                         
Attributable income to the Group 38,116   41,988   50,422   45,583   53,580   63,015  

 

  31.03.04   30.06.04   30.09.04   31.12.04   31.03.05   30.06.05  
Balance sheet                        
Loans and credits* 7,044,541   7,384,022   7,548,805   7,585,837   8,019,724   8,462,628  
Trading portfolio (w/o loans) 1,126,162   945,377   1,082,126   1,170,554   942,293   1,127,249  
Available-for-sale financial assets 1,157,843   996,818   768,974   959,038   1,008,181   824,659  
Due from credit institutions* 1,312,541   1,116,814   1,372,517   1,309,248   1,835,677   1,619,600  
Intangible assets and property and equipment 204,684   206,327   205,882   201,857   195,243   199,641  
Other assets 1,236,791   1,001,243   1,130,166   1,327,831   1,247,144   1,785,218  
Total assets/liabilities & shareholders’ equity 12,082,562   11,650,602   12,108,471   12,554,365   13,248,263   14,018,995  
Customer deposits* 6,693,277   6,335,033   6,752,774   6,967,078   7,349,417   7,962,494  
Marketable debt securities* 1,429,093   1,351,035   1,267,674   1,347,958   1,221,174   1,063,405  
Subordinated debt 389,516   398,733   400,442   525,018   546,030   544,780  
Insurance liabilities 16,963   18,443   19,545   20,726   22,952   24,365  
Due to credit institutions* 2,081,634   2,111,591   2,193,551   2,143,192   2,406,387   2,605,076  
Other liabilities 442,086   569,714   599,221   672,372   644,250   917,363  
Shareholders’ equity 1,029,993   866,053   875,263   878,021   1,058,053   901,513  
Off-balance-sheet funds 4,837,359   5,043,684   5,330,395   5,326,885   5,452,675   5,714,556  
   Mutual funds 1,356,352   1,494,865   1,631,203   1,459,179   1,465,991   1,536,433  
   Pension funds 3,481,007   3,548,819   3,699,192   3,867,705   3,986,684   4,178,122  
   Managed portfolios            
Customer funds under management 13,366,208   13,146,929   13,770,830   14,187,665   14,592,248   15,309,599  
                         
Total managed funds 16,919,921   16,694,286   17,438,866   17,881,250   18,700,938   19,733,551  
                         
(*).- Includes all stock of concept classified in the balance sheet                        

Table of Contents

Financial Management and Equity Stakes                
Million euros                
          Variation    
                 
  Jan.-Jun. 05   Jan.-Jun. 04   Amount   %  
Income statement                
Net interest income (w/o dividends) (428 ) (355 ) (73 ) 20.57  
Dividends 94   167   (74 ) (44.11 )
Net interest income (334 ) (187 ) (147 ) 78.35  
Income from companies accounted for by the equity method 315   187   127   68.08  
Net fees (19 ) (11 ) (8 ) 69.06  
Insurance activity (2 ) (2 )    
Commercial revenue (40 ) (13 ) (27 ) 205.91  
Gains (losses) on financial transactions (100 ) 179   (279 )  
Gross operating income (141 ) 166   (307 )  
Income from non-financial services (net) and other operating income (2 ) (8 ) 6   (74.20 )
General administrative expenses (166 ) (148 ) (18 ) 12.52  
   Personnel (86 ) (75 ) (11 ) 14.09  
   Other administrative expenses (80 ) (72 ) (8 ) 10.89  
Depreciation and amortisation (14 ) (18 ) 4   (19.85 )
Net operating income (323 ) (8 ) (316 )  
Net loan loss provisions (38 ) (20 ) (18 ) 88.87  
Other results (189 ) (122 ) (66 ) 54.00  
Income before taxes [ordinary] (550 ) (150 ) (399 ) 266.19  
                 
Net income from ordinary activity (148 ) 48   (196 )  
                 
Net consolidated income [ordinary] (148 ) 48   (196 )  
                 
Attributable income to the Group [ordinary] (224 ) 4   (228 )  
                 
Attributable income to the Group (including extraordinaries) (224 ) 363   (587 )  

 

          Variation    
                 
  30.06.05   30.06.04   Amount   %  
Balance sheet                
Trading portfolio (w/o loans) 1,132   1,591   (459 ) (28.88 )
Available-for-sale financial assets 21,318   34,440   (13,122 ) (38.10 )
Investments 3,796   3,375   421   12.47  
Goodwill 15,858   4,838   11,020   227.78  
Liquidity lent to the Group 38,852   27,490   11,362   41.33  
Capital assigned to Group areas 23,667   17,656   6,012   34.05  
Other assets 29,317   13,996   15,321   109.47  
Total assets/liabilities & shareholders’ equity 133,940   103,385   30,555   29.55  
Customer deposits* 5,921   7,967   (2,046 ) (25.68 )
Marketable debt securities* 41,030   26,224   14,806   56.46  
Subordinated debt 9,857   9,976   (119 ) (1.19 )
Preferred securities 4,457   3,375   1,082   32.07  
Other liabilities 40,564   38,011   2,553   6.72  
Group capital and reserves 32,111   17,832   14,278   80.07  
Off-balance-sheet funds        
   Mutual funds        
   Pension funds        
   Managed portfolios        
Customer funds under management 56,808   44,167   12,641   28.62  
                 
Total managed funds 133,940   103,385   30,555   29.55  
                 
(*).- Includes all stock of concept classified in the balance sheet                
                 
                 
Resources                
Number of employees (direct & indirect) 1,635   1,406   229   16.29  

Table of Contents

Financial Management and Equity Stakes                        
Million euros                        
  Q1 ’04   Q2 ’04   Q3 ’04   Q4 ’04   Q1 ’05   Q2 ’05  
Income statement                        
Net interest income (w/o dividends) (172.0 ) (182.8 ) (202.2 ) (199.0 ) (196.1 ) (231.7 )
Dividends 20.1   147.3   54.7   11.0   5.3   88.3  
Net interest income (152 ) (36 ) (148 ) (188 ) (191 ) (143 )
Income from companies accounted for by the equity method 110   77   124   101   133   181  
Net fees (8 ) (4 ) (10 ) 10   (19 ) (0 )
Insurance activity (1 ) (1 ) (1 ) (1 ) (1 ) (1 )
Commercial revenue (50 ) 37   (35 ) (78 ) (77 ) 37  
Gains (losses) on financial transactions 71   108   85   (26 ) (7 ) (93 )
Gross operating income 20   145   50   (104 ) (85 ) (56 )
Income from non-financial services (net) and other operating income (5 ) (4 ) (6 ) (3 ) (0 ) (2 )
General administrative expenses (68 ) (79 ) (68 ) (84 ) (92 ) (74 )
   Personnel (34 ) (41 ) (44 ) (73 ) (51 ) (35 )
   Other administrative expenses (34 ) (38 ) (24 ) (11 ) (42 ) (39 )
Depreciation and amortisation (8 ) (10 ) (9 ) (12 ) (12 ) (2 )
Net operating income (60 ) 53   (32 ) (203 ) (189 ) (134 )
Net loan loss provisions 3   (23 ) (45 ) 30   13   (51 )
Other results (80 ) (42 ) 40   (142 ) (129 ) (60 )
Income before taxes [ordinary] (138 ) (12 ) (37 ) (315 ) (305 ) (245 )
                         
Net income from ordinary activity (23 ) 70   56   (41 ) (111 ) (37 )
                         
Net consolidated income [ordinary] (23 ) 70   56   (41 ) (111 ) (37 )
                         
Attributable income to the Group [ordinary] (52 ) 56   34   (62 ) (142 ) (81 )
                         
Attributable income to the Group (including extraordinaries) (52 ) 415   506   (894 ) (142 ) (81 )

 

  31.03.04   30.06.04   30.09.04   31.12.04   31.03.05   30.06.05  
Balance sheet                        
Trading portfolio (w/o loans) 1,444   1,591   1,555   1,041   1,512   1,132  
Available-for-sale financial assets 32,689   34,440   26,568   21,417   17,125   21,318  
Investments 3,402   3,375   3,430   3,529   3,640   3,796  
Goodwill 4,823   4,838   4,988   15,025   15,369   15,858  
Liquidity lent to the Group 33,365   27,490   30,430   29,911   38,105   38,852  
Capital assigned to Group areas 18,429   17,656   18,111   20,279   24,279   23,667  
Other assets 17,976   13,996   21,016   19,240   23,287   29,317  
Total assets/liabilities & shareholders’ equity 112,128   103,385   106,097   110,442   123,317   133,940  
Customer deposits* 10,613   7,967   10,080   6,357   5,866   5,921  
Marketable debt securities* 26,366   26,224   26,770   29,355   35,219   41,030  
Subordinated debt 10,492   9,976   10,969   11,096   10,774   9,857  
Preferred securities 3,653   3,375   3,791   3,985   3,370   4,457  
Other liabilities 41,698   38,011   36,920   29,307   34,099   40,564  
Group capital and reserves 19,306   17,832   17,566   30,342   33,990   32,111  
Off-balance-sheet funds            
   Mutual funds            
   Pension funds            
   Managed portfolios            
Customer funds under management 47,471   44,167   47,820   46,808   51,858   56,808  
                         
Total managed funds 112,128   103,385   106,097   110,442   123,317   133,940  
                         
(*).- Includes all stock of concept classified in the balance sheet                        

Table of Contents

Spain                
Million euros                
          Variation    
                 
  Jan.-Jun. 05   Jan.-Jun. 04   Amount   %  
Income statement                
Net interest income 1,867   1,742   125   7.19  
Income from companies accounted for by the equity method 10   18   (8 ) (44.91 )
Net fees 1,303   1,230   72   5.88  
Insurance activity 49   34   15   45.87  
Commercial revenue 3,228   3,023   205   6.77  
Gains (losses) on financial transactions 285   182   104   57.12  
Gross operating income 3,514   3,205   309   9.63  
Income from non-financial services (net) and other operating income 127   118   9   7.89  
General administrative expenses (1,396 ) (1,363 ) (32 ) 2.38  
   Personnel (1,010 ) (985 ) (25 ) 2.53  
   Other administrative expenses (386 ) (378 ) (7 ) 1.98  
Depreciation and amortisation (197 ) (204 ) 7   (3.53 )
Net operating income 2,048   1,756   293   16.67  
Net loan loss provisions (237 ) (423 ) 187   (44.07 )
Other income (22 ) 1   (23 )  
Income before taxes 1,789   1,333   456   34.18  
                 
Income from ordinary activity 1,281   937   344   36.73  
                 
Net consolidated income 1,281   937   344   36.73  
                 
Attributable income to the Group 1,213   880   333   37.78  

 

          Variation    
                 
  30.06.05   30.06.04   Amount   %  
Balance sheet                
Loans and credits* 144,131   123,783   20,348   16.44  
Trading portfolio (w/o loans) 25,525   15,243   10,282   67.45  
Available-for-sale financial assets 10,263   9,057   1,206   13.31  
Due from credit institutions* 43,887   31,493   12,393   39.35  
Intangible assets and property and equipment 3,497   3,327   171   5.14  
Other assets 13,356   12,686   670   5.28  
Total assets/liabilities & shareholders’ equity 240,660   195,589   45,070   23.04  
Customer deposits* 95,335   91,994   3,340   3.63  
Marketable debt securities* 18,162   9,584   8,578   89.50  
Subordinated debt 1,825   1,272   552   43.40  
Insurance liabilities 4,285   3,924   361   9.20  
Due to credit institutions* 41,136   34,853   6,283   18.03  
Other liabilities 69,233   44,772   24,462   54.64  
Shareholders’ equity 10,685   9,190   1,494   16.26  
Off-balance-sheet funds 85,000   80,017   4,984   6.23  
   Mutual funds 73,432   70,546   2,885   4.09  
   Pension funds 7,611   6,731   881   13.08  
   Managed portfolios 3,957   2,740   1,218   44.45  
Customer funds under management 204,606   186,791   17,815   9.54  
                 
Total managed funds 325,660   275,606   50,054   18.16  
                 
(*).- Includes all stock of concept classified in the balance sheet                
                 
                 
Ratios (%) and other data                
ROE 23.50   19.32   4.18p.      
Efficiency ratio 37.48   40.07   (2.59p. )    
Efficiency ratio with depreciation and amortisation 42.88   46.22   (3.34p. )    
NPL ratio 0.59   0.67   (0.08p. )    
Coverage ratio 302.44   237.55   64.89p.      
Number of employees (direct & indirect) 32,160   33,718   (1,558 ) (4.62 )
Number of branches 4,416   4,389   27   0.62  

Table of Contents

Spain                        
Million euros                        
  Q1 ’04   Q2 ’04   Q3 ’04   Q4 ’04   Q1 ’05   Q2 ’05  
Income statement                        
Net interest income 874   868   879   897   913   953  
Income from companies accounted for by the equity method 14   4   7   8   5   4  
Net fees 601   629   606   626   640   663  
Insurance activity 12   21   19   18   26   23  
Commercial revenue 1,501   1,523   1,511   1,550   1,584   1,644  
Gains (losses) on financial transactions 33   148   65   116   133   153  
Gross operating income 1,534   1,671   1,576   1,666   1,717   1,797  
Income from non-financial services (net) and other operating income 55   63   49   49   67   60  
General administrative expenses (680 ) (684 ) (685 ) (705 ) (694 ) (701 )
   Personnel (492 ) (493 ) (495 ) (511 ) (502 ) (508 )
   Other administrative expenses (187 ) (191 ) (190 ) (195 ) (192 ) (194 )
Depreciation and amortisation (102 ) (103 ) (101 ) (108 ) (95 ) (102 )
Net operating income 808   948   840   902   994   1,054  
Net loan loss provisions (178 ) (245 ) (224 ) (238 ) (109 ) (128 )
Other income (14 ) 15   (12 ) (43 ) (6 ) (16 )
Income before taxes 616   718   604   621   879   910  
                         
Income from ordinary activity 432   505   433   431   629   652  
                         
Net consolidated income 432   505   433   431   629   652  
                         
Attributable income to the Group 405   475   414   405   596   617  

 

  31.03.04   30.06.04   30.09.04   31.12.04   31.03.05   30.06.05  
Balance sheet                        
Loans and credits* 119,226   123,783   127,539   132,144   135,999   144,131  
Trading portfolio (w/o loans) 16,495   15,243   13,160   15,174   17,639   25,525  
Available-for-sale financial assets 9,576   9,057   8,664   8,690   9,350   10,263  
Due from credit institutions* 28,470   31,493   37,480   41,095   48,068   43,887  
Intangible assets and property and equipment 3,428   3,327   3,310   3,394   3,463   3,497  
Other assets 16,384   12,686   14,250   17,843   17,368   13,356  
Total assets/liabilities & shareholders’ equity 193,578   195,589   204,404   218,340   231,887   240,660  
Customer deposits* 89,302   91,994   90,567   97,388   99,209   95,335  
Marketable debt securities* 9,890   9,584   11,554   13,897   17,196   18,162  
Subordinated debt 1,271   1,272   1,267   1,243   1,116   1,825  
Insurance liabilities 6,925   3,924   4,005   4,034   4,248   4,285  
Due to credit institutions* 28,614   34,853   38,860   41,638   39,488   41,136  
Other liabilities 48,210   44,772   48,858   50,582   59,980   69,233  
Shareholders’ equity 9,367   9,190   9,293   9,559   10,651   10,685  
Off-balance-sheet funds 77,287   80,017   80,136   83,176   82,403   85,000  
   Mutual funds 67,895   70,546   70,203   72,271   71,243   73,432  
   Pension funds 6,717   6,731   6,781   7,333   7,429   7,611  
   Managed portfolios 2,676   2,740   3,151   3,572   3,731   3,957  
Customer funds under management 184,675   186,791   187,528   199,737   204,172   204,606  
                         
Total managed funds 270,865   275,606   284,539   301,516   314,290   325,660  
                         
(*).- Includes all stock of concept classified in the balance sheet                        

Table of Contents

Retail Banking                              
Million euros                              
  Jan.-Jun. 05   Jan.-Jun. 04   Variation w/o Abbey   Variation with Abbey  
                 
  with Abbey   w/o Abbey       Amount   %   Amount   %  
Income statement                              
Net interest income   5,113   4,178   3,684   494   13.42   1,429   38.79  
Income from companies accounted for by the equity method   15   13   24   (11 ) (45.25 ) (10 ) (39.37 )
Net fees   2,371   1,983   1,858   125   6.74   514   27.64  
Insurance activity                
Commercial revenue   7,499   6,175   5,566   609   10.93   1,933   34.73  
Gains (losses) on financial transactions   510   316   186   130   69.89   324   174.46  
Gross operating income   8,009   6,490   5,752   738   12.84   2,257   39.24  
Income from non-financial services (net) and other operating income   106   89   99   (10 ) (10.03 ) 7   7.02  
General administrative expenses   (3,987 ) (2,969 ) (2,789 ) (180 ) 6.45   (1,198 ) 42.95  
   Personnel   (2,450 ) (1,860 ) (1,763 ) (98 ) 5.53   (687 ) 38.97  
   Other administrative expenses   (1,537 ) (1,108 ) (1,026 ) (82 ) 8.02   (511 ) 49.78  
Depreciation and amortisation   (440 ) (365 ) (358 ) (7 ) 2.08   (82 ) 23.07  
Net operating income   3,689   3,246   2,705   541   20.01   984   36.37  
Net loan loss provisions   (636 ) (477 ) (670 ) 193   (28.79 ) 34   (5.10 )
Other income   (62 ) (122 ) (57 ) (65 ) 115.77   (5 ) 8.74  
Income before taxes   2,991   2,647   1,978   669   33.81   1,013   51.21  
                           
                           
    30.06.05   30.06.04   Variation w/o Abbey   Variation with Abbey  
                   
    with Abbey   w/o Abbey       Amount   %   Amount   %  
Business volumes                              
Total assets   573,119   291,925   230,772   61,153   26.50   342,347   148.35  
Loans and credits   364,031   199,780   159,361   40,419   25.36   204,669   128.43  
Customer deposits   258,647   149,268   128,433   20,836   16.22   130,215   101.39  

Table of Contents

Retail Banking                          
Million euros                          
                           
  Q1 ’04   Q2 ’04   Q3 ’04   Q4 ’04   Q1 ’05   Q2 ’05  
Income statement                          
Net interest income  
1,796
 
1,888
 
1,920
 
1,987
 
2,424
 
2,689
 
Income from companies accounted for by the equity method   15   9   9   9   6   8  
Net fees   897   960   950   943   1,162   1,210  
Insurance activity              
Commercial revenue   2,708   2,858   2,878   2,938   3,592   3,907  
Gains (losses) on financial transactions   80   106   49   90   255   255  
Gross operating income   2,788   2,963   2,926   3,028   3,847   4,162  
Income from non-financial services (net) and other operating income   43   57   37   42   114   (8 )
General administrative expenses   (1,392 ) (1,398 ) (1,409 ) (1,461 ) (1,951 ) (2,036 )
   Personnel   (876 ) (887 ) (893 ) (938 ) (1,190 ) (1,259 )
   Other administrative expenses   (516 ) (510 ) (516 ) (523 ) (761 ) (776 )
Depreciation and amortisation   (175 ) (182 ) (184 ) (193 ) (251 ) (189 )
Net operating income   1,264   1,441   1,371   1,416   1,759   1,929  
Net loan loss provisions   (296 ) (374 ) (357 ) (349 ) (270 ) (366 )
Other income   (53 ) (4 ) (19 ) (205 ) (43 ) (19 )
Income before taxes   916   1,062   995   862   1,447   1,544  
                           
                           
    31.03.04   30.06.04   30.09.04   31.12.04   31.03.05   30.06.05  
Business volumes                          
Total assets   221,586   230,772   242,267   520,335   550,684   573,119  
Loans and credits   150,918   159,361   169,535   328,848   341,444   364,031  
Customer deposits   125,936   128,433   128,969   244,913   237,510   258,647  

Table of Contents

Retail Banking Continental Europe                  
Million euros                  
            Variation  
               
    Jan.-Jun. 05   Jan.-Jun. 04   Amount   %  
Income statement                  
Net interest income   2,517   2,220   297   13.39  
Income from companies accounted for by the equity method   10   23   (13 ) (56.23 )
Net fees   1,280   1,241   40   3.20  
Insurance activity          
Commercial revenue   3,807   3,483   324   9.31  
Gains (losses) on financial transactions   211   137   74   54.38  
Gross operating income   4,018   3,620   399   11.01  
Income from non-financial services (net) and other operating income   123   113   10   8.93  
General administrative expenses   (1,612 ) (1,565 ) (47 ) 3.00  
   Personnel   (1,132 ) (1,099 ) (33 ) 3.00  
   Other administrative expenses   (479 ) (465 ) (14 ) 2.98  
Depreciation and amortisation   (227 ) (225 ) (2 ) 0.78  
Net operating income   2,302   1,942   360   18.53  
Net loan loss provisions   (389 ) (517 ) 128   (24.80 )
Other income   (21 ) (51 ) 30   (58.68 )
Income before taxes   1,892   1,374   518   37.71  

Table of Contents

Retail Banking Continental Europe                          
Million euros                          
                           
  Q1 ’04   Q2 ’04   Q3 ’04   Q4 ’04   Q1 ’05   Q2 ’05  
Income statement                          
Net interest income   1,087   1,133   1,159   1,196   1,218   1,299  
Income from companies accounted for by the equity method   14   9   7   8   5   4  
Net fees   603   637   617   606   631   649  
Insurance activity              
Commercial revenue   1,704   1,779   1,783   1,810   1,855   1,952  
Gains (losses) on financial transactions   62   75   58   73   94   118  
Gross operating income   1,766   1,854   1,841   1,882   1,948   2,070  
Income from non-financial services (net) and other operating income   52   61   47   48   65   58  
General administrative expenses   (776 ) (789 ) (793 ) (809 ) (798 ) (814 )
   Personnel   (546 ) (553 ) (557 ) (569 ) (563 ) (570 )
   Other administrative expenses   (230 ) (236 ) (236 ) (240 ) (235 ) (244 )
Depreciation and amortisation   (111 ) (115 ) (116 ) (126 ) (111 ) (116 )
Net operating income   931   1,011   978   995   1,104   1,198  
Net loan loss provisions   (227 ) (290 ) (273 ) (306 ) (166 ) (223 )
Other income   (39 ) (13 ) (11 ) (34 ) (14 ) (7 )
Income before taxes   666   708   694   655   924   968  

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Retail Banking Spain                  
Million euros                  
            Variation  
                   
    Jan.-Jun. 05   Jan.-Jun. 04   Amount   %  
Income statement                  
Net interest income   1,716   1,585   131   8.25  
Income from companies accounted for by the equity method   10   23   (13 ) (56.23 )
Net fees   1,075   1,021   54   5.24  
Insurance activity          
Commercial revenue   2,801   2,629   172   6.53  
Gains (losses) on financial transactions   206   143   63   44.47  
Gross operating income   3,007   2,772   235   8.48  
Income from non-financial services (net) and other operating income   128   119   9   7.75  
General administrative expenses   (1,234 ) (1,216 ) (18 ) 1.47  
   Personnel   (909 ) (893 ) (16 ) 1.78  
   Other administrative expenses   (325 ) (323 ) (2 ) 0.62  
Depreciation and amortisation   (180 ) (188 ) 8   (4.21 )
Net operating income   1,721   1,487   234   15.75  
Net loan loss provisions   (237 ) (373 ) 136   (36.42 )
Other income   (13 ) (1 ) (13 )  
Income before taxes   1,471   1,114   357   32.07  

Table of Contents

Retail Banking Spain                        
Million euros                        
  Q1 ’04   Q2 ’04   Q3 ’04   Q4 ’04   Q1 ’05   Q2 ’05  
Income statement                        
Net interest income 795   791   806   834   838   878  
Income from companies accounted for by the equity method 14   9   7   8   5   4  
Net fees 500   521   510   524   528   547  
Insurance activity            
Commercial revenue 1,308   1,321   1,322   1,366   1,371   1,430  
Gains (losses) on financial transactions 51   92   50   77   84   122  
Gross operating income 1,359   1,413   1,372   1,443   1,455   1,552  
Income from non-financial services (net) and other operating income 55   64   50   50   67   60  
General administrative expenses (606 ) (611 ) (611 ) (624 ) (614 ) (620 )
   Personnel (446 ) (447 ) (448 ) (458 ) (453 ) (456 )
   Other administrative expenses (160 ) (163 ) (163 ) (167 ) (161 ) (164 )
Depreciation and amortisation (93 ) (95 ) (93 ) (100 ) (88 ) (92 )
Net operating income 715   771   717   769   821   900  
Net loan loss provisions (164 ) (208 ) (195 ) (218 ) (110 ) (127 )
Other income (16 ) 15   (12 ) (41 ) (8 ) (6 )
Income before taxes 535   578   511   510   703   768  
                         

Table of Contents

Retail Banking Portugal                
Million euros                
          Variation  
                 
  Jan.-Jun. 05   Jan.-Jun. 04   Amount   %  
Income statement                
Net interest income 310   293   17   5.65  
Income from companies accounted for by the equity method        
Net fees 135   116   19   16.31  
Insurance activity        
Commercial revenue 445   410   36   8.69  
Gains (losses) on financial transactions 6   (10 ) 16    
Gross operating income 451   400   52   12.93  
Income from non-financial services (net) and other operating income (5 ) (5 ) 1   (11.86 )
General administrative expenses (204 ) (201 ) (3 ) 1.41  
   Personnel (135 ) (134 ) (1 ) 0.69  
   Other administrative expenses (69 ) (67 ) (2 ) 2.85  
Depreciation and amortisation (27 ) (26 ) (1 ) 5.38  
Net operating income 216   168   48   28.67  
Net loan loss provisions (38 ) (18 ) (20 ) 111.61  
Other income (3 ) (42 ) 40   (93.72 )
Income before taxes 175   108   68   63.05  
                 

Table of Contents

Retail Banking Portugal                        
Million euros                        
  Q1 ’04   Q2 ’04   Q3 ’04   Q4 ’04   Q1 ’05   Q2 ’05  
Income statement                        
Net interest income 136   157   147   139   147   163  
Income from companies accounted for by the equity method            
Net fees 56   60   62   61   68   68  
Insurance activity            
Commercial revenue 192   217   209   200   214   231  
Gains (losses) on financial transactions 15   (25 ) 13   4   11   (5 )
Gross operating income 207   193   222   204   225   226  
Income from non-financial services (net) and other operating income (3 ) (3 ) (3 ) (2 ) (2 ) (2 )
General administrative expenses (101 ) (100 ) (101 ) (101 ) (101 ) (103 )
   Personnel (66 ) (67 ) (68 ) (65 ) (66 ) (68 )
   Other administrative expenses (35 ) (32 ) (33 ) (36 ) (34 ) (35 )
Depreciation and amortisation (12 ) (14 ) (14 ) (16 ) (13 ) (14 )
Net operating income 91   77   104   84   109   107  
Net loan loss provisions 1   (19 ) (27 ) (30 ) (3 ) (35 )
Other income (22 ) (21 ) 3   9   1   (4 )
Income before taxes 70   37   80   63   108   68  
                         

Table of Contents

Retail Banking United Kingdom (Abbey)    
Million euros    
  Jan.-Jun. 05  
Income statement    
Net interest income 935  
Income from companies accounted for by the equity method 1  
Net fees 388  
Insurance activity  
Commercial revenue 1,324  
Gains (losses) on financial transactions 194  
Gross operating income 1,519  
Income from non-financial services (net) and other operating income 17  
General administrative expenses (1,018 )
   Personnel (589 )
   Other administrative expenses (428 )
Depreciation and amortisation (75 )
Net operating income 443  
Net loan loss provisions (159 )
Other income 61  
Income before taxes 344  
     

Table of Contents

Retail Banking United Kingdom (Abbey)                        
Million euros                        
  Q1 ’04 Q2 ’04 Q3 ’04 Q4 ’04 Q1 ’05   Q2 ’05  
Income statement                        
Net interest income                 415   519  
Income from companies accounted for by the equity method                 1   1  
Net fees                 190   198  
Insurance activity                    
Commercial revenue                 606   718  
Gains (losses) on financial transactions                 100   95  
Gross operating income                 706   813  
Income from non-financial services (net) and other operating income                 63   (46 )
General administrative expenses                 (510 ) (508 )
   Personnel                 (280 ) (310 )
   Other administrative expenses                 (230 ) (198 )
Depreciation and amortisation                 (72 ) (4 )
Net operating income                 187   256  
Net loan loss provisions                 (58 ) (101 )
Other income                 19   41  
Income before taxes                 148   196  
                         

Table of Contents

Retail Banking United Kingdom (Abbey)      
Million pound sterling      
       
    Jan.-Jun. 05  
Income statement      
Net interest income   641  
Income from companies accounted for by the equity method   1  
Net fees   266  
Insurance activity    
Commercial revenue   908  
Gains (losses) on financial transactions   133  
Gross operating income   1,042  
Income from non-financial services (net) and other operating income   12  
General administrative expenses   (698 )
   Personnel   (404 )
   Other administrative expenses   (294 )
Depreciation and amortisation   (51 )
Net operating income   304  
Net loan loss provisions   (109 )
Other income   42  
Income before taxes   236  
       

Table of Contents

Retail Banking United Kingdom (Abbey)                          
Million pound sterling                          
                           
  Q1 ’04 Q2 ’04 Q3 ’04 Q4 ’04 Q1 ’05   Q2 ’05  
Income statement                          
Net interest income                   288   353  
Income from companies accounted for by the equity method                   0   1  
Net fees                   132   135  
Insurance activity                      
Commercial revenue                   420   488  
Gains (losses) on financial transactions                   69   64  
Gross operating income                   489   552  
Income from non-financial services (net) and other operating income                   44   (32 )
General administrative expenses                   (354 ) (345 )
   Personnel                   (194 ) (210 )
   Other administrative expenses                   (160 ) (134 )
Depreciation and amortisation                   (50 ) (2 )
Net operating income                   130   174  
Net loan loss provisions                   (40 ) (69 )
Other income                   13   28  
Income before taxes                   103   134  
                           

Table of Contents

Retail Banking Latin America                  
Million euros                  
            Variation  
                   
    Jan.-Jun. 05   Jan.-Jun. 04   Amount   %  
Income statement                  
Net interest income   1,661   1,464   197   13.47  
Income from companies accounted for by the equity method   4   2   2   87.18  
Net fees   703   617   85   13.85  
Insurance activity          
Commercial revenue   2,368   2,083   284   13.65  
Gains (losses) on financial transactions   105   49   55   113.07  
Gross operating income   2,472   2,132   340   15.94  
Income from non-financial services (net) and other operating income   (33 ) (13 ) (20 ) 151.56  
General administrative expenses   (1,357 ) (1,224 ) (133 ) 10.86  
   Personnel   (728 ) (663 ) (64 ) 9.72  
   Other administrative expenses   (629 ) (561 ) (68 ) 12.21  
Depreciation and amortisation   (138 ) (132 ) (6 ) 4.29  
Net operating income   944   763   181   23.77  
Net loan loss provisions   (89 ) (153 ) 65   (42.25 )
Other income   (101 ) (6 ) (95 )  
Income before taxes   755   604   151   24.93  
                   

Table of Contents

Retail Banking Latin America                          
Million euros                          
                           
  Q1 ’04   Q2 ’04   Q3 ’04   Q4 ’04   Q1 ’05   Q2 ’05  
Income statement                          
Net interest income   709   755   761   791   790   871  
Income from companies accounted for by the equity method   1   0   2   1   0   3  
Net fees   294   323   333   337   341   362  
Insurance activity              
Commercial revenue   1,004   1,079   1,095   1,129   1,132   1,236  
Gains (losses) on financial transactions   18   31   (10 ) 17   62   43  
Gross operating income   1,023   1,110   1,085   1,146   1,194   1,279  
Income from non-financial services (net) and other operating income   (9 ) (4 ) (9 ) (6 ) (14 ) (19 )
General administrative expenses   (616 ) (608 ) (616 ) (652 ) (643 ) (714 )
   Personnel   (330 ) (334 ) (335 ) (369 ) (348 ) (380 )
   Other administrative expenses   (286 ) (274 ) (281 ) (283 ) (295 ) (334 )
Depreciation and amortisation   (65 ) (68 ) (68 ) (66 ) (68 ) (70 )
Net operating income   333   430   393   421   468   476  
Net loan loss provisions   (69 ) (84 ) (85 ) (43 ) (46 ) (42 )
Other income   (14 ) 9   (7 ) (171 ) (48 ) (53 )
Income before taxes   249   354   301   207   374   380  
                           

Table of Contents

Retail Banking Latin America                  
Million dollars                  
            Variation  
                   
    Jan.-Jun. 05   Jan.-Jun. 04   Amount   %  
Income statement                  
Net interest income   2,135   1,795   339   18.89  
Income from companies accounted for by the equity method   5   2   2   96.12  
Net fees   903   757   146   19.28  
Insurance activity          
Commercial revenue   3,042   2,555   487   19.07  
Gains (losses) on financial transactions   134   60   74   123.24  
Gross operating income   3,176   2,615   561   21.47  
Income from non-financial services (net) and other operating income   (43 ) (16 ) (26 ) 163.56  
General administrative expenses   (1,744 ) (1,501 ) (242 ) 16.15  
   Personnel   (935 ) (814 ) (122 ) 14.95  
   Other administrative expenses   (808 ) (688 ) (121 ) 17.56  
Depreciation and amortisation   (177 ) (162 ) (15 ) 9.26  
Net operating income   1,213   935   278   29.67  
Net loan loss provisions   (114 ) (188 ) 74   (39.50 )
Other income   (130 ) (7 ) (123 )  
Income before taxes   969   741   229   30.89  
                   

Table of Contents

Retail Banking Latin America                        
Million dollars                        
  Q1 ’04   Q2 ’04   Q3 ’04   Q4 ’04   Q1 ’05   Q2 ’05  
Income statement                        
Net interest income 885   910   929   1,018   1,037   1,098  
Income from companies accounted for by the equity method 2   0   2   1   1   4  
Net fees 368   389   406   434   447   456  
Insurance activity            
Commercial revenue 1,255   1,300   1,338   1,452   1,484   1,558  
Gains (losses) on financial transactions 23   38   (12 ) 22   81   53  
Gross operating income 1,277   1,338   1,326   1,474   1,565   1,611  
Income from non-financial services (net) and other operating income (12 ) (5 ) (11 ) (8 ) (18 ) (24 )
General administrative expenses (769 ) (732 ) (753 ) (839 ) (843 ) (900 )
   Personnel (412 ) (402 ) (410 ) (474 ) (456 ) (479 )
   Other administrative expenses (358 ) (330 ) (343 ) (365 ) (387 ) (421 )
Depreciation and amortisation (81 ) (81 ) (83 ) (86 ) (89 ) (88 )
Net operating income 416   520   480   542   614   599  
Net loan loss provisions (86 ) (101 ) (103 ) (58 ) (60 ) (53 )
Other income (18 ) 11   (9 ) (212 ) (63 ) (67 )
Income before taxes 312   429   367   271   491   479  
                         

Table of Contents

Retail Banking Brazil                
Million euros                
          Variation  
                 
  Jan.-Jun. 05   Jan.-Jun. 04   Amount   %  
Income statement                
Net interest income 591   541   50   9.18  
Income from companies accounted for by the equity method 1   0   0   183.17  
Net fees 260   215   45   20.97  
Insurance activity        
Commercial revenue 851   756   95   12.58  
Gains (losses) on financial transactions 62   28   34   121.01  
Gross operating income 914   784   129   16.48  
Income from non-financial services (net) and other operating income (2 ) 3   (5 )  
General administrative expenses (552 ) (478 ) (73 ) 15.36  
   Personnel (296 ) (258 ) (38 ) 14.82  
   Other administrative expenses (256 ) (220 ) (35 ) 15.99  
Depreciation and amortisation (68 ) (49 ) (18 ) 36.82  
Net operating income 292   260   32   12.41  
Net loan loss provisions (43 ) (72 ) 29   (40.42 )
Other income (26 ) (1 ) (25 )  
Income before taxes 223   187   36   19.16  
                 

Table of Contents

Retail Banking Brazil                        
Million euros                        
                         
  Q1 ’04   Q2 ’04   Q3 ’04   Q4 ’04   Q1 ’05   Q2 ’05  
Income statement                        
Net interest income 258   283   269   263   294   297  
Income from companies accounted for by the equity method 0   0   0   0   0   0  
Net fees 108   106   122   124   125   134  
Insurance activity            
Commercial revenue 367   389   391   387   419   432  
Gains (losses) on financial transactions 17   12   (0 ) 22   11   52  
Gross operating income 383   401   391   409   430   484  
Income from non-financial services (net) and other operating income 1   2   (1 ) 1   2   (4 )
General administrative expenses (242 ) (236 ) (236 ) (280 ) (262 ) (290 )
   Personnel (130 ) (128 ) (131 ) (167 ) (145 ) (151 )
   Other administrative expenses (112 ) (108 ) (105 ) (114 ) (117 ) (139 )
Depreciation and amortisation (24 ) (25 ) (27 ) (33 ) (35 ) (33 )
Net operating income 118   142   126   96   135   157  
Net loan loss provisions (42 ) (30 ) (51 ) (50 ) (23 ) (20 )
Other income 1   (2 ) 18   (31 ) 3   (30 )
Income before taxes 77   110   93   15   116   107  
                         

Table of Contents

Retail Banking Brazil                
Million dollars                
          Variation  
                 
  Jan.-Jun. 05   Jan.-Jun. 04   Amount   %  
Income statement                
Net interest income 759   664   96   14.40  
Income from companies accounted for by the equity method 1   0   1   196.69  
Net fees 334   263   70   26.74  
Insurance activity        
Commercial revenue 1,094   927   166   17.95  
Gains (losses) on financial transactions 80   35   46   131.56  
Gross operating income 1,174   962   212   22.04  
Income from non-financial services (net) and other operating income (3 ) 4   (7 )  
General administrative expenses (709 ) (586 ) (122 ) 20.87  
   Personnel (380 ) (316 ) (64 ) 20.30  
   Other administrative expenses (329 ) (270 ) (58 ) 21.53  
Depreciation and amortisation (87 ) (61 ) (26 ) 43.35  
Net operating income 375   319   57   17.78  
Net loan loss provisions (55 ) (88 ) 33   (37.58 )
Other income (34 ) (1 ) (33 )  
Income before taxes 287   230   57   24.85  
                 

Table of Contents

Retail Banking Brazil                        
Million dollars                        
  Q1 ’04   Q2 ’04   Q3 ’04   Q4 ’04   Q1 ’05   Q2 ’05  
Income statement                        
Net interest income 322   341   329   339   385   374  
Income from companies accounted for by the equity method 0   0   0   0   0   1  
Net fees 135   128   149   159   164   169  
Insurance activity            
Commercial revenue 458   469   478   499   550   544  
Gains (losses) on financial transactions 21   14   (0 ) 28   14   66  
Gross operating income 479   483   478   527   563   610  
Income from non-financial services (net) and other operating income 1   2   (1 ) 1   2   (5 )
General administrative expenses (302 ) (284 ) (289 ) (360 ) (344 ) (365 )
   Personnel (162 ) (154 ) (161 ) (213 ) (190 ) (190 )
   Other administrative expenses (140 ) (130 ) (128 ) (146 ) (153 ) (175 )
Depreciation and amortisation (30 ) (30 ) (33 ) (43 ) (46 ) (41 )
Net operating income 148   171   154   125   177   199  
Net loan loss provisions (53 ) (35 ) (62 ) (64 ) (30 ) (25 )
Other income 1   (2 ) 22   (38 ) 5   (38 )
Income before taxes 96   134   114   23   151   135  
                         

Table of Contents

Retail Banking Brazil                
Million brazilian real                
          Variation    
                 
  Jan.-Jun. 05   Jan.-Jun. 04   Amount   %  
Income statement                
Net interest income 1,946   1,970   (25 ) (1.25 )
Income from companies accounted for by the equity method 2   1   1   156.10  
Net fees 855   782   74   9.41  
Insurance activity        
Commercial revenue 2,803   2,753   50   1.82  
Gains (losses) on financial transactions 206   103   103   99.89  
Gross operating income 3,008   2,856   153   5.35  
Income from non-financial services (net) and other operating income (8 ) 11   (19 )  
General administrative expenses (1,817 ) (1,741 ) (76 ) 4.34  
   Personnel (975 ) (939 ) (36 ) 3.85  
   Other administrative expenses (842 ) (803 ) (39 ) 4.91  
Depreciation and amortisation (222 ) (180 ) (43 ) 23.74  
Net operating income 962   946   16   1.67  
Net loan loss provisions (141 ) (262 ) 121   (46.11 )
Other income (86 ) (2 ) (84 )  
Income before taxes 734   681   53   7.77  

Table of Contents

Retail Banking Brazil                        
Million brazilian real                        
  Q1 ’04   Q2 ’04   Q3 ’04   Q4 ’04   Q1 ’05   Q2 ’05  
Income statement                        
Net interest income 934   1,036   979   948   1,026   920  
Income from companies accounted for by the equity method 0   0   1   1   0   2  
Net fees 392   389   443   447   438   417  
Insurance activity            
Commercial revenue 1,327   1,426   1,423   1,397   1,464   1,339  
Gains (losses) on financial transactions 60   43   (1 ) 80   37   169  
Gross operating income 1,387   1,469   1,422   1,477   1,501   1,507  
Income from non-financial services (net) and other operating income 4   8   (4 ) 2   6   (14 )
General administrative expenses (875 ) (866 ) (859 ) (1,014 ) (915 ) (901 )
   Personnel (469 ) (470 ) (478 ) (603 ) (507 ) (468 )
   Other administrative expenses (406 ) (396 ) (381 ) (410 ) (408 ) (434 )
Depreciation and amortisation (88 ) (92 ) (99 ) (121 ) (121 ) (101 )
Net operating income 428   518   459   345   470   491  
Net loan loss provisions (154 ) (108 ) (185 ) (180 ) (79 ) (62 )
Other income 4   (6 ) 64   (112 ) 12   (98 )
Income before taxes 278   403   338   53   404   331  

Table of Contents

Retail Banking Mexico                
Million euros                
          Variation    
                 
  Jan.-Jun. 05   Jan.-Jun. 04   Amount   %  
Income statement                
Net interest income 429   350   79   22.52  
Income from companies accounted for by the equity method 0   (0 ) 0    
Net fees 160   144   15   10.70  
Insurance activity        
Commercial revenue 589   494   94   19.07  
Gains (losses) on financial transactions (15 ) 15   (30 )  
Gross operating income 573   509   64   12.58  
Income from non-financial services (net) and other operating income (22 ) (14 ) (8 ) 52.95  
General administrative expenses (321 ) (282 ) (39 ) 13.68  
   Personnel (159 ) (145 ) (13 ) 9.04  
   Other administrative expenses (162 ) (137 ) (25 ) 18.62  
Depreciation and amortisation (26 ) (25 ) (0 ) 1.81  
Net operating income 205   187   17   9.30  
Net loan loss provisions (20 ) (18 ) (1 ) 6.91  
Other income (10 ) 7   (18 )  
Income before taxes 175   176   (2 ) (0.85 )

Table of Contents

Retail Banking Mexico                        
Million euros                        
  Q1 ’04   Q2 ’04   Q3 ’04   Q4 ’04   Q1 ’05   Q2 ’05  
Income statement                        
Net interest income 173   178   197   206   200   228  
Income from companies accounted for by the equity method (0 ) (0 ) (0 ) 0   0    
Net fees 62   82   77   77   77   83  
Insurance activity            
Commercial revenue 235   260   274   283   277   311  
Gains (losses) on financial transactions 12   3   (13 ) (13 ) 8   (23 )
Gross operating income 246   263   261   270   285   288  
Income from non-financial services (net) and other operating income (7 ) (7 ) (7 ) (8 ) (10 ) (11 )
General administrative expenses (148 ) (134 ) (143 ) (157 ) (151 ) (170 )
   Personnel (73 ) (73 ) (73 ) (73 ) (76 ) (83 )
   Other administrative expenses (75 ) (61 ) (70 ) (84 ) (75 ) (87 )
Depreciation and amortisation (12 ) (13 ) (14 ) (8 ) (12 ) (14 )
Net operating income 79   108   98   97   111   93  
Net loan loss provisions (11 ) (8 ) (10 ) 21   (10 ) (10 )
Other income 4   4   (10 ) (10 ) (11 ) 1  
Income before taxes 72   104   77   108   90   85  

Table of Contents

Retail Banking Mexico                
Million dollars                
          Variation    
                 
  Jan.-Jun. 05   Jan.-Jun. 04   Amount   %  
Income statement                
Net interest income 551   429   122   28.37  
Income from companies accounted for by the equity method 0   (0 ) 0    
Net fees 205   177   28   15.98  
Insurance activity        
Commercial revenue 756   606   150   24.76  
Gains (losses) on financial transactions (20 ) 18   (38 )  
Gross operating income 736   624   112   17.95  
Income from non-financial services (net) and other operating income (28 ) (17 ) (10 ) 60.25  
General administrative expenses (412 ) (346 ) (66 ) 19.11  
   Personnel (204 ) (178 ) (25 ) 14.24  
   Other administrative expenses (209 ) (168 ) (41 ) 24.28  
Depreciation and amortisation (33 ) (31 ) (2 ) 6.67  
Net operating income 263   230   33   14.51  
Net loan loss provisions (25 ) (22 ) (3 ) 12.02  
Other income (13 ) 9   (22 )  
Income before taxes 225   216   8   3.88  

Table of Contents

Retail Banking Mexico                          
Million dollars                          
                           
  Q1 ’04   Q2 ’04   Q3 ’04   Q4 ’04   Q1 ’05   Q2 ’05  
Income statement                          
Net interest income   215   214   241   264   263   288  
Income from companies accounted for by the equity method   (0 ) (0 ) (0 ) 0   0   (0 )
Net fees   78   99   94   99   101   104  
Insurance activity              
Commercial revenue   293   313   335   363   364   393  
Gains (losses) on financial transactions   15   4   (16 ) (16 ) 10   (30 )
Gross operating income   308   317   319   347   374   362  
Income from non-financial services (net) and other operating income   (9 ) (9 ) (8 ) (10 ) (14 ) (14 )
General administrative expenses   (185 ) (161 ) (175 ) (202 ) (198 ) (214 )
   Personnel   (91 ) (87 ) (90 ) (95 ) (100 ) (104 )
   Other administrative expenses   (94 ) (74 ) (85 ) (107 ) (99 ) (110 )
Depreciation and amortisation   (15 ) (16 ) (17 ) (10 ) (16 ) (17 )
Net operating income   99   131   120   125   146   117  
Net loan loss provisions   (13 ) (9 ) (13 ) 26   (13 ) (12 )
Other income   5   4   (12 ) (13 ) (15 ) 1  
Income before taxes   90   126   94   138   119   106  

Table of Contents

Retail Banking Mexico                  
Million new mexican peso                  
            Variation  
                   
    Jan.-Jun. 05   Jan.-Jun. 04   Amount   %  
Income statement                  
Net interest income   6,098   4,804   1,294   26.94  
Income from companies accounted for by the equity method   0   (0 ) 0    
Net fees   2,271   1,980   291   14.69  
Insurance activity          
Commercial revenue   8,369   6,784   1,585   23.36  
Gains (losses) on financial transactions   (220 ) 203   (423 )  
Gross operating income   8,149   6,987   1,162   16.63  
Income from non-financial services (net) and other operating income   (309 ) (195 ) (114 ) 58.47  
General administrative expenses   (4,563 ) (3,874 ) (689 ) 17.78  
   Personnel   (2,254 ) (1,995 ) (259 ) 12.97  
   Other administrative expenses   (2,309 ) (1,879 ) (430 ) 22.89  
Depreciation and amortisation   (366 ) (347 ) (19 ) 5.48  
Net operating income   2,911   2,571   340   13.24  
Net loan loss provisions   (278 ) (251 ) (27 ) 10.77  
Other income   (145 ) 102   (247 )  
Income before taxes   2,488   2,422   66   2.72  

Table of Contents

Retail Banking Mexico                          
Million new mexican peso                          
                           
  Q1 ’04   Q2 ’04   Q3 ’04   Q4 ’04   Q1 ’05   Q2 ’05  
Income statement                          
Net interest income   2,368   2,435   2,754   2,990   2,938   3,159  
Income from companies accounted for by the equity method   (0 ) (0 ) (0 ) 0   0   (0 )
Net fees   853   1,127   1,080   1,123   1,127   1,144  
Insurance activity              
Commercial revenue   3,221   3,563   3,834   4,113   4,065   4,304  
Gains (losses) on financial transactions   160   43   (179 ) (184 ) 116   (336 )
Gross operating income   3,381   3,606   3,655   3,929   4,181   3,968  
Income from non-financial services (net) and other operating income   (96 ) (99 ) (95 ) (114 ) (153 ) (155 )
General administrative expenses   (2,037 ) (1,838 ) (2,001 ) (2,282 ) (2,216 ) (2,347 )
   Personnel   (1,000 ) (995 ) (1,028 ) (1,071 ) (1,113 ) (1,142 )
   Other administrative expenses   (1,036 ) (843 ) (974 ) (1,211 ) (1,103 ) (1,206 )
Depreciation and amortisation   (163 ) (184 ) (189 ) (118 ) (178 ) (188 )
Net operating income   1,085   1,486   1,369   1,414   1,634   1,277  
Net loan loss provisions   (148 ) (103 ) (147 ) 293   (146 ) (132 )
Other income   51   51   (139 ) (146 ) (162 ) 17  
Income before taxes   989   1,433   1,084   1,561   1,326   1,162  

Table of Contents

Retail Banking Chile                  
Million euros                  
            Variation  
                   
    Jan.-Jun. 05   Jan.-Jun. 04   Amount   %  
Income statement                  
Net interest income   307   265   42   16.01  
Income from companies accounted for by the equity method   0   0   0   34.54  
Net fees   86   74   12   16.28  
Insurance activity          
Commercial revenue   394   339   55   16.09  
Gains (losses) on financial transactions   16   (4 ) 20    
Gross operating income   410   335   75   22.41  
Income from non-financial services (net) and other operating income   (1 ) (3 ) 1   (42.59 )
General administrative expenses   (177 ) (172 ) (4 ) 2.48  
   Personnel   (110 ) (104 ) (6 ) 5.78  
   Other administrative expenses   (67 ) (69 ) 2   (2.52 )
Depreciation and amortisation   (19 ) (28 ) 9   (31.69 )
Net operating income   213   132   81   61.05  
Net loan loss provisions   (42 ) (40 ) (2 ) 4.99  
Other income   (20 ) (11 ) (9 ) 78.64  
Income before taxes   151   81   70   86.13  

Table of Contents

Retail Banking Chile                          
Million euros                          
                           
  Q1 ’04   Q2 ’04   Q3 ’04   Q4 ’04   Q1 ’05   Q2 ’05  
Income statement                          
Net interest income   120   145   142   153   130   177  
Income from companies accounted for by the equity method   (0 ) 0   0   (0 ) 0   0  
Net fees   35   39   38   42   41   45  
Insurance activity              
Commercial revenue   156   184   180   194   171   223  
Gains (losses) on financial transactions   (4 ) (0 ) 0   (1 ) 13   3  
Gross operating income   151   184   181   193   184   226  
Income from non-financial services (net) and other operating income   (1 ) (1 ) (1 ) (1 ) (0 ) (1 )
General administrative expenses   (85 ) (87 ) (89 ) (62 ) (84 ) (93 )
   Personnel   (51 ) (53 ) (53 ) (46 ) (50 ) (60 )
   Other administrative expenses   (34 ) (34 ) (36 ) (16 ) (34 ) (32 )
Depreciation and amortisation   (14 ) (14 ) (12 ) (12 ) (9 ) (10 )
Net operating income   51   81   78   118   91   122  
Net loan loss provisions   (12 ) (27 ) (12 ) (20 ) (23 ) (19 )
Other income   (9 ) (2 ) (6 ) (41 ) (3 ) (17 )
Income before taxes   30   52   60   57   66   86  

Table of Contents

Retail Banking Chile                
Million dollars                
          Variation    
                 
  Jan.-Jun. 05   Jan.-Jun. 04   Amount   %  
Income statement                
Net interest income 395   325   70   21.55  
Income from companies accounted for by the equity method 1   0   0   40.96  
Net fees 111   91   20   21.83  
Insurance activity        
Commercial revenue 506   416   90   21.63  
Gains (losses) on financial transactions 21   (5 ) 26    
Gross operating income 527   411   116   28.26  
Income from non-financial services (net) and other operating income (2 ) (3 ) 1   (39.85 )
General administrative expenses (227 ) (212 ) (16 ) 7.37  
   Personnel (141 ) (127 ) (14 ) 10.82  
   Other administrative expenses (86 ) (84 ) (2 ) 2.13  
Depreciation and amortisation (24 ) (34 ) 10   (28.43 )
Net operating income 274   162   111   68.73  
Net loan loss provisions (54 ) (49 ) (5 ) 10.00  
Other income (25 ) (14 ) (12 ) 87.16  
Income before taxes 194   100   95   95.02  

Table of Contents

Retail Banking Chile                        
Million dollars                        
  Q1 ’04   Q2 ’04   Q3 ’04   Q4 ’04   Q1 ’05   Q2 ’05  
Income statement                        
Net interest income 150   175   173   196   170   225  
Income from companies accounted for by the equity method (0 ) 0   1   (0 ) 0   0  
Net fees 44   46   46   54   54   57  
Insurance activity            
Commercial revenue 194   222   220   249   225   282  
Gains (losses) on financial transactions (5 ) (0 ) 0   (1 ) 17   3  
Gross operating income 189   222   221   248   242   285  
Income from non-financial services (net) and other operating income (2 ) (1 ) (2 ) (1 ) (0 ) (2 )
General administrative expenses (107 ) (105 ) (108 ) (81 ) (110 ) (117 )
   Personnel (64 ) (64 ) (64 ) (60 ) (65 ) (76 )
   Other administrative expenses (43 ) (41 ) (44 ) (21 ) (45 ) (41 )
Depreciation and amortisation (17 ) (17 ) (15 ) (16 ) (12 ) (12 )
Net operating income 64   98   95   150   119   154  
Net loan loss provisions (15 ) (33 ) (15 ) (26 ) (30 ) (24 )
Other income (11 ) (2 ) (7 ) (52 ) (3 ) (22 )
Income before taxes 37   63   73   73   86   108  

Table of Contents

Retail Banking Chile                
Million chilean peso                
          Variation    
                 
  Jan.-Jun. 05   Jan.-Jun. 04   Amount   %  
Income statement                
Net interest income 228,983   197,711   31,272   15.82  
Income from companies accounted for by the equity method 305   227   78   34.31  
Net fees 64,135   55,248   8,887   16.09  
Insurance activity        
Commercial revenue 293,422   253,186   40,237   15.89  
Gains (losses) on financial transactions 12,011   (3,258 ) 15,269    
Gross operating income 305,433   249,927   55,506   22.21  
Income from non-financial services (net) and other operating income (1,105 ) (1,927 ) 823   (42.68 )
General administrative expenses (131,667 ) (128,697 ) (2,970 ) 2.31  
   Personnel (81,910 ) (77,567 ) (4,342 ) 5.60  
   Other administrative expenses (49,757 ) (51,130 ) 1,372   (2.68 )
Depreciation and amortisation (14,104 ) (20,682 ) 6,578   (31.80 )
Net operating income 158,557   98,621   59,937   60.77  
Net loan loss provisions (31,162 ) (29,731 ) (1,431 ) 4.81  
Other income (14,685 ) (8,234 ) (6,450 ) 78.34  
Income before taxes 112,711   60,656   52,055   85.82  

Table of Contents

Retail Banking Chile                        
Million chilean peso                        
  Q1 ’04   Q2 ’04   Q3 ’04   Q4 ’04   Q1 ’05   Q2 ’05  
Income statement                        
Net interest income 88,245   109,466   108,691   117,061   98,579   130,404  
Income from companies accounted for by the equity method (14 ) 241   352   (224 ) 212   93  
Net fees 26,073   29,175   29,110   31,910   31,097   33,038  
Insurance activity            
Commercial revenue 114,304   138,881   138,152   148,746   129,888   163,534  
Gains (losses) on financial transactions (3,059 ) (199 ) 205   (578 ) 9,972   2,039  
Gross operating income 111,245   138,682   138,357   148,169   139,859   165,574  
Income from non-financial services (net) and other operating income (988 ) (939 ) (1,089 ) (671 ) (4 ) (1,101 )
General administrative expenses (62,738 ) (65,959 ) (67,942 ) (47,998 ) (63,884 ) (67,783 )
   Personnel (37,476 ) (40,092 ) (40,467 ) (35,692 ) (37,732 ) (44,177 )
   Other administrative expenses (25,262 ) (25,867 ) (27,475 ) (12,305 ) (26,151 ) (23,606 )
Depreciation and amortisation (10,016 ) (10,667 ) (9,553 ) (9,290 ) (7,002 ) (7,103 )
Net operating income 37,503   61,117   59,774   90,210   68,970   89,587  
Net loan loss provisions (9,095 ) (20,636 ) (9,629 ) (15,398 ) (17,230 ) (13,932 )
Other income (6,596 ) (1,638 ) (4,591 ) (31,347 ) (1,922 ) (12,763 )
Income before taxes 21,812   38,843   45,554   43,465   49,819   62,892  

Table of Contents

Asset Management and Insurance                            
Million euros                            
  Jan.-Jun. 05   Jan.-Jun. 04   Variation w/o Abbey   Variation with Abbey  
                             
  with Abbey   w/o Abbey       Amount   %   Amount   %  
Income statement                            
Net interest income (33 ) 12   8   5   60.92   (41 )  
Income from companies accounted for by the equity method     (5 ) 5   (100.00 ) 5   (100.00 )
Net fees 290   243   224   19   8.40   66   29.21  
Insurance activity 399   108   79   29   37.29   320   405.93  
Commercial revenue 656   364   306   58   18.79   349   114.06  
Gains (losses) on financial transactions 23   20   3   16   488.53   19   577.93  
Gross operating income 678   384   310   74   23.89   369   119.10  
Income from non-financial services (net) and other operating income (0 ) (0 ) 2   (2 )   (2 )  
General administrative expenses (299 ) (122 ) (120 ) (2 ) 1.46   (179 ) 149.42  
   Personnel (138 ) (72 ) (74 ) 1   (1.98 ) (65 ) 87.92  
   Other administrative expenses (161 ) (50 ) (46 ) (3 ) 6.93   (115 ) 247.23  
Depreciation and amortisation (9 ) (8 ) (9 ) 1   (7.03 ) (0 ) 3.32  
Net operating income 370   254   183   71   38.53   187   102.09  
Net loan loss provisions (0 ) (0 ) 1   (1 )   (1 )  
Other income 9   9   (1 ) 11     11    
Income before taxes 379   263   182   81   44.24   197   108.14  

 

  30.06.05   30.06.04   Variation w/o Abbey   Variation with Abbey  
                             
  with Abbey   w/o Abbey       Amount   %   Amount   %  
Business volumes                            
Total assets 8,087   8,087   6,251   1,835   29.36   1,835   29.36  
Loans and credits 249   249   374   (125 ) (33.39 ) (125 ) (33.39 )
Customer deposits 23   23   20   3   13.80   3   13.80  

Table of Contents

Asset Management and Insurance                          
Million euros                          
                           
  Q1 ’04   Q2 ’04   Q3 ’04   Q4 ’04   Q1 ’05   Q2 ’05  
Income statement                          
Net interest income   3   4   5   5   (18 ) (15 )
Income from companies accounted for by the equity method     (5 ) 0   (0 )    
Net fees   109   115   114   114   141   149  
Insurance activity   32   46   42   44   214   184  
Commercial revenue   145   161   160   163   337   318  
Gains (losses) on financial transactions   3   0   4   4   14   9  
Gross operating income   148   161   164   167   352   327  
Income from non-financial services (net) and other operating income   (0 ) 2   (1 ) 0   0   (0 )
General administrative expenses   (58 ) (62 ) (64 ) (66 ) (138 ) (161 )
   Personnel   (36 ) (38 ) (38 ) (39 ) (65 ) (73 )
   Other administrative expenses   (22 ) (24 ) (26 ) (27 ) (73 ) (88 )
Depreciation and amortisation   (4 ) (5 ) (3 ) (4 ) (5 ) (4 )
Net operating income   86   97   95   97   208   162  
Net loan loss provisions   (1 ) 2   1   0   (4 ) 4  
Other income   1   (2 ) 1   (5 ) 9   1  
Income before taxes   85   97   97   92   213   166  
                           
    31.03.04   30.06.04   30.09.04   31.12.04   31.03.05   30.06.05  
Business volumes                          
Total assets   10,285   6,251   6,594   6,957   7,266   8,087  
Loans and credits   1,116   374   405   476   369   249  
Customer deposits   20   20   23   36   24   23  

Table of Contents

Global Wholesale Banking                  
Million euros                  
            Variation  
                   
    Jan.-Jun. 05   Jan.-Jun. 04   Amount   %  
Income statement                  
Net interest income   262   358   (95 ) (26.68 )
Income from companies accounted for by the equity method     0   (0 ) (100.00 )
Net fees   223   205   18   8.94  
Insurance activity          
Commercial revenue   485   562   (77 ) (13.71 )
Gains (losses) on financial transactions   447   275   171   62.36  
Gross operating income   932   837   94   11.27  
Income from non-financial services (net) and other operating income   (8 ) (11 ) 3   (28.77 )
General administrative expenses   (265 ) (234 ) (30 ) 12.98  
   Personnel   (159 ) (143 ) (17 ) 11.67  
   Other administrative expenses   (106 ) (92 ) (14 ) 15.02  
Depreciation and amortisation   (26 ) (25 ) (1 ) 3.47  
Net operating income   633   567   66   11.70  
Net loan loss provisions   2   (75 ) 77    
Other income   4   1   2   198.83  
Income before taxes   638   493   145   29.45  
                   
            Variation  
                   
    30.06.05   30.06.04   Amount   %  
Business volumes                  
Total assets   137,825   126,879   10,946   8.63  
Loans and credits   26,030   29,895   (3,865 ) (12.93 )
Customer deposits   33,787   34,118   (331 ) (0.97 )

Table of Contents

Global Wholesale Banking                          
Million euros                          
                           
  Q1 ’04   Q2 ’04   Q3 ’04   Q4 ’04   QQ1 ’05   Q2 ’05  
Income statement                          
Net interest income   196   162   171   148   143   120  
Income from companies accounted for by the equity method     0   0   0   1   (1 )
Net fees   103   102   89   99   100   123  
Insurance activity              
Commercial revenue   298   264   260   247   244   242  
Gains (losses) on financial transactions   164   111   127   125   180   267  
Gross operating income   463   375   387   372   423   509  
Income from non-financial services (net) and other operating income   (5 ) (6 ) (6 ) (6 ) (6 ) (2 )
General administrative expenses   (115 ) (119 ) (119 ) (132 ) (130 ) (135 )
   Personnel   (71 ) (72 ) (73 ) (84 ) (78 ) (82 )
   Other administrative expenses   (44 ) (47 ) (46 ) (49 ) (52 ) (53 )
Depreciation and amortisation   (13 ) (12 ) (12 ) (13 ) (12 ) (14 )
Net operating income   329   238   250   221   275   358  
Net loan loss provisions   (34 ) (41 ) (70 ) (19 ) (21 ) 22  
Other income   (5 ) 6   0   1   8   (4 )
Income before taxes   290   203   181   204   263   375  
                           
    31.03.04   30.06.04   30.09.04   31.12.04   31.03.05   30.06.05  
Business volumes                          
Total assets   121,385   126,879   131,632   138,984   136,300   137,825  
Loans and credits   30,922   29,895   28,501   28,764   27,704   26,030  
Customer deposits   33,997   34,118   31,339   38,866   41,332   33,787  

Table of Contents

NPL                          
%                          
    31.03.04   30.06.04   30.09.04   31.12.04   31.03.05   30.06.05  
                           
Continental Europe   0.88   0.83   0.82   0.83   0.86   0.81  
   Santander Central Hispano Network   0.70   0.64   0.62   0.60   0.60   0.59  
   Banesto   0.69   0.65   0.64   0.64   0.57   0.54  
   Santander Consumer   2.04   2.05   2.24   2.37   2.44   2.25  
   Portugal   1.47   1.30   1.12   1.38   1.68   1.38  
                           
United Kingdom (Abbey)               0.70   0.84   0.80  
                           
Latin America   3.20   3.20   2.99   2.95   2.73   2.17  
      Brazil   2.67   2.38   2.08   2.85   2.70   2.89  
      Mexico   1.36   1.27   1.23   1.28   0.89   0.89  
      Chile   4.00   3.66   3.36   3.54   3.42   2.98  
Operating Areas   1.26   1.21   1.17   0.99   1.04   0.96  
                           
Spain   0.73   0.67   0.66   0.64   0.61   0.59  

Table of Contents

NPL coverage                          
%                          
    31.03.04   30.06.04   30.09.04   31.12.04   31.03.05   30.06.05  
                           
Continental Europe   196.30   213.46   224.42   227.03   226.82   242.35  
   Santander Central Hispano Network   193.52   224.89   245.78   268.47   267.12   274.52  
   Banesto   273.18   284.00   283.73   273.16   336.68   349.50  
   Santander Consumer   131.27   134.48   128.24   124.82   127.23   128.63  
   Portugal   156.49   172.70   204.78   205.28   182.44   216.93  
                           
United Kingdom (Abbey)               91.39   71.81   73.73  
                           
Latin America   140.36   143.89   150.02   152.36   160.15   180.81  
      Brazil   213.06   222.68   237.13   188.17   188.11   164.62  
      Mexico   242.74   255.41   253.30   213.46   290.07   286.56  
      Chile   109.51   114.41   124.41   126.84   130.95   141.12  
Operating Areas   173.30   183.80   193.48   167.99   160.69   173.54  
                           
Spain   212.59   237.55   253.41   262.52   284.35   302.44  

Table of Contents

Spreads loans and deposits                        
%                        
  Q1 ’04   Q2 ’04   Q3 ’04   Q4 ’04   Q1 ’05   Q2 ’05  
                         
Santander Central Hispano Network                        
   Spread loans 1.94   1.90   1.75   1.63   1.58   1.61  
   Spread deposits 1.35   1.37   1.39   1.38   1.40   1.39  
   SUM 3.29   3.27   3.14   3.01   2.98   3.00  
                         
Retail Banking Banesto                        
   Spread loans 2.03   1.88   1.79   1.70   1.74   1.70  
   Spread deposits 1.32   1.29   1.29   1.26   1.16   1.14  
   SUM 3.35   3.17   3.08   2.96   2.90   2.84  
                         
Santander Consumer                        
   Spread loans 4.81   4.82   4.77   4.62   4.59   4.59  
                         
Retail Banking Portugal                        
   Spread loans 1.78   1.71   1.67   1.63   1.64   1.60  
   Spread deposits 1.25   1.21   1.19   1.22   1.22   1.23  
   SUM 3.03   2.92   2.86   2.85   2.86   2.83  
                         
Retail Banking Brazil                        
   Spread loans 16.04   15.35   15.25   14.80   14.68   14.15  
   Spread deposits 2.74   2.56   2.66   2.83   2.81   2.81  
   SUM 18.78   17.91   17.91   17.63   17.49   16.96  
                         
Retail Banking Mexico                        
   Spread loans 5.56   5.79   6.12   6.49   6.85   7.40  
   Spread deposits 2.77   2.94   3.26   3.75   4.02   3.90  
   SUM 8.33   8.73   9.38   10.24   10.87   11.30  
                         
Retail Banking Chile                        
   Spread loans 5.15   4.95   4.94   4.76   4.73   5.01  
   Spread deposits 0.87   0.90   0.93   0.96   1.06   1.00  
   SUM 6.02   5.85   5.87   5.72   5.79   6.01  

Table of Contents

Risk-weighted assets        
Million euros        
  31.03.05   30.06.05  
         
         
Continental Europe 187,353   200,360  
   Santander Central Hispano Network 69,944   71,968  
   Banesto 44,254   49,491  
   Santander Consumer 24,875   26,890  
   Portugal 22,156   21,569  
United Kingdom (Abbey) 92,025   92,903  
         
Latin America 42,977   51,521  
   Brazil 10,025   14,186  
   Mexico 10,143   12,453  
   Chile 10,460   11,858  
Operating Areas 322,356   344,784  
         
Financial management and equity stakes 36,478   39,644  
         
Total 358,834   384,428  

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SIGNATURE

Pursuant to the requirements of the Securities Exchange Act of 1934, the registrant has duly caused this report to be signed on its behalf by the undersigned, thereunto duly authorized.

    Banco Santander Central Hispano, S.A.
       
Date: July 28, 2005   By: /s/ José Antonio Alvarez
     
        Name: José Antonio Alvarez
        Title: Executive Vice President